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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Garden
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Luggage storage
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Safety deposit box
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Sauna
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Breakfast in the room
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Spa/wellness center
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Accessible parking
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Concierge service
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Special diet menus - on request
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Public Bath
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Hot spring bath
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Wine/champagne
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Fruits
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Beauty Services
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Bali-inspired Decor
Indulge in exotic luxury with Bali-inspired décor, spacious rooms, and ocean views. Enjoy a comfortable stay with canopy beds, modern amenities, and private hot spring baths on select balconies.
Rejuvenating Spa Facilities and Hot Spring Baths
Relax and unwind with beauty treatments at the spa or immerse yourself in hot spring baths overlooking the sea. Let the stress melt away as you pamper yourself in the tranquil surroundings.
Personalized Services and Amenities
Experience exceptional service with butler and concierge assistance, ensuring all your needs are met. From luggage storage to private dining arrangements, our staff is dedicated to making your stay memorable.
Book now to experience luxury and relaxation at 熱海温泉 Relax Resort Hotel リラックスリゾートホテル.
Guests with a dinner-inclusive rate need to check in by 18:00. Please contact the hotel in advance if you are arriving later than 18:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.
Location
Guest Reviews
Not much
Poorly maintained, AC is very loud.
スタッフの方々がとても丁寧で親切でした。お料理はとても繊細な盛り付けで、とても美味しかったです。一つ一つの食材の説明もしていただき楽しい食事の時間を過ごす事が出来ました。お部屋はとても広くまた玄関があり靴を脱ぐので、自分の家にいる感覚で過ごす事が出来、部屋の露天温泉は24時間流れているので、入りたい時にいつでもはいれます。タオルも2セットずつ置いてあるので、夜と朝2回入湯してもそれぞれ新しいタオルで身体を拭く事が出来ました。
是非また宿泊したいです。
幹線道路からホテルへ入る所が少し分かりにくいかもです。幹線道路からホテルへ行くまでの道中がちょっと狭く、特にトンネルの所は慎重に通行しないと危ないです。宿泊施設は特に無いです。
お風呂が良かったが、室内にもシャワーがあればなおよかった。
接客態度、お食事、お部屋どれも満足でした。
雰囲気もすごく良かったです。
誕生日のベットデコレーションは、すごく嬉しい演出でした。
デザートのバースデープレートの名前が間違っていたのが残念でした。
名前を入れたメニュー、デザートに感動されましておすすめです 。
It's a boutique hotel in the mountian with amazing views over Atami. The hotel has a very special vibe with love to details, the room was very big and modern with a balcony, it was very quiet. We enjoyed the hotel Onsen.
The way up to the hotel is a bit challenging. We had a rental car and it was a big adventure to get up the curvy road. However taxis come within less than 5 min and are really affordable (~1000¥)
清潔感があり食事が大変満足した
服務、房間、景色、餐點和位置（搭配計程車）
The meals stood out over our two night stay. Our 20 year old niece did not appreciate the haute cuisine but my wife and I did very much enjoy the multicouse dinners and both the traditional Japanese and Western Breakfasts.
The room was excellent as well. We booked the private onsen suite with the separate double beds in one room and a western king size bed in the living room. I guess that would be the only room complaint- even a portable divider or curtain for the main bed to divide it from the main living area would be nice.
The view was obstructed by an older building with garbage stacked in back. Getting to the property was taxi only! I would not recommend walking this tight, steep and narrow road- especially with luggage. They do point this out when booking so it was not a surprise. Do not expect casual strolling into town. Use an inexpensive taxi!
We were there in the off season (end of May on a Monday and Tuesday) so no fireworks and many places close early or do not open at all.
Stunning views, extremely well appointed facilities.
Very precarious road entry to the property plus a long flight of stairs to the entrance.
スタッフの対応はよかった 部屋もOK 眺めも良かった 風呂は空いていて気持ちが良かった
熱海では仕方がないかも急坂でホテル周辺の散歩は困難
従業員の方々がすばらしい！妻の誕生日をサプライズでお祝いしてくれたり、ナフキンやメニューに名前をいれてくれたり、心遣いに感動！
料理も格別だった！
和室。BSが見られず、視聴中、誰かのYOUTUBEが突然映り込んだことがあった。
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