Best Western Plus Ambassador Suites

Hotels
•
Best Western Plus
8.7 (663 reviews)
400 Commercial Court , Venice , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
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Review Highlights

Pros:
Friendly staff
Great location
Wonderful breakfast
Cons:
Noise from other guests
Dirty bed and hallway
Air conditioning noise

Categories

Cleanliness
8.01
The hallway smells like sewage back up and the floor was described as filthy.
Service
9.48
Staff were described as friendly and helpful, despite some negative experiences.
Location
9.52
The location was repeatedly mentioned as a positive aspect of the stay.
Room Quality
7.47
Several reviews mentioned issues with uncomfortable beds and room noise.
Amenities
8.5
Amenities such as breakfast were positively highlighted, though there were some issues reported.
Value for Money
8.96
Overall value perceived well, though some amenities did not meet expectations.
Food and Beverage
8.51
Breakfast was noted as great by multiple reviewers, enhancing value perception.
Overall Experience
9.18
Overall experience was positive with mentions of returning despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:49

Property Description

Outdoor Pool and Spacious Suites
This all-suite hotel boasts an inviting outdoor pool and generously sized suites with modern amenities, including a flat-screen cable TV, microwave, and free Wi-Fi. The perfect combination for a relaxing and comfortable stay.

Complimentary Breakfast and On-Site Convenience
Start your day right with a full hot breakfast included during your stay. Additionally, the on-site gift shop offers a variety of snacks and drinks for your convenience, ensuring you have everything you need without having to venture far.

Free Access to Gym and Business Centre
Stay on top of your fitness routine with complimentary access to the gym, or catch up on work at the business centre. Parking is also free for all guests, providing added convenience during your visit.

Book your stay at the Best Western Plus Ambassador Suites now for a memorable experience near Venice Beach and city centre.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SRQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50.57
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 663 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.18
H
Hoy • couple • us
7
It was a place to sleep.
Pros:

The coffee. Had a latte that was great. I wasn't aware people ate tacos for breakfast??
Pool looked nice but didn't go in. Friendly staff.

Cons:

The beds were to tight in the room. My husband slept next to the half wall. Difficult to get out of bed when had to go to bathroom. Difficult to get to the air conditioning as bed was right next to it so couldn't adjust it. Wonder how the beds are made???

2026-03-28 • via Nuitee
V
Valerie • couple • us
3
Disappointed with stay
Pros:

Location was good. Breakfast had a good selection.

Cons:

Tub faucet was stripped and the water was scalding hot. Could not make cooler. Told the front desk. Next day same thing. Clerk came w a wrench to adjust. You had to push in real hard and turn. Apparently they had experience w this before.
The next morning I got up at 2am to get on the road. The guest next to me was obviously smoking (pot) in the room next to mine. Upon checking out Noone was at the front desk.
I was disappointed with the stay.

2026-03-23 • via Nuitee
D
Deborah • family_with_children • us
9
Pros:

Very nice room! Good parking!

2026-03-19 • via Nuitee
M
Mark • family_with_children • us
8
2026-03-19 • via Nuitee
G
Gabriel • family_with_children • us
7
Pros:

Staff was great

Cons:

Bed wasn't comfortable

2026-03-17 • via Nuitee
R
Ronald • family_with_children • us
9
2026-03-16 • via Nuitee
D
Dianne • family_with_children • us
10
Pros:

Beautiful shower. Room was huge.

Cons:

The room furnishings were a little older.

2026-03-13 • via Nuitee
J
Jane • family_with_children • us
10
2026-03-07 • via Nuitee
M
Michael John • extended_group • us
9
Great location. Clean. Nice Staff
Pros:

Convenient location. Well kept grounds. Halls are clean and fresh. Lobby is inviting. Great seating areas.

Cons:

The mattress was old and uncomfortable. You could fee the springs move. That was the only draw back and housekeeping. I should not have to tell the hotel when or if I want housekeeping. That is what is included in the price.

2026-03-06 • via Nuitee
A
Alicja • family_with_children • pl
10
Pros:

Best Western nie zawiódł. Jest to nasza ulubiona sieciówka. Śniadania i czystość dobra. Wszystko było bardzo fajnie.

Cons:

Nie

2026-03-01 • via Nuitee
M
Meyers • family_with_children • us
9
Pros:

Very clean, staff was friendly, and it was a perfect location for our activities

Cons:

Everything

2026-03-01 • via Nuitee
R
Robert • solo_traveller • us
9
Pros:

Clean, comfortable room in the perfect location for purpose of my trip.

Cons:

Seating in the breakfast area seemed to be limited.

2026-03-01 • via Nuitee
G
Gort • family_with_children • us
8
2026-02-22 • via Nuitee
J
jenell • family_with_children • us
10
2026-02-13 • via Nuitee
A
Anna • family_with_children • us
9
Clean and friendly
Pros:

The room was large and very clean. It was thoughtfully decorated with mirrors you can actually use to see your outfit rather than a half mirror in a bathroom like other hotels. The staff was very friendly and breakfast was delicious

Cons:

The bed was a bit too firm for me

2026-02-13 • via Nuitee
B
Brian • solo_traveller • us
10
The staff was exceptional and made us feel at home.
Pros:

The property was very clean and well maintained. The staff, all of them, made our stay comfortable and made us feel that we were important. Mary and the kitchen staff made sure our needs were met. Stephanie and the front staff were very accommodating. Fresh cookies every night was a nice plus. A++

Cons:

Nothing

2026-02-12 • via Nuitee
J
Jerzy • couple • us
9
I will use this hotel again in the future
Pros:

Nice large clean room
No smell

Cons:

Breakfast ok, however nothing special

2026-01-29 • via Nuitee
C
Chinaman23 • family_with_children • us
10
2026-01-29 • via Nuitee
K
Karen • solo_traveller • us
8
Upgrade the shower heads and hoses please.
Pros:

It was very nice and comfortable. It was clean and well maintained.

Cons:

The shower head was put in the center of the shower. I don’t like washing my hair every night. And I think a handheld shower attachment would be perfect.

2026-01-25 • via Nuitee
T
Toni • couple • us
5
Pros:

Love the free breakfast.

Cons:

The beds are awful. So flat, squeaky and uncomfortable. The sheets were scratchy. The place is old but I can deal with that, just maybe think about upgrading the beds and sheets.

2026-01-24 • via Nuitee