Cititel Express Ipoh

Hotels
7.8 (3111 reviews)
No 2, Jalan S.P. Seenivasagam , Ipoh , my

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Good location
Reasonable price
Friendly staff
Modern facilities
Cons:
Limited parking
Room size
Noise issues
Lack of amenities

Categories

Cleanliness
7.03
Most reviews mentioned clean facilities, but issues with noise and missing amenities affected overall cleanliness perception.
Service
8.5
Staff were courteous and provided fast check-in, although some felt service could have been more informative.
Location
8.84
Location is praised for accessibility to waterfront and local attractions; however, safety concerns were mentioned regarding pedestrian access.
Room Quality
6.99
Rooms were reported as small with poor sound insulation, leading to a less favorable perception.
Amenities
7.52
Some essential amenities were missing and parking was a significant issue, leading to a lower score.
Value for Money
7.98
Reviews indicated reasonable pricing, but issues with amenities affected perceived value.
Food and Beverage
7.53
Breakfast availability was highlighted as needing improvement.
Overall Experience
8
While certain aspects were satisfactory, the overall experience was mixed due to parking and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:17

Property Description

Convenient Location and Parking
Situated close to Ipoh Parade and AEON Mall Kinta City, guests enjoy easy access to shopping and dining. With free private parking, guests have added convenience during their stay.

Comfortable Rooms with City Views
Rooms at Cititel Express Ipoh are equipped with modern amenities including air conditioning, flat-screen TVs, and safety deposit boxes. Guests can enjoy scenic city views from selected rooms, adding to their overall experience.

Delicious Breakfast Options
Start your day right with a delicious breakfast offering a variety of options including à la carte, continental, and Asian choices. Guests can fuel up for their day of exploration in Ipoh.

To experience convenience, comfort, and great breakfast options, book your stay at Cititel Express Ipoh now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. In line with the Malaysia government’s decision to implement Sales and Service Tax (SST) of 6% effective 1st January 2022, this tax is not included in the room rate and must be paid upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3111 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.84
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8
A
Abdul Razak Yunus couple my
10
2026-04-11 via Nuitee
D
Damien solo_traveller au
7
Convenient
Pros:

Clean, neat room, good location.

Cons:

Asked desk staff if they had a map of the area - they said no. It would take so little to photocopy a local map for visitors unused to the layout of downtown. Rooms on the small side.

2026-04-11 via Nuitee
H
Havena couple my
3
Cons:

Parking, rude security guards

2026-04-11 via Nuitee
R
Ramiah couple my
1
Service poor staff has a not bothered attitude
Pros:

It’s convenient for the purpose of my visit to Ipoh. The security staff r polite. The water pressure in the bathroom used to be excellent and the heater was good. Generally we used to love it there.

Cons:

In my last two visits, the Aircond wasn’t working the phone in the room wasn’t working and worst of all the water pressure especially when using the heater was so so bad. Like really bad. On our last two visit, we did highlighted it to the staff but they just apologised and that was it. Very disappointed.

2026-04-11 via Nuitee
H
Havena solo_traveller my
2
Cons:

Parking, rude security guard

2026-04-11 via Nuitee
H
Havena couple my
3
Cons:

Parking, rude security guards

2026-04-10 via Nuitee
T
Thava solo_traveller my
7
2026-04-09 via Nuitee
P
Parveen Kaur extended_group my
9
I will definitely stay here again the next time I am in Ipoh.
Pros:

The room was good in size and location was perfect, everything was easy to reach or go to. Breakfast was good too. Staff were very friendly, especially the security who would ensure our safety whenever our car came to pick up or drop off since the hotel is located at quite a main and somewhat busy road. The rest of the staff were very warm as well...everyone always greeted whenever we met.

Cons:

Just wish they had extra blankets and pillows in the room, though we didn't ask the reception which they might have provided if we had asked.

2026-04-08 via Nuitee
L
Lim solo_traveller my
5
2026-04-07 via Nuitee
M
MEW YONG couple my
10
Great stay!
Pros:

Great location as it is within walking distance to town. There is a convenience store downstairs, in case you need a late night snacks or if you forgotten to pack something. The facility is clean as it is considerably new and the staffs are super friendly.

Cons:

There are limited parking on site but they have an off site parking in case the basement parking is full. Shuttle service is available between the hotel and the off site car park.

2026-04-06 via Nuitee
C
Cheng extended_group sg
8
Nice n comfortable Room to stay in
Pros:

Room is very clean n bed is comfortable

Cons:

No view for our room

2026-04-06 via Nuitee
N
norhaslina binti mohd hanafiah couple my
8
Pros:

Nice place & clean

2026-04-06 via Nuitee
J
Jayganash couple my
8
Pros:

The rate of the rooms, cleanliness, very friendly and helpful staff and security officers,

Cons:

Could have asked us which floor and which view we wanted during check in since we had ample availability.

2026-04-05 via Nuitee
P
paramasiven couple my
8
2026-04-04 via Nuitee
M
Mohd Fahmi extended_group my
8
2026-04-04 via Nuitee
A
A AZIZ extended_group my
9
2026-04-03 via Nuitee
M
Mariusz couple ca
10
2026-04-03 via Nuitee
Y
Yee extended_group my
8
Cons:

The availability of the parking is so limited. Even though there is shuttle van available to go to the other parking space, but it's create the inconveniences.

2026-04-03 via Nuitee
K
Kasturi extended_group my
8
Cons:

There were drilling sound on the property as early as 9 AM, couldn’t take longer hour naps.

2026-04-02 via Nuitee
F
Faiz couple my
9
2026-04-02 via Nuitee