Mitsui Garden Hotel Kumamoto

Hotels
•
Mitsui Garden
8.3 (4313 reviews)
Konyaima-machi 1-20 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Value for money
Good location
Cons:
Noise issues
Maintenance concerns in bathrooms

Categories

Cleanliness
8.13
Several reviews mention clean rooms and facilities.
Service
8.6
Staff's friendliness and attentiveness are positively highlighted.
Location
8.44
Convenient access to city center and nearby attractions.
Room Quality
8.19
Rooms are described as good and thematically appealing.
Amenities
8.42
Good amenities including themed rooms and available coffee.
Value for Money
8.18
Perceived as good value based on price and experience.
Food and Beverage
8.23
Breakfast is mentioned as generous and delicious.
Overall Experience
8.2
Overall positive feedback, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:29

Property Description

Modern Accommodation with Convenient Location
Mitsui Garden Hotel Kumamoto offers a contemporary stay just minutes away from Kumamoto Castle and JR Kumamoto Station. The air-conditioned rooms are equipped with all the essentials for a comfortable stay, including a flat-screen TV and a work desk.

Convenient Amenities for a Relaxing Stay
Guests can enjoy the convenience of on-site services such as massage facilities, luggage storage, and a 24-hour front desk. The hotel also offers dry cleaning services and fax/photocopying facilities for business travelers.

Delicious Dining Options
Start your day with a delightful buffet breakfast at the Garden Cafe, and later indulge in a tasty lunch. Craving a snack or a beverage? Simply head to the vending machine for a quick fix.

Ready to experience a modern stay with excellent amenities in Kumamoto? Book your stay at Mitsui Garden Hotel now!

Important information:

Please note that the hotel will be conducting a firefighting equipment inspection on the following dates/ times:
- 13th May, 2025, 14:00 - 15:00 (Sound inspection of emergency broadcasting equipment throughout the building)
- 14th May, 2025, 14:00 - 15:00 (Lobby fire door operation inspection)
The emergency bell and in-house announcements will be played during the inspection.
- The end time may vary depending on the work situation.

Hotel Perimeter Fence Replacement work will be carried out from 08/10/2024 to 24/10/2024 from 8:00 to 17:00.
-Please note that noise may be heard during the work.
-Excluding Saturdays, Sundays, and national holidays.
-End time may vary depending on the work condition

Please note that construction work is going on from 22nd Oct to 18th Nov 2024 and some rooms may be affected by noise.

Renovation work of the 3rd floor laundry corner will be carried out from 01/03/2025 to 11/03/2025.
Scheduled reopening: Wednesday, March 12, 2025

Please note that the hotel will undergo construction work to install fiber optic internet lines on the following dates/times: January 9, 2026, 12:00 AM - 6:00 AM.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

8.3
Based on 4313 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.44
Room Quality: 8.19
Amenities: 8.42
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.2
T
takemi • solo_traveller • jp
10
Pros:

遮光性の高いカーテンで眠りが深かった

2026-03-28 • via Nuitee
S
Sarah • family_with_children • sg
7
Pros:

Convenient for those who without driving. If you drive need to park somewhere nearby with charged. ¥1200 per night.

Cons:

The staffs were very helpful and courteous.

2026-03-28 • via Nuitee
C
Chung I • couple • tw
10
2026-03-27 • via Nuitee
C
Carla • couple • cl
10
Me encantó
Pros:

Me gusto que tuvieran temática de Kumamon y el personal se ofrecia a sacarte fotos con tu camara en la estancia, siempre muy amables

2026-03-27 • via Nuitee
T
Takeshi • family_with_children • jp
9
娘のはじめてのホテル宿泊体験でしたが、とても良かったです
Cons:

朝食のパンがいまいち

2026-03-27 • via Nuitee
C
CHIHJUNG • couple • jp
4
三井だから期待してたけどガッカリです｡
Pros:

町の中心地にあって便利な所です。部屋は広いほうです。

Cons:

冬だけど暖かい日なのでまさか部屋の空調は調整できないです。結局ホテル側に扇風機を貸してもらいました｡駐車場は高さの制限があるので停めることができません。

2026-03-26 • via Nuitee
Y
Yura • solo_traveller • jp
9
コスパの良いビジネスホテル
2026-03-26 • via Nuitee
H
hhyycc • couple • tw
9
2026-03-26 • via Nuitee
T
TravelAnni • couple • nl
9
2026-03-25 • via Nuitee
T
TravelAnni • couple • nl
9
2026-03-25 • via Nuitee
L
Liuyus • solo_traveller • cn
10
2026-03-25 • via Nuitee
淑華 • couple • tw
7
Pros:

地理位置方便逛街，吃飯都很近熊本城，櫻之馬場城彩苑也很近，前往水前寺城趣園步行搭電車也方便整體來說CP值高

2026-03-25 • via Nuitee
H
Harue • solo_traveller • jp
9
2026-03-24 • via Nuitee
雄康 • extended_group • jp
10
2026-03-23 • via Nuitee
K
koji • couple • jp
4
ビジネスユーズでレジャー向きでは無い
Pros:

ロケーション

Cons:

アメニティ不足　入浴時のボディタオルが無い
隣の部屋の音、振動で目が覚めた
窓際の足元から冷気が流れてきて寒かった

2026-03-23 • via Nuitee
C
Chi-Hsuan • extended_group • tw
7
2026-03-22 • via Nuitee
W
WEI HAU • solo_traveller • tw
10
Pros:

早餐豐盛菜色選擇多，有熊本道地料理。櫃檯有會說中文的服務員，態度親切。

2026-03-22 • via Nuitee
C
CHUN HUNG • couple • tw
10
很好的住宿體驗，櫃台與房務人員親切，位置很好，也不會受到附近商店街的吵雜聲影響，推薦。
Pros:

住宿的位置相當便利，不論從櫻町巴士總站或是搭電車前往，都是相當方便，走路路程約5-10分鐘。
離上下通商店街有相當便利，同樣也是5-10分鐘的路程，也不會受到商店街聲音所影響。
另外也可以提前放置行李，對於旅客也是非常友善。
進大廳就可以看到許多熊本熊的玩偶與環境，讓人會心一笑，可以留下許多相片。

Cons:

跟一般日本旅館住宿相近，雙人房相對較小，如果有大件行李的話，要稍微留意一下。

2026-03-22 • via Nuitee
J
JUN DE • extended_group • au
10
2026-03-21 • via Nuitee
C
ChunHao • extended_group • tw
10
2026-03-21 • via Nuitee