Eagle Palace Hotel

Hotels
8.2 (53 reviews)
Ogingo Ogingo Avenue/Mburu Gichua Road , Nakuru , ke

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly, welcoming staff
Clean, well-maintained rooms
Good breakfast buffet
Underground parking and strong security
Central/convenient location
Spacious, comfortable rooms
Good on-site amenities and restaurant connection
Luxurious room feel
Cons:
Shower water slow to warm up
Rooms lack air conditioning
Town can be lively/noisy (outside hotel's control)

Categories

Cleanliness
8.6
Multiple reviewers noted the hotel is clean ('干净', 'very clsan room') and rooms are well maintained.
Service
8.6
Staff repeatedly described as friendly, welcoming and helpful; service is a clear strength in the reviews.
Location
7.4
Location is central and convenient according to reviewers, but some mentioned the town is lively/noisy which may affect some guests.
Room Quality
7.2
Rooms are described as spacious, comfortable and luxurious, but lack of air conditioning and a slow-to-warm shower were noted as drawbacks.
Amenities
8.4
Good amenities highlighted (underground parking, security, adjoining restaurant); minor issue reported with shower heating.
Value for Money
8.2
Standard quality for this hotel tier
Food and Beverage
8.6
Breakfast repeatedly praised as very good—a buffet with good options—and staff in the breakfast area were kind and attentive.
Overall Experience
8.6
Overall stays described as memorable and exceptional by multiple guests, driven largely by staff, cleanliness and facilities, despite a few practical issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 08:06

Property Description

Luxurious Accommodation
Eagle Palace Hotel, nestled in Nakuru, offers 4-star accommodation just 13 km from Lake Nakuru National Park. The rooms feature modern amenities like flat-screen TVs, private bathrooms, and stunning lake views from select rooms.

Exceptional Services
Enjoy the convenience of room service, a 24-hour front desk, and free WiFi during your stay. Indulge in a delicious daily breakfast with buffet, à la carte, or continental options.

Ideal Location
Situated near Lake Elementaita and Egerton Castle, this non-smoking property provides easy access to popular attractions. With free private parking and a shared lounge, Eagle Palace Hotel ensures a comfortable and memorable experience for all guests.

Book your stay at Eagle Palace Hotel for a luxurious retreat in Nakuru!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 53 reviews
Cleanliness: 8.6
Service: 8.6
Location: 7.4
Room Quality: 7.2
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8.6
Overall Experience: 8.6
S
Salim couple ke
9
good place within CBD
Pros:

Good

Cons:

the parking area was not well kempt

2026-09-05 via Nuitee
D
Daniel family_with_children es
7
Practical hotel to stay in city center
Pros:

Central hotel with possibility to have a family room

Cons:

Very noisy

2026-08-27 via Nuitee
M
Mr. Nian solo_traveller cn
10
Pros:

热情、安全、干净

2026-08-07 via Nuitee
S
Solo G couple ke
9
Good place, well maintained, friendly staff, great facilities.
Pros:

The location is good, just within the city center and interestingly it is not a noisy place. Rooms are in great condition, they look very good and give a luxurious vibe! The breakfast was very nice, a buffet with good options to choose from and the waiters were kind. The staff were very good also and never hesitated to assist us. They have an underground parking and security people during the day and at night to guard the premises and the outdoor-underground parking zones. Would highly recommend the place and stay another time.

Cons:

Water from the shower took a good amount time to warm up.

2026-08-03 via Nuitee
P
Paul solo_traveller gb
9
Pros:

We had a really good stop over in Nakura at the Eagle Palace. The staff were really welcoming. The breakfast room and the breakfast were very good and the safe parking worked very well. The room was very spacious with a super bed. The system with the adjoining restaurant works very well indeed. All in all we had a memorable stay and this was due a great deal to the staff.

Cons:

Nakura is a really lively place - more so than we ever realised. We slept fine because we were tired but others might find the town a bit noisy - nothing the hotel can do about that! Again we slept fine but it was getting hot in July and the rooms don't have Aircon and this might be an issue when it gets hotter.

2026-07-09 via Nuitee
G
George family_with_children us
10
Exceptional hotel.
Pros:

Great breakfast, friendly staff, very clsan room, great parking space, great security, great ammenities.

Cons:

Nothing. I liked everything.

2026-07-08 via Nuitee
C
Cecilia solo_traveller ke
9
Pros:

No

Cons:

No

2026-04-17 via Nuitee
D
Dieter family_with_children de
9
2026-03-17 via Nuitee
M
Mweni couple de
10
Ruhiger Aufenthalt
Pros:

Sehr zentral und das Personal sehr freundlich

2025-11-03 via Nuitee
R
Ross solo_traveller au
9
2025-10-24 via Nuitee
J
Joseph solo_traveller be
9
Pros:

Voortreffelljke service
Heel goede hygiene

Cons:

Een beetje old fashion ... schuiframen versleten...gordijnen vergeeld ..
Weinig variatie in´.het ontbijt
Ligging in drukke omgeving

2025-09-29 via Nuitee
L
Linke family_with_children de
10
2025-09-10 via Nuitee
D
Damian extended_group pl
10
Nice place for comfortable rest.
Pros:

Very comfortable beds, nice breakfast, convenient sockets and light switches

2025-08-21 via Nuitee
A
Andrea family_with_children de
9
2025-08-14 via Nuitee
E
Elijah family_with_children ke
8
2025-08-05 via Nuitee
S
sophie family_with_children fr
8
Pros:

Hotel situé dans Nakuru. Chambres grandes et très propres. Petit déjeuner correct.

Cons:

Si vous avez une chambre qui donne sur la route, cela peut être bruyant. Pour arriver à l'hôtel nous sommes restés 40 minutes dans les bouchons pour faire le dernier km.

2025-08-02 via Nuitee
S
Saraad family with young children ke
8
Very good
2025-05-07 via Nuitee
R
Ralf young couple de
8
The rooms are worth the money. Restaurant offers nice food for fair price. No alcohol served!
Pros:

Rooms have modern equipment: shower was excellent. Bathroom was spacious.
Bed was large king size with very good box spring bed mattress.
Hotel is absolutely clean. You can eat from the floor.
Breakfast is sufficient and okay but not excellent. There is buffet.
The nearby restaurant of the hotel is just 10 meters next door. Meals are many and portions very large. Prices are fair! Pepper steak for 650 shilling! With Pommes! Wifi is strong and stable.
Balcony is large to sit outside. We did not have a nice few. But not stinking and at night very calm. Certainly there is an elevator.
Stuff is well organized and professional. They react fast.
Booking per telephone is much cheaper!!

Cons:

Well, they don’t have a swimming pool. No garden to sit outside. And no air conditioning. But rooms was cool.

2025-04-15 via Nuitee
A
Ali solo traveller ae
8
Very good
Pros:

The staff are super helpful, the location is just perfect for the boat game ride, and the facilities are simple, comfortable, and clean

2025-03-09 via Nuitee
C
Celso young couple gb
10
We stay for a night only but the staff was really helpful and made us feel welcome.
Pros:

The receptionist was really kind and helpful.
The room nice and clean and great location in the middle of the city

Cons:

First floor room was unfortunately noisy due to the proximity of the dining area.

2025-03-01 via Nuitee