Hotel & Motel le Luxembourg

Hotels
Independent
5.2 (163 reviews)
6001 Boul Wilfrid Hamel, Québec City, Quebec, G2E 2H3 , Québec City , CA

Facilities

Free WiFi
Swimming pool
24-hour front desk
Terrace
Casino
Designated smoking area
Concierge service
ATM/banking
Television in common areas
Multilingual staff
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Dirty rooms
Poor service
Misleading pictures

Categories

Cleanliness
3.84
Multiple reviews indicated poor conditions and dirtiness.
Service
7.81
Standard service quality for this hotel tier, with some reports of rudeness.
Location
7.85
Location was mentioned positively but overshadowed by quality issues.
Room Quality
4.8
Significant complaints about room condition and maintenance.
Amenities
4.83
Amenities were lacking, with unfulfilled promises.
Value for Money
3.79
High prices for poor room conditions and service.
Food and Beverage
3.84
No food service available for several years, contrary to expectations.
Overall Experience
4.81
Overall dissatisfaction with the stay and lack of proper facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:34

Property Description

Terrace Views and Convenient Amenities
Take in stunning views from the terrace and enjoy complimentary wireless internet and concierge services. With a common area television and a convenient vending machine, relaxation is just steps away.

Delicious Dining and Cozy Bar/Lounge
Savor a meal at the on-site restaurant or grab essentials at the grocery/convenience store. Unwind with a drink at the bar/lounge after a day of exploring the city.

Top-Notch Services and Comfortable Rooms
Benefit from a business center, 24-hour front desk, and multilingual staff. Retreat to one of the 33 air-conditioned rooms with modern amenities like free Wi-Fi, refrigerators, and microwaves for a pleasant stay.

For a business or leisure trip, Hotel & Motel le Luxembourg is the ideal choice near key attractions like Laval University and Laurier Quebec. Book your stay now for a memorable experience!

Important information:

  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

5.2
Based on 163 reviews
Cleanliness: 3.84
Service: 7.81
Location: 7.85
Room Quality: 4.8
Amenities: 4.83
Value for Money: 3.79
Food and Beverage: 3.84
Overall Experience: 4.81
K
Kath partner
4
Pros:

Broken cabinet in the room.. bedsheets smells.

2025-10-12 via Nuitee
S
Sonny family
6
Pros:

Location of the motel is practical but,the room is not all that

2025-10-11 via Nuitee
D
Dominic
2
Pros:

Room is just bad from the floor to the roof.

2025-10-11 via Nuitee
C
Christophe
4
Pros:

Right when I walked in it was smelling like old sweat and got welcomed by at least 4 flies.The walls were super dirty.The beadspread looked ran through and full of cigarette holes. I don't recommend even though it's one of the cheapest motel around.

2025-10-10 via Nuitee
C
Christian
2
Pros:

Plancher en décomposition suite à un dégât d'eau

2025-10-08 via Nuitee
S
Sonia
2
Pros:

La chambre étais sale pas nettoyer .. point positif ils nous ont changer de chambre ...
Même la chambre seconde étais sale mais endurable

Très déçu ne pas aller la moi c'est sure que je n'y retourne pas

2025-10-05 via Nuitee
J
Jennifer
2
Pros:

Le divan lit était tout taché et croûté
Les draps étaient sales
La peinture était toute pelée dans la salle de bain
Le plafond coule
Tout ça pour 170$
Atroce comme expérience

2025-10-05 via Nuitee
M
May partner
10
Pros:

The place was clean and nice. The bed was very comfortable and the sheets were clean. The bathroom was clean and plenty of hot water. Was pleased with the accommodations,

2025-10-03 via Nuitee
M
Ming friends
4
Pros:

It is a very old facility, the sofabed looks old and not clean. Our room was right beside construction zone, and the work started on 7 o'clock in the morning with big noises.

2025-09-29 via Nuitee
E
Efstathia
10
Pros:

Great place! Great location and great and helpful staff!

2025-09-21 via Nuitee
J
John N
6
Pros:

It was clean and it's good for a working man. Had fridge and microwave.

2025-09-19 via Nuitee
B
Basanta partner
2
Pros:

Not so good

2025-09-15 via Nuitee
V
Verified traveler
2
Pros:

The room was tidy and clean to the extend , the bathroom door doesnt close all the way ,stains on the sheets , curtins etc.
Otherwise its fine.

2025-09-01 via Nuitee
J
Jazmin
2
Pros:

It was terrible. They give me the wrong room. I walk in and I was a naked man sleeping.

2025-08-31 via Nuitee
T
Toan
2
Dirty, bad condition and high price
Pros:

Very dirty, toilet seat is broken and loose, dust everywhere, sofa bed is old and weary, refrigerator handle is broken, price is pricy for the room condition

2025-08-23 via Nuitee
M
Marie Josee partner
4
Pros:

Pas très propre et si qqch est brisé rien de reparé

2025-08-23 via Nuitee
L
Luc
4
Homme
Pros:

La chambre qui monte sur leur site n’est pas celle qu’il vous montre

2025-08-23 via Nuitee
A
Anastasia partner
2
Pros:

There was nothing to like. It was a very run down, poorly maintained property.
The lady at the front desk was extremely rude. She tried to tell me that they didn't have my reservation, even though i had an email confirmation from Expedia. She knew i couldn't speak French but she continued speaking French anyway.
I paid extra to have a room in the "Hotel" section but that is not what we got.
There was supposed to be coffee in the room which wasn't there. When we asked on our second day she assured us that she would have a coffee maker in our room that evening but it never showed up!
The property advertised a restaurant and bar on site but the bartender said there has been no food service for over 4 years.
The atmosphere at the property did not feel safe. There was a police car that patrolled the area on a regular basis which added to the uneasy feeling.
I am very disappointed in Expedia for not having updated pictures and information for this property. If i had seen pictures in it's current state, i would never have considered booking it!!
AVOID THIS PROPERTY AT ALL COSTS!!

2025-08-23 via Nuitee
P
Peter family
2
Pros:

DO NOT STAY AT THIS PLACE, ALL PICTURES ON EXPEDIA AND GOOGLE ARE FAKE. Traveling with my family from Cavendish to Amos and selected Levis as a middle point to rest for a night, saw the nice pictures posted on Expedia by this place and decided to book a room. When we got here we were toatlly astonished by how poor the rooms were, for starters the room is incredibly small, the doors don't have deadbolts, and my room was missing a chain lock, the beds were filthy with blood stained dirty sheets, there is a water heater room right in the corner of the Motel room and it reeks of rotten wood, the bathroom was very small and there is no ventilation fan, the whole bathroom smells like s*** with a touch of mold. The hair dryer in the washroom was damaged and still hanging there on the wall. For this piece of s*** room they charged me $245 for the night, which is more than the room deserves. I advise everybody to pay more and stay at the real hotel then come to this piece of s*** hotel.

2025-08-23 via Nuitee
H
Helit family
2
Pros:

The rooms were literally suffocating.
AC had so much dust on it that no air was coming out
No bathroom fan for ventilation
The whole room was stuffed in a 4x4 closet to be honest. Had to keep the door open to let the air in.

2025-08-20 via Nuitee