Best Western PLUS The Arden Park Hotel

Hotels
•
Best Western
8.7 (1117 reviews)
552 Ontario Street , Stratford , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good restaurant
Nice amenities
Cons:
No microwave in the room
Noisy construction
Orange water in the bathroom

Categories

Cleanliness
8.33
Several reviews mention cleanliness positively, though one complaint about orange water and poor bathroom facilities lowers the score.
Service
9
Reviews highlight helpful and friendly staff, contributing to a strong service perception despite some issues raised.
Location
8.84
Convenient location was appreciated for family visits and shows, thus rated positively.
Room Quality
8.59
Overall, rooms were described as nice and spacious, although some experienced issues with water and noise.
Amenities
8.42
Amenities like the pool and hot tub received positive feedback, but the lack of microwaves was a common complaint.
Value for Money
8.48
While many found it to be a good value, a few felt the pricing was high considering certain issues.
Food and Beverage
8.93
The restaurant received excellent remarks for food quality and variety, but concerns about dining hours affected the score.
Overall Experience
9
Generally, guests enjoyed their stay and expressed a desire to return, despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:18

Property Description

Luxurious Amenities
Best Western PLUS The Arden Park Hotel offers an indoor heated pool, a hot tub, and a fitness centre for guests to relax and unwind during their stay.

Convenient Features
Each non-smoking room is equipped with free WiFi, a flat-screen TV, a mini fridge, a coffee maker, and ironing facilities, ensuring a comfortable and convenient experience for all guests.

Delicious Dining Options
Guests can indulge in a variety of meals at the on-site Arden Park Restaurant, with additional dining choices available within 1 km of the hotel.

Experience comfort, convenience, and culinary delights at Best Western PLUS The Arden Park Hotel. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YTO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1117 reviews
Cleanliness: 8.33
Service: 9
Location: 8.84
Room Quality: 8.59
Amenities: 8.42
Value for Money: 8.48
Food and Beverage: 8.93
Overall Experience: 9
R
Robyn • couple • ca
10
Amazing!
Pros:

How clean it was

Cons:

There was nothing 😊

2026-03-11 • via Nuitee
T
Tonia • couple • ca
10
Great stay!
Pros:

Very clean! Comfortable & organized!

2026-03-05 • via Nuitee
C
Chris • family_with_children • ca
10
2026-03-02 • via Nuitee
H
Harris • couple • ca
10
Fabulous.. let us extend our check out time due to a hospital appointment
Pros:

So clean and reasonably priced..

2026-02-26 • via Nuitee
N
Nichols • family_with_children • ca
10
Pros:

Hotel was very clean.

Cons:

The room could use a few more toiletries. Q-tips and floss picks maybe.

2026-02-23 • via Nuitee
K
Krystal • family_with_children • ca
10
2026-02-22 • via Nuitee
M
Melville • family_with_children • ca
8
2026-02-22 • via Nuitee
B
bm228 • Couples • Hamilton, Ontario
8
Nice Hotel in Stratford
Pros:

Spent a couple nights here visiting Stratford for the first time .. about a 20
Minute walk to the downtown area. Or a few minute drive. Hotel is very nice clean large restaurant and lobby bar inside . Our room was a suite large had two closets large bathroom with a jetted tub and shower a wet bar fridge microwave. Sitting area with a fireplace.. large TV bed was a queen would of like to have a king bed . Pool was ok had a hot tub as well. Free parking and coffee . Breakfast wasn’t included. A very nice hotel in Stratford.

2026-02-16 • via Tripadvisor
H
H8663ZGdianneb • Solo travel
10
Nora
Pros:

Just a big thank you to Nora in dining room waitress. She goes above and beyond . We need more people like Nora in this world.

2026-02-04 • via Tripadvisor
O
Ore • family_with_children • ca
7
2026-01-25 • via Nuitee
L
Lori Ann • solo_traveller • ca
9
2026-01-21 • via Nuitee
J
Judith • family_with_children • ca
10
A lovely hotel . Would absolutely stay again, very highly recommend
Pros:

Thx was one of the best hotels I have ever stayed in

Cons:

Nothing. It was excellent

2026-01-20 • via Nuitee
N
Nico • couple • ca
9
2026-01-20 • via Nuitee
R
Rob • couple • ca
9
Cons:

Shower had an intermittent problem with keeping a consistent water temperature. There would be hot water, then only cold water. You needed to wait 1-2 mins for the hot water to return.

2026-01-20 • via Nuitee
L
Lori • couple • ca
8
2026-01-20 • via Nuitee
B
Bruce • extended_group • ca
9
2026-01-20 • via Nuitee
H
Heather • family_with_children • ca
5
Cons:

I did not like how the hotel room smelled. Also the carpet had not been vacuumed properly you could still see a popcorn kernel from the person that stayed in the room before us. As well we did not have enough towels. It did not seem to be worth the price I paid .

2026-01-19 • via Nuitee
A
Altosaar • couple • ca
9
Our go-to in Stratford; will return ne t year
Pros:

Great staff, quick delicious lunch on arrival, easy check in & out, parking always available

Cons:

Bathrooms although clean & well appointed are old, bathtub needs to be replaced by shower for ease & comfort. Carpets are tired

2026-01-19 • via Nuitee
M
Michael • couple • ca
9
Outstanding. Staff where very friendly and courteous.
Pros:

The warm atmosphere, cleanliness, and the restaurant menu was very good.

Cons:

All was very good

2026-01-19 • via Nuitee
S
Steven • family_with_children • ca
8
Fantastic location. Walking distance to the theatre is a bonus. Staff was pleasant. Will return.
Pros:

We couldn’t stay for breakfast as they couldnt serve us due to the kitchen being overwhelmed

Cons:

We are disappointed that we couldn’t have breakfast there due to the kitchen being over, overwhelmed and not able to service us in a timely manner.

2026-01-19 • via Nuitee