Enchante Boutique Hotel

It's a wonderful boutique hotel, full of style, character and comfort. Breakfast is very good, people are always polite and the rooms a comfortable size.

Wonderful staff and charming experience. They went above and beyond to help accommodate our early check in. Complimentary breakfast was lovely!

The bed and pillows were comfortable, and the shower was enjoyable. They also offered a free glass of wine with our stay. The hotel has a charming feel, and there is a lot of potential here. However, there were a few areas that affected the overall experience.

Unfortunately, the air conditioning did not function during our stay. The television was quite dated and did not support streaming apps such as Netflix, HBO, or Hulu. Additionally, there was only one bedside table, which made it inconvenient for one guest to place personal items like a water bottle or phone.

The room was advertised as including a complimentary breakfast. In practice, this consisted of coffee and a bagel or croissant. While appreciated, this felt more like a light snack, especially given that the menu lists fuller breakfast options such as eggs and French toast. Lastly, the television screen had several bright spots visible during viewing, which was very distracting.

Overall, the hotel is cute and could truly be a gem with a few thoughtful updates. I hope this feedback is helpful, as many of these items seem easily addressed and would greatly improve the guest experience. It did not feel welcoming.

Nice room with fireplace with European style!
The smell was amazing.
They have a nice terrace outdoor.

Everything, the size the manager the food and wine the rooms the location

The property is quant, very clean and wonderfully located.

We needed to book a hotel in the area somewhat urgently in order to deal with a family emergency. The staff could not have been more helpful and gracious. From perfect accommodations to wonderful food and generous help, we had everything we needed in order to make an uncomfortable situation an extremely pleasant experience. We are looking forward to staying here again, and we will no doubt enjoy the incredible bath products, fluffy robes, excellent staff, delicious food, and great location.

Amazing weekend at the Enchante! This is the second time we've stayed here and cant speak highly enough about the staff, food and charm.cant wait until our next trip!!!

Small, super charming, clean, well maintained and decorated hotel right at downtown Los Altos. Lots of dinning options near by, all walkable. Staff were great! Our bedroom was great, clean, comfortable, even smelled great. Definitely a boutique hotel!

Wonderful experience in a hotel. The French decor and ambiance were present throughout the facility. The front desk, staff and manager were very helpful and made our stay more than a hotel but an excellent experience overall.

Just amazing people from the maid to the waiter to the front desk to the manager. Room is nice (great bed and beautiful bathroom) and very conveniently located (restaurants and Safeway in walking distance). The hotel restaurant has outdoor seating (in California weather!). And you can have a croissant (from France!)