Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Stunning views
Impeccable service
Cons:
Some noise from outside
High prices for certain services

Categories

Cleanliness
8.49
Standard quality for this hotel tier.
Service
9.96
Guests lauded the attentive service and special mentions of staff.
Location
9.5
Many reviews highlighted the beautiful location by the Bosphorus.
Room Quality
9.45
Rooms were well-appointed with excellent views.
Amenities
9.48
Exceptional amenities including restaurants and a spa experience.
Value for Money
8.94
Some comments on higher prices but still seen as worth it.
Food and Beverage
9.49
Breakfast options were praised and dining experiences were exceptional.
Overall Experience
9.86
Overall, guests found their experience remarkable and recommend it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:44

Property Description

Luxurious Accommodation

Çırağan Palace Kempinski Istanbul offers a lavish stay in the heart of Istanbul. The air-conditioned rooms with free WiFi and free private parking ensure a comfortable and convenient experience for guests. Some rooms even feature balconies for a stunning view.

Exceptional Facilities

The hotel boasts a fitness centre, a garden, and a terrace for guests to unwind and relax. Indulge in delicious Mediterranean and Turkish cuisines at the restaurant, or sip on cocktails at the bar. The multilingual staff are available 24/7 to cater to all needs.

Convenient Location

Located near Dolmabahce Palace and other attractions, the hotel provides easy access to explore the city. With a paid airport shuttle service, guests can seamlessly reach the hotel for a memorable stay.

Book your stay at Çırağan Palace Kempinski Istanbul now for an unforgettable experience!

Important information:

Please note that daily breakfast is free of charge for 2 children up to 12 years old.

When booking more than 9 rooms, different policies and additional supplements may apply

Please be aware that in case you want to shorten your stay or make an early departure from the hotel, full amount will be charged by the hotel team.

Please note that children under 12 are not allowed in the Tuğra Restaurant.

Only cats and dogs are allowed; no birds, reptiles, fish, rodents, pigs or exotic pets will be permitted. Dogs/Cats may not exceed 10 kilos. We permit 2 pets per room.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Bar is closed from 2026-06-01 until 2025-09-30

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 12 years old stay for € 56 per person per night when using an available extra bed.
    People 13 years old and over stay for € 112 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1739 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 9.86
M
Mihaela Cristina • solo_traveller • ro
10
2026-04-11 • via Nuitee
A
Ahmad • couple • jo
9
Piece of heaven by the phosphorus.
Pros:

Very pleasant place by the phosphorus. Like no other.

Cons:

The bed was small .

2026-04-11 • via Nuitee
E
eunmee • couple • kr
9
2026-04-10 • via Nuitee
• couple • fr
10
2026-04-09 • via Nuitee
O
Olga • couple • ru
10
Pros:

Сервис номеров идеальный, персонал отзывчивый ! Очень комфортно провели время

Cons:

Не очень понравились завтраки , выбор большой, но приготовление блюд оставляет желать лучшего!
Выпечка не вкусная (
Фруктов мало(

2026-04-08 • via Nuitee
E
Evgeniy • family_with_children • ru
10
Pros:

Всё

2026-04-06 • via Nuitee
B
Brian • couple • us
10
2026-04-06 • via Nuitee
F
Fedor • family_with_children • de
10
Wunderschönes Hotel mit Top Service
Pros:

Frühstück absolut top
Lage sehr gut Personal extrem freundlich und zuvorkommend

2026-04-06 • via Nuitee
E
Evgeniy • family_with_children • ru
10
2026-04-05 • via Nuitee
L
LAURENCE • solo_traveller • be
9
Parfait
Pros:

Tout, la piscine extérieure chauffée était fantastique

Cons:

Rien

2026-04-05 • via Nuitee
C
Carlos • extended_group • es
10
2026-04-05 • via Nuitee
H
Hasan • couple • tr
10
2026-04-04 • via Nuitee
P
Petra • couple • at
10
Ein wunderschönes Hotel, das höchsten Ansprüchen gerecht wird!
Pros:

Wunderschönes Hotel mit top ausgestatteten Zimmern. Sehr freundliches Personal, das bemüht ist, den Gästen alle Wünsche zu erfüllen. Das Frühstück ist großartig. Es befinden sich 4 Restaurants im Hotel, alle sind großartig. Die 2 Restaurants im Palast-Teil (Bellini, Tugra) bieten Kulinarik vom Feinsten und spektakulären Bosporus-Blick.

Cons:

Recht weit von der Altstadt entfernt.

2026-04-04 • via Nuitee
_
_coxy_oliver • Family • Bray on Thames, Berkshire, England
10
Brilliant Stay at Ciragan Palace
Pros:

Just got back from a great trip to Istanbul and wanted to say a massive thank you to everyone at the Hotel, from the moment we arrived to the moment we left (including the late check out which made our last day very easy) the whole experience was first class. Rooms were lovely, service was excellent and they helped us have a fantastic experience in Istanbul! While all the staff were brilliant I wanted to mention the staff at the Concierge desk (Zeki, Ugur, Sinan, Baris, Onder and Emre), absolutely fantastic. Every request was dealt with perfectly, amazing restaurant recommendations (brilliant tables at the time we wanted), great trips/tours and super helpful at all times.

Can't wait to come back!

2026-04-03 • via Tripadvisor
9
97judyx • Family
10
Excellent
Pros:

I recently had an excellent stay at this hotel, largely due to the outstanding service provided by my butler Erhan and housekeeper Serpil. Both of them delivered thoughtful, professional, and warm service from start to finish.

Butler Erhan was incredibly attentive and efficient. He responded quickly to all my requests, offered useful suggestions, and always greeted me with a friendly smile. He made sure my stay was smooth and comfortable, taking care of every detail with great patience and professionalism. His service truly made me feel well looked after.

Housekeeper Serpil kept my room perfectly clean and tidy every day. She paid great attention to small details, refreshed the room carefully, and maintained a consistently pleasant and polite attitude. The room was always spotless, fresh, and welcoming thanks to her hard work.

I am extremely satisfied with the service from Erhan and Serpil. They are both excellent staff members who represent the hotel’s high standard of service. I highly recommend this hotel and would love to return again in the future.

2026-04-02 • via Tripadvisor
D
dominique • couple • fr
9
Séjour avec vues magnifiques
Pros:

Les magnifiques vues sur le Bosphore
Les restaurants et le super petit déjeuner

Cons:

L’ambiance plutôt froide
Le luxe ostentatoire
Aspect impersonnel

2026-04-02 • via Nuitee
A
Apostolos • family_with_children • gr
9
2026-03-31 • via Nuitee
1
10_SSC • Couples • Birmingham, West Midlands, England
4
Charming grandeur let down by a lack of understanding
Pros:

The Palace granduer/location and charm of this hotel cant be faulted but the challenge this hotel has is it needs to listen to its guests and be a lot more diligent to what it is saying/doing rather than just saying random things to guests.

On arrival we mentioned to the checkin team we would like to use Discovery dollars to clear our bill we were told thats fine - upon checkout we had a late checkout being titanium members and were told we could settle the bill later - again we mentioed do not use the CC on file use Discovery Dollars we were told thats fine - then as we had booked a late spa we were told we cant pay at checkout after the spa and the spa receptionist was having none of it - infact she was borderline rude after spending 600 euros in an hour or so - that was quite shocking - then speaking with a front desk manager we were told they have closed the bill and used the Card we told them not to use - then as we are leaving we get told we cant use Discovery dollars for the payment but can use a small amount - apparently some Kempinski rule we were told (where that came from i dont know) by this time we were tired of listening to a team at the front desk who clearly do not know what to say or do and just wanted to leave .

when we first got to our room there was a complimentary bottle of wine we mentioned to 3 differnt teams - the luggage team then later to room service and then to front desk saying we dont drink alcohol ( The whole world does not believe it or not ) we even said to room service send us a cup of tea that would be fine guess what nobody bothered doing anyting.

the other challenge in a hotel of this capacity which was a little shocking is the lack of vegetarian options (again the whole world does not eat meat or fish and has moved on) and really did not do the Kempinski brand any justice here. in fact it put us off booking a Kempinski at our next destination in a week or so.

the only place open to sit and have even a soft drink (besides a formal restaurant) was a cigar lounge and if you dont smoke really does not work..

when someone is at this level of hotel and basic amenities and understanding are not there then you do worry for a brand like Kempinski..
also if you have a loyality programme and your team dont understand it then why bother.

2026-03-30 • via Tripadvisor
M
moh d • couple • ro
9
2026-03-30 • via Nuitee
A
alexey • couple • ae
10
2026-03-29 • via Nuitee