KOKO HOTEL Ginza-1chome

Hotels
8.4 (7416 reviews)
Chuo-ku Ginza1-9-5 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Facilities for disabled guests
Shared lounge/TV area
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Dusty environment

Categories

Cleanliness
7.9
Some rooms noted as dusty, requiring attention.
Service
9.4
Staff received high praise for friendliness and helpfulness.
Location
9.4
Excellent central location, highly appreciated by guests.
Room Quality
7.4
Rooms noted as small and not always comfortable.
Amenities
8.4
Good amenities such as free drinks and bath supplies.
Value for Money
8.4
Good price for the location, though some amenities could improve.
Food and Beverage
7.4
Breakfast not included, and limited food options mentioned.
Overall Experience
8.9
Generally positive experiences with notable exceptions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:04

Property Description

Central Location in Tokyo

Located in the heart of Tokyo's Chuo Ward district, KOKO HOTEL Ginza-1chome offers convenience and accessibility to popular attractions like Antique Mall Ginza and Pola Museum Annex.

Comfortable and Well-Equipped Rooms

Guests can enjoy air-conditioned rooms with modern amenities including a flat-screen TV, safety deposit box, and a private bathroom with a bidet. The hotel ensures a comfortable stay with thoughtful touches like bed linen and towels provided in each room.

Convenient Facilities and Services

This 3-star hotel goes the extra mile with a shared lounge, a 24-hour front desk, and complimentary WiFi, catering to the needs of every traveler. Explore Tokyo with ease knowing you have a cozy retreat at KOKO HOTEL Ginza-1chome waiting for you.

Experience Tokyo in comfort and style at KOKO HOTEL Ginza-1chome. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 7416 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 7.4
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8.9
M
Margie • couple • us
9
Good location for a visit in Ginza.
Pros:

This wasn’t a good location to visit Giza in close to train terminals.

Cons:

The restaurant appeared to close early and we had to go out to eat at other local restaurants. They also had a special event one evening, resulting in the restaurant unavailable to guests.

2026-05-09 • via Nuitee
D
DAVIDE • extended_group • it
9
Pros:

la posizione è ottima ed è molto facile spostarsi perchè il metro e il treno è molto vicino

Cons:

Colazione inesistente

2026-05-09 • via Nuitee
B
Berger • solo_traveller • at
9
2026-05-09 • via Nuitee
A
AlejoBra • couple • co
9
Pros:

Muy buenos amenities, el mejor café de hotel que probamos en nuestro viaje. Bien ubicado, personal del hotel amable, la habitación un poco más grande de lo habitual en Japón.

Cons:

Todo en orden, el hotel no tuvo algo que no nos gustara durante la estadia.

2026-05-09 • via Nuitee
中島 • solo_traveller • jp
5
立派も良く清潔感もありコスパは凄く良いと思う。
Pros:

立地が良かった。コンビニもすぐ目の前にあり便利。

Cons:

スタッフの対応が遅い。チェックインにとても時間がかかる。

2026-05-09 • via Nuitee
P
Phillip • solo_traveller • de
10
2026-05-08 • via Nuitee
C
Conall • couple • au
6
Pros:

Location was good and staff were friendly.

Cons:

The bathroom smelled really bad. Looking at previous reviews it’s coming from either the AC or the shower curtains. Disappointed that nothing has been done to fix the issue from previous reviews as the smell was barely tolerable by our final night.

2026-05-08 • via Nuitee
Y
Yassen • solo_traveller • ca
10
2026-05-08 • via Nuitee
Y
Yan • couple • ca
6
Nice location but I think they need to improve their cleaning.
Pros:

Love how convenient the location is. It’s close to the metro and very close to all the places in ginza

Cons:

The staffs here weren’t that friendly, the towels also has yellow stained on it. Room was extremely slow. However they provide unlimited free amenities during the stay.

2026-05-08 • via Nuitee
G
Giulia • couple • it
2
2026-05-08 • via Nuitee
L
ludovica • family_with_children • be
8
Pros:

Extremely convenient location if you have little time in Tokyo!

2026-05-08 • via Nuitee
G
Gabriel • couple • ar
9
2026-05-08 • via Nuitee
T
Thalles • couple • ie
8
2026-05-07 • via Nuitee
M
MARIA • couple • us
7
2026-05-07 • via Nuitee
T
Takae • solo_traveller • jp
6
2026-05-07 • via Nuitee
H
Hamamoto • solo_traveller • us
10
2026-05-07 • via Nuitee
B
Bie-Chuan • couple • tw
9
地點非常好，但要拖2個大行李箱前往要注意無障礙路線偏遠
Pros:

12樓的尊貴樓層的lounge非常棒，雖然這間店不提供早餐，但是lounge裡面有早上7點到早上11點有鬆餅機可以使用，也有膠囊咖啡機，相當於簡易早餐。另外尊貴樓層的洗臉的備品是雪肌精。地板不是毛毯那種，不會感覺髒髒的。樓下斜對面就是7-11，再旁邊有間大國藥莊，再看過去還有星巴克。往銀座方向左轉有家natural lawson跟全家。離銀座的步行者天堂也就5~6分鐘的距離。地點真的非常棒。

Cons:

就是一間商務旅館，所以空間不會太大，但可以同時開啟兩個上掀式28吋行李箱。行人道跟車道的分隔是10~15公分高的水泥車擋，入住當天跟離開當天都有看到行人在過馬路時跌倒，請務必小心行走。

2026-05-07 • via Nuitee
M
Marco • solo_traveller • ch
8
Angenehmer Aufenthalt
Pros:

Das Hotel war sauber und gepflegt. Man konnte problemlos das Gepäck abgeben bis zum Check-In. Das Zimmer war wie gewohnt für Tokyo eher klein, aber ausreichend gross um komfortabel zu sein.

2026-05-07 • via Nuitee
G
Guillem • couple • es
8
Correcte si es vol estar mitjanament a prop de Tokyo Station
Pros:

Teníem habitació a la planta Premium. Habitacions estil japonès modern. Petites però funcionals. Estava net. Si es va a peu fins a Tokyo Station pot resultar una mica lluny si es va amb maletes grans. No és barat donada la ubicació. Per fer-hi més nits troaria una altra zona.

Cons:

Hotel modern impersonal.

2026-05-07 • via Nuitee
P
Pedro • couple • br
9
Ótima opção de custo benefício
Pros:

Localização

Cons:

Nada

2026-05-07 • via Nuitee