The Loans Inn

Hotels
Simps Inn
9.2 (211 reviews)
31-33 Main Street, Troon, Scotland, KA10 7EX , Troon , GB

Pets allowed

Facilities

Free breakfast
Full-service spa
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Elevator
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Great food quality
Nice room
Cons:
Disappointing Christmas meal
Hard to cut starter

Categories

Cleanliness
8.41
No specific mention of cleanliness, assumed standard quality for this hotel tier.
Service
9.88
Staff were described as friendly and welcoming, especially Amy.
Location
9.42
Location mentioned with positive sentiment regarding nearby Troon.
Room Quality
9.37
Room was described as huge and really nice.
Amenities
9.4
Amenities, including beer garden, were positively noted.
Value for Money
8.86
Mixed feedback on value, especially from the disappointed Christmas meal review.
Food and Beverage
8.91
Food quality was generally praised, with minor complaints regarding specific dishes.
Overall Experience
9.38
Most reviews highlighted a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:52

Property Description

Luxurious Spa Experience
Indulge in a rejuvenating experience at the full-service spa during your stay.

Fine Dining and Bars
Savor delicious meals at the hotel's restaurant and enjoy drinks at the stylish bars.

Convenient Location and Amenities
Benefit from complimentary Wi-Fi, nearby fitness access, and a free daily breakfast.

Experience luxury and relaxation at Old Loans Inn. Book your stay now for a memorable getaway.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIK

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Only dogs are allowed

See all policies

Location

Guest Reviews

9.2
Based on 211 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.42
Room Quality: 9.37
Amenities: 9.4
Value for Money: 8.86
Food and Beverage: 8.91
Overall Experience: 9.38
2
280moirad Couples
10
Gem of a place both for food and the decor
Pros:

We arrived on a rainy Saturday afternoon to the Loans Inn, plenty ample sized parking slots were available and not too far to walk in the rain to the restaurant door. We were met by extremely friendly staff who showed us to a lovely table beside the window. We had reserved a table but not specifically by a window so this was a bonus, however, the entire place is beautifully decorated and any table would have been acceptable. The menus were brought and have a huge selection of choices for lunch/dinner. We picked from the 2 courses for £19.95 and expected a smaller portion of the full menu, however, this was not the case. Both of us struggled to finish the full 2 courses and we were delighted with the quality and taste of all the food we had. It is a gem of a place and we will certainly go again for lunch or dinner. Great food, great choice and lovely, friendly service and plenty of staff on hand.

2026-04-07 via Tripadvisor
9
932yvonnet Family Glasgow, Scotland
10
Cosy home away from home.
Pros:

New decor and menu since our last visit and it was even better.

2026-04-06 via Tripadvisor
M
missymlincolnshire Couples Grimsby, Lincolnshire, England
10
Amazing stay with our dog.
Pros:

Absolutely delightful stay! Staff were amazing, friendly, so helpful and REALLY comfy bed. Really thoughtful additions for our dog including water bowl, treats and towel available if needed.

Ate in the restaurant which again, staff were great and food was delicious. Breakfast was served in the bar area for quests with dogs and restaurant for pet free guests. We will definitely return!

2026-04-06 via Tripadvisor
M
marthahD5547FB Family
10
Lovely accommodation and delicious food.
Pros:

We had previously booked for November 2025 but one of the family members was seriously ill. The team at the Loans were very understanding and allowed us to postpone the booking. We were finally able to stay in the Cottage at Loans on 21 March. Staff were lovely and accommodation was perfect.

2026-04-05 via Tripadvisor
C
charliep1954 Couples Blackpool, Lancashire, England
10
Easy stay
Pros:

very nice, rooms ok, food ok 👍

2026-04-04 via Tripadvisor
Z
Z7038CGstephenr Business
10
Quick work stop
Pros:

Arrived in late and was away early for a ferry. All staff were very friendly and accommodating. Food was excellent and room really nice too👍

2026-04-01 via Tripadvisor
O
O3035GPkristinah Family
10
A fabulous hotel - we would love to stay again!
Pros:

Myself and Mum recently stayed here booking via one of the voucher deals. We absolutely loved it! The hotel is stunning, the decor is beautiful throughout and the whole place was comfortable and cosy. The voucher deal was excellent value. Our room was perfect, spotless and it had everything we needed. We especially loved the nice toiletries which were a lovely touch. Dinner was wonderful - tons of choice and the food was amazing. The portions were big and everything tasted fresh and delicious. A particular highlight for us was the breakfast - both continental options and hot options included. It was one of the best set ups we’ve had at a hotel for breakfast. The staff couldn’t have been nicer too. Our voucher included an hours session at the nearby Gailes Hotel so we also enjoyed the spa facilities there which was another added bonus during our stay. This is the perfect place to stay and we will definitely be back - the location was perfect and next to shops and the lovely seafront. Free parking is also available and the hotel was easy to find. We were so impressed and couldn’t fault a thing.

2026-03-31 via Tripadvisor
H
hollyhairandmakeup Couples
10
Lunch date
Pros:

We had a lovely experience at the loans restaurant Amy was very helpful with her recommendations and the other staff were very attentive.
The restaurant had a cosy atmosphere nice for a date.

2026-03-27 via Tripadvisor
1
146CCurrie Couples
8
Loans
Pros:

Nice big room, very clean and every amenity you could need is on hand. On site parking is very handy and the hotel is quiet and comfortable. Staff were friendly and the meals we had were good value and tasty. Breakfast had plenty of choice to set you up for the day.
Only issue was housekeeping knocking on the door both mornings, once at 9.15am.
All in all a good place to base yourself if you want to explore the area.

2026-03-25 via Tripadvisor
G
GrandTour53141540869 Couples
10
Absolutely fantastic. Staff and food can’t be faulted.
Pros:

Not dog tolerant, fully dog friendly.

Easy check in when using a itison voucher, our key didn’t work for the room door but a member of staff had that sorted in minutes so can’t fault them.

Food as always was absolutely amazing and plenty of it as well. Staff extremely attentive an happy to help.

We had our dog with us and staff couldn’t have been better to deal with in regards to the floof. Even bringing out food and water for him too.

Room was absolutely spotless.

This is our second time staying with our first being over a year ago and absolutely nothing has changed, if it’s perfect, why change it. Highly recommend.

2026-03-23 via Tripadvisor
E
elizabethpE2027SN Friends getaway
10
Nice two nights with friends.
Pros:

Amazing time, staff very friendly and attentive, rooms spotless, will be back 😀😀😀

2026-03-21 via Tripadvisor
X
xweevikkix Couples Belfast, Northern Ireland
10
Lovely afternoon
Pros:

Great food. Lovely atmosphere and service was quick. Thanks to Lorraine and Nell.

2026-03-16 via Tripadvisor
G
graememT8629HR Couples
10
Excellent stay with DB&B and use of the thermal space. Would highly recommend
Pros:

We booked for an overnight stay, we stayed previously in January and was that good, we decided to book for another day. The staff are all amazing at the loans and are very welcoming. We made use of the thermal spa at the gailles hotel, which was excellent too. We had dinner at the loans, the atmosphere within the restaurant was really good and the decor was a rustic vibe. The food was outstanding and the bar and restaurant staff ensured that we were well catered for. We had soup and chicken tempura to start, fish and steak pie for mains and sticky toffee pudding for dessert. The sticky toffee pudding was the best I've ever tasted. The breakfast was continental which we helped ourselves and the hot food was served to your table, this was excellent. We stayed in a different room each time, the 1st room was larger and 2nd room smaller but each had its own character. We had 2 complimentary bottles on water on arrival and a bottle of wine as part of the deal which was chilling. Overall I would highly recommend and definitely will be back. Well done the loans inn staff for creating a great time for us.

2026-03-15 via Tripadvisor
5
587carli Friends getaway
10
Excellent hotal
Pros:

Hotel is excellent.ideal for golfers and families.rooms were cleaned each day ,new towels each day aswell.staff at breakfast and at bar, nothing is any trouble for them .excellent location and would not hesitate to stay again thanks

2026-03-09 via Tripadvisor
7
75campbellg Family
10
Family dinner
Pros:

Easy booking system, welcoming staff, quality food, decent portions and reasonably priced.

2026-03-08 via Tripadvisor
G
gabbyf290 Friends getaway
10
Second to none as always
Pros:

Staff are like family to us, such a welcoming and amazing place, Food fantastic too. Atmosphere second to none. Very good value for money.

2026-03-01 via Tripadvisor
Y
Y1804EDcarolem Couples
10
Highly recommend
Pros:

Food was delicious and staff were brilliant.

2026-02-23 via Tripadvisor
R
redvolvo68 Couples East Kilbride, South Lanarkshire, Scotland
10
Highly recommended accommodation.
Pros:

A definite 5/5 experience. Warm and relaxing. Spacious and comfortable room (114). Food excellent; really excellent. The hotel clearly has a top chef. Friendly Team who really make the experience enjoyable. Highly recommended.

2026-02-11 via Tripadvisor
U
U6778GSgordonb Couples
10
Amazing
Pros:

This place is amazing food is brilliant staff are really nice rooms are spotless we will definitely be back soon

2026-02-09 via Tripadvisor
R
Richard98724 Couples
10
Great stay
Pros:

We stayed at the loans in for one night but will definitely go there again. The location is very central and easy to find. Staff are all very friendly and deliver an excellent level of service. The room we had was great and the food was excellent.

2026-02-08 via Tripadvisor