Residence Inn by Marriott Ann Arbor Downtown

clean, convenient, friendly staff. I appreciate the complimentary ice bags at the front desk. It’s become my favorite Ann Arbor hotel

This is the best location. And the only downtown hotel that includes breakfast in the rate already so I don’t have to worry about calculating that in.

We stayed for two weeks, and had an all around great experience. The only non-standard thing was parking, but that’s a tradeoff for being downtown. Location was great. Rooms were spacious and clean. There was near zero noise in the room, overall great value for the money.

The front desk staff was awesome whenever we needed them, or just being friendly. Special shout out to Cameron, Shane, and Steve, thanks for making it a great stay.

I would definitely return.

My husband and I stayed three nights in early March 2026 because my husband was being evaluated for cancer at University of Michigan Hospital. We then stayed five nights later in March while my husband was recovering from cancer surgery. The young man at the front desk, Cameron, was wonderful. Very compassionate about our situation and very caring. The breakfasts were a step up from the usual fare at other Residence Inn’s. Fresh food and a varied menu. Room was well appointed. Valet quick to retrieve our car when needed. Complimentary warm cookies provided each afternoon in the lobby. A perfect place to stay anytime, but especially convenient if your loved one needs medical care at the University of Michigan complex, because of its close proximity. Wonderful experience.

Staff was polite and friendly will stay again

My last minute trip from California to Michigan to support a dear family member through a serious medical crisis was stressful. All of the caring staff at the Residence Inn (who did not know my circumstances), were terrific.
Every morning at breakfast, I was greeted by a kitchen attendant, Walter, with a great big smile! He was professional AND fun and delightful. The front desk staff were exceptionally accommodating, especially Cameron.
My room was kept clean, comfy and well-supplied for my entire stay. I remain very grateful. Thank you!

The staff was very nice and professional BUT the room was depressing and outdated. Very bad water pressure in shower. Woke up and the floor/carpet of the bedroom was soaking wet, flooded. Got our clothes and shoes wet. HVAC was loud and inconsistent. Every light switch I touched gave me a huge shock. Very bad experience. Management needs to upgrade this hotel.

The best part of the hotel is the staff. From those cleaning, to those coordinating/cleaning up the breakfast area, to the front desk staff- all were friendly and happy to assist. Cameron and Delisha at the front desk were great, and Cameron went above and beyond - even printing materials for me while the printer was finicky.

We are very pleased with the excellent service Resistance Inn Ann Arbor delivers. From the start with Erin making arrangements with our multi weeks of stays, to front desk Cameron and Tracey welcomings. And it does not end there. Rooms are spacious and spotless. Staff really pays attention to details. Each morning we enjoyed the endless breakfast prepared by Haroldo, and attended by Walter, always both with a greeting and smile. Lee who mans the valet is an major asset to the company., so helpful, caring and yet professional. Management is spot on with training staff and running an A+ establishment. Because my medical treatment will be ending after 5 weeks, our stay will also be ending, however we will take many wonderful memories of the staff of Residence Inn Downtown Ann Arbor
Cheryl and Randy Nicholson

I absolutely love this hotel! Everyone from the front desk down to Opal at valet at check out was really warm and inviting! I will be coming back during my next stay in Ann Arbor!

From check in with Delisha to the clean, comfortable room and full breakfast bar, or stay was amazing. We’ll be back when our plans call for a stay in Ann Arbor!

Delisha Beavus and Teal went above and beyond to help us at the hotel, with parking and recommendations while we stayed in Ann Arbor.
Thank you again!

The breakfast was great. The staff were very pleasant to deal with and helpful.