Facilities

Free breakfast
Full-service spa
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Free bicycles on site
Carport
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Exceptional Service
Incredible Views
Luxury Experience

Categories

Cleanliness
9.2
Standard quality for this hotel tier.
Service
9.7
Staff was wonderful and provided exceptional service.
Location
9.7
Incredible views and peaceful setting.
Room Quality
9.2
Super modern and well equipped.
Amenities
9.4
Smart-cars and other amenities made for a great experience.
Value for Money
9.2
Expensive but absolutely worth it for the experience.
Food and Beverage
9.2
In-hotel restaurant was open for lunch with great views.
Overall Experience
9.6
One of the most incredible hotel experiences ever.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:59

Property Description

Immerse yourself in luxury at The View Lugano, a stunning 5-star oasis nestled by the serene shores of Lake Lugano.

Indulgent Spa Experience
Unwind at our full-service spa, offering rejuvenating massages, body treatments, and facials that cater to your every need. After your pampering session, take a refreshing dip in the indoor pool, relax in the hot tub, or rejuvenate in the sauna.

Gourmet Dining
Savor international cuisine at our acclaimed restaurant, The View Lugano, where you can enjoy exquisite dishes paired with fine wines in a sophisticated atmosphere. For a more casual experience, indulge in 24-hour room service or sip your favorite drink at the poolside bar.

Premier Accommodations
Retreat to one of our 18 uniquely designed guestrooms, featuring Select Comfort beds with premium bedding, minibars, and LCD televisions to enhance your stay. Complimentary Wi-Fi and luxurious amenities ensure you're connected and comfortable.

Book your escape to luxury today!

Important information:

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

9.4
Based on 58 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.7
Room Quality: 9.2
Amenities: 9.4
Value for Money: 9.2
Food and Beverage: 9.2
Overall Experience: 9.6
H
Henzab • couple • qa
8
2026-05-07 • via Nuitee
B
Bader • couple • sa
10
2026-04-30 • via Nuitee
P
Patrick Hüppi - zin • couple • ch
9
angenehm und entspannt
Pros:

schöner -Ausblick und modernes Zimmer

Cons:

Teppich im Wintergarten entspricht nicht dem nötigen Standard für diese Klasse von Hotel

2026-04-24 • via Nuitee
H
Huub • family_with_children • nl
9
2026-04-20 • via Nuitee
W
William • solo_traveller • ch
10
The best in Ticino!
Pros:

Top shelf best hotel in Lugano
Magnifique

Cons:

It’s up a hill but they accommodate with bikes or smart cars available for use

2026-03-29 • via Nuitee
S
Sven • couple • ch
10
Top!
Pros:

Das Personal ist Outstanding. 6 Sterne!

Cons:

BF buffett könnte reichhaltiger sein

2026-03-25 • via Nuitee
A
Anna • family_with_children • ch
10
Amazing hotel with a truly splendid view to the lake!
Pros:

The view from the room to the Lake, friendliness of staff and the room was amazing!

2026-03-05 • via Nuitee
J
Julien • solo_traveller • li
10
2026-01-20 • via Nuitee
K
Karthik • couple • fr
10
Pros:

We loved the view from the room. It's called "The View" for a reason.

2026-01-20 • via Nuitee
R
RAWAN • extended_group • sa
9
Pros:

Space of rooms & view

2026-01-19 • via Nuitee
B
Barbara • couple • de
10
2026-01-19 • via Nuitee
H
HAMID • family_with_children • ae
10
2026-01-19 • via Nuitee
T
Thomas • family_with_children • ch
9
2026-01-19 • via Nuitee
E
Ernesto • couple • cl
4
.Decepcionante
Pros:

.cuentan con algunos autos eléctricos de cortesía lo que facilita moverse hacia Lugano porque el hotel esta lejos y arriba de un cerro.
La atención de Marina en la recepción también es destacable. muy bien ella.

Cons:

.No es un hotel 5 estrellas. Personal en general poco capacitado para atender clientes.
Hotel lejos de la ciudad de Lugano. Un taxi sale 30chf ida y otros 30 la vuelta.
En recepción al hacer check out solicité una factura y me dijeron que no era posible y que la debía pedir a Booking. Esa persona , mujer, atiende muy mal y no tiene condiciones para atender público

2026-01-19 • via Nuitee
B
Bart • family_with_children • be
5
Nice but a pitty that 2 persons spoiled it a bit
Pros:

Beautiful hotel. Most of the staff was realy friendly and did a perfect job. Unfortenately they forgot to clean our room. We left the hotel around 10 o clock and came back at 14 o clock. Housekeeping did not pass in our room by that time. When we asked the reception they told us the the reason was because our do not disturb card was out or because we forgot te give our keys to reception before leaving the hotel. Neither of both was the case, so there was no reason not to clean the room. A mistake can always happen but we found it profound the there was no appologie from the lady in the lobby. First day they forgot to bring us the breakfast menu.

2026-01-19 • via Nuitee
I
Ina • family_with_children • us
8
2026-01-19 • via Nuitee
S
Simona • couple • it
10
2026-01-13 • via Nuitee
J
Jérémy • couple • ch
9
2026-01-10 • via Nuitee
B
Blerta • couple • ch
10
2026-01-04 • via Nuitee
S
Seonaid • family_with_children • gb
10
2026-01-02 • via Nuitee