Crowne Plaza Gerrards Cross by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.1 (3745 reviews)
Oxford Road, Gerrards Cross , Beaconsfield , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Nice leisure facilities
Helpful staff
Comfortable rooms
Cons:
Poor cleanliness
Cold rooms
Limited food options
Crowded pool area

Categories

Cleanliness
6.93
Negative reviews mention unclean rooms and poor service on cleanliness.
Service
8.9
Specific mention of helpful staff, though some dissatisfaction noted.
Location
8.94
Good location mentioned positively in several reviews.
Room Quality
7.89
Mixed feelings, some rooms were cold and not properly serviced.
Amenities
8.42
Leisure facilities and gym were appreciated, though pool was crowded.
Value for Money
7.88
Guests felt the food was not good relative to price paid.
Food and Beverage
6.93
Unpleasant dining experiences noted, with repetitive menu options.
Overall Experience
8.9
Overall satisfaction noted despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:56

Property Description

Luxurious Accommodations and Amenities

Indulge in the comfort of well-appointed rooms with luxurious bed linen, a TV, minibar, and en-suite bathroom. Unwind in the fitness center and onsite spa with a 15-meter indoor pool, sauna, and a variety of spa treatments available.

Culinary Delights and Dining Options

Savor a wide selection of dishes at the on-site restaurant and lounge, influenced by the local area and freshly prepared. Start your day with a delicious breakfast offering cooked options, Continental choices, and fresh fruit.

Convenient Location and Event Spaces

Located in the heart of Buckinghamshire, near major motorways, and with easy access to Heathrow Airport and Central London, Crowne Plaza Gerrards Cross is the ideal choice for both leisure and business travelers. With 7 meeting rooms accommodating up to 300 people, it's perfect for events and conferences.

Book now for a luxurious stay at Crowne Plaza Gerrards Cross and experience the perfect blend of comfort and convenience.

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment.
Dinner, Bed & Breakfast package, please note: Dinner is included for adults only. We do offer a complimentary dinner for children under 5 years old when booked a DBB package. Children aged 5 and above will be charged accordingly and may dine from our specially curated Children’s Menu or from the Bellhouse Brasserie dinner menu.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8.1
Based on 3745 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 8.9
S
Samuel couple gb
10
2026-06-27 via Nuitee
A
Amina couple fr
9
2026-06-27 via Nuitee
M
Margaret solo_traveller gb
10
A great couple of days
Pros:

Location good. Staff excellent

Cons:

Nothing really

2026-06-26 via Nuitee
L
Lisa couple gb
3
Average, but disappointing spa
Pros:

Convenience

Cons:

The spa was smelly

2026-06-25 via Nuitee
D
danw1988 Business Mynydd Isa, Mold, Flintshire, North Wales, Wales
10
Faultless stay
Pros:

Visited with work for our annual conference, had a room for 2 nights, every single member of staff encountered were so friendly and polite, the hotel was immaculate, and my room was supplied with fresh towels daily and tea and coffee, I had forgotten to pack a plug for my charger and was kindly lent one from reception. The food offered throughout our stay was perfect, breakfast was a buffet style, with hot food, pastries, cereals and fresh fruit and a selection of juices, teas and coffees. The hotel is perfectly located not far from the M40. Would definitely recommend this hotel and would stay again when in the area

2026-06-24 via Tripadvisor
L
Laura couple gb
10
A great stay in lovely surroundings
Pros:

The spa facilities, restaurant & bar. Comfortable spacious room.

Cons:

I found the price of our room a little high for 1 night. Still haven’t received our £50 holding deposit back.

2026-06-23 via Nuitee
G
Gurinder solo_traveller gb
10
Pros:

We liked the clean and green environment. The room was spacious. The location was great

Cons:

All was good

2026-06-23 via Nuitee
C
Casey family_with_children gb
9
2026-06-23 via Nuitee
S
Serena solo_traveller ie
7
Pros:

Love the communal areas

Cons:

The room was very small and a little dated

2026-06-23 via Nuitee
A
Adesewa couple gb
7
2026-06-22 via Nuitee
D
David couple gb
9
Enjoyed it
Pros:

Breakfast pretty good.
Room good Bed good

Cons:

Maybe a TV in the Bar area for the Football ?!

2026-06-22 via Nuitee
A
Antonio couple gb
5
2026-06-22 via Nuitee
Z
Zakariya family_with_children gb
10
Perfect
Pros:

My wife, two young children, and I stayed at the Crowne Plaza because we wanted a relaxing break away from work, and Ibrahim at reception played a big part in making our stay so enjoyable.

From the moment we arrived, Ibrahim was incredibly friendly, welcoming, and helpful. Check-in was smooth and effortless, and he immediately made us feel comfortable and looked after.

Later, when we were heading to the swimming pool, Ibrahim happened to be passing by and kindly helped us get signed in and organised us with towels. It was a small gesture, but it really showed how attentive and customer-focused he is.

As someone who owns three optician practices and manages a large team of staff, I know how valuable great customer service is. Ibrahim is exactly the kind of employee every business would want. In fact, if he ever wanted a job, I’d hire him in a heartbeat.

He clearly enjoys what he does, and his positive attitude makes guests feel welcome, relaxed, and valued. Ibrahim is a real credit to the Crowne Plaza team, and I hope his excellent service is recognised.

2026-06-21 via Nuitee
D
DJ KPrymeTheJaeger solo_traveller us
10
2026-06-21 via Nuitee
R
Robertina solo_traveller gb
9
Pros:

Beautiful hotel. Comfortable bed. Friendly staff

Cons:

Shower was ok but not incredible

2026-06-21 via Nuitee
L
Luminita family_with_children gb
10
2026-06-21 via Nuitee
Z
Zabiet couple gb
10
Pros:

Me and my wife were very surprised to be greeted by such lovley staff especially the afgan sister who checked us out was so amazing

2026-06-18 via Nuitee
M
Marcus couple gb
8
2026-06-18 via Nuitee
L
Lucy extended_group gb
9
My friends and I all had a great stay for our birthdays and enjoyed the food and live ba
Pros:

Lovely food, lovely room, lovely staff

Cons:

Everything was spot on, only thing I would say is the pool area could have been bigger, with space to have some sun loungers for people to chill on in between going in and out the pool/Jacuzzi etc.

2026-06-18 via Nuitee
C
Chloe extended_group gb
5
Wouldn't stay at this hotel again.
Pros:

The location and hotel facilities were brilliant, enjoyed the spa access. Overall the interior of the reception area looks lovely and the restaurant bar is designed good.

Cons:

We were disappointed by the rooms.. we had 3 rooms booked. 1 room had everything stocked like towels, dressing gown etc. Another room had no towels whatsoever but had a dressing gown and another room didn't have any dressing gowns or loo rolls. It felt as though the rooms may not have been cleaned properly and rushed to prepare for the next person. We had an evening meal and ordered our drinks which took over 30 minutes to arrive at our table.

2026-06-17 via Nuitee