Guest Urban Hotel Design Pinheiros

Hotels
8.1 (305 reviews)
Rua Lisboa, 493, Cerqueira César , Sao Paulo , br

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Safety deposit box
Fax/photocopying
Shared lounge/TV area
Concierge service
Grocery deliveries
Shared kitchen
Adult only
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Courteous atmosphere
Cons:
Cleanliness issues
Small room sizes
Limited breakfast options

Categories

Cleanliness
5.81
Multiple reviews indicate issues with cleanliness, including a dirty air conditioning unit and poor quality towels.
Service
9.28
Most reviews described service as attentive, though there was one negative mention about a specific staff member.
Location
9.82
Several reviews praised the hotel's excellent location, close to restaurants and metro stations.
Room Quality
6.77
Reports of small rooms and issues with light infiltration affected the overall room quality rating.
Amenities
7.8
Amenities were mentioned as sometimes lacking, with reports of unrefreshed supplies.
Value for Money
8.76
Generally perceived as a good value relative to the location, despite some room quality issues.
Food and Beverage
7.81
The breakfast was noted as having limited options, affecting the food and beverage experience.
Overall Experience
8.78
Mixed experiences reflected in reviews, but many appreciated the location and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:40

Property Description

Luxurious Accommodation
Guest Urban - Hotel, Arte e Eventos in Sao Paulo offers free WiFi, a sun terrace, and an on-site bar. The rooms feature flat-screen TVs and private bathrooms for your comfort.

Convenient Location
Situated near popular attractions like Jardins district, Paulo Machado de Carvalho Stadium, Italy Consulate, and Center 3 Shopping Mall, this hotel is perfect for exploring the city.

Exceptional Services
With a 24-hour front desk, online check-in options, and 24-hour concierge and security services, Guest Urban ensures a seamless and secure stay for all guests.

Book your stay at Guest Urban - Hotel, Arte e Eventos for a memorable experience in Sao Paulo!

Important information:

Please note that breakfast is served from 7:30 to 9:30.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 305 reviews
Cleanliness: 5.81
Service: 9.28
Location: 9.82
Room Quality: 6.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 8.78
T
Tatiana • solo_traveller • br
10
Pros:

Silêncio e segurança.

2026-05-14 • via Nuitee
J
José • solo_traveller • es
8
2026-05-14 • via Nuitee
L
Luiz Felipe • couple • br
8
Conforto mas com base urbana agitada
Pros:

Espaço e infra

Cons:

De não ter estacionamento

2026-05-11 • via Nuitee
H
Hunter • couple • us
7
It’d be worth the say if it was 30% less in price
Pros:

Location was good

Cons:

Price. It was priced as a “hotel” but in my opinion should have priced as a hostel. Great staff, but for $10USD more I could have gotten a “real” hotel. I knew when uber driver said “that’s a house not a hotel”

2026-05-08 • via Nuitee
F
Flavia • couple • br
10
2026-05-07 • via Nuitee
L
Leticia • solo_traveller • br
10
Pros:

Tudo muito limpo e organizado

2026-05-05 • via Nuitee
L
LUCIANA • solo_traveller • br
7
Pros:

Localização muito boa

Cons:

Muito barulho. A cada passo que alguém dava, a cada porta que alguém abria parecia que estava dentro do quarto...

2026-05-05 • via Nuitee
G
Gabriele • solo_traveller • br
9
Ótima localização, bom café da manhã e quarto confortável!
Pros:

O café é bem justo, com várias opções, o staff é bem simpático e o hostel tem um ambiente agradável. O quarto também entrega bem oq é proposto.

Cons:

Os travesseiros eram um pouco fofos demais, mas no geral funcionou bem!

2026-05-04 • via Nuitee
J
Jose Simoes • couple • br
6
2026-05-02 • via Nuitee
M
Michel • solo_traveller • br
1
Cons:

Um hostel com preços de hotel. Funcionarios pouco disponíveis. Quarto pequeno sem charme e sujo

2026-05-01 • via Nuitee
G
Giovanne • solo_traveller • br
10
2026-05-01 • via Nuitee
M
Mona Lisa • solo_traveller • br
10
2026-04-29 • via Nuitee
B
Bruna • extended_group • br
10
2026-04-28 • via Nuitee
R
Raphael • solo_traveller • br
10
2026-04-27 • via Nuitee
C
Clea Alessandra • extended_group • br
4
Não gostei do tipo de hospedagem e não alugo mais !
Pros:

Localização

Cons:

Chuveiro ruim, local com atendimento eletrônico a princípio fiquei assustada , achei falta de clareza na hora da reserva .

2026-04-26 • via Nuitee
J
Jurgita • couple • lt
8
Pros:

Perfect breakfast (lot of choices, fresh and tasty), helpful staff. Room very small, basic, but clean.

Cons:

Very small room

2026-04-23 • via Nuitee
V
Vanessa • couple • br
8
2026-04-22 • via Nuitee
B
Bo • couple • nl
7
Kleine kamer
Pros:

Groene binnentuin en mooie plek om te ontbijten. Schoon en prima locatie in São Paulo.

Cons:

Kamer is te klein om je koffer te openen en zeer vochtig (open douche met slechte afzuiging). Receptie om een ander hoofdkussen gevraagd, maar werd niet op ingegaan. Kamer zeer gehorig, met oordoppen moeten slapen vanwege de luidruchtige airco binnen - en de airco’s op de buitenmuur. Al met al niet goed geslapen dus.

2026-04-22 • via Nuitee
C
Cristian • solo_traveller • ar
8
Pros:

Debo destacar la atención del personal, muy amables y respetuosos.
Las instalaciones están bien y siempre limpias
Buena ubicación.

2026-04-21 • via Nuitee
T
Tom • solo_traveller • be
10
Pros:

I loved the style of this very charming hotel.. the staff was super friendly. Certainly the lady if the breakfast who still served us although we were a little too late

Cons:

Nothing.

2026-04-21 • via Nuitee