Baker House Hotel

The staff make this place shine, even more than the ambiance (which is clearly a rightful draw). They make a heartfelt effort to make this a good experience for everyone.

We stayed at the Baker House hoping to celebrate our anniversary. The house must have been a hundred degrees so they brought a small dirty fan up into our room. The furniture is all old with springs popping through worn filthy cushions. We had stayed in the past and they had included breakfast and there was staff on site then. This time we were left completely alone in the house and when we called the number on the check in card for after hours it went straight to voicemail. Also apparently no more breakfast is included just a bowl of half rotten fruit sitting on the community table. The $48 brunch the next morning also offered moldy fruit. We sat on the front porch where the tables aren’t even dining tables but end tables so we smacked our knees against the legs and couldn’t even push in our chairs to eat properly. An older man who I believe was the owner was yelling and swearing at his employees at the front desk when we were in the bar area. I don’t think he knew we could hear but the entire experience was so disheartening , uncomfortable and just disgusting we will never ever go back. Such a shame such a beautiful house is being run into the ground by a man who obviously cares nothing for the quality of the food or maintaining the house or even having enough professionalism not to swear and scream at his employees in front of the guests. Zero stars. So disappointing. Worst anniversary ever thanks to the bad choice we made going there. We definitely won’t be back and I’ll be posting this review on every site possible to warn others not to let Baker House destroy anyone else’s special occasion.

Location was great, but the AC control was not working and it was warm in our room upon arrival. And the windows don’t open. I found the bed and pillows uncomfortable, but my husband said they were ok. Decor and ambiance was nice and what we expected and a fun change from modern hotels.

Very bad service. We did a reservation on line and the hostess refused to accept us. Very disappointed. I think this people is very racism. The owner should to check the process. I live in Chicago but when I come back here I prefer to eat in another place

We had been looking forward Baker House’s brunch for our 30th anniversary and noted this when making reservation. Basic service was lacking. Had to request plates for croissants. Requested condiment delivered when meal over. Offered deserts were still frozen and lackluster. Food was so-so. Did not acknowledge the occasion even though reservation form specifically asks if it is a special occasion. Management was dismissive when explaining they lost their chef and general manager the night before. Their basic efforts fell significantly short of meeting the mark. Do not recommend.

Nice experience

The property itself was beautiful and so was the room. It was unique, and it felt like I was stepping into a luxury 1800s suite.

However, since this is such an old building, you can hear everything from the upstairs. On both mornings that we stayed, we heard every single footstep from the person living upstairs starting at 7am to 8am, until they left. There was no noise insulation, and it was really unfortunate to be woken up every morning because of the very, very thin walls and ceilings.

Also, make sure to turn the dial on the wall *off* otherwise music will start playing starting at 8am. We weren’t aware of this and therefore were awoken again at 8am by music.

Also your stay may irritate your allergies if you are allergic to dust.

But aside from that, the complimentary breakfast was very delicious, the included Sunday brunch was delicious, and the rooms and the house itself was gorgeous.

Everyone was also very nice.

Old time charm

Great historic mansion turned into a hotel! Amazing place to stay on Lake Geneva, with a courtyard for coffee and a speakeasy in the basement.

If you want to read an Agatha Christie in style this is the bed and board for you. See a picture of the place. Good location also. We’ll be back

Restored home with lots of period decor and furnishings. Beautiful views of Lake Geneva. Unique Speakeasy in basement.
Very special place updated without destroying period styles.

This hotel was beautiful with a wonderful view of the lake. The unexpected private parking spot and dining table were a plus. Also a wonderful continental breakfast with a view.

The themed rooms and team taking care of the property are fantastic. Fireplaces in each room made for a memorable stay. Very cozy, with comfortable beds and lounge for breakfast. The warm croissants in the morning watching the lake were memorable.

It was the perfect overnight getaway to celebrate a birthday. The staff were welcoming, kind, and attentive. Love the small touches that you find throughout the property. We enjoyed our dinner and the lovely quiet breakfast in the morning. It is ideal for anyone who loves history and being swept up in it.

Beautiful Victorian style building looking over Lake Geneva. Bed was so comfy, we usually do t sleep well the first night at any hotel but this was exceptional. Gorgeous tiled bathroom keeping with the decor but the shower fixtures are sleek and modern including horizontal spray and rain shower head. Luxurious thick robes are ready to warm up in! We were in the Champagne room and i could've stayed all week. Everyone we dealt with was so nice and welcoming. Bartender fun and mixed a great Gin martini! Will be back for sure!

The Best meal, the best staff and management, great culinary cooks who care about what they are serving, super awesome eclectic ambiance. You have to at very least enjoy a drink at happy hour and see for yourself. The steak is Amazing and the staff is out of this world full of smiles and kindness. It like going to dinner at a family member who has a fancy home. A plus.

Staff was excellent - food fantastic. Will definitely be back.

Selected the hotel based on location and historical information, for an over night stay and dinner for my birthday....it exceeded expectations, property and staff were like something from the guiled age.just step back in time and imagine being pampered.
Would suggest for anyone looking for something different and enjoyable.

Wonderful hotel. Because we stayed on Monday we were able to check in early. Everyone was friendly and the house is filled with history. Right across from Geneva lake and close to everything Highly recommend.

I had made reservations for a Birthday on Sunday 6/25 and we were looking forward to the Sunday Brunch Menu, which I have had before and the food was delicious and it was listed on the Website. However, this was THE worst visit EVER! We were not even offered the Brunch Menu and all that was offered was a Buffet, which was equivalent to a poor continental breakfast at a 2 Star Hotel. The Eggs weren't eggs and obviously Egg Beaters, there was oatmeal that looked nasty with no bowls even, the tortellini pasta looked leftover from who knows when. The sausages were brown and serve, there was some gray sausage gravy with some hard stale biscuits, and bagels without any cream cheese. No beverages other than coffee were available either. For the price of $48??? Not to mention a Childs plate was $35. This was absolutely outrageous and was not worth $10. In addition, there was no acknowledgment to having a Birthday guest in our party. You just lost 8 customer's and 5 of them had never been there before. You need to rethink that whole buffet thing because I'm sure others were not impressed at all.