Cititel Express Ipoh

Hotels
7.8 (3298 reviews)
No 2, Jalan S.P. Seenivasagam , Ipoh , my
+60 5-208 2888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Good location
Reasonable price
Friendly staff
Modern facilities
Cons:
Limited parking
Room size
Noise issues
Lack of amenities

Categories

Cleanliness
7.03
Most reviews mentioned clean facilities, but issues with noise and missing amenities affected overall cleanliness perception.
Service
8.5
Staff were courteous and provided fast check-in, although some felt service could have been more informative.
Location
8.84
Location is praised for accessibility to waterfront and local attractions; however, safety concerns were mentioned regarding pedestrian access.
Room Quality
6.99
Rooms were reported as small with poor sound insulation, leading to a less favorable perception.
Amenities
7.52
Some essential amenities were missing and parking was a significant issue, leading to a lower score.
Value for Money
7.98
Reviews indicated reasonable pricing, but issues with amenities affected perceived value.
Food and Beverage
7.53
Breakfast availability was highlighted as needing improvement.
Overall Experience
8
While certain aspects were satisfactory, the overall experience was mixed due to parking and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:17

Property Description

Convenient Location and Parking
Situated close to Ipoh Parade and AEON Mall Kinta City, guests enjoy easy access to shopping and dining. With free private parking, guests have added convenience during their stay.

Comfortable Rooms with City Views
Rooms at Cititel Express Ipoh are equipped with modern amenities including air conditioning, flat-screen TVs, and safety deposit boxes. Guests can enjoy scenic city views from selected rooms, adding to their overall experience.

Delicious Breakfast Options
Start your day right with a delicious breakfast offering a variety of options including à la carte, continental, and Asian choices. Guests can fuel up for their day of exploration in Ipoh.

To experience convenience, comfort, and great breakfast options, book your stay at Cititel Express Ipoh now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. In line with the Malaysia government’s decision to implement Sales and Service Tax (SST) of 6% effective 1st January 2022, this tax is not included in the room rate and must be paid upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Adults stay for MYR 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 3298 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.84
Room Quality: 6.99
Amenities: 7.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8
H
Hazel • solo_traveller • my
9
Value for money
Pros:

Clean room. Good service. Good location. Very convenient. Keep up the good work.

Cons:

Nothing i dislike. It's just that the reception is on the 12th floor instead of the ground floor. I think it's for security purposes. Anyway everything is good.

2026-08-07 • via Nuitee
M
MOHAMED • solo_traveller • sg
10
Pros:

Overall satisfied

2026-08-07 • via Nuitee
Y
YVONNE HO LEE KENG • family_with_children • my
8
Pros:

Overall,it's quite comfortable. The Only issue is the packing

2026-08-06 • via Nuitee
L
Lathaa • family_with_children • my
8
2026-08-06 • via Nuitee
M
Michael Ngui • solo_traveller • au
9
Very good, but should be better.
Pros:

Newly refurbished, clean, pleasant staff, satisfying breakfast.

Cons:

Only two pillows ( had to pay for extra!), no hand or face towels, limited tv options. No good local food nearby in the evenings.

2026-08-05 • via Nuitee
A
ASMAA • solo_traveller • ma
7
Pros:

Location
Friendly staff
Comfortable

Cons:

Wifi signal was very bad at my room I could barely use it so I used my own internet to still connected and it costs me a lot

2026-08-04 • via Nuitee
R
R Pathmanaba • solo_traveller • my
8
Pros:

Hotel was very clean. Staff was very good always smiling and helpful.

Cons:

Hotel in-house restaurant. Majority selection not available. Food quality poor

2026-08-04 • via Nuitee
S
Samuel See Teng • couple • sg
7
Pros:

Location, 7-11 convenience stall, nearby old town, Padang for morning jog. Well noise insulation from road, cosy lobby and lounge area

Cons:

Weak wifi connection on laptop, bathroom amenities can be improved with shower gel and shampoo instead of all-in-1.

2026-08-04 • via Nuitee
L
Leonardo • solo_traveller • it
10
2026-08-04 • via Nuitee
D
Daniela • solo_traveller • at
9
2026-08-03 • via Nuitee
M
Mohammad Shakir • couple • my
9
Good
Pros:

Hot spot place

Cons:

Parking full

2026-08-03 • via Nuitee
O
Ooi • family_with_children • my
7
2026-08-03 • via Nuitee
M
Michael Franck • family_with_children • re
7
2026-08-03 • via Nuitee
W
wan kamal noor izwan • solo_traveller • my
10
2026-08-03 • via Nuitee
(
(JKR) • solo_traveller • my
10
Pros:

Food, room, staf hospitality

Cons:

Parking

2026-08-03 • via Nuitee
S
Siti Nabihah • solo_traveller • my
9
Pros:

The location is very strategic with 7E on the groundfloor, breakfast was good and most importantly elevators are fast!

Cons:

Bidet and shower hose were leaking and to add power socket in the room

2026-08-02 • via Nuitee
P
PhilipPenang • extended_group • my
8
2026-07-22 • via Nuitee
S
Stuart • family_with_children • au
5
2026-07-22 • via Nuitee
A
Adilah • family_with_children • my
9
2026-07-22 • via Nuitee
S
Sarina • extended_group • my
7
2026-07-20 • via Nuitee