Mitsui Garden Hotel Kumamoto

Hotels
Mitsui Garden
8.3 (4360 reviews)
Konyaima-machi 1-20 , Kumamoto , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Value for money
Good location
Cons:
Noise issues
Maintenance concerns in bathrooms

Categories

Cleanliness
8.13
Several reviews mention clean rooms and facilities.
Service
8.6
Staff's friendliness and attentiveness are positively highlighted.
Location
8.44
Convenient access to city center and nearby attractions.
Room Quality
8.19
Rooms are described as good and thematically appealing.
Amenities
8.42
Good amenities including themed rooms and available coffee.
Value for Money
8.18
Perceived as good value based on price and experience.
Food and Beverage
8.23
Breakfast is mentioned as generous and delicious.
Overall Experience
8.2
Overall positive feedback, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:29

Property Description

Modern Accommodation with Convenient Location
Mitsui Garden Hotel Kumamoto offers a contemporary stay just minutes away from Kumamoto Castle and JR Kumamoto Station. The air-conditioned rooms are equipped with all the essentials for a comfortable stay, including a flat-screen TV and a work desk.

Convenient Amenities for a Relaxing Stay
Guests can enjoy the convenience of on-site services such as massage facilities, luggage storage, and a 24-hour front desk. The hotel also offers dry cleaning services and fax/photocopying facilities for business travelers.

Delicious Dining Options
Start your day with a delightful buffet breakfast at the Garden Cafe, and later indulge in a tasty lunch. Craving a snack or a beverage? Simply head to the vending machine for a quick fix.

Ready to experience a modern stay with excellent amenities in Kumamoto? Book your stay at Mitsui Garden Hotel now!

Important information:

For consecutive stays, a bed sheet changing service is offered every 3 days with a complete linen change on the fourth night starting April 1st, 2026. Additional changes are available upon request.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

8.3
Based on 4360 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.44
Room Quality: 8.19
Amenities: 8.42
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.2
M
MATSUO solo_traveller jp
7
Pros:

綺麗だった

Cons:

駐車場が狭かった

2026-04-25 via Nuitee
秀子 solo_traveller jp
7
2026-04-25 via Nuitee
H
HUA MIAO couple tw
10
Pros:

自助報到還有中文介面很方便,員工態度也超級親切。熊本熊主題的房間很可愛,床鋪很大

Cons:

浴室比較小可惜了一點

2026-04-25 via Nuitee
P
Pek Ling solo_traveller sg
8
Wonderful stay
2026-04-25 via Nuitee
L
Lydia solo_traveller tw
10
整體而言是一次非常棒的住宿體驗
Pros:

地點很好,搭乘路面電車或是巴士都超級方便。
在下通的尾端,吃飯藥妝購物都很便利
離勝烈亭超也超近
早餐有很多熊本美食,很好吃
下午可以在吃早餐的餐廳喝飲料咖啡
飯店一樓有牙刷備品,需要可自行拿取
房間非常舒服

Cons:

2026-04-25 via Nuitee
H
Huai chih couple tw
9
服務人員態度好、整理的很乾淨舒適
Pros:

服務人員態度好

Cons:

沒有

2026-04-25 via Nuitee
小口 couple jp
9
Pros:

スタッフの対応がとても良かった。お部屋も清潔で気持ちよく過ごせました。

Cons:

特にありませんでした。

2026-04-24 via Nuitee
T
Tzu Meng solo_traveller tw
10
2026-04-24 via Nuitee
丸山 solo_traveller jp
5
2026-04-22 via Nuitee
G
Gali couple jp
9
2026-04-22 via Nuitee
M
Martin solo_traveller ch
8
2026-04-22 via Nuitee
松永 solo_traveller jp
7
2026-04-21 via Nuitee
W
Wen Chuan solo_traveller nz
10
Pros:

We stayed two nights, great to see variety of food

Cons:

Nothing, all good 😊

2026-04-21 via Nuitee
玉綺 solo_traveller tw
10
2026-04-20 via Nuitee
玉綺 solo_traveller tw
10
2026-04-20 via Nuitee
L
LI SHU solo_traveller tw
8
2026-04-20 via Nuitee
S
Shu Jyun solo_traveller tw
8
2026-04-20 via Nuitee
渡辺 solo_traveller jp
7
2026-04-19 via Nuitee
B
Brodie solo_traveller au
10
Pros:

Fantastic location! The staff are wonderful and really helpful. The bed was amazing, just the right amount of softness.

Cons:

Nothing

2026-04-19 via Nuitee
family_with_children jp
10
2026-04-19 via Nuitee