Share this hotel
Facilities
Property facilities
-
Health or beauty spa nearby
-
Guest education on local ecosystems and culture
-
Electric bicycle charging station
-
Fitness facilities (surcharge)
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
Restaurant
-
Room service
-
Family rooms
-
Pets allowed
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Fax/photocopying
-
Tour desk
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Car hire
-
Sauna
-
Massage services
-
Currency exchange
-
Squash
-
Non-smoking throughout
-
Private check-in/check-out
-
Board games/puzzles
-
Shuttle service (additional charge)
-
Concierge service
-
Kid meals
-
Public transport tickets
-
Outdoor furniture
-
Coffee Shop on site
-
Fruits
-
Pet bowls
-
Spa/wellness center services
-
Steam room
-
Beauty Services
-
Pet basket
-
Manicure
-
Pedicure
-
Personal trainer
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
Process in place to check health of guests
-
Access to health care professionals
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Key card access
-
Mobile app for room service
-
Broadcast Live sport events
-
Happy hour
-
Cooking class
-
Supervised childcare/activities
-
Television in common areas
-
Front desk (limited hours)
-
Express check-in
-
Billiards or pool table
-
Free wired internet
-
Snack bar/deli
-
Access to nearby indoor pool
-
Tennis lessons on site
-
Self parking (surcharge)
-
Airport transportation - pickup (surcharge)
-
Airport transportation - drop-off (surcharge)
-
Beach yoga on site
-
Fitness facilities (surcharge)
-
Internet access
-
Housekeeping on request
-
Concerts/live shows
-
Art gallery on site
-
Wine release events
-
Reception hall
-
Japanese garden
-
Secured parking
-
Garage
-
Health or beauty spa nearby
-
Swimming nearby
-
Electric bicycle charging station
-
Guest education on local ecosystems and culture
-
Vegetarian menu options available
-
Accessible shuttle
-
No accessible shuttle
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodation in Milan's Fashion District
Wellness Centre and Fine Dining
Experience luxury at Mandarin Oriental, Milan with a free wellness centre boasting an indoor pool, sauna, and fitness centre. Indulge in culinary delights at Seta, the on-site restaurant with 2 Michelin stars, offering modern Italian cuisine.
Elegant Rooms and Michelin-Starred Dining
Stay in air-conditioned rooms and suites featuring furniture by Antonio Citterio and marble bathrooms with premium amenities. Savor exquisite meals at Seta, the Michelin-starred restaurant, or unwind at the Mandarin Garden with cocktails and informal dining.
Concierge Services and Business Facilities
Enjoy top-notch services including concierge assistance, bike/car rentals, and a business centre. Host events in meeting facilities with natural daylight. Book your stay at Mandarin Oriental, Milan for a truly upscale experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
-
Pets
Pets are allowed on request. No extra charges.
-
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
-
Internet
WiFi is available in all areas and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children up to and including 11 years old stay for free when using an available extra bed.
People 12 years old and over stay for € 110 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible at a location nearby (reservation is needed) and costs EUR 62.50 per day.
Location
Guest Reviews
Locatie en personeel was top evenals het ontbijt, de lunch & het diner.
Just stayed here for three nights, as a very experienced Mandarin Oriental Pearl member. The hotel had some great aspects, but also some aspects that could be improved.
Location is great, could not be better for a tourist or a shopper / fine diner.
Service was also great, very great in fact. Especially the doormen, concierge, and the reception staff. They new my name, roomnumber, car, and any cases we had discussed right away. It was so easy talking to them, as they always new what had been discussed and any details regarding any topic. The hotel lobby / yard literally felt like coming home, as it is so small and intimate and everyone greets you happily by name.
I also had 2 shirts pressed at 10pm. They came back in 10 minutes, incredible.
The only lacking part of the service was at breakfast, where it felt like they were heavily understaffed. Each morning we felt like we were forgotten to our table, glasses empty, plates piling up, no refills, no clean up, no asking if we wanted something else. Each morning I also had to go grab orange juice myself from their station, as no one ever came to refill despite asking.
Otherwise breakfast was ok, but I still believe at that price point, all dishes should be included to complimentary breakfast. Or just raise the roomrate by 20€, but feels stupid to charge extra for a pancake, that most hotels offer for free, with cheaper room rates. The paistries were the highlight of the breakfast, they were incredible.
Rooms are modern but still feel local. They are quite small, but have really high ceilings. Do note that if your room is facing the street, and especially if you are on first floor, you will hear a lot of noice from the streets at night. There are sirens, cars, mopeds, etc driving all the time. The windows do not have a proper noice cancellation.
I do not know how are the king beds, but we had 2 single beds. They were quite narrow, which I understand due to the small room. However, they were missing the soft down topper, that all MO beds have had before (mainly slept in King beds tho). I might be wrong, but I expected the single and king beds to feel the same. An incredible attention to detail were the named towels in the room. Felt really high end!
The spa is one of the best parts of the hotel. It looks amazing, feels very cozy, and the pool has very warm water. There are only a few chairs, but thats what makes it intimate! There are also dry and steam saunas.
The gym was very bad, one of the smallest hotel gyms Ive seen. All the equipment were brand new tho.
All in all, I did expect a bit more from the hotel at this price point. I could come back for sure, but I would probably test Bulgari first to see if their breakfast is better and beds softer.
Die Lage, das Zimmer und das Frühstück waren toll.
Für den Roomservice wird eine Extra-Charge von 15 € berechnet. Das finde ich in der Preisklasse kleinlich. Der Service sollte dann aber perfekt sein. Ein Essen kam leider lauwarm, das andere kalt an.
We stayed three nights in April with our two teenagers.
What worked: The location is excellent. Easy walk to the Duomo, Galleria, and shopping district. Breakfast was outstanding with great variety and quality. The spa is lovely and genuinely family friendly. The property itself is beautiful.
What disappointed: For a luxury hotel at this price, the experience felt surprisingly impersonal. No welcome amenity in the room, no handwritten note, nothing to make us feel special as guests. The welcome drink was a tepid tea when we were hoping for champagne. Service was professional but cold. The rooms were quite dark with heavy appointments that made them feel gloomy.
Bottom line: This is a perfectly competent hotel that delivers technical luxury without any soul. Everything was fine but nothing felt special or memorable. We’ve experienced warmer, more personalized service at the Four Seasons and Ritz Carlton.
If location is your priority and you’re okay with corporate professionalism over genuine hospitality, this will work. If you want the kind of curated experience that makes luxury worth paying for, look elsewhere.
Would we return? No. Would we recommend it? Only with realistic expectations.
service personeel
badkamers saving kid ( scheermesje was niet goed)
Your guide to the flawless travel experience
Popular Countries
Get our app
