Mandarin Oriental, Milan

Hotels
Mandarin Oriental
10 (216 reviews)
Via Andegari 9 , Milan , it

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Delicious dining experience
Cons:
Cleanliness concerns
Value for money

Categories

Cleanliness
10
The staff was not cooperative and cleanliness was mentioned as a concern.
Service
10
Exceptional service with numerous positive mentions about staff assistance and care.
Location
10
Multiple reviews highlighted the hotel's great location in Milan.
Room Quality
10
Generally positive feedback on room condition, although there are no explicit mentions.
Amenities
10
Various amenities mentioned positively, including the pool and dining experience.
Value for Money
10
Feedback indicates some guests feel it might not be worth the price.
Food and Beverage
10
Several guests praised the dining experience, particularly the Michelin restaurant.
Overall Experience
10
Overall, guests expressed a very high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:36

Property Description

Luxurious Accommodation in Milan's Fashion District

Wellness Centre and Fine Dining
Experience luxury at Mandarin Oriental, Milan with a free wellness centre boasting an indoor pool, sauna, and fitness centre. Indulge in culinary delights at Seta, the on-site restaurant with 2 Michelin stars, offering modern Italian cuisine.

Elegant Rooms and Michelin-Starred Dining
Stay in air-conditioned rooms and suites featuring furniture by Antonio Citterio and marble bathrooms with premium amenities. Savor exquisite meals at Seta, the Michelin-starred restaurant, or unwind at the Mandarin Garden with cocktails and informal dining.

Concierge Services and Business Facilities
Enjoy top-notch services including concierge assistance, bike/car rentals, and a business centre. Host events in meeting facilities with natural daylight. Book your stay at Mandarin Oriental, Milan for a truly upscale experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXP

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 62.50 per day.

Location

Guest Reviews

10
Based on 216 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
L
Liliia couple ua
8
Нужно заменить шторы
Pros:

Местоположение 👌🏻

Cons:

Шторы все в катышках - будто по ним коты висели
На каждом окне(((((((

2026-01-28 via Nuitee
F
F58IJlionelm Friends getaway
10
Amazing hotel with staffs very professionals
Pros:

Juste for visit, but magnificent hôtel with general manager very professional hospitality outstanding, tank you very much to Ms greger GM for amazing welcoming also the director of room's the lady very professional don't forget gregorio from Guest relations gentleman

2026-01-27 via Tripadvisor
M
Mikko solo_traveller ae
10
2026-01-27 via Nuitee
G
Giovanna couple it
10
2026-01-25 via Nuitee
S
sandrine family_with_children fr
10
Pros:

Le professionnalisme du personnel, les prestations, le cadre à la fois intime et chaleureux, l'emplacement

2026-01-04 via Nuitee
D
Dimitriy couple cy
10
2026-01-03 via Nuitee
C
Consuelo couple us
10
2026-01-03 via Nuitee
O
Olga extended_group ru
10
2026-01-02 via Nuitee
A
Ali family_with_children tr
10
2026-01-01 via Nuitee
A
anthonym721 Couples Alsager, Cheshire, England
10
Simply superb stay
Pros:

Simply superb stay here at The Mandarin Oriental in Milan.

I booked directly with the hotel for a three night stay for our wedding anniversary. We stayed in a Mandarin Room.

We arrived before check in and whilst our room wasn't ready it was no problem as we had a coffee and opted to get some lunch in the Mandarin Garden. I had the club sandwich and it was probably the best I've had, the quality of food as well as the presentation of it and the quality of service is exceptional. The chef and his team do a superb job. The entire team in the Mandarin Garden are a credit to Guglielmo, they are knowledgeable, professional and friendly.

Upon checking into our room, it was a pleasure to see a happy anniversary platter had been laid out, with cakes, a selection of fruit and chocolate strawberries, it was very thoughtful and very appreciated, there were also rose petals on the bed, which again was a lovely touch.

The Mandarin room is a great size and featured a small balcony. It has a free in room safe, slippers, robes, coffee machine, and a kettle. There's also a Bose Bluetooth speaker so you can connect to it for music or podcasts etc. The bathroom has a really nice walk in shower and a Dyson hairdryer. The room as expected in a 5* hotel contains everything you need and the bed is very comfortable. Many thanks to the housekeeping team for keeping everything so clean and tidy during our stay. A nice touch was they tidy your mobile phone charging cable with a Mandarin branded velcro strap, never seen that at any other hotel.

The location of the hotel is superb, you're right near the heart of everything, yet tucked away so you can escape the hustle and bustle.

This was my first stay at a Mandarin hotel, but definitely won't be my last. I've been fortunate enough to stay at a good amount of 5* hotels and this stay is definitely one of the best I've experienced. The management team here are clearly very experienced and its a very well run hotel, and staff morale is also very high, and despite being busy they make time to chat and offer suggestions of things to do and places to eat in the surrounding areas.

During our stay we also made use of the spa facilities and I have to say the swimming pool is fantastic, we didn't use the gym but it looked very modern and well laid out. We both had a massage treatment, and that was first class as well.

On our last day, we also managed to get a late check out which was nice and much appreciated.

Many thanks to the entire team at the hotel for making our anniversary stay so memorable, and I wish you all and your families all the very best for 2026

2025-12-30 via Tripadvisor
R
Rina couple xk
10
2025-12-17 via Nuitee
A
Adam extended_group pl
10
2025-12-14 via Nuitee
G
George couple gr
9
Pros:

Αριστο

2025-12-13 via Nuitee
I
Inyoung family_with_children kr
10
Perfect
Pros:

Everything. Location. Room condition. Service. People. Breakfast. Will.visit again.

Cons:

Nothing.

2025-12-07 via Nuitee
G
Gonzalo couple ar
8
2025-11-21 via Nuitee
E
Enes couple al
9
2025-11-21 via Nuitee
B
Barbara family_with_children gb
10
2025-11-09 via Nuitee
T
Travelrecs Couples Boston, Massachusetts
10
Hotel was amazingly helpful when we got robbed
Pros:

We unfortunately had our passports, credit cards, cash and lots of valuables stolen on our way to the hotel and the staff could not have done more to assist us. We were driving in a rental car to the hotel and had gotten into Milan when we got a flat tire, we think the "helpful" person on a moped who told us about it and "tried to help" us cut our tire and was working with a accomplice so when we got out the car to look at the tire, they stole 3 bags our wallets, etc out of the back of our car. We called the hotel for help and they came, took us back to the hotel and one person stayed to deal with getting the car back to the rental company. They also got us to the police station to make a report and then the next day helped us get passport photos and get to the consulate to get emergency passports. We could not have navigated this ourselves. Because of all this help we were able to enjoy some of our time in Milan, we felt very much taken care of and importantly safe at the hotel. Nicolas Abate the head manager was amazing and should be very proud of his staff and the level of service they provide, particularly when emergencies happen. We can't imagine staying anywhere else in Milan if we go back. Big word of warning though when traveling to Milan be very careful and vigilant. The consulate told us the same thing happened the week before to other travelers, also folks at all the shops warned us to be very careful because theft is so common and tourists are targeted.

2025-11-02 via Tripadvisor
B
Bogdan couple cy
10
It was nice!
Pros:

It was nice! Beautiful place, friendly assistants, help with our business).
Pleasant pool).
We have wonderful dinner in Michelin restaurant. It was delicious experience!

2025-11-01 via Nuitee
M
Mustafa couple tr
10
2025-10-29 via Nuitee