My Flat

Hotels
9 (133 reviews)
Rua Santana, 378 , Mogi das Cruzes , br

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Exceptional customer service
Cons:
Some noise from the surroundings
Limited parking at the hotel

Categories

Cleanliness
9.21
Consistently praised for room cleanliness across multiple reviews.
Service
9.68
Service noted as extremely friendly and attentive.
Location
8.22
Convenient location reported, but some noise from nearby streets and schools.
Room Quality
9.17
Rooms described as comfortable, spacious, and well-maintained.
Amenities
8.7
Amenities adequate, though some minor improvements suggested.
Value for Money
8.66
Considered good for the price, especially with the quality of service and cleanliness.
Food and Beverage
9.21
Breakfast was well-reviewed for its quality and variety.
Overall Experience
9.18
Overall stay described as excellent, frequently mentioned as exceeding expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:38

Property Description

Modern Rooms and Free WiFi Access

Convenient Self-Catering Amenities
The apartments at My Flat provide a comfortable stay with a flat-screen TV, air conditioning, and a safe. Guests can enjoy the convenience of a full kitchenette equipped with a microwave, stove top, and refrigerator.

Complimentary Breakfast and 24-Hour Reception
Start your day right with a complimentary daily breakfast served in the hotel's dining hall. Plus, with a 24-hour reception, assistance is always available. Don't miss the chance to experience all this and more at My Flat.

Important information:

outdoor (98 feet from hotel) parking is available for R$28 per day not included on the rate.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs BRL 28 per day.

Location

Guest Reviews

9
Based on 133 reviews
Cleanliness: 9.21
Service: 9.68
Location: 8.22
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
M
Mariê Luísa couple br
10
Ótima estadia!
Pros:

Dormimos apenas uma noite e foi ótimo! Cama confortável, quarto bem limpo e funcionários muito gentis. Café da manhã gostoso!

2026-05-08 via Nuitee
E
Eliana solo_traveller br
6
Pros:

Apenas razoável o hotel

Cons:

Limpeza

2026-04-30 via Nuitee
H
Henry couple br
9
2026-04-30 via Nuitee
F
Fier solo_traveller br
10
Pros:

Funcionários muito atenciosos, todos, desde a recepção, camareira e cozinha. Nota 1000

Cons:

Iluminação do quarto poderia, ser melhor, e o ar condicionado demorou muito para resfriar o quarto.

2026-04-27 via Nuitee
R
Rui solo_traveller pt
8
2026-04-26 via Nuitee
D
Daiane couple br
10
2026-04-23 via Nuitee
D
Daniel solo_traveller br
10
2026-04-23 via Nuitee
K
Kallel couple br
10
Voltaria e recomendo. Surpreendeu
Pros:

Quarto espaçoso, rua calma e bem localizada, café da manhã excelente, banho quente funcionários bem educados.

Cons:

Falta estacionamento no local, mas tem vagas na rua e estacionamento conveniado próximo.

2026-04-13 via Nuitee
R
Resende family_with_children br
10
2026-03-14 via Nuitee
J
Jose Mario solo_traveller br
9
2026-02-22 via Nuitee
M
Matheus family_with_children br
10
2026-02-14 via Nuitee
S
Santayana couple br
8
2026-02-10 via Nuitee
P
Priscila family_with_children br
6
Pros:

Funcionárias extremamente gentis, gostei de todas elas.

Cons:

Internet instável a todo momento.

2026-02-09 via Nuitee
R
Rosângela Sousa Ramos couple br
10
2026-01-27 via Nuitee
L
LUIS CARLOS couple br
8
2026-01-19 via Nuitee
V
Vítor solo_traveller br
10
2026-01-19 via Nuitee
G
Gabriela couple br
10
Pros:

Adorei a recepção de todos os funcionários e a voluntariedade em antecipar o horário do café para quem foi prestar concurso

2026-01-19 via Nuitee
M
MARCIA solo_traveller br
10
Minha estadia foi otima, tranquila e segura. Ambiente aconchegante.
Pros:

O cafe da manha muito gostoso e tudo fresquinho. Foi a segunda vez que me hospedei no My Flat e voltarei mais vezes.

2026-01-19 via Nuitee
A
Alberto solo_traveller br
10
2026-01-19 via Nuitee
F
Fatima solo_traveller br
8
2026-01-13 via Nuitee