Share this hotel
Facilities
Property facilities
-
WiFi available
-
Free WiFi
-
Non-smoking rooms
-
24-hour front desk
-
Restaurant
-
Room service
-
Business center
-
Heating
-
Family rooms
-
Garden
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Meeting/banquet facilities
-
Dry cleaning
-
Packed lunches
-
Non-smoking throughout
-
Daily housekeeping
-
Designated smoking area
-
Shared lounge/TV area
-
Special diet menus - on request
-
Kid meals
-
Snack bar
-
Vending machine - drinks
-
Kid-friendly buffet
-
Outdoor furniture
-
Wine/champagne
-
Coffee Shop on site
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Smoke alarms
-
Food delivered to guest room
-
CCTV in common areas
-
Access to health care professionals
-
Walking tours
-
Key card access
-
Live music/performance
-
Themed dinner nights
-
Broadcast Live sport events
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Breathtaking Views of Douglas Bay
Experience luxury at The Empress Hotel with stunning views of Douglas Bay from the comfort of your room.
Fine Dining and Relaxation
Indulge in a choice of dining options at our French-style brasserie restaurant or unwind at The Piano Bar while enjoying panoramic sea views.
Modern Comfort and Convenience
Each room is elegantly decorated with modern amenities like satellite TV, work desk, and tea/coffee facilities for a comfortable stay.
Ready to immerse yourself in luxury and relaxation? Book your stay at The Empress Hotel now.
A deposit may be required at the property.
Property Policies
-
Parking
No parking available.
-
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
-
Pets
Pets are not allowed.
-
Internet
WiFi is available in the hotel rooms and is free of charge.
-
Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for £15 per person per night when using an available cot.
People no matter the age stay for £15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location location location. Less than 5 min drive from sea terminal. Disabled parking bays almost outside of hotel and ample parking spaces facing hotel on promenade. Disabled access entrance too. Promenade is easy and flat to walk to the electric railway which takes you to some lovely tourist parts of the island. Loved the piano player at night, lovely to relax with some beautiful tunes. Breakfast has absolutely everything you could want and if you wanted boiled eggs, fish, porridge, poached eggs they would make them fresh for you, very accommodating. The staff are all very helpful, polite and charming.
No air con in the rooms, the lift takes an age to arrive and if coach parties arrive with luggage it blocks the whole hotel reception to get to the lift. Which is not ideal.no rooms for three people looks onto the front promenade which was disappointing.
On arrival we were allocated room 611 which was as booked( sea view with walk in shower)The room was prepared well and the bathroom was modern and very clean.But there was no wardrobe ! I.e. nowhere for ladies to hand long dresses.* Note for hotel....... just take out the middle shelf of the cubby hole offered as a wardrobe.There were plenty of drawers and other shelves for storage.Without much fuss we were moved to another room which was satisfactory but without a walk in shower.
We ate in the hotel every night and the food was very good especially from the restaurant menu which you can eat in the bar area.In the bar area we were entertained most nights by a very talented professional pianist who played light easy listening tunes from all ears and happy to oblige all requests.Strangely we were not allowed to buy a drink for the pianist to show our appreciation.An odd rule since most musicians would say they enjoy some refreshment and appreciate a pint to relax and help them play better.Hope the hotel change that rule should we visit again.
Overall we enjoyed our stay at the hotel and it would be our choice of where to stay in Douglas should we decide to visit the island again.
Malcolm and Shirley Vance
Very convenient for day and night life
Location, access and view.
Bar service staff response.
Yet another brilliant stay at the Empress Hotel. Super view from our bedroom and the conservatory
Room was clean, always clean towels when asked for plus a note put for extra milk every day and it was there.
Breakfast nice and hot and the bar food was excellent- particularly the Empress Shared Platter.
Booked again for the 2027 Southern 100 as cant fault the place.
Must mention Alfie in the Piano Bar. He was excellent.
Das Zimmer war sehr geräumig und die Lage des Hotels an der Promenade ist perfekt.
-
Location. Friendly staff . Lovely conservatory. Good breakfast choices.
Stairs after lift!
Wine options limited.
Small plate option if cheese and ham/bacon croquette was potato croquette. refunded but enjoyed other choices.
Beautiful hotel, lovely staff, breakfast was very plentiful, wonderful location for buses and very pleasant walks along the promenade
Clean modern facilities with friendly helpful staff. Room was a good size with comfortable bed. Good choice of menus in either the Piano Bar or Brasserie.
Difficult to cool the room down during the hot spell of weather.
Our 11th visit to the Empress - great location, great staff, good bar and restaurant.
Stayed in a sea view room with a relaxing & panoramic view of Douglas Bay watching the world pass by.
Breakfast buffet style with plentiful selection of options inc.kippers !
Love the island and all its beautiful places - the Empress is the ideal base to go touring around the island - all being well we will be back in 2027 for another relaxing and charming break....
Having used this hotel many times before,found it to be as good as ever with rooms updated.
Very welcoming and comfortable with excellent facilities.
Great service and well located.
Excellent location lovely restaurant staff very helpful
Staff were lovely, the breakfast was excellent & we particularly enjoyed sitting in the bar area listening to the piano being played. Very enjoyable stay.
Location and piano playing in the bar in the evening, also very good breakfasts
Average selection of beers, need better Manx real ales
Room was clean and comfortable. Staff were friendly and helpful. Breakfast was good.
Your guide to the flawless travel experience
Popular Countries
Get our app
