Best Western PLUS The Arden Park Hotel

Hotels
•
Best Western
8.7 (1199 reviews)
552 Ontario Street , Stratford , ca
+1 519-275-2936

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good restaurant
Nice amenities
Cons:
No microwave in the room
Noisy construction
Orange water in the bathroom

Categories

Cleanliness
8.33
Several reviews mention cleanliness positively, though one complaint about orange water and poor bathroom facilities lowers the score.
Service
9
Reviews highlight helpful and friendly staff, contributing to a strong service perception despite some issues raised.
Location
8.84
Convenient location was appreciated for family visits and shows, thus rated positively.
Room Quality
8.59
Overall, rooms were described as nice and spacious, although some experienced issues with water and noise.
Amenities
8.42
Amenities like the pool and hot tub received positive feedback, but the lack of microwaves was a common complaint.
Value for Money
8.48
While many found it to be a good value, a few felt the pricing was high considering certain issues.
Food and Beverage
8.93
The restaurant received excellent remarks for food quality and variety, but concerns about dining hours affected the score.
Overall Experience
9
Generally, guests enjoyed their stay and expressed a desire to return, despite some highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:18

Property Description

Luxurious Amenities
Best Western PLUS The Arden Park Hotel offers an indoor heated pool, a hot tub, and a fitness centre for guests to relax and unwind during their stay.

Convenient Features
Each non-smoking room is equipped with free WiFi, a flat-screen TV, a mini fridge, a coffee maker, and ironing facilities, ensuring a comfortable and convenient experience for all guests.

Delicious Dining Options
Guests can indulge in a variety of meals at the on-site Arden Park Restaurant, with additional dining choices available within 1 km of the hotel.

Experience comfort, convenience, and culinary delights at Best Western PLUS The Arden Park Hotel. Book your stay now for a memorable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YTO

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1199 reviews
Cleanliness: 8.33
Service: 9
Location: 8.84
Room Quality: 8.59
Amenities: 8.42
Value for Money: 8.48
Food and Beverage: 8.93
Overall Experience: 9
E
Eric Wood • couple • us
9
2026-08-29 • via Nuitee
S
Susanne • solo_traveller • ca
8
We’ll stay there again next year.
Pros:

Convenient, roomy, great bed. The restaurant was just barely average but the prices were right and the wait staff perfect.

Cons:

The chips and home fries in the restaurant had all that phony spice and crust on them. Don’t do that. Potatoes taste great without that.

2026-08-28 • via Nuitee
W
William (Bill) • family_with_children • ca
8
2026-08-28 • via Nuitee
M
marit • couple • ca
10
2026-08-28 • via Nuitee
E
Edwin • couple • ca
8
2026-08-26 • via Nuitee
D
David • family_with_children • ca
8
2026-08-24 • via Nuitee
K
Kimberley • family_with_children • ca
9
excellent stay
Pros:

good swimming area, restaurant, beds are comfortable, room is large and quiet

Cons:

adding a room safe to each room would be very helpful

2026-08-22 • via Nuitee
M
Mandel • extended_group • ca
8
2026-08-21 • via Nuitee
D
David • extended_group • ca
8
A very satisfying stay
Pros:

Good service in the dining room for breakfast

2026-08-20 • via Nuitee
M
Michelle • couple • ca
7
2026-08-15 • via Nuitee
S
Saunders • solo_traveller • ca
8
Cons:

I think I paid too much for one nights stay

2026-08-15 • via Nuitee
E
EeyoreCA • Friends getaway • Toronto, Ontario
10
Another great stay at Arden Park Hotel
Pros:

We stay often at this hotel when attending the Stratford Festival. Everything you need here, great rooms, staff and facilities. Clean, quiet sleep with excellent bedding. We had a great dinner at this restaurant. Easy walk to the Festival theatre or Tom Patterson theatres, longer walk or short taxi to Studio or Avon theatre.

2026-08-14 • via Tripadvisor
E
eric • couple • ca
9
2026-08-13 • via Nuitee
C
Catherine • solo_traveller • ca
10
2026-08-10 • via Nuitee
M
Michaele • couple • ca
10
2026-08-10 • via Nuitee
S
Sandra • couple • ca
8
Pros:

Location is the best

2026-08-09 • via Nuitee
J
James • solo_traveller • ca
10
2026-08-09 • via Nuitee
E
Elsie • family_with_children • ca
9
2026-08-07 • via Nuitee
J
jeanl750 • Friends getaway
8
One small addition would be a big improvement
Pros:

This is our third year staying at this hotel for our annual visit to the Stratford Festival. There are many things about it to recommend it which others have mentioned, and it's very convenient for our theater group, some of whom need accessible facilities.
The one thing I don't understand is why there are no safes in the room. I have never stayed at a hotel anyplace in the world, to my recollection, that didn't offer a way to secure valuables, including our passports. Last night we asked if we could place them in the hotel safe and were told that no one was available with access at that hour (about 11 pm). This seems like a small but much needed fix for an otherwise very nice hotel.

2026-08-05 • via Tripadvisor
C
Catherine • couple • ca
9
Will be back for sure!
Pros:

Great location

2026-08-04 • via Nuitee