Mitsui Garden Hotel Kumamoto

Hotels
•
Mitsui Garden
8.3 (4531 reviews)
Konyaima-machi 1-20 , Kumamoto , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Value for money
Good location
Cons:
Noise issues
Maintenance concerns in bathrooms

Categories

Cleanliness
8.13
Several reviews mention clean rooms and facilities.
Service
8.6
Staff's friendliness and attentiveness are positively highlighted.
Location
8.44
Convenient access to city center and nearby attractions.
Room Quality
8.19
Rooms are described as good and thematically appealing.
Amenities
8.42
Good amenities including themed rooms and available coffee.
Value for Money
8.18
Perceived as good value based on price and experience.
Food and Beverage
8.23
Breakfast is mentioned as generous and delicious.
Overall Experience
8.2
Overall positive feedback, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:29

Property Description

Modern Accommodation with Convenient Location
Mitsui Garden Hotel Kumamoto offers a contemporary stay just minutes away from Kumamoto Castle and JR Kumamoto Station. The air-conditioned rooms are equipped with all the essentials for a comfortable stay, including a flat-screen TV and a work desk.

Convenient Amenities for a Relaxing Stay
Guests can enjoy the convenience of on-site services such as massage facilities, luggage storage, and a 24-hour front desk. The hotel also offers dry cleaning services and fax/photocopying facilities for business travelers.

Delicious Dining Options
Start your day with a delightful buffet breakfast at the Garden Cafe, and later indulge in a tasty lunch. Craving a snack or a beverage? Simply head to the vending machine for a quick fix.

Ready to experience a modern stay with excellent amenities in Kumamoto? Book your stay at Mitsui Garden Hotel now!

Important information:

For consecutive stays, a bed sheet changing service is offered every 3 days with a complete linen change on the fourth night starting April 1st, 2026. Additional changes are available upon request.

Maintenance work of the fire equipment will be carried out on 18/05/2026 and 19/05/2026 from 14:00 to 15:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

8.3
Based on 4531 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.44
Room Quality: 8.19
Amenities: 8.42
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.2
C
Chin Yee • solo_traveller • my
8
Pros:

Super convenient location & helpful staffs!

Cons:

Small room

2026-05-30 • via Nuitee
C
Chia-jung • family_with_children • tw
10
2026-05-30 • via Nuitee
W
wu • solo_traveller • jp
8
2026-05-30 • via Nuitee
S
Shinichiro • family_with_children • jp
8
2026-05-30 • via Nuitee
A
Aros • solo_traveller • co
10
Pros:

I appreciated the hotel's service; the staff were very polite and helpful. The room was very clean and comfortable, and they also offered the option of changing the sheets daily.

2026-05-30 • via Nuitee
M
Michael • solo_traveller • de
9
Pros:

Sehr gute Lage. Parkplätze vorhanden. Leider kein Onsen. Zimmer waren guter japanischer Standart.

2026-05-30 • via Nuitee
N
Nóra • solo_traveller • hu
10
2026-05-29 • via Nuitee
J
JU CHING • solo_traveller • tw
8
2026-05-29 • via Nuitee
A
Ariane • solo_traveller • fr
10
2026-05-29 • via Nuitee
K
KOUJI • solo_traveller • jp
10
2026-05-29 • via Nuitee
H
Ha • couple • kr
10
2026-05-28 • via Nuitee
E
Eiko • family_with_children • jp
8
楽しかった
Pros:

高齢の母との旅行であり、お部屋をアップグレードしてくれるなど、気持ちよく過ごせて嬉しかった。

Cons:

特になし

2026-05-28 • via Nuitee
M
Mojtaba • couple • ch
6
2026-05-28 • via Nuitee
B
Benjamin • solo_traveller • fr
9
2026-05-27 • via Nuitee
K
KYUSUNG • couple • kr
10
2026-05-27 • via Nuitee
松本 • solo_traveller • jp
7
2026-05-27 • via Nuitee
ＷＡＮ－ＲＯＵ • family_with_children • tw
10
2026-05-26 • via Nuitee
R
Renate • solo_traveller • at
8
Nice hotel but very small rooms
Pros:

We booked a Kumamo room which was really cute. The bed was comfy and the staff was very friendly and helpful. The hotel has a garage which is really necessary if you have a rental car.

Cons:

The room was really small, we had to store our two bags in front of the door as there was absolutely no other place to put them.

2026-05-25 • via Nuitee
F
Federico • solo_traveller • it
10
2026-05-25 • via Nuitee
T
TING-YU • family_with_children • tw
10
房間是熊本熊相關佈置，小朋友很開心，房間除了休息也增添親子互動
Pros:

地理位置好，環境整潔乾淨，服務也很好，無論是櫃檯人員還是停車相關問題，都有人立即協助處理。停車若車子太大台，高度太高，服務人員也會立即出來協助處理。但房間偏小一些，但促進親子樂趣很加分。

2026-05-24 • via Nuitee