Courtyard by Marriott New Orleans Westbank/Gretna

Hotels
Marriott
5 Westbank Expressway, Gretna, Louisiana, 70053 , Gretna , US

Facilities

Elevator
Fitness facilities
ATM/banking
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Express check-out
Internet access in public areas - high speed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
Poor water pressure
Overpriced food options

Categories

Cleanliness
8.05
The property was clean and the room was very clean with no complaints.
Service
8.55
Outstanding staff and professionalism; always friendly.
Location
8.55
Hotel was accessible from the freeway with restaurants and shopping close by.
Room Quality
8.05
Rooms were nice but had issues with water pressure.
Amenities
8.25
Standard quality for this hotel tier.
Value for Money
8.05
Wish they had better breakfast options; bistro considered overpriced.
Food and Beverage
7.55
Breakfast offerings were deemed overpriced and lacking.
Overall Experience
8.55
Great stay overall despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:32

Property Description

Recreational Amenities

Indulge in leisure at the indoor pool and fitness center provided.

Dining Options

Savor a meal at the Courtyard Bistro with a cocktail or unwind at the coffee shop/cafe.

Convenient Amenities

Benefit from complimentary wired and wireless internet and on-site parking.

Experience comfort at Courtyard by Marriott New Orleans Westbank/Gretna. Book now for a delightful stay!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSY

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

Cleanliness: 8.05
Service: 8.55
Location: 8.55
Room Quality: 8.05
Amenities: 8.25
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 8.55
A
Ali family
10
Pros:

Always love this hotel. Very clean and very friendly staff.

2025-10-05 via Nuitee
B
Brandi
10
Pros:

Simply amazing! Outstanding staff

2025-09-22 via Nuitee
P
Parrish family
10
Pros:

Room was very clean had no complaints or problems during our visit. Staff was nice and check in went smoothly.

2025-09-22 via Nuitee
L
LaRonda
10
Pros:

Nice

2025-09-02 via Nuitee
K
Kenitra
8
Pros:

Great rooms

2025-08-21 via Nuitee
A
Alice family
10
Pros:

The property was clean, quiet and the desk attendant was very helpful and good customer service. Room was equipped with what was needed and you could always ask for service.

2025-08-06 via Nuitee
D
Denise partner
8
Pros:

Everything was wonderful except the warer pressure in the shower.

2025-08-05 via Nuitee
A
Aminta
8
Pros:

Great stay.

2025-08-05 via Nuitee
L
Lisa partner
10
Pros:

Hotel was accessible from the freeway. Restaurants and shopping close by. Professionalism and courtesy by staff.

2025-07-30 via Nuitee
N
Nicole
8
Pros:

I've stayed here a few times. The staff is always very friendly. I was a little disappointed this visit due to the lack of water pressure in the bathroom sink. I did mention it and they said they would tske care of it. The beds are firm and the rooms are clean. I visited for 2 nights in July.

2025-07-29 via Nuitee
D
Dacia
8
Pros:

It was nice for an overnight stay. Will stay there again.

2025-07-21 via Nuitee
J
James
8
Pros:

Wish they had a better breakfast option. The bistro is overpriced. $42 for 2 coffees a breakfast burrito and 2 scrambled eggs is outrageous.

2025-07-12 via Nuitee
M
Madelyn
6
Pros:

Room was clean and nice but had no closet to hang clothes/ get rid of travel wrinkles. Facility has been remodeled but needs a few fixes

2025-07-08 via Nuitee
R
Ralph family
10
Pros:

Best stay we’ve had in some time. Easy check in and check out. Clean room, spacious and beautiful.

2025-07-06 via Nuitee
P
Patricia family
10
Pros:

Very comfortable beds

2025-07-06 via Nuitee
K
Kevin
8
Pros:

The Courtyard was an ideal travel spot for my very short trip.

2025-07-05 via Nuitee
C
Carolyn
8
Pros:

The staff was amazing; no check in problems very comfortable and great atmosphere. Enjoy the food. They would have received a 5 but after going to settle down for the night , when turn back sheet found pillow and bedding very nasty with a stain. Picture was shown to front desk who was extremely upset and concerned.

2025-06-28 via Nuitee
M
Moneke
10
Pros:

.

2025-06-22 via Nuitee
R
Rajameson family
2
Pros:

Terrible

2025-06-17 via Nuitee
J
Joseph
10
Pros:

Very nice and clean hotel. I will recommend others to stay at this hotel 😊

2025-06-15 via Nuitee