Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Good breakfast
Cons:
Cleanliness issues
Small bathrooms
Heating problems

Categories

Cleanliness
6
Several reviews highlighted cleanliness issues, particularly with the bathroom.
Service
8.5
Nice staff and good service mentioned in multiple reviews.
Location
9
Great location was a recurring positive point in many reviews.
Room Quality
7
Room size and quality mentioned positively, but some reviews indicated issues with space and setup.
Amenities
7
Amenities were mentioned as decent, but some guests had complaints regarding heating and breakfast options.
Value for Money
7
Mixed feedback regarding value for money given cleanliness and maintenance issues.
Food and Beverage
8
Breakfast was positively noted, though some issues with service timing were raised.
Overall Experience
7.5
General positive feelings about the stay, but tempered by specific cleanliness complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:59

Property Description

Prime Location

Hotel Grand Heykel, a mere 20 meters from the city centre, offers a prime spot for your stay in Bursa.

Modern Comforts

Enjoy modernly decorated rooms equipped with LED TVs, air conditioning, and free Wi-Fi. The private bathrooms are stocked with complimentary toiletries.

Spectacular Dining Experience

Indulge in a daily open buffet breakfast at the restaurant on the top floor, boasting panoramic views of Bursa. Start your day on a delicious note with a view to remember.

Experience the perfect blend of convenience and luxury at Hotel Grand Heykel. Book now to secure your stay amidst the beauty of Bursa.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 1145 reviews
Cleanliness: 6
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7
Value for Money: 7
Food and Beverage: 8
Overall Experience: 7.5
S
Saidmurod • extended_group • uz
4
2026-02-10 • via Nuitee
A
Ayesha • extended_group • gb
10
Excellent
Pros:

I like everything

Cons:

Every thing was good

2026-01-30 • via Nuitee
R
Rafi' Fahmi • couple • my
9
Perfect Location For Bursa
Pros:

I arrived at 10am and the staff mentioned that the earliest check in would be 1pm but they asked us to check in by 12pm! Thank you so much

Cons:

Nothing

2026-01-29 • via Nuitee
C
Camil • extended_group • ba
9
Pros:

Sve je bilo uredu, odlicna lokacija

Cons:

Na kupatilu vrata nisu bas u funkciji

2026-01-29 • via Nuitee
D
Dominika • extended_group • ie
1
I do not recommend
Cons:

The hotel was completely different from the photos. There was a strong smell of mold, mold on the mattress, peeling wallpaper, and dirt everywhere. During our 7-day stay as a group of five, the room was not cleaned even once — the cleaning staff randomly chose which rooms to clean. The key card holders were falling apart, and there was a hole in the wall. I strongly do not recommend this hotel. The staff were rude and unhelpful; when we reported the peeling wallpaper, we were told, ‘we don’t have super glue.

2026-01-28 • via Nuitee
S
Suliman • couple • sa
4
2026-01-23 • via Nuitee
Z
zio • couple • sa
6
2026-01-22 • via Nuitee
D
Didar • family_with_children • tr
6
2026-01-22 • via Nuitee
M
MASAKO • solo_traveller • jp
7
朝御飯がよかった
Pros:

移動するのに便利でした

Cons:

洗面所が水びたしになった

2026-01-20 • via Nuitee
A
Aida Gradaščević • couple • ba
1
Pros:

Nothing

Cons:

Reception stuff
Clearnes
Toalet
Food
Bad
Air conditioner
Tv
Internet
Cat
Hotel rules

2026-01-20 • via Nuitee
A
Abdallah • extended_group • fr
8
Pros:

Hôtel très propre et agréable

Cons:

Fermeture à 10h de la salle restaurant du 8eme étage

2026-01-20 • via Nuitee
C
Carmen • couple • ro
1
Nu e de mers la acest hotel.
Pros:

Nimic. La penultimul etaj erau niște scări horror, ziceai ca se dărâmă pe tine. Totul foarte îngrămădit.

Cons:

Nimic. La penultimul etaj erau niște scări ce păreau ca se dărâmă pe tine. Totul extrem de îngrămădit.
Am stat doar 5 min, apoi am căutat altă cazare

2026-01-20 • via Nuitee
A
Anna • couple • pl
4
Nie wroce do tego hotelu, na zdjeciach wyglada lepiej.
Pros:

Dobre i roznorodne sniadanie w formie bufetu na ostatnim 8 pietrze budynku. Wyjatkowo piekny widok na miasto Bursa ı gory. To w zasadzie jedyny plus dla mnie.

Cons:

Czystosc ı jeszcze raz czystosc ! Brudne kubki ı filizanki stojace na miescu czystych. W apartamencie o luksusowym niby standarcie plesn na suficie w lazience ı na obramowaniu podlogi, komoda tam z odrapanym lakierem
Poniewaz przyjechalam wczesniej o pare godzin przed zaczeciem doby to kazano mi doplacic 40 euro ( 50 bylo na starcie) za podwyzszony standard, bo tylko taki pokoj mieli przygotowany, pomimo ze napisalam na Booking w zyczeniach specjalnych, ze prosze o wczesne udostepnienie pokoju, bo bede jechac w nocy. Napisalam tez dodatkowo maila o tej tresci, ale mnie niemile zaskoczono.

2026-01-19 • via Nuitee
T
Tarek • family_with_children • de
6
2026-01-19 • via Nuitee
F
Fadil • family_with_children • ba
2
2
Pros:

Nista

Cons:

Sobe

2026-01-19 • via Nuitee
H
Hakan • couple • gr
10
2026-01-19 • via Nuitee
I
Ignat • family_with_children • ro
10
2026-01-19 • via Nuitee
A
Abdul • family_with_children • ae
1
Pros:

Location and view from breakfast floor

Cons:

Everything was bad. Staff was rude. Extremely dirtyy

2026-01-19 • via Nuitee
A
Ali Ghedira • couple • tn
6
2026-01-18 • via Nuitee
A
Abdullah • solo_traveller • sa
4
الصوره تختلف عن الواقع الغرفه ضيقه وصغيره وليس فيها 2 سرير مفرد والحقيقه فقط سرسر واحد مفرد وعرض الغرفه بمساحة متر ونص ف
Cons:

الصوره تختلف عن الواقع الغرفه ضيقه وصغيره وليس فيها 2 سرير مفرد والحقيقه فقط سرسر واحد مفرد وعرض الغرفه بمساحة متر ونص فقط

2026-01-16 • via Nuitee