Hotel Imperiale

Hotels
Via Panoramica 1 , Terzigno , it

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Spacious bathrooms
Abundant breakfast options
Beautiful hotel aesthetics
Cons:
Noise disturbances
Uncleanliness
Arrogant staff

Categories

Cleanliness
5.2
Reviews mentioned issues with cleanliness, including unclean bathrooms and overall poor maintenance.
Service
8.7
Mixed reviews; while some mentioned arrogant staff, others found the service to be attentive and accommodating.
Location
8.2
Convenient location for accessing attractions, though some reviews suggested issues with noise from events nearby.
Room Quality
6.7
Some rooms were considered small and not meeting expectations, with noted issues like a cramped bathroom.
Amenities
7.2
Amenities generally met expectations, though swimming pool cleanliness was a concern.
Value for Money
6.2
Multiple reviews suggested that the quality did not match the prices charged.
Food and Beverage
8.2
Breakfast received positive feedback for variety and quality, but some reviewers found it lacking in service.
Overall Experience
7.2
Mixed reviews overall; some guests enjoyed their stay, while others left disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 23:33

Property Description

Garden Oasis with Elegant Rooms
Experience the charm of The Imperiale with its lush garden, inviting swimming pool, and elegant rooms featuring Venetian Baroque decor. Enjoy free Wi-Fi, air conditioning, and satellite TV in each room, ensuring a comfortable stay.

Culinary Delights and Local Cuisine
Indulge in a daily dessert buffet and savor local cuisine made with certified ingredients at the on-site restaurant. Let your taste buds explore the flavors of the region during your stay.

Convenient Location for Exploring
Located just 3 km from Terzigno and a short drive from Pompeii and Herculaneum, Hotel Imperiale is the perfect base for exploring the historical treasures of the area. Arrange exciting excursions directly from the hotel.

Book your stay now at The Imperiale for a memorable experience amidst luxury and convenience.

Important information:

Please note that the swimming pool is open from 09:00 until 17:00 daily.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Sep 14, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Location

Guest Reviews

Cleanliness: 5.2
Service: 8.7
Location: 8.2
Room Quality: 6.7
Amenities: 7.2
Value for Money: 6.2
Food and Beverage: 8.2
Overall Experience: 7.2
S
Stefano • family_with_children • it
8
2026-08-08 • via Nuitee
A
Alicia • solo_traveller • it
8
Hotel comodo e in ottima posizione!
Pros:

Struttura un po’ datata ma con tutti i comfort necessari!

Pulizia ottima e personale gentilissimo! Ci hanno trattati molto bene!

Cons:

Poche scelte salate a colazione

2026-08-05 • via Nuitee
L
Lamanna • extended_group • it
8
2026-08-04 • via Nuitee
S
Simona • family_with_children • it
10
Lo staff disponibile sempre
Pros:

Tutto stupenda struttura

2026-07-24 • via Nuitee
K
Klara • solo_traveller • hr
3
2026-07-21 • via Nuitee
C
Consuelo • solo_traveller • it
7
2026-07-16 • via Nuitee
D
Daniela • couple • it
6
A parte la stanza non accogliente , il giardino molto bello
Pros:

Il giardino incantevole

Cons:

La stanza non accogliente , copriletto sporco , sporco per terra , acqua del lavandino e della doccia intasato

2026-07-01 • via Nuitee
F
Fabrizio • family_with_children • it
5
2026-06-23 • via Nuitee
N
Norman • solo_traveller • de
9
Pros:

Das Hotel ist klasse.
Alle sind sehr zuvorkommend und hilfsbereit.
Ich war allein mit Motorrad unterwegs und durfte vor der Tür parken. Das war sehr Aufmerksam. Danke.
Dir Ort ist sicher und schön gestaltet. Man merkt kaum, mitten in einer Stadt zu sein.
Lieben Dank an den Kollegen, der sich Zeit für mich beim Frühstück genommen hat, damit ich nicht allein war. Er hat auch mein schlechtes Sprechen ertragen. 😀
Ein schöner Ort mit lieben Menschen.

2026-05-24 • via Nuitee
M
Margaret • family_with_children • gb
6
If returning it would only be for a long weekend while sightseeing & in a major town/city.
Pros:

We were the only people at the pool which was great

Cons:

The hotel is too remote, to go anywhere needs a taxi which is extortionate. The hotel restaurant was never opened and there were only 3 restaurants within walking distance, again not always opened.

2026-01-19 • via Nuitee
S
Steven • family_with_children • gb
3
Not good would not stay again ok for one nyt for a cheap room that's it
Pros:

Staff were very good and helpful, outside areas are very nice and beds are good

Cons:

Well rooms were very poor condition, broken blinds straight away then we got there you could not chill baby Milk in fridge unless you stay in room for all visit as only 1x card given to us for room so had to ask for a spare key card to stay in room so they agreed to this aslong as a.c was not left on in room. Half the hotel is not in use as old and dilapidated, pictures from hotel are years old not up to date looks like they are struggling to keep open and trying to get very penny they can get from you. Had to pay extra to get table for dinner even for baby, breakfast was appalling reused food from day before or nothing there unless in a can or packet very bad

2026-01-19 • via Nuitee
R
Rina • family_with_children • fi
7
Odotimme hiukan enemmän, koska hinta/yö oli kuitenkin aika korkea.
Pros:

Aamiainen sisälsi perinteisen italialaisen, makean aamupalan, lisäksi myös leipää, jogurttia ja tuoreita helmälohkoja.
Kahvi oli erittäin hyvää.

Henkilökunnasta osa puhui englantia, mutta kaikki olivat erittäin ystävällisiä!

Cons:

Huoneemme ilmastointi ei toiminut kahtena ensimmäisenä vuorokautena, ja yli 30 asteen helteessä se oli ongelma.

Henkilökunta sai sen kuitenkin ratkaistua.

Hotellilla oli melkein joka ilta joku juhla/tapahtuma, joissa soitettiin erittäin kovaäänisesti musiikkia. Joko puutarhassa tai huoneemme yläpuolella olevassa salissa.
Musiikki taisi kuitenkin joka kerta loppua viimeistään klo 22.

2026-01-19 • via Nuitee
P
Pasquale • couple • it
5
2026-01-19 • via Nuitee
D
Davide • family_with_children • it
1
Pros:

Solo l’accoglienza delle persone

Cons:

Fredda, riscaldamento non funzionante, ascensore non funzionante.

2025-12-28 • via Nuitee
M
Martine • couple • fr
8
Pros:

Salle de bain spacieuse

Cons:

Bruit

2025-10-12 • via Nuitee
A
Arkem • couple • it
10
Pros:

Max pulizia, colazione abbondante

2025-09-29 • via Nuitee
C
Carolina • extended_group • ar
10
Pros:

El hotel es hermoso y los desayunos espectaculares

Cons:

Tenes que llegar en auto si o si

2025-09-20 • via Nuitee
J
JOSEPH • couple • fr
8
2025-09-17 • via Nuitee
S
Suldac • couple • ro
5
Groaznic
Pros:

Absolut nimic

Cons:

Personal foarte arogant
Cică hotel de 5 stele, dar nu merită nici 2..
Cameră foarte mică, păianjenii în cameră, baia foarte mică, debea încăpeai în “cabina de duș” dacă o poți numi așa:)))
Foarte mizerabil în curtea hotelul + împrejur
Nu recomand, pozele nu se pupă cu realitatea 🤚
Mic dejun per total rece, puteai să primești ouă sau omletă din partea așa-zisului bucătar 😂 dacă îl putem numii așa!
În locația aceasta se mai fac și evenimente și nu poți dormi noaptea din cauza gălăgiei și a muzicii!
Nu recomand absolut deloc

2025-09-17 • via Nuitee
A
Anna • family_with_children • it
8
Pros:

Bellissima struttura,anche se un po' datata,il parco è uno spettacolo,pulito,tranquillo ,molto piacevole la mezza giornata in piscina,il buffet della colazione molto ricco,e di qualità.lo staff gentile ,riservato e pronto ad ogni nostra richiesta.

Cons:

La camera molto spaziosa,ma con un unico handicap,il bagno ,molto stretto ,bidè tra doccia e lavandino molto attaccato,scomoda la doccia 60x60, mio marito che è un po' abbondante non riusciva a muoversi,wc con scarico difettoso.mancanza di un secchietto per gettare assorbenti.A parte questo,per il resto sono stati tutti gentili e disponibili alle nostre richieste,la struttura merita veramente!

2025-09-15 • via Nuitee