Cititel Express Ipoh

Hotels
7.8 (3016 reviews)
No 2, Jalan S.P. Seenivasagam , Ipoh , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Good location
Reasonable price
Friendly staff
Modern facilities
Cons:
Limited parking
Room size
Noise issues
Lack of amenities

Categories

Cleanliness
7.03
Most reviews mentioned clean facilities, but issues with noise and missing amenities affected overall cleanliness perception.
Service
8.5
Staff were courteous and provided fast check-in, although some felt service could have been more informative.
Location
8.84
Location is praised for accessibility to waterfront and local attractions; however, safety concerns were mentioned regarding pedestrian access.
Room Quality
6.99
Rooms were reported as small with poor sound insulation, leading to a less favorable perception.
Amenities
7.52
Some essential amenities were missing and parking was a significant issue, leading to a lower score.
Value for Money
7.98
Reviews indicated reasonable pricing, but issues with amenities affected perceived value.
Food and Beverage
7.53
Breakfast availability was highlighted as needing improvement.
Overall Experience
8
While certain aspects were satisfactory, the overall experience was mixed due to parking and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:17

Property Description

Convenient Location and Parking
Situated close to Ipoh Parade and AEON Mall Kinta City, guests enjoy easy access to shopping and dining. With free private parking, guests have added convenience during their stay.

Comfortable Rooms with City Views
Rooms at Cititel Express Ipoh are equipped with modern amenities including air conditioning, flat-screen TVs, and safety deposit boxes. Guests can enjoy scenic city views from selected rooms, adding to their overall experience.

Delicious Breakfast Options
Start your day right with a delicious breakfast offering a variety of options including à la carte, continental, and Asian choices. Guests can fuel up for their day of exploration in Ipoh.

To experience convenience, comfort, and great breakfast options, book your stay at Cititel Express Ipoh now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. In line with the Malaysia government’s decision to implement Sales and Service Tax (SST) of 6% effective 1st January 2022, this tax is not included in the room rate and must be paid upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3016 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.84
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8
K
Kalvinder • family_with_children • my
6
2026-02-14 • via Nuitee
A
Aisha Sarah • couple • my
8
Pros:

Location was very good and the rooms were comfortable and clean

Cons:

None

2026-02-13 • via Nuitee
Z
Zoran • couple • si
9
Tridnevni postanek v Ipohu
Pros:

Čisto, prijazni receptorji in varnostniki...škatla super.

Cons:

/

2026-02-12 • via Nuitee
S
SHAZLINDA • couple • my
8
2026-02-11 • via Nuitee
A
AKSHAY • couple • my
9
2026-02-10 • via Nuitee
N
Nor A • couple • my
9
Value for money
Pros:

Friendly & helpful staff, clean room with nice design.

Cons:

-

2026-02-10 • via Nuitee
N
Niklas • couple • at
6
Man muss ein Auge zudrücken.
Pros:

Bettwäsche war bei Ankunft schmutzig. Wir schliefen mit Badetüchern da wir es eklig fanden. Wir baten das Housekeeping am nächsten Tag um frische Bettwäsche und das wurde rasch erledigt

Cons:

Sauberkeit und Zustand des Zimmers

2026-02-10 • via Nuitee
A
ANIDA • couple • my
10
2026-02-09 • via Nuitee
T
Tey • extended_group • my
7
2026-02-09 • via Nuitee
C
Chris • couple • de
7
Pros:

Für einen kurzen Stop gutes Hotel direkt in Nachbarschaft zur Altstadt. Das Personal war sehr freundlich und das Restaurant in der 12. Etage bietet einen schönen Blick über die Stadt.

2026-02-08 • via Nuitee
N
Nurul Farahin • extended_group • my
8
2026-01-31 • via Nuitee
J
Justin • couple • my
8
2026-01-30 • via Nuitee
S
Syed Harris Umar • couple • my
9
Pros:

Room was very comfortable, slept well. Very walkable to chinatown, main food area which was amazing.

Cons:

Soap wasn't filled up when we went in but they sorted it out quick after we told them

2026-01-30 • via Nuitee
W
William Hak Lim • family_with_children • ca
9
Pros:

It is near train station and old city

Cons:

The check in & out is on 12F, a good view of city but needs to go up and down again..

2026-01-29 • via Nuitee
R
Rie • couple • my
9
Pros:

Bilik sangat selesa dan bersih cuma tak sound proof..boleh dengar Telefon bilik sebelah vibrate. Berdekatan dengan tempat riadah Kinta River dan Ipoh Padang. Sarapan yang pelbagai menu dan sedap2. Parking disediakan tempat lain , disediakan shuttle bas.

Cons:

None

2026-01-29 • via Nuitee
A
Azmarina • extended_group • my
7
2026-01-28 • via Nuitee
J
Joyce • couple • my
7
Comfortable
Pros:

Convenient and near to city

Cons:

No parking, parking need to park at other parking space

2026-01-27 • via Nuitee
C
Chris • couple • my
10
2026-01-27 • via Nuitee
H
Hemanand • couple • my
8
2026-01-26 • via Nuitee
I
Intan • family_with_children • my
7
Great location! However, the cleanliness of the toilet (specifically the shower) needs improvement
Pros:

Luv the location

Cons:

The temperature in Room 612 was uncomfortably warm. The air conditioning is not functioning correctly, even after maintenance replaced the filter. Immediate attention from hotel management is required to resolve this matter.

2026-01-26 • via Nuitee