Mitsui Garden Hotel Kumamoto

Hotels
•
Mitsui Garden
8.3 (4432 reviews)
Konyaima-machi 1-20 , Kumamoto , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Value for money
Good location
Cons:
Noise issues
Maintenance concerns in bathrooms

Categories

Cleanliness
8.13
Several reviews mention clean rooms and facilities.
Service
8.6
Staff's friendliness and attentiveness are positively highlighted.
Location
8.44
Convenient access to city center and nearby attractions.
Room Quality
8.19
Rooms are described as good and thematically appealing.
Amenities
8.42
Good amenities including themed rooms and available coffee.
Value for Money
8.18
Perceived as good value based on price and experience.
Food and Beverage
8.23
Breakfast is mentioned as generous and delicious.
Overall Experience
8.2
Overall positive feedback, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:29

Property Description

Modern Accommodation with Convenient Location
Mitsui Garden Hotel Kumamoto offers a contemporary stay just minutes away from Kumamoto Castle and JR Kumamoto Station. The air-conditioned rooms are equipped with all the essentials for a comfortable stay, including a flat-screen TV and a work desk.

Convenient Amenities for a Relaxing Stay
Guests can enjoy the convenience of on-site services such as massage facilities, luggage storage, and a 24-hour front desk. The hotel also offers dry cleaning services and fax/photocopying facilities for business travelers.

Delicious Dining Options
Start your day with a delightful buffet breakfast at the Garden Cafe, and later indulge in a tasty lunch. Craving a snack or a beverage? Simply head to the vending machine for a quick fix.

Ready to experience a modern stay with excellent amenities in Kumamoto? Book your stay at Mitsui Garden Hotel now!

Important information:

For consecutive stays, a bed sheet changing service is offered every 3 days with a complete linen change on the fourth night starting April 1st, 2026. Additional changes are available upon request.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

8.3
Based on 4432 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.44
Room Quality: 8.19
Amenities: 8.42
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.2
M
MINOWA • couple • jp
5
狭い
Pros:

朝食の受付の女性の方が感じが良かった

Cons:

狭い

2026-05-03 • via Nuitee
D
Dave • couple • au
10
Great stay, highly recommended.
Pros:

Very friendly and helpful staff.
Breakfast was generous and tasty.
Room was spacious. Location was perfect.

Cons:

Nothing

2026-05-02 • via Nuitee
G
Gemma • solo_traveller • es
9
En los hoteles y puntos turísticos HAY QUE SABER INGLÉS.
Pros:

Que mucha de la plantilla hablase inglés. /// La ubicación cerca de todo.

Cons:

Que solamente hubiera televisión en JAPONÉS. 👎🏼

2026-05-02 • via Nuitee
T
takahiro • solo_traveller • jp
10
2026-05-02 • via Nuitee
M
Motoki • couple • jp
10
2026-05-02 • via Nuitee
N
nobinob • solo_traveller • jp
8
2026-05-02 • via Nuitee
林承立 • solo_traveller • tw
8
2026-05-01 • via Nuitee
Y
YANAN • couple • jp
10
2026-05-01 • via Nuitee
E
Eriko • family_with_children • jp
8
Pros:

立地がよく、便利でした！朝食も野菜がたくさんあっておいしかったです！

Cons:

セルフチェックインが少し面倒でした。仕方がないことですが、ホテル内の駐車場はハイルーフ不可でした。

2026-05-01 • via Nuitee
F
Ferran Marsa • solo_traveller • es
9
2026-04-30 • via Nuitee
H
HUI CHENG • solo_traveller • tw
9
住宿CP高，之後有機會會再回住
Pros:

房間寬敞、住宿地點佳，不論是搭車、吃飯都很方便

Cons:

會聽到隔壁房間的聊天聲音

2026-04-30 • via Nuitee
Y
Yumuco • family_with_children • tw
9
Pros:

整體評價約8.7分
旅館位置不錯，離櫻町及新市街走路約5分鐘，稍微位於鬧區範圍外但也因此較為安靜，房間空間寬敞，雙床房的床也很寬敞。平日入住CP值相當不錯，早餐每日會有品項更換，並會提供熊本當地特色菜餚。

Cons:

浴室設計較為普通但不影響使用，若是要秤行李可跟櫃台小姐借用手持型磅秤，可能因為人力短缺，亦是使用自助報到機進行check in。

2026-04-30 • via Nuitee
K
KUANPEI • family_with_children • tw
9
飯店地理位置極佳、熊本熊房佈置很可愛、浴室很大間、服務優質（有翻譯機）、床好睡。一樓大廳有紀念章可以蓋，早餐還不錯。
Pros:

地理位置極佳、浴室很大間、服務優質、床好睡。

Cons:

停車要付費且不能自由進出
車子太大只能停合作停車場（較便宜一點）

2026-04-30 • via Nuitee
V
Vivian • family_with_children • us
10
Wonderful stay and very accommodation
Pros:

Services

Cons:

Nth

2026-04-30 • via Nuitee
Y
yichen • solo_traveller • tw
7
Pros:

每晚回飯店都有免費飲料可喝

Cons:

住了七晚喝免費飲料時遇到三次男性員工，臉色不太好，喝了會有壓力

2026-04-30 • via Nuitee
M
MYLENE • couple • jp
7
La chambre à thème a donné un petit plus à une chambre qui est petite pour 2
Pros:

Chambre à thème de Kumamon très représentatif de Kyushu

Cons:

Chambre trop petite pour 2

2026-04-29 • via Nuitee
M
MULTEAU • solo_traveller • fr
8
2026-04-28 • via Nuitee
B
BOWEN • family_with_children • jp
10
2026-04-28 • via Nuitee
M
MASAHIRO • solo_traveller • jp
10
Pros:

ランドリー状況が部屋から確認できるのと、支払いがコード決済できてかなり便利だった。

Cons:

特になし

2026-04-27 • via Nuitee
尾崎 • solo_traveller • jp
8
2026-04-27 • via Nuitee