Crowne Plaza Gerrards Cross by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.1 (3811 reviews)
Oxford Road, Gerrards Cross , Beaconsfield , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Nice leisure facilities
Helpful staff
Comfortable rooms
Cons:
Poor cleanliness
Cold rooms
Limited food options
Crowded pool area

Categories

Cleanliness
6.93
Negative reviews mention unclean rooms and poor service on cleanliness.
Service
8.9
Specific mention of helpful staff, though some dissatisfaction noted.
Location
8.94
Good location mentioned positively in several reviews.
Room Quality
7.89
Mixed feelings, some rooms were cold and not properly serviced.
Amenities
8.42
Leisure facilities and gym were appreciated, though pool was crowded.
Value for Money
7.88
Guests felt the food was not good relative to price paid.
Food and Beverage
6.93
Unpleasant dining experiences noted, with repetitive menu options.
Overall Experience
8.9
Overall satisfaction noted despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:56

Property Description

Luxurious Accommodations and Amenities

Indulge in the comfort of well-appointed rooms with luxurious bed linen, a TV, minibar, and en-suite bathroom. Unwind in the fitness center and onsite spa with a 15-meter indoor pool, sauna, and a variety of spa treatments available.

Culinary Delights and Dining Options

Savor a wide selection of dishes at the on-site restaurant and lounge, influenced by the local area and freshly prepared. Start your day with a delicious breakfast offering cooked options, Continental choices, and fresh fruit.

Convenient Location and Event Spaces

Located in the heart of Buckinghamshire, near major motorways, and with easy access to Heathrow Airport and Central London, Crowne Plaza Gerrards Cross is the ideal choice for both leisure and business travelers. With 7 meeting rooms accommodating up to 300 people, it's perfect for events and conferences.

Book now for a luxurious stay at Crowne Plaza Gerrards Cross and experience the perfect blend of comfort and convenience.

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment.
Dinner, Bed & Breakfast package, please note: Dinner is included for adults only. We do offer a complimentary dinner for children under 5 years old when booked a DBB package. Children aged 5 and above will be charged accordingly and may dine from our specially curated Children’s Menu or from the Bellhouse Brasserie dinner menu.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.1
Based on 3811 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 8.9
R
Rudy solo_traveller be
8
Goed
Pros:

Vriendelijk personeel, rustig gelegen maar redelijk ver van Beaconsfield zodat men altijd de taxi dient te nemen . Te voet was geen optie wegens heel drukke weg zonder voetpad. Goede bedden ,koffie en thee op de kamer en mini bar waarvan de inhoud begrepen is in de prijs.

Cons:

Vasttapijt op de kamer hetgeen weinig hygiënisch is.

2026-08-08 via Nuitee
H
Hisham family_with_children gb
10
Great hotel
Pros:

Very nice

Cons:

Nothing I did not like

2026-08-07 via Nuitee
J
Jamie family_with_children gb
10
2026-08-05 via Nuitee
K
Katie family_with_children gb
6
What I wrote above
Pros:

How close it was to the wedding venue and it was pretty to look at but no different on the inside to a travel lodge

Cons:

With 2 small children there wasn’t much at all for them to do. Limited to swimming the am was during breakfast and pm was just too late. There was kids activities but only in the evening nothing in the day. So when we got there and my children saw the games in the board room got so excited woke up and couldn’t play with anything until the evening. Just very little for children.

2026-08-05 via Nuitee
M
Michael James solo_traveller ie
7
2026-08-04 via Nuitee
R
Richard Cary-Brown family_with_children us
10
Pros:

Comfortable bed

Cons:

N/A

2026-08-03 via Nuitee
B
Becky solo_traveller au
4
Disappointing 4 day stay.
Pros:

The night staff on reception and the cleaning crew throughout 4 days were kind and receptive.
The sauna pool and gym seemed clean, well maintained and good value.
The renovated lounge area appeared visually appealing.
The room was of an ok size but underwhelming for the rating of the hotel.

Cons:

The reception staff during the day were not hospitable. During check in we felt like we had interrupted their personal conversation and checking out felt equally awful. We were not even asked how our four day stay went and no tax invoice provided electronically even though requested.

No introduction to the room or amenities available upon check in, all paperwork door hangings etc in the room are old and worn or entirely missing such as the room service menu. When requesting such item we were directed by the reception staff to go find it ourselves from either the bar or the cleaning staff.

Continuing on service, trying to contact either the room service or reception no calls were answered after many attempts. Forced to just attend the reception in person to deal with queries. Even the simple request for a nail file could not be satisfied when this is a standard inclusion in 4 star hotel even if only supplied upon request.

Truly this sounds like we are problematic needy guests but I have never had to cover the gaps in service in a hotel of this supposed calibre. There is no pride in their work, and they have lost the art of hospitality.

2026-08-03 via Nuitee
R
Ruzina nelam extended_group gb
8
2026-08-03 via Nuitee
N
Natasha solo_traveller gb
10
2026-08-03 via Nuitee
K
Kristina extended_group gb
10
2026-08-03 via Nuitee
R
Rajpal couple gb
7
2026-08-03 via Nuitee
C
Chris couple gb
10
2026-08-02 via Nuitee
O
OTENG solo_traveller gb
10
Pros:

We really enjoyed our stay. Everything was amazing. All the staffs were great. Thank you for making our weekend so lovely. And the manager at the restaurant, she was amazing. Thank once again 🙏 😌.

Cons:

The only thing I can say is our room was 3 people and the things there was two which this can look into. Thank you 😊.

2026-08-02 via Nuitee
N
Nick couple gb
10
A weekend treat in Buckinghamshire
Pros:

Really lovely hotel, great facilities and wonderful staff

Cons:

No marmalade at breakfast!

2026-08-02 via Nuitee
M
Mojeeb couple gb
1
They have charge me £150 extra they still didn’t refund me back
Pros:

Nothing at all

Cons:

It was so small room I have asked for special room

2026-08-02 via Nuitee
Евгений solo_traveller ua
1
2026-07-25 via Nuitee
K
kate family_with_children ae
5
Short
Pros:

The bed

Cons:

The unhelpful manner of the staff. The car park view for an overpriced £200.

2026-07-25 via Nuitee
N
Nashina couple gb
10
Pros:

Staff were very helpful. We had an issue with our room and with no questions they resolved the issue there and then.

Food was yummilicous! The restaurant there was really good.

Cons:

Only a little downfall - the service was a little slow in the restaurant but nothing major

2026-07-25 via Nuitee
P
Philip couple ie
9
2026-07-25 via Nuitee
W
wouter family_with_children nl
8
2026-07-24 via Nuitee