Crowne Plaza Gerrards Cross by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.1 (3486 reviews)
Oxford Road, Gerrards Cross , Beaconsfield , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Nice leisure facilities
Helpful staff
Comfortable rooms
Cons:
Poor cleanliness
Cold rooms
Limited food options
Crowded pool area

Categories

Cleanliness
6.93
Negative reviews mention unclean rooms and poor service on cleanliness.
Service
8.9
Specific mention of helpful staff, though some dissatisfaction noted.
Location
8.94
Good location mentioned positively in several reviews.
Room Quality
7.89
Mixed feelings, some rooms were cold and not properly serviced.
Amenities
8.42
Leisure facilities and gym were appreciated, though pool was crowded.
Value for Money
7.88
Guests felt the food was not good relative to price paid.
Food and Beverage
6.93
Unpleasant dining experiences noted, with repetitive menu options.
Overall Experience
8.9
Overall satisfaction noted despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:56

Property Description

Luxurious Accommodations and Amenities

Indulge in the comfort of well-appointed rooms with luxurious bed linen, a TV, minibar, and en-suite bathroom. Unwind in the fitness center and onsite spa with a 15-meter indoor pool, sauna, and a variety of spa treatments available.

Culinary Delights and Dining Options

Savor a wide selection of dishes at the on-site restaurant and lounge, influenced by the local area and freshly prepared. Start your day with a delicious breakfast offering cooked options, Continental choices, and fresh fruit.

Convenient Location and Event Spaces

Located in the heart of Buckinghamshire, near major motorways, and with easy access to Heathrow Airport and Central London, Crowne Plaza Gerrards Cross is the ideal choice for both leisure and business travelers. With 7 meeting rooms accommodating up to 300 people, it's perfect for events and conferences.

Book now for a luxurious stay at Crowne Plaza Gerrards Cross and experience the perfect blend of comfort and convenience.

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8.1
Based on 3486 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 8.9
T
Thomas family_with_children gb
8
2026-02-14 via Nuitee
L
ljlondon2 family_with_children gb
8
Crowne plaza
Pros:

The beds are comfortable and the spa

Cons:

Size of rooms are small

2026-02-13 via Nuitee
E
Ella solo_traveller gb
10
2026-02-13 via Nuitee
K
katie solo_traveller gb
9
2026-02-12 via Nuitee
H
Hani couple kw
9
2026-02-12 via Nuitee
L
Lauren family_with_children gb
6
Pros:

The hotel looks great, the breakfast was perfect and catered to both my vegan diet and my 5 year olds (very picky) vegetarian diet

Cons:

We ordered room service, which was great, but we tried to call back to order dessert and got messed around for over an hour. Our calls were cut out, we were told we would be called back and that didnt happen, and reception hung up on me a couple of times when I tried to be put through.
We also werent informed that the (identical) cards were for different purposes, so we got locked out as I took the wrong card with me, and when I tried to call reception to say we were locked out, nobody answered.
I was also quite surprised by the lack of facilities in the room- no hairdryer, just 2 cans of water for the two of us.

2026-02-10 via Nuitee
U
Uzma extended_group gb
10
2026-02-10 via Nuitee
F
Fazalhaq couple gb
10
Pros:

Clean best hotel I’ve stayed in ever facility very good best swimming pool sauna etc

Cons:

Nothing

2026-02-09 via Nuitee
A
Andrew couple gb
9
enjoyable
Pros:

breakfast perfect room small but you get what you pay fore bed small could do with bigger

Cons:

as above

2026-02-09 via Nuitee
J
Jack couple gb
9
2026-02-09 via Nuitee
P
Paulina couple mx
10
2026-02-09 via Nuitee
F
Fenner couple gb
10
2026-02-08 via Nuitee
C
Clara family_with_children us
8
2026-01-31 via Nuitee
S
SeasonedTraveller70 Friends getaway
4
Groan Plaza
Pros:

Met a friend for lunch in the restaurant - at first, the service was too attentive - we were approached 4 times in about 10 minutes to place our order. After the order was placed, the reverse occurred - it was impossible to find anyone to assist. The food was below average (2 x fishfinger sandwiches, cold). Afterwards, we moved to sit in the bar. We asked a member of staff if we could order tea/coffee, they said no problem. We never saw them again. Numerous staff we coming and going but there was no offer of teas/coffee and getting the bill from 2 unoccupied members of staff was a herculean task. As an aside, the toilets were a mess. If ever there was a place to 'dine and ditch', this would have been it. Sadly, I paid £25 for 2 sandwiches, most of which ended up in the bin.

2026-01-30 via Tripadvisor
S
Stoyanov extended_group gb
10
2026-01-29 via Nuitee
A
Ami family_with_children gb
9
Pros:

Location worked for us. Staff were so friendly and helpful. Wasn't to busy. Room was comfortable and clean.

Cons:

Wallpaper on bedroom was peeling off. Room was a bit dusty. Room was not cleaned during our stay. So had pizza boxes and dirty cups in our room for the whole 4 day stay

2026-01-28 via Nuitee
N
Nicola couple gb
9
2026-01-28 via Nuitee
T
tyra family_with_children us
2
Please improve.
Pros:

Breakfast was the worse!! Got a refund. Location fine. Construction zone without warning. Freezing cold promised heated tool 2 days to get one, the 2nd one never came. Too much to tell. Never received the incentives hold money back it’s been a few weeks now

Cons:

The entire stay. Only liked the wet area

2026-01-27 via Nuitee
K
Kamila Lamorska family_with_children nl
10
Pros:

Czystość! Przemiła obsługa i przede wszystkim nie natrętna jak to bywa na takich obiektach, smaczne posiłki.

Cons:

Wentylator w łazience który chodził cała noc

2026-01-27 via Nuitee
S
Sandeep family_with_children gb
9
2026-01-27 via Nuitee