Hotel Tuul

Hotels
8.8 (241 reviews)
Calle 22 núm 302 por 31 y 33 , Izamal , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice amenities
Cons:
Cleanliness issues
Inadequate service at times

Categories

Cleanliness
8.34
Several reviews mention stains on linens and cleanliness issues, affecting the overall impression.
Service
9.11
Although there were some complaints about staff interaction, there were also mentions of staff being friendly and accommodating.
Location
9.35
Multiple reviews highlight the hotel's good location, being within walking distance to the center.
Room Quality
8.3
Rooms received mixed feedback regarding noise and basic amenities, impacting overall perception.
Amenities
8.83
Amenities like the pool and overall facilities were generally appreciated, though some replacements are needed.
Value for Money
8.79
Price was considered fair for the services and location provided.
Food and Beverage
8.34
Comments suggest room for improvement in breakfast service times and additional food options.
Overall Experience
9.31
Most reviews end on a positive note, indicating satisfaction with overall experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:53

Property Description

Welcome to Hotel Tuul!

Garden Oasis: Nestled in Izamal, our 3-star hotel boasts a charming garden, perfect for a peaceful retreat amidst nature.

Exceptional Service: Our bilingual staff is available 24/7 at the front desk to assist you in English and Spanish, ensuring a smooth and enjoyable stay.

Convenient Amenities: Enjoy complimentary WiFi and private parking during your visit, adding ease and comfort to your travels.

Book your stay at Hotel Tuul now and experience a delightful blend of relaxation and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for MXN 180 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 241 reviews
Cleanliness: 8.34
Service: 9.11
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.34
Overall Experience: 9.31
A
Anthony • extended_group • fr
8
Nuit à izamal
Pros:

Joli hôtel avec parking
Petit déjeuner excellent et copieux
Personnel agréable

Cons:

Il manquait quelques petites choses (serviette, tapis de douche, serviette à main) à moins que cela soit normal.

2026-03-21 • via Nuitee
X
Xi • couple • cn
10
Excellent.
Pros:

Nice environment and nice staff.

Cons:

Nada.

2026-03-21 • via Nuitee
C
Cauich Verde • extended_group • mx
9
2026-03-20 • via Nuitee
M
maricarmen • couple • mx
9
Pros:

Instalaciones realmente bonitas, su piscina es muy bonita y su terraza es ideal para ver el atardecer

2026-03-20 • via Nuitee
S
Serge • couple • fr
8
Pros:

Très bon rapport qualité prix

Cons:

Pas de restaurant dans l’hôtel ; seulement le petit déjeuner.
Difficile de trouver quelqu’un qui parle anglais à l’accueil.

2026-03-19 • via Nuitee
S
Sylvie • solo_traveller • fr
10
Pros:

Le jardin avec végétation et chant des oiseaux , la piscine, les chambres très agréables avec une sdb moderne, le petit déjeuner

Cons:

Manquait un coffre fort ds la chambre.
L'éclairage était limité sans lampe de chevet

2026-03-18 • via Nuitee
H
Hilbert • couple • nl
8
Paar dagen in Izamal
Pros:

Goed hotel, leuk zwembad en voldoende mogelijkheden om buiten te relaxen. Vriendelijk personeel.

Cons:

Ontbijt matig. Oude en lauwe koffie. Kwam misschien omdat er in het begin maar een paar gasten waren. In het weekend werd het druk.

2026-03-16 • via Nuitee
A
Andrea • couple • de
8
Pros:

Schöne Hazienda, toller Pool, großes Zimmer/Bad

Cons:

Hatten Superiorzimmer im EG gebucht, aber einfaches # o. Fenster Zimmer (deutlich günstiger) zugeteilt bekommen. Auf Nachfrage sagte der Manager, dass alle Zimmer gleich viel kosten würden. Das ist unverschämt! Wir hben dann großes Zimmer in 1. OG bekommen + Frühstück aufs Haus. Frühstück und raum sind sehr einfach. Lieber was Nettes in der Gegend suchen.
Der Kühlschrank steht direkt neben dem Bett, das könnte man ändern, da genügend Platz

2026-03-15 • via Nuitee
E
Elías • extended_group • mx
7
Pros:

La alberca

Cons:

Nos quedamos sin agua y ja televisión no funcionaba

2026-03-13 • via Nuitee
J
Jean Pierre • couple • fr
8
Pros:

La piscine est superbe et l'hôtel très bien pour cette petite ville

Cons:

Manque de lampe de chevet

2026-03-12 • via Nuitee
D
Diana • couple • mx
10
Pros:

Todo! La cama, el servicio, la alberca. Todo excelente!

Cons:

No poderme quedar más días!

2026-03-09 • via Nuitee
M
Miranda • extended_group • ca
8
Pros:

Beds and pillows very comfortable. Very clean. Staff friendly but no English. Great pool!

2026-03-07 • via Nuitee
P
Paula • couple • mx
3
NORMAL
Pros:

Me encanto la arquitectura del lugar, la ubicacion esta increible, el color del hotel igual, me gusto como se ve.

Cons:

No me gusto la psicina estaba sucia y por eso no nos metimos, en el baño el LAVABO el agua OLIA HORRIBLE, no reportamos ya que solo fuimos una noche, no nos gusto que las teles no son actualizadas el hotel esta viejo pero muy lindo, el personal cero amable y no nos gusto para volver, realmente no es el precio si costara mas y mejoraran lo que les comento se paga sin tema.

2026-03-02 • via Nuitee
M
Mélanie • couple • fr
10
Parfait
Pros:

L’hôtel est très beau et très bien situé.
Le personnel est accueillant.
La chambre est jolie et la douche une des meilleures du Mexique

2026-03-01 • via Nuitee
Y
Ylecara • couple • mx
9
2026-03-01 • via Nuitee
L
Laura • family_with_children • fr
8
Très bon séjour pour y passer quelquznki
Pros:

Un logement spacieux et correct. L’accès à la piscine est vraiment sympas.
Logement charmant et à proximité du centre ville

2026-02-27 • via Nuitee
J
Juan • couple • es
9
Un buen hotel para estar y conocer Izamal.
Pros:

La tranquilidad del lugar. Habitación grande y cómoda con acceso directo a la piscina y jardines.

Cons:

Todo estuvo bien.

2026-02-26 • via Nuitee
P
pierre • family_with_children • be
9
2026-02-24 • via Nuitee
A
Antonio • couple • mx
7
2026-02-23 • via Nuitee
O
Olivier • family_with_children • fr
8
2026-02-22 • via Nuitee