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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Kid meals
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Shared kitchen
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Tullyglass House Hotel offers elegantly decorated rooms with modern amenities, ensuring a comfortable stay for all guests. Each room features an en-suite bathroom, a flat-screen TV, and a spacious working area.
Fine Dining Experience
Indulge in culinary delights at the hotel's two restaurants, serving a variety of dishes to satisfy every palate. After a delicious meal, unwind at the bar with a refreshing drink in hand.
Convenient Location
Located near popular attractions and golf courses, Tullyglass House Hotel provides easy access to explore the beauty of Ballymena and its surroundings. With free WiFi and private parking available, guests can enjoy a hassle-free stay at this charming hotel.
Book your stay at Tullyglass House Hotel now and experience luxury and convenience at its best.
The total price of the reservation may be charged anytime after booking. A full refund is given if the booking is canceled at least 48 hours before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Very friendly staff and great food
Nothing
The Reception and Bar staff were all excellent and very attentive and friendly. The Executive King Rroom was spacious and bed was very comfortable.
The bar closes too early. Drinks were rather expensive.
Hard to fault this very slick operation. Attended for a wedding and stayed overnight. Room was gorgeous and quiet. Bed was so comfortable. Food delicious. Service excellent.
This was like an old peoples care home. Not impressed, the food was very poor
Comfortable bed was about the only positive thing I can say about this hotel.
Reception staff quite abrupt answering phone calls while we were trying to check in.. Room outdated and shower didn’t have any pressure (R107) Cold tap supplied look warm water which was nice brushing ur teeth in.. Carpets from reception up to room all stained.. Breakfast wasn’t any better, food was terrible, self serve tea / coffee out of a machine very budget hotel like.. When paying £220 a night I would expect premium facilities, service and quality throughout.. All in all quite disappointed and I’m not a person who complains easily… If nothing else can your handy man put a bit of felt on the door at the top of the stairs from reception to the first floor rooms.. The door constantly banging all evening was so annoying.. 😡
The beds and room were comfortable and clean. The breakfast was lovely with lots of options
Staff service was slow, they returned to you multiple times to recheck the order. My husband went out for a cigarette at 23.50 the door locked behind him which was of no concern at that hour he understood why. There was a number to ring to re enter he rang it numerous times and no one answered it. He eventually managed to get the attention of the night porter through the window after some time. When he said I rang the number on the door the porter replied. Sorry I dont carry the phone. It wasn't an unreasonable time around midnight for people to be still returning to their rooms having been out.
Beautiful hotel. Bar is lovely to sit and have drinks on. We attended a function and staff very helpful.
Rooms were a good size and very comfortable.
Breakfast was very good.
Did feedback on leaving - they had work going on and they let the workmen start at 8am, which I thought was unreasonable when you have guests staying - either that or warn people in advance.
Also, after the function we were unable to get either snacks from the bar or room service so maybe bring your own if you like a snack before bed.
The most friendly staff, beautiful hotel and delicious food
Value for the double room wasn’t good it was very very small
Visited the hotel on Sunday evening for some food, everything was great until I asked for a container to bring the food which my granddaughter hadn't touched , was told by a male member of staff that food was not allowed to be taken out of the hotel, I told him I never heard of this in all the hotels I have eaten in, and was told that's the hotels policy. I went to the other restaurant where the carvery was being served and asked a member of staff their if this was the hotels policy. She said it was but would sort something out for me so I returned to the other restaurant where we got our food A fee minutes later the same male waiter/ bartender approached our table and asked for the plate of food as he said the other lady had told him to sort it out, he shortly returned with my granddaughters meal in a plastic container. I then went up to pay the bill and again delta with this same male waiter/ bartender who printed out the bill put it inside a wallet then said he needed to check something
set the bill down near the till in the wallet and left me standing waiting to pay for the meal, after approximately 5 minutes with the other 2 male waiters/ bartender one of them got a call on the radio to hand me the bill which was not changed, I honestly believe he did this because I got bringing my granddaughters meal out.
I sent an email giving the hotel a chance to reply and 3 days later nothing. Sorry Tullyglass hotel if that's how you treat your customers especially ones visiting the area shame on you. In future the Galgorm Hotel will be getting our customer where people are treated with respect and will offer to box up any food you want to bring home
We stayed at the hotel as wedding guests. The wedding venue, food and staff were exceptional. The accommodation was terrible.
We paid £205 for a residence superior room. The room we got was not a residence superior room. The windows in the room had obscured glass, they looked out onto a flat roof with other rooms looking in. The electrics in the room were not safe, the wall socket was a round pin socket and there was a 4 plug extension lead on the dressing table. The bathroom floor had a drain which we considered to be a tripping hazard. There was some sort of brown liquid seeping up through the bathroom tiles. In the corridor leading up to the room the floor was on 2 levels with a single line of yellow tape along the step to highlight the change in floor level. We heard several thuds during the night with guests tripping/falling down the step.
Our room temperature was good. The food at the main meal was good.
Very uncomfortable mattress. The tea and coffee wasn't very nice at all. Couldn't get a jug at the bar for water. The food when we arrived was poor - sandwiches were not fresh. View from the bedroom window was non existent it was akin to sleeping in the bathroom. From the noise of the boilers we probably know why.
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