SureStay Plus by Best Western Enterprise

Hotels
SureStay Plus Hotel by Best Western
8.8 (399 reviews)
1200 Highland Ave , Enterprise , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Business center
See all facilities

Review Highlights

Pros:
Great staff
Good breakfast
Cons:
Cleanliness issues
Mismanaged reservations

Categories

Cleanliness
8.55
Mixed reviews on room cleanliness and maintenance; some issues with service that affected cleanliness.
Service
9.55
Staff is frequently mentioned as friendly and helpful, with several positive comments about their service.
Location
9.05
Good location mentioned in multiple reviews, with easy access to dining options.
Room Quality
8.55
Rooms described as comfortable but some reviews indicated issues with worn beds.
Amenities
8.55
Amenities were decent but some functionalities like the spa were not operational.
Value for Money
8.55
Pricey for what was offered, given some service and feature issues.
Food and Beverage
8.55
Breakfast quality and availability seem to need improvement based on several critiques.
Overall Experience
9.05
Generally a good experience, despite several noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:15

Property Description

Spectacular Views
Perched atop a hill overlooking the Wallowa Valley and Eagle Cap Mountains, SureStay Plus by Best Western Enterprise offers breathtaking views that will leave you in awe.

Convenient Location
Situated near the highway and Enterprise, our hotel provides easy access to all the attractions in the area, making it an ideal choice for travelers looking for a central and well-connected place to stay.

Full Amenities
With 53 rooms equipped with all the necessary amenities, a relaxing pool, and a rejuvenating spa, we ensure that your stay with us is comfortable and enjoyable.

Book your stay at SureStay Plus by Best Western Enterprise now and experience the perfect blend of comfort, convenience, and stunning views!

Important information:

Please note the property only accepts dogs in designated pet-friendly rooms. Contact the property in advance for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDT

Location

Guest Reviews

8.8
Based on 399 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 9.05
D
David extended_group us
9
We had a great visit.
Pros:

Nice room. Great people. Great view.

Cons:

The breakfast buffet kept running out of food. Not nearly as many choices as in the past. We have stayed there many times. Maid service was marginal. We stayed 3 nights. After the first day the beds weren't made. The 2nd day the beds were very poorly made. Not up to past standards.

2026-08-20 via Nuitee
G
Gregory extended_group us
7
Only place to stay in area built after 1900’s
Pros:

Free breakfast

Cons:

Over priced.

2026-08-02 via Nuitee
C
Cristian couple ro
10
Good spot, good people
Pros:

For a one-night transit hotel, it's more than you need. Mike at the front desk does an amazing job. He handled the issues I ran into that day with so much professionalism. He truly knows what customer service means—he is extremely attentive, kind, and helpful. When you meet people like him, you definitely want to come back

2026-07-23 via Nuitee
D
Debi couple us
9
Location and views excellent!!
Pros:

Location and cleanliness of our room was very good

Cons:

The tv in the sitting room only got one channel

2026-07-18 via Nuitee
L
Laura solo_traveller us
7
Convenient place to stay
Pros:

Great quiet, location just on the outskirts of Enterprise, up on a hill with gorgeous views. Room was very spacious with plenty of space to put luggage. Staff was very friendly and breakfast was served promptly right before 6:00 AM.

Cons:

The bathroom was a little dated, cramped, and needed a little maintenance TLC (the bathroom sink was slow to drain). Some of the towels were coming apart at the edges. The room was also on the naturally darker side - even with all the lights on and curtains open, it was very dim.

2026-07-13 via Nuitee
A
Allen couple us
1
Not worth the money. Go some where else.
Pros:

Nothing to like at this property. 0 stars. Waste of money. Has the Best Western name on it. But it is not a Best Western. Do not stay here.

Cons:

Staff is rude, hotel is dirty, carpets smell like mold. Our room had a horrible musty odor smell. If you have allergies. Don’t stay here. Breakfast is garbage, if you can even call it breakfast. Leave a do not disturb sign on the door they still knock. Don’t look up, you’ll see all of the water stains from water leaks in the roof/ceiling. Hot tub is warm bath water temps. Not a hot tub.

2026-07-08 via Nuitee
S
Susan couple us
8
2026-07-02 via Nuitee
S
Susan couple us
8
Cons:

For the cost of an overnight I would have expected an elevator.

2026-07-02 via Nuitee
M
Michael couple us
8
2026-07-01 via Nuitee
V
Verleen solo_traveller us
9
Wonderful place to stay.
Pros:

Excellent view of the mountains. Great staff. Very helpful.

Cons:

The maid service was a little late one day.

2026-06-30 via Nuitee
K
Kathy couple us
8
Quiet, comfortable room with a view and a breeze!
Pros:

Wonderful to open windows with a fresh cool breeze & view of mountains. Comfortable beds

Cons:

Very strong chlorine smell from pool in lobby & hallway

2026-06-26 via Nuitee
E
Elizabeth couple us
8
Newer Hotel
Pros:

Comfortable room with space for two suitcases, convenient location for visiting Joseph and Hells Canyon Overlook, good air conditioning, breakfast sausage and egg item.

Cons:

No water bottles in room, no pastries other than bagels for breakfast.

2026-06-26 via Nuitee
R
Reed solo_traveller us
7
Pros:

The view

Cons:

The price

2026-06-25 via Nuitee
E
Elly extended_group us
10
2026-06-23 via Nuitee
P
Puccetti solo_traveller us
10
One of my favorite places to stay.
Pros:

Everything is clean and comfortable. I travel with a dog, and they are great about making sure there is a 1st floor room. The staff is helpful and pleasant.

2026-06-23 via Nuitee
P
Patsy family_with_children us
8
Very enjoyable and day shift front desk were very nice.
Pros:

They kept refilling as needed. Had a variety of things to choose from. The staff was friendly and helpful. Will go there again if I get a chance.

Cons:

I can't say anything that was an issue.

2026-06-22 via Nuitee
P
Pryor solo_traveller us
8
2026-06-21 via Nuitee
H
Hogan couple us
9
2026-06-08 via Nuitee
A
A James extended_group us
10
Booking.com Let Me Down Again
Pros:

The hotel was fantastic.

Cons:

Booking.com didn't inform the hotel that I booked two rooms, which Idid. It was only by chance that they had a room for Andy. They had us in a king bed together, that didn't work for myself or for Andy. I'm really disappointed in booking.com for obvious reasons. You need to do better at setting reservations.

2026-06-03 via Nuitee
C
Christina couple us
9
It was a pleasant stay with a beautiful view!
Pros:

Rey nice view and location!

Cons:

It was very clean!

2026-05-26 via Nuitee