The New Chichester Hotel

Hotels
Independent
8 (67 reviews)
Old London Rd, Wickford, England, SS11 8UE , Wickford , GB

Facilities

Meeting rooms
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Quiet location
Cons:
Poor cleanliness
Limited food options

Categories

Cleanliness
5.96
Multiple reviews mentioned dirt, dust, and poor cleaning standards.
Service
9.93
Staff were described as friendly and helpful, although organizational issues were noted.
Location
9.47
Quiet location, but requires a car to reach main areas.
Room Quality
7.92
Rooms were generally clean but many issues were reported such as poor maintenance.
Amenities
6.95
Limited amenities, including poor breakfast options and lack of a bar.
Value for Money
8.91
Prices are reasonable for the area, despite some issues.
Food and Beverage
5.96
Breakfast options were criticized and limited.
Overall Experience
8.93
Mixed feelings; not a primary choice but acceptable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:21

Property Description

Discover a charming getaway at The New Chichester Hotel, where comfort meets convenience in the heart of Wickford.

Breathtaking Views
Relax on our beautiful terrace and garden, perfect for unwinding after a day of exploring. Take in the serene surroundings that will leave you rejuvenated.

Modern Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Each of our 36 well-appointed guestrooms offers a flat-screen TV and cozy seating areas for your ultimate comfort.

Culinary Delight
Savor delicious meals at Baazaan Restaurant or opt for a quick and satisfying to-go breakfast available daily. Our dining options ensure that your culinary cravings are well taken care of.

Experience a perfect blend of relaxation and adventure at The New Chichester Hotel. Book your stay today!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8
Based on 67 reviews
Cleanliness: 5.96
Service: 9.93
Location: 9.47
Room Quality: 7.92
Amenities: 6.95
Value for Money: 8.91
Food and Beverage: 5.96
Overall Experience: 8.93
B
Barrie partner
10
Pros:

Excellent location, plenty of parking space, very helpful staff, good value for money.

2025-10-10 via Nuitee
R
Rhys
4
Don’t stay here unless last resort
Pros:

Poor condition water pressure in shower awful paid £4 for breakfast that wasn’t even available!

2025-09-25 via Nuitee
V
Victoria
4
Nice staff
Pros:

I didn't like the breakfast at all. There was an Indian restaurant without a bar. Plenty of parking.

2025-09-22 via Nuitee
B
Barrie family
10
Pros:

Excellent place, rooms well fitted, quiet but accessible.

2025-09-21 via Nuitee
P
Perry friends
2
Pros:

Very very very very poor, stood outside in the rain would be better than the showers, dirt dust and cobwebs in bedrooms, no bar and breakfast consisted of potted pineapple and a cheese tostie that you have to eat in your filthy room.

2025-09-07 via Nuitee
M
Millie family
4
Pros:

I have never known such an unmanned hotel, the reception desk was only open for 3hours per day - i arrived later in evening and only just caught someone on the desk. Although she was very helpful it was very unorganised and she had to call her manager regarding my booking as clear instructions had not been left for her. I did not receive any confirmation from the hotel when i booked and had to make several attempts to contact the hotel prior to my booking along with numerous attempts at calling the hotel but with no response. i find it hard to believe that a hotel can be run this way. The room itself was clean and very basic but served its purpose. My negative would be all based on the running of the bookings and felt that better management was needed.

2025-08-29 via Nuitee
J
John
10
Restful
Pros:

Very comfortable room, spacious and clean.
If you want peace and quiet, this is the place to stay, a little out the way so need a car.

2025-08-26 via Nuitee
J
Jason
8
Pros:

A out the way hotel quiet, friendly staff.

2025-08-26 via Nuitee
N
Natish family
4
Pros:

The bath tub was dirty, one of the bed head boards had a stain that looked like blood, my stay was only 2 nights so the hotel didn’t have time to resolve this issue, also the reception has limited opening times

2025-08-25 via Nuitee
V
Verified traveler
6
Needs a good clean
Pros:

The place was very weird and quiet. Nice location but no one around. Restaurant empty. No cafe for drinks or coffee. Room was ok but surrounding outdoor corridors and courtyard dirty and full of cigarette butts. Place needs a good clean. Was provided with a fan in the room which was handy as room quite stuffy and hot.

2025-08-20 via Nuitee
R
Robert
2
Pros:

Nice towels in bathroom but nowhere to put them. Bedroom a bit sparse as was the staff. Lucky to get a staff member in the afternoon to check us in as electronic check in did not work. Opinion on hotel influenced by our saturday Times disappearing (clearly set aside and wanted) but room bins not emptied and room not serviced. Hope houskeeping enjoyed the crossword?

2025-08-15 via Nuitee
J
Jason family
6
Pros:

The rooms have been partially refurbished, so could do with a full refurb. Should be an option to dine in for breakfast rather than a takeaway breakfast.

2025-08-13 via Nuitee
D
Darren
6
A little odd….
Pros:

Admittedly, I didn’t check the small print regarding the very limited Reception hours, but the place was completely deserted when we arrived, with only a couple of cars in the acres of car park, making the £2.50 parking charge unnecessarily cheeky. No reply to calls initially & when we eventually found our way in - the front door is really stiff and needs a hefty push - after a 5 hour drive with elderly parents, early check-in, wasn’t apparently available. Another guest arrived at the same time and, when he’d worked out the entry process, he managed to check in early. Still virtually deserted when we returned 6 hours later after a family event locally, but the self-service check worked, provided you still have your QR code and booking reference handy. Food at the Indian restaurant was excellent. 20% food discount presumably for hotel guests, although they don’t serve alcohol, which was a pity because a cold beer would have gone down really well after a long day. Rooms were clean and comfortable although no kettle in one of our 2 rooms and, although the bathrooms were clean, neither shower worked adequately with either a dribble of cold, or pulses of scolding hot water being the only options. Obviously relatively recently refurbed with attempts to modernise the check-in process, but it just felt a bit lacking and impersonal.

2025-08-10 via Nuitee
M
Murdo M
2
Pros:

Nothing to like or recommend this hotel. It was sad depressing and completely soulless. The exterior areas were dirty and unkept as well as the lobby and general reception area. We were shown to a room which had not been made up, soiled bed linen strewn around along with obvious previous occupation. A moody person reluctantly offered us another room which although serviced was nevertheless dated, tired and generally unwelcoming. The “breakfast to go” was hurriedly prepared and did not represent value for money as well as being tasteless.
Avoid this hotel at all costs

2025-08-03 via Nuitee
J
Jackie partner
6
Pros:

The guy on reception was nice but the room was ok and the bathroom a bit scruffy.very strange water pressure issues to much via the taps but hardly any through the shower.

It wouldn't take much to make this into a really nice hotel.

2025-08-02 via Nuitee
C
Caroline partner
6
Pros:

This hotel is very good for someone driving and looking for one night stay. The room is clean and confortable. We had problem with the check in timing. We were told we could come at 15:00 but no one was there. We had to come back at 16:30. Breakfast also is an issue: it is a breakfast to go, no restaurant to seat. You take your back and go back to eat it in your room. Same every day. It is a bit disapointing. Staff is trying her best with the option she has.

2025-07-31 via Nuitee
J
John family
4
Pros:

No one at reception on check in, No where to get any drink or refreshments, not even a machine. Restaurant is not as advertised, it’s Asian only, rooms were not clean, one room bathroom even had vomit stains left on toilet, doors slamming all night.

2025-07-27 via Nuitee
C
Christine
10
Pros:

It was great staying at the hotel. Ideal for going to the family BBQ a short distance away.

We are waiting for a refund as we didnt have breakfast. Thank you for a comfortable stay.

2025-07-27 via Nuitee
Z
Zoe
6
Poor / Average
Pros:

The receptionist was amazing, very welcoming and helpful. She delivered me a fan as the room was hot.
The bed was clean but the room has been poorly decorated, builders have not finished off well and remnants of paint on floor and doors was unsightly. The water wasn't running well, no pressure, and cold!! So I couldn't have a hot shower. Disappointing.

2025-07-22 via Nuitee
D
Denice family
6
Pros:

This place should be listed as a motel not a hotel. There is no bar and the restaurant does not serve alcohol or allow BYO.
The is no breakfast as advertised so that was a waste of 30pound. Staff were hardly around and unhelpful.
Do not recommend

2025-07-15 via Nuitee