Residence Inn by Marriott Ann Arbor Downtown

The proximity to the show we were going to!
The staff was great!!!

Quiet location

I like residence inns and its location to what I was in Ann Arbor to do. Breakfast was good.

Nice location.

My husband and I stayed at the Residence Inn by Marriott Ann Arbor Downtown when we came to the Ann Arbor Art Fairs. We chose this hotel (new and was opened in 2025) because we could easily walk to the Art Fairs. We were pleasantly surprised - this Residence Inn is not an average Residence Inn. The lobby was clean and inviting, having comfy seating, offering complementary fruit-infused water and cookies. Check in and out were speedy; our room (#214) was clean and comfortable; there was a safe in the closet for locking up valuables; the bathroom was SPACIOUS; walk-in shower was nice (not rainfall shower though) and water pressure was great; kitchen was functional; complementary breakfast was basic, but sufficient; gym was small, but opened 24/7; swimming pool was small and not for lap swimming; staff were polite and helpful. We parked our car in a public parking garage within a block (unloaded by the hotel first). Overall, this hotel appeared to be well managed. We were happy we chose this hotel.

Great location, comfy room, friendly staff, great breakfast

I couldn't find a thing wrong with this Hotel. Perfect.

Cameron, Shane, Kevin, Josh and John were all outstanding and the hotel and amenities were high class. The area is full of places to patron and within walking distance. We LOVED staying here during our conference!

Location, Cleanliness, & helpful staff.

Had a great stay here. Great location for what we needed and the staff was super friendly.

I am an international visiting researcher staying at this property as a guest of the University of Michigan. During my stay, a prescription medication — a Mounjaro injection pen, valued at approximately $1112 — went missing from the refrigerator in my room following a housekeeping visit on Friday. I had used the pen on Wednesday and can confirm with certainty it was present before the room was serviced.
What followed was a two-week exchange with the General Manager, Ms. Mercedes Provost, that ultimately led nowhere. The property conducted an internal review, interviewed the housekeeping staff, and concluded there was no wrongdoing — which I respect as a process. What I cannot accept is what came next: I was told that the only path to reimbursement was to file a police report and produce the original purchase receipt for the medication.
As an international guest, I do not travel with pharmacy receipts for my prescription medications. This is not a reasonable expectation of any traveler. In practice, these two requirements made any form of resolution completely inaccessible to me. At no point during this process did the property offer any alternative — no goodwill gesture. Nothing.
A prescription medication disappeared from a locked room after a housekeeping visit. The guest was sent away with an apology and a set of impossible conditions. That is not the standard Marriott guests should expect, and it is not the experience I anticipated when I chose this property on the University's recommendation.
I share this not out of anger, but because future guests — particularly international visitors and those traveling with medical necessities — deserve to know what kind of support they can expect if something goes wrong during their stay.

Cameron and Shane were SO helpful! We were in for a conference and they were there for us with any question or request that popped up. They’ve got you with anything you need.

Valet service was on top of it even though it was very busy.

Rooms were nice, location was easy.

Breakfast was good and plentiful.

I had a wonderful experience at the hotel in March of this year. Outstanding staff. I would be remiss if I didn't comment on the wonderful service of Adriana and Joslyn. Great hotel and great people!

The room was very nice. It has a nice kitchen (although I would change the lightbulbs to 3000K; trust me) and is big enough to host a pregame party, which is what we needed it for :)