Hanoi Chic Boutique Hotel

Hotels
9.4 (2248 reviews)
51 - 53 Bat Su street, Hoan Kiem , Hanoi , vn

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
8.7
Some reviews mentioned cleanliness issues with shared areas and a bad smell.
Service
10
Numerous reviews praised the helpfulness and friendliness of the staff.
Location
9.7
Many reviews highlighted the great location for visiting various attractions.
Room Quality
8.7
Specific mentions of basic room quality and issues like noise.
Amenities
9.2
Standard quality for this hotel tier; some positive notes about the breakfast.
Value for Money
9.7
Good value for what was expected based on the overall experience.
Food and Beverage
9.2
Positive comments about breakfast and dining options.
Overall Experience
10
Overall experience was reported as very satisfying and pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:36

Property Description

Luxurious Accommodations:
Experience comfort and style in our rooms equipped with flat-screen TVs, cozy seating areas, and modern amenities like kettles and free toiletries.

Convenient Location:
Located in the vibrant Hoan Kiem district, our hotel is just steps away from Dong Xuan Market and St. Joseph Cathedral, making it the perfect base for exploring Hanoi's cultural attractions.

Exceptional Services:
Indulge in our on-site snack bar, available for a quick bite, and take advantage of services like bike rentals for exploring the city at your own pace. Our 24-hour front desk is always ready to assist you during your stay.

Book now to experience the perfect blend of luxury and convenience at Hanoi Chic Boutique Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 11 years old stay for VND 300,000 per person per night when using an available extra bed.
    People 12 years old and over stay for VND 400,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 2248 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 8.7
Amenities: 9.2
Value for Money: 9.7
Food and Beverage: 9.2
Overall Experience: 10
M
Marie-José couple fr
9
Pros:

Un personnel attentionné, très sympa et de bons conseils. Un petit déjeuner varié

2026-06-06 via Nuitee
M
Magdalena couple de
9
2026-06-06 via Nuitee
D
Daniel solo_traveller ae
10
Pros:

Fantastic staff that were so kind and helpful. Great location.

2026-06-06 via Nuitee
R
Robert solo_traveller au
8
Pros:

good location and staff

2026-06-05 via Nuitee
K
Karen couple my
10
Thank you Anna, Lily, Tom, Son and team for the wonderful hospitality…
Pros:

Good place to stay at Old Quarter. Walking distance to all places, plenty of good pho, bahn mi and coffee around.

2026-06-02 via Nuitee
O
Ofir Alu couple il
9
Pros:

We had great time good locition good room good servise very enjoed

2026-06-01 via Nuitee
M
Mohd Muwafaq couple ae
4
It’s 3 star hotel
Pros:

It’s not 4 star and it was not clean and ac is not working

Cons:

It’s not 4 star and I am sure your rating is not correct

2026-05-30 via Nuitee
J
jun dai solo_traveller cn
10
Pros:

big room.and nice service

2026-05-29 via Nuitee
A
Alicia solo_traveller au
10
Pros:

Great value for money, staff were lovely

2026-05-28 via Nuitee
D
Diane solo_traveller au
10
Perfect location, perfect staff
Pros:

Stayed here for 2 nights before heading back to Melbourne. I have stayed here before and am always treated like someone special. It’s not a 5 star hotel but the staff are exceptional. Better than other hotels I stayed at. So personable. Will always stay here.

Cons:

Nothing

2026-05-27 via Nuitee
M
marie helene solo_traveller fr
10
Excellent séjour en couple
Pros:

Hôtel très bien situé, proche de tout .
Le personnel est très accueillant et disponible pour nous venir en aide .
Nous avons pu laisser notre grande valise à chaque une de nos excursions et revenions avec grand plaisir, un peu comme à la maison.
Très bonne literie et petit déjeuner complet.

Cons:

Rien .

2026-05-26 via Nuitee
J
Julia solo_traveller us
9
Pros:

Staff was very friendly and helpful (checking in, sightseeing recommendations, etc.). AC worked well (after a minute to kick in) and was very needed! Room was quite spacious and clean. Water/tea, toiletries, sandals supplied. Breakfast was also great. Location was perfect: right in the hustle and bustle of Old Quarter, but I didn't feel affected by noise. About 10min walk from Hoan Kiem Lake.

Cons:

A little wear and tear in the building; the bathroom felt a little run down. Still clean, just bare bones!

Also, not a real issue with the hotel itself, but don't feel the need to book their airport shuttle! It was difficult to coordinate timing given long custom lines at Noi Bai, and you can easily book a similarly priced ride on your own with the Grab App.

2026-05-21 via Nuitee
S
SERBELLANA solo_traveller ph
10
2026-05-21 via Nuitee
E
Emma couple fr
10
Pros:

Good service

2026-05-17 via Nuitee
J
JASPREET couple fr
8
Excellent location and great value. Great service.
Pros:

Great service, room and location, right in the center of the old quarter in the hustle and bustle of daily life. Great breakfast too.

Cons:

There is a lot of sound during rush hour but that comes with prime location, so not the property’s fault except maybe better insulation of the windows.

2026-05-17 via Nuitee
J
Joanna solo_traveller ph
10
Pros:

Hospitality of staff, great value for money, location

2026-05-17 via Nuitee
M
Mario family_with_children ca
9
Tout était parfait
Pros:

personnel super sympatrique et toujours prêt a aider

Cons:

L'endroit pour déjeuner est trop petit mais ce n'était pas un problème

2026-05-15 via Nuitee
D
Diane solo_traveller au
10
5 star service
Pros:

It might not be a 5 star hotel but staff are definitely 6 star. Nothing is an issue and they will help with anything, I have stayed there 3 times now and love it

Cons:

Bathroom, but that’s a minor issue.

2026-05-13 via Nuitee
Татьяна family_with_children ru
10
Отель понравился, чуткий персонал, вежливый и приятный
Pros:

Очень понравился сервис, все доброжелательные, приветливые. В номере каждый день меняют полотенца, приносят водичку и все необходимое. Постельное белье меняют через день. Завтраки простые, но каждый найдет что поесть, всё свежее. Готовят отдельно горячее на выбор, вкусно.
Расположение удачное, вокруг много кафе, выбор огромный, 8 минут пешком до озера, где можно погулять.

2026-05-13 via Nuitee
M
MARC couple fr
10
2026-05-12 via Nuitee