My Flat

Hotels
9 (115 reviews)
Rua Santana, 378 , Mogi das Cruzes , br

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Auditory guidance
See all facilities

Review Highlights

Pros:
Clean and well-maintained rooms
Exceptional customer service
Cons:
Some noise from the surroundings
Limited parking at the hotel

Categories

Cleanliness
9.21
Consistently praised for room cleanliness across multiple reviews.
Service
9.68
Service noted as extremely friendly and attentive.
Location
8.22
Convenient location reported, but some noise from nearby streets and schools.
Room Quality
9.17
Rooms described as comfortable, spacious, and well-maintained.
Amenities
8.7
Amenities adequate, though some minor improvements suggested.
Value for Money
8.66
Considered good for the price, especially with the quality of service and cleanliness.
Food and Beverage
9.21
Breakfast was well-reviewed for its quality and variety.
Overall Experience
9.18
Overall stay described as excellent, frequently mentioned as exceeding expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:38

Property Description

Modern Rooms and Free WiFi Access

Convenient Self-Catering Amenities
The apartments at My Flat provide a comfortable stay with a flat-screen TV, air conditioning, and a safe. Guests can enjoy the convenience of a full kitchenette equipped with a microwave, stove top, and refrigerator.

Complimentary Breakfast and 24-Hour Reception
Start your day right with a complimentary daily breakfast served in the hotel's dining hall. Plus, with a 24-hour reception, assistance is always available. Don't miss the chance to experience all this and more at My Flat.

Important information:

outdoor (98 feet from hotel) parking is available for R$28 per day not included on the rate.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs BRL 28 per day.

Location

Guest Reviews

9
Based on 115 reviews
Cleanliness: 9.21
Service: 9.68
Location: 8.22
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
R
Resende • family_with_children • br
10
2026-03-14 • via Nuitee
J
Jose Mario • solo_traveller • br
9
2026-02-22 • via Nuitee
M
Matheus • family_with_children • br
10
2026-02-14 • via Nuitee
S
Santayana • couple • br
8
2026-02-10 • via Nuitee
P
Priscila • family_with_children • br
6
Pros:

Funcionárias extremamente gentis, gostei de todas elas.

Cons:

Internet instável a todo momento.

2026-02-09 • via Nuitee
R
Rosângela Sousa Ramos • couple • br
10
2026-01-27 • via Nuitee
V
Vítor • solo_traveller • br
10
2026-01-19 • via Nuitee
L
LUIS CARLOS • couple • br
8
2026-01-19 • via Nuitee
G
Gabriela • couple • br
10
Pros:

Adorei a recepção de todos os funcionários e a voluntariedade em antecipar o horário do café para quem foi prestar concurso

2026-01-19 • via Nuitee
A
Alberto • solo_traveller • br
10
2026-01-19 • via Nuitee
M
MARCIA • solo_traveller • br
10
Minha estadia foi otima, tranquila e segura. Ambiente aconchegante.
Pros:

O cafe da manha muito gostoso e tudo fresquinho. Foi a segunda vez que me hospedei no My Flat e voltarei mais vezes.

2026-01-19 • via Nuitee
V
vanessa • family_with_children • br
10
Pros:

Já nos hospedamos várias vezes, gosto de tudo do local, principalmente dos funcionários. Todos muito receptivos

Cons:

Não teve nada que não tenha gostado, para nos e perfeito para quando vamos para mogi

2026-01-13 • via Nuitee
F
Fatima • solo_traveller • br
8
2026-01-13 • via Nuitee
G
Graziele • extended_group • br
10
Foi excelente, melhor do que imaginavamos.
Pros:

Hotel maravilhoso! Café da manhã incrivel, limpeza impecável e atendimento excelente.

Cons:

nada

2026-01-06 • via Nuitee
G
Graziele • extended_group • br
10
Pros:

Café da manhã, acomodações, limpeza, atendimento

Cons:

nada

2026-01-06 • via Nuitee
C
Carlos Fernando Prado • family_with_children • br
9
Pros:

O hotel é limpo e muito bom.

Cons:

Só não dou 10 porque o estacionamento,embora seja próximo do hotel, não é no próprio hotel.

2026-01-01 • via Nuitee
V
Victor • family_with_children • br
10
Pros:

Quarto super limpo, recepção extremamente amistosa, café da manhã simples e preparado com o coração, o quarto que fiquei estava super silencioso, chuveiro esquenta, ar condicionado gela. Do dia 24 pra 25 de 2026 com certeza estarei novamente (se tiver disponibilidade).

2025-12-26 • via Nuitee
R
Rubercy • family_with_children • br
10
2025-12-26 • via Nuitee
M
Marcela • family_with_children • br
10
Pros:

Quarto muito limpo, atendimento excelente e ótimo café da manhã

2025-12-14 • via Nuitee
M
Marcela • family_with_children • br
10
Pros:

Recepcionista Sandra muito atenciosa e simpática. Excelente café da manhã preparado com muito carinho pela Maura

2025-12-14 • via Nuitee