Mitsui Garden Hotel Kumamoto

Hotels
•
Mitsui Garden
8.3 (4631 reviews)
Konyaima-machi 1-20 , Kumamoto , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Value for money
Good location
Cons:
Noise issues
Maintenance concerns in bathrooms

Categories

Cleanliness
8.13
Several reviews mention clean rooms and facilities.
Service
8.6
Staff's friendliness and attentiveness are positively highlighted.
Location
8.44
Convenient access to city center and nearby attractions.
Room Quality
8.19
Rooms are described as good and thematically appealing.
Amenities
8.42
Good amenities including themed rooms and available coffee.
Value for Money
8.18
Perceived as good value based on price and experience.
Food and Beverage
8.23
Breakfast is mentioned as generous and delicious.
Overall Experience
8.2
Overall positive feedback, with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:29

Property Description

Modern Accommodation with Convenient Location
Mitsui Garden Hotel Kumamoto offers a contemporary stay just minutes away from Kumamoto Castle and JR Kumamoto Station. The air-conditioned rooms are equipped with all the essentials for a comfortable stay, including a flat-screen TV and a work desk.

Convenient Amenities for a Relaxing Stay
Guests can enjoy the convenience of on-site services such as massage facilities, luggage storage, and a 24-hour front desk. The hotel also offers dry cleaning services and fax/photocopying facilities for business travelers.

Delicious Dining Options
Start your day with a delightful buffet breakfast at the Garden Cafe, and later indulge in a tasty lunch. Craving a snack or a beverage? Simply head to the vending machine for a quick fix.

Ready to experience a modern stay with excellent amenities in Kumamoto? Book your stay at Mitsui Garden Hotel now!

Important information:

For consecutive stays, a bed sheet changing service is offered every 3 days with a complete linen change on the fourth night starting April 1st, 2026. Additional changes are available upon request.

Maintenance work of the fire equipment will be carried out on 18/05/2026 and 19/05/2026 from 14:00 to 15:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1100 per day.

Location

Guest Reviews

8.3
Based on 4631 reviews
Cleanliness: 8.13
Service: 8.6
Location: 8.44
Room Quality: 8.19
Amenities: 8.42
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.2
K
Kazuki • solo_traveller • jp
10
2026-07-11 • via Nuitee
T
Teresa • solo_traveller • de
9
Pros:

Cooles Themenzimmer, sauber und funktional eingerichtet. Freundliches Personal und eine gute, zentrale Lage. Gutes Frühstück mit reichlich Auswahl verfügbar.

Cons:

Beengtes Zimmer, wie in Japan häufig üblich.

2026-07-11 • via Nuitee
タムラ • solo_traveller • jp
9
Pros:

部屋が素敵で、快適に過ごす事ができました。

Cons:

受付で、慣れない機械を使う必要があり、時間がかかってしまい、周りに迷惑をかけてしまった。

2026-07-11 • via Nuitee
Y
YuSyuan • extended_group • tw
9
鄰近商圈，住宿房間整潔舒適。
Pros:

乾淨整潔，很安靜。

Cons:

沒有

2026-07-10 • via Nuitee
W
WEI-JEN • solo_traveller • tw
9
2026-07-09 • via Nuitee
S
Seiji • couple • jp
5
2026-07-09 • via Nuitee
S
Suetsugu • couple • jp
10
また行きたい。
Pros:

朝食は種類が多く美味しかった。
繁華街まで近く飲食には困らなかった。

Cons:

駐車場の高さ制限が低く近隣駐車場に停めなければいけなかった。

2026-07-09 • via Nuitee
L
Luca • couple • it
10
2026-07-07 • via Nuitee
Y
Yun Shan • family_with_children • tw
9
Pros:

有很多熊本熊布偶，我們可以一起拍照

Cons:

希望可以做調整的事情，飯店員工不太支持這個調整變化，沒有飲水機

2026-07-07 • via Nuitee
L
Li Hsiang • extended_group • tw
6
2026-07-06 • via Nuitee
Y
Ya wen • extended_group • tw
10
2026-07-06 • via Nuitee
I
issei • couple • jp
9
2026-07-06 • via Nuitee
A
ayako • extended_group • jp
8
良かった
Pros:

くまもん部屋でした
くまもん可愛かった

2026-07-06 • via Nuitee
Y
Ya wen • solo_traveller • tw
9
非常滿意
Pros:

工作人員十分親切有禮貌

Cons:

無

2026-07-06 • via Nuitee
M
Meng Ning • couple • tw
9
2026-07-05 • via Nuitee
J
JUNKO • family_with_children • jp
7
2026-07-05 • via Nuitee
綺萱 • couple • tw
10
2026-07-05 • via Nuitee
N
Nishimuta • solo_traveller • jp
9
快適
Pros:

綺麗で、携帯電話充電器があり、ドリンクも時間場決まっていたかもしれないが飲めた。

Cons:

あまりない

2026-07-04 • via Nuitee
T
Takano • extended_group • jp
7
2026-07-03 • via Nuitee
古澤 • couple • jp
8
普通
Pros:

食事

Cons:

部屋が狭い

2026-07-02 • via Nuitee