Hotel Bertoluci

Hotels
9.3 (135 reviews)
Av. das Hortênsias, 5532 , Gramado , br

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious breakfast
Comfortable rooms
Great location
Cons:
Cleaning issues
Inconsistent cleanliness in common areas

Categories

Cleanliness
7.94
Several reviews noted issues with cleanliness, including dirty linens and poor room cleaning.
Service
9.91
Guests praised the staff for being kind, attentive, and helpful.
Location
9.45
The location is convenient with easy access to attractions, though some found it slightly distant from the center.
Room Quality
9.4
Rooms are generally described as comfortable and well-equipped.
Amenities
8.93
Amenities were generally appreciated, though some minor improvements were suggested.
Value for Money
9.39
Guests felt they received good value considering the quality and service provided.
Food and Beverage
9.94
The breakfast received high praise for variety and quality.
Overall Experience
9.41
Overall experience was generally very positive, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:27

Property Description

Luxurious Living Area and Game-Room: Enjoy a stay at Hotel Bertoluci with a luxurious living area and a game-room featuring billiards, perfect for relaxation and entertainment.

Comfortable and Well-Equipped Rooms: Each room at Hotel Bertoluci is equipped with cable TV, a minibar, and a private bathroom. With central heating and cozy flooring options, the rooms provide a comfortable retreat during your stay.

Convenient Location and Amenities: Situated just 3.5 km from Gramado and Canela centres, Hotel Bertoluci offers free Wi-Fi, buffet breakfast, and complimentary private parking. Explore nearby restaurants within a 2-minute walk for a taste of local cuisine.

Book your stay at Hotel Bertoluci now to experience luxury, comfort, and convenience during your visit to Gramado!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 5 years old and over stay for R$ 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 135 reviews
Cleanliness: 7.94
Service: 9.91
Location: 9.45
Room Quality: 9.4
Amenities: 8.93
Value for Money: 9.39
Food and Beverage: 9.94
Overall Experience: 9.41
D
Davi André • family_with_children • br
10
Exelente, recepção maravilhosa e calorosa, quando voltar para gramado com certeza voltarei
Pros:

Colchão e roupa de cama excelente, limpeza impecável, camareiras super educadas e atenciosas, tudo muito limpo e cheiroso .

Cons:

Nao tenho o que falar, apenas sobre as voltagens que somos de sp e levamos secador e chapinha 110 vts e no hotel é tudo 220v e nao tem transformador, mais tem secador bom no banheiro deles mesmo

2026-07-24 • via Nuitee
T
Tomas • family_with_children • br
9
2026-07-23 • via Nuitee
R
Rubia • solo_traveller • br
10
Pros:

Localização, atendimento, refeições...

2026-07-19 • via Nuitee
M
Mauricio correa da rosa • solo_traveller • br
10
2026-07-19 • via Nuitee
A
Andre • family_with_children • br
9
2026-07-19 • via Nuitee
N
Newton Rogerio • extended_group • br
8
2026-07-13 • via Nuitee
R
Rodolpho • couple • br
10
Conforto, comida boa e equipe educada com preços justissimos.
Pros:

Localização muito boa, fácil de acessar e longe do movimento intenso. Muito agradável. O quarto é extremamente limpo, organizado, confortável. nota 10. eu adorei a equipe, muito educada, café da manhã excelente. eu já fui para gramado 4x e este sem duvida foi o melhor hotel que já fiquei. Gostei que vendem vinhos a preços excelentes no próprio hotel, tem café e chá quentinho o dia inteiro sendo servido, fora o conforto da área comum com lareira. fica próximo de mercados e farmácias também. só elogios!

Cons:

nada, tudo perfeito. tinham alguns hospedes barulhentos mas o hotel não tem culpa nisso.

2026-07-06 • via Nuitee
M
Marcos • couple • br
7
Pros:

Localização e atendimento dos funcionários

Cons:

Água morna no banho
Falta de tomadas para carregar o celular

2026-07-02 • via Nuitee
G
giovane fuhr • solo_traveller • br
7
2026-06-20 • via Nuitee
K
Kellermann • solo_traveller • br
7
Pros:

Café da manhã e bicicleta disponível

Cons:

Banheiro com problema, torneira solta e porta com defeito

2026-06-17 • via Nuitee
A
Adair • solo_traveller • br
10
Muito bom 👏
Pros:

Muito bom, indico

2026-06-13 • via Nuitee
J
Joel • family_with_children • br
8
2026-06-10 • via Nuitee
B
Biasolli • solo_traveller • br
10
2026-06-01 • via Nuitee
L
luizelcides • solo_traveller • br
10
2026-05-28 • via Nuitee
G
Gisa • family_with_children • br
10
2026-05-28 • via Nuitee
G
gilberto • extended_group • br
8
Cons:

Achei bem eles cobrar uma taxa de R$48,00 e a reserva do booking falava que todas taxas estavam inclusas

2026-05-25 • via Nuitee
J
Juliana • solo_traveller • br
9
Pros:

A localização excelente, lugar lindo e aconchegante.

Cons:

Nada que eu não tenho gostado.

2026-05-25 • via Nuitee
F
Fernanda • extended_group • br
10
2026-05-25 • via Nuitee
T
Tatiana • family_with_children • br
10
Pros:

De tudo mas especialmente do atendimento dos funcionários. Super acolhedores e preocupados em ofertar a melhor experiência no Hotel.

Cons:

Não tem nada que não tenhamos gostado.

2026-05-18 • via Nuitee
N
Naressi • solo_traveller • br
10
Pros:

De tudo hotel perfeito

2026-05-18 • via Nuitee