Folkestone Opéra

Terrible experience. When we arrived the hotel website says safe in room- not true. We were informed the key had gone missing so we had to take our valuables with us. Also someone used the washroom and didn’t flush (#2) which meant the room was not cleaned. Stains on carpets and there was a bug on our bed when we came back from dinner. We called the front desk but they said we had to wait until the next night to speak to a manager. We left the hotel and are still fighting with the hotel for a refund. Worst experience at a hotel we have ever had.

Fantastic location for our 4 night stay with access to several metro stations and just a 15min walk to Place de la Concorde. Plenty of food choices, some literally across the street! Good WiFi connection. Friendly welcoming and helpful staff. Bed and pillows could be better.

very nice hotel and amazing staff. A special thank you to the receptionist who kindly provide me with his own charger to help me with my phone!
nice room, very quiet and top clean - great service from the housekeeping too.

We stay here every year and love the location

Staff was very friendly, rooms were clean.

Although room was small but fairly normal by Paris standards, everything was adequate and quite for the of us. Staff was amazing and room was nicely touched up and filled amenities daily. Location is fantastic tons of shopping and cafes, restaurant choices as well as many Metro stops (subway) within a block or 2 .very safe area and would highly recommend!!

Good size room. Excellent location. Very helpful staff, nice decor

Perfect stay at this lovely hotel. Staff were very friendly. Rooms were clean and the facilities such as Nespresso coffee machines, kettle, free drinks and snacks were a lovely unexpected bonus. Easy walking distance to major tourist spots and the metro for getting further afield was very close. Would highly recommend

Amazing staff!

Central location was good as a base for vacation.

The hotel is a little/lot worn - older boutique hotel but the staff were over the top accommodating! Best hotel staff we have ever had! The rooms were clean but a little dated and worn. Excellent location, very quiet. We would stay there again for sure - the staff were all 5 stars!

The front office staff were very friendly and helpful. The rooms were clean and although a bit small gad plenty cupboard space. My room had a bath (with shower head for anyone wanting to shower).
The front office area is clean and spacious.

What a wonderful hotel. From the moment we stepped into the lobby it was a great experience. The team was extremely helpful and friendly. Our room was the perfect size; and well decorated, comfortable and clean. It is located in an excellent location for restaurants and shopping. We will definitely return should we return to Paris. I can’t say enough good things about the Folkstone Opera Hotel!

Beautiful and quiet! Exceptional staff!! Will definitely come here again when I return to Paris!

Overall experience is good despite the hotel bathtub is old, convenient location to everything

Good value

It’s located in a good walkable distance to attractions.

The staff was so friendly and helpful i truly enjoyed my stay.

Great hotel with friendly and helpful staff.

Very nice hotel, quiet room with comfortable bed. Close to almost everything. Staff were very nice.