SureStay Plus by Best Western Enterprise

Hotels
SureStay Plus Hotel by Best Western
8.8 (378 reviews)
1200 Highland Ave , Enterprise , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great staff
Good breakfast
Cons:
Cleanliness issues
Mismanaged reservations

Categories

Cleanliness
8.55
Mixed reviews on room cleanliness and maintenance; some issues with service that affected cleanliness.
Service
9.55
Staff is frequently mentioned as friendly and helpful, with several positive comments about their service.
Location
9.05
Good location mentioned in multiple reviews, with easy access to dining options.
Room Quality
8.55
Rooms described as comfortable but some reviews indicated issues with worn beds.
Amenities
8.55
Amenities were decent but some functionalities like the spa were not operational.
Value for Money
8.55
Pricey for what was offered, given some service and feature issues.
Food and Beverage
8.55
Breakfast quality and availability seem to need improvement based on several critiques.
Overall Experience
9.05
Generally a good experience, despite several noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:15

Property Description

Spectacular Views
Perched atop a hill overlooking the Wallowa Valley and Eagle Cap Mountains, SureStay Plus by Best Western Enterprise offers breathtaking views that will leave you in awe.

Convenient Location
Situated near the highway and Enterprise, our hotel provides easy access to all the attractions in the area, making it an ideal choice for travelers looking for a central and well-connected place to stay.

Full Amenities
With 53 rooms equipped with all the necessary amenities, a relaxing pool, and a rejuvenating spa, we ensure that your stay with us is comfortable and enjoyable.

Book your stay at SureStay Plus by Best Western Enterprise now and experience the perfect blend of comfort, convenience, and stunning views!

Important information:

Please note the property only accepts dogs in designated pet-friendly rooms. Contact the property in advance for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Apr 28, 2026 until Fri, May 8, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 378 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 9.05
L
Logan family_with_children us
10
Pros:

Incredible view and ambient

Cons:

Just wish there was a pack n play for our baby

2026-04-20 via Nuitee
D
Dave solo_traveller us
9
Our two nights in Enterprise.
Pros:

The people were great. The breakfast was good. The view was incredible.

Cons:

The bathroom was a little small but really all we needed.

2026-04-19 via Nuitee
R
Richard solo_traveller us
8
2026-04-06 via Nuitee
R
Richard solo_traveller us
8
2026-04-06 via Nuitee
D
Donna family_with_children us
10
2026-04-06 via Nuitee
B
Byron couple us
3
Not good
Pros:

Place

Cons:

Pool and horn closed no info conveyed

2026-03-24 via Nuitee
G
GARY couple us
8
2026-03-23 via Nuitee
M
Molly couple us
7
Pros:

Staff very nice and prepped the breakfast area well.

Cons:

Wish there had been an extra blanket for the bed (it was 29 degrees outside). Tub faucet very difficult to switch to shower (worn out)?.

2026-03-16 via Nuitee
L
Larry solo_traveller us
10
2026-02-23 via Nuitee
M
Margaret couple us
1
Booking.com is absoluely HORRIBLE-we never went to Oregon, this is about Booking.com incompetentence
Cons:

Booking.com screwed up our hotel reservation. We were going to Enterprise ALABAMA to visit our grandchildren, and this ridiculous organization booked us into OREGON!!!!!! We want our money back and will do what we need to to get it, and to ensure the world knows about the incompetence of Booking.com. Everyone at the Oregon hotel was amazing trying to help us, but..... I do know what I'm going to do if Booking.com doesn't fix this TODAY!

2026-01-20 via Nuitee
S
Scott couple us
9
2026-01-19 via Nuitee
D
Dennis couple us
8
Enjoyable
Pros:

Enjoyed the breakfast and the room was very nice. Staff were all pleasant.

Cons:

We stayed 3 nights. If our room would have a view of the mountains and not the back parking lot. Why didn't he ask us?

2026-01-19 via Nuitee
K
Kitty couple us
9
Rooms could have more than 1 comfortable chair .,
2026-01-19 via Nuitee
T
Tina family_with_children us
7
Pros:

It was ok. Nothing stands out as special.

Cons:

Booking .com messed up my reservation and the motel wasn't able to do anything to help rectify the charges.

2026-01-19 via Nuitee
E
Emilie couple us
10
Nice clean hotel with great breakfast and pool area.
Pros:

Very clean and nice amenities.

Cons:

Nothing everything was great!

2026-01-19 via Nuitee
A
Ann couple us
4
Won't be going back.
Pros:

Breakfast was not what you expected, but the eggs and sausage were good.

Cons:

The beds were uncomfortable, there was a citrus smell, that was pretty strong and the room was dark. Employee was not a professional in customer service. NO ELEVATOR !

2026-01-19 via Nuitee
D
DIANE couple us
6
OK. Sure missed elevator for ADA
Pros:

decent breakfast and good location

Cons:

Needs elevator for ADA hotel guests

2026-01-19 via Nuitee
S
Sarah couple us
10
Wonderful and welcoming! Would absolutely stay here again.
Pros:

Well to start, I base a lot off of people’s reviews when I’m choosing a new place to stay. This hotel did not disappoint! First of all, the view from the front of the hotel is absolutely stunning! If we ever make our way there again, I’ll definitely ask for a room facing the mountains. The check in process was fast, easy and very welcoming. I was born in Enterprise and it was my first time back. The lady at the desk gave me the location of the old hospital and the address. She gets 10 stars for sure! The room was large, relaxing and very clean. The bed was very comfortable if you like a softer mattress, which I prefer. Plenty of hot water, no shower drainage issues and the mini fridge kept our items very cold. We took advantage of the continental breakfast as well. It was great and had plenty of options. We had eggs, sausage, biscuits & gravy in addition to a great little yogurt parfait station. All in all, this place is wonderful. We never used the pool facilities so can’t comment on that. If you’re looking for a place to stay that you can really relax in, this is it.

Cons:

I don’t have any complaints!

2026-01-19 via Nuitee
N
Nathan family_with_children us
7
Clean, comfortable, quiet stay
Pros:

Staff friendly. Facilities very clean and well maintained. Breakfast was well appointed and staffed

Cons:

Neither tv worked in our room, some sort of issue with directTV or the connection outside the room. Front desk could not assist, but did offer to move our room.
Price was steep at over $200 for a one night off-season stay

2026-01-19 via Nuitee
T
TED couple us
7
Pros:

THE LADY SUPERVISING THE BREAKFAST WAS GREAT ! BREAKFAST WAS GOOD.

Cons:

DUE TO BOOKING OUR ROOM THROUGH BOOKING.COM WE DIDN'T GET OUR MILITARY DISCOUNT.

2026-01-19 via Nuitee