Crowne Plaza Gerrards Cross by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.1 (3486 reviews)
Oxford Road, Gerrards Cross , Beaconsfield , gb

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Nice leisure facilities
Helpful staff
Comfortable rooms
Cons:
Poor cleanliness
Cold rooms
Limited food options
Crowded pool area

Categories

Cleanliness
6.93
Negative reviews mention unclean rooms and poor service on cleanliness.
Service
8.9
Specific mention of helpful staff, though some dissatisfaction noted.
Location
8.94
Good location mentioned positively in several reviews.
Room Quality
7.89
Mixed feelings, some rooms were cold and not properly serviced.
Amenities
8.42
Leisure facilities and gym were appreciated, though pool was crowded.
Value for Money
7.88
Guests felt the food was not good relative to price paid.
Food and Beverage
6.93
Unpleasant dining experiences noted, with repetitive menu options.
Overall Experience
8.9
Overall satisfaction noted despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:56

Property Description

Luxurious Accommodations and Amenities

Indulge in the comfort of well-appointed rooms with luxurious bed linen, a TV, minibar, and en-suite bathroom. Unwind in the fitness center and onsite spa with a 15-meter indoor pool, sauna, and a variety of spa treatments available.

Culinary Delights and Dining Options

Savor a wide selection of dishes at the on-site restaurant and lounge, influenced by the local area and freshly prepared. Start your day with a delicious breakfast offering cooked options, Continental choices, and fresh fruit.

Convenient Location and Event Spaces

Located in the heart of Buckinghamshire, near major motorways, and with easy access to Heathrow Airport and Central London, Crowne Plaza Gerrards Cross is the ideal choice for both leisure and business travelers. With 7 meeting rooms accommodating up to 300 people, it's perfect for events and conferences.

Book now for a luxurious stay at Crowne Plaza Gerrards Cross and experience the perfect blend of comfort and convenience.

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8.1
Based on 3486 reviews
Cleanliness: 6.93
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 6.93
Overall Experience: 8.9
K
Kadeem couple gb
10
Good stay with the misses
Pros:

Everything was good no bad issues

Cons:

Nothing

2026-03-13 via Nuitee
I
Isabelle couple gb
7
2026-03-13 via Nuitee
K
Krystian couple gb
8
2026-03-13 via Nuitee
C
Constantin Adrian couple gb
10
2026-03-12 via Nuitee
P
Paul solo_traveller gb
9
2026-03-09 via Nuitee
D
Dario family_with_children gb
8
Looks great, but let down by silly things…
Pros:

The beautiful building, the friendly staff, the comfortable room!

Cons:

1- No toilet brush, meaning you can never have a clean toilet
2- If a child is staying with parents, you would assume the extra bed would be taken care of, and not needed a call to the reception at 7pm
3- swimming pool was crowded, maybe some restrictions could be applied.
4- When you book a spa treatment, you want a relaxing environment, not a Chaotic environment with people shouting across the building to each other
5- strawberry yoghurt was fizzy, which means stomach aches…

2026-03-09 via Nuitee
J
Jacky solo_traveller gb
7
Mid range corporate hotel, used to be premiere corporate hotel once
Pros:

Bed comfortable, room size good, enough towels hair dryer. Booked a premium room but could not see what the extras were compared to a standard room

Cons:

Bathroom loo roll holder not properly screwed to the wall, bath surround not clean, no information pack. Not sure what a standard room would look like or would be missing compared to a premium room.

2026-03-09 via Nuitee
N
natalie couple gb
9
2026-03-08 via Nuitee
C
Cloy couple gb
6
The author was nice and clean. The staff was friendly.
Pros:

 Very clean

Cons:

A little bit disappointed

2026-03-08 via Nuitee
A
Amina couple gb
10
Relaxing and enjoyable
Pros:

The staff were amazing even before I started my stay. It was my partner’s birthday, and they went out of their way to make our arrival special when we walked into the room. Everyone was incredibly professional and friendly throughout our stay.
We had a minor issue with our room, but the team handled it quickly and moved us without any hassle. Their response was prompt and efficient, which we really appreciated.
The spa was clean, relaxing, and very well maintained, and the room itself was beautiful and comfortable. Overall, the service truly went above and beyond. We’ll definitely be coming back! 😊

2026-03-08 via Nuitee
M
Matthew extended_group fr
7
Overall good experience, nice staff but the overall package is not worth the price.
Pros:

Nice rooms, bed was confortable, the swimming pool and sauna was really nice. The Hamman could be improved with some eucalyptus extract to get an even nicer experience. All the staff was really sweet, especially the gentleman at the gym.

Cons:

The Bar of the hotel which is actually the same place as the restaurant and breakfast is not the best. It would deserves a proper area with a nice cosy atmosphere. Cocktails were good.
The quality of the breakfast is really not where it should be. It looks more like a 3 stars breakfast, scrambles eggs are industrial, cheese not great, average quality overall. Juice same, nothing fresh. Disappointing.

2026-03-03 via Nuitee
W
Wendy family_with_children gb
8
Pros:

The location was excellent. Staff were professional and very helpful. Breakfast was very good with plenty of choice

Cons:

Room was a little dated and the view from the room was not pleasant.

2026-03-02 via Nuitee
C
Caner couple gb
7
2026-03-01 via Nuitee
A
Adam couple gb
8
2026-03-01 via Nuitee
R
Rhéa couple fr
9
Pros:

Staff at restaurant was so nice with our daughter and it’s nice to see friendly faces

Cons:

Noise in the corridor
Healthier options at breakfast as it was very greasy
Diner was good but the price a bit too high

2026-03-01 via Nuitee
A
Amelia couple gb
10
2026-03-01 via Nuitee
L
Lisa extended_group gb
1
couldn't wait to leave!
Pros:

Wild wedding party causing chaos on a Sunday night, totally unacceptable when business travellers are also put on the same floors. Colleague unable to check in without the lead party available after travelling for several hours, couldntbeven sit in the bar to wait. Every time we sat down, we had to move, dirty cutlery, broken toilet seat, blocked sinks, uncomfortable beds, rooms smelled stale. Just a very unwelcoming and dreadful hotel! Don't waste your money.

Cons:

All of it!

2026-02-28 via Nuitee
V
Vanesa couple gb
1
2026-02-27 via Nuitee
A
Alfonso couple gb
8
2026-02-26 via Nuitee
G
girish couple gb
6
Not bad had issues with heating very cold at night, and had hot issues in early part of morning not so happy because we
Pros:

Looked like a palace

Cons:

Dining and drinking and Bar needs updating

2026-02-26 via Nuitee