Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Comfortable rooms
Cons:
Limited breakfast options
Poor jacuzzi cleanliness
Staff unhelpfulness at check-in

Categories

Cleanliness
8.64
Multiple reviews mention cleanliness positively, but some concerns about jacuzzi residue.
Service
9.11
General positive sentiment about staff, but one review noted staff were unpleasant at check-in.
Location
9.65
Several reviewers praised the location as central and perfect for exploring Amish Country.
Room Quality
8.6
Most rooms were described as comfortable, but issues with bathroom size and jacuzzi cleanliness noted.
Amenities
8.63
Amenities were generally appreciated, though breakfast options were criticized.
Value for Money
9.59
Several guests felt they received good value for the price, particularly for the cleanliness.
Food and Beverage
8.14
Breakfast was mentioned as needing improvement, but there were some positive notes about coffee options.
Overall Experience
9.61
Overall sentiment is very positive, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:45

Property Description

Continental Breakfast and Amish Country Charm
Experience the essence of Ohio's Amish Country at Berlin Heritage Inn. Start your day with a delightful continental breakfast before exploring the picturesque surroundings.

Cozy Rooms with Modern Amenities
Relax in comfort with air conditioning, cable TV, and private bathrooms stocked with toiletries. Upgrade to a room with a spa bath or fireplace for a touch of luxury during your stay.

Convenience and Hospitality
Enjoy the convenience of complimentary WiFi and phone service while being greeted by our friendly 24-hour front desk staff. With meeting facilities, a shared lounge, and a tour desk, your needs are always catered to at Berlin Heritage Inn.

Book your stay now to immerse yourself in Amish culture and hospitality at Berlin Heritage Inn!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Check-in is located in the main building, regardless of room type location.

Pets are only allowed in pet friendly notated rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAK

Location

Guest Reviews

9
Based on 2271 reviews
Cleanliness: 8.64
Service: 9.11
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.59
Food and Beverage: 8.14
Overall Experience: 9.61
C
Cravener • couple • us
9
2026-10-31 • via Nuitee
J
Jeffrey • family_with_children • us
10
2026-10-31 • via Nuitee
D
Deborah • family_with_children • us
5
2026-10-29 • via Nuitee
H
Harold • couple • us
9
2026-10-26 • via Nuitee
T
Tammy • extended_group • us
10
This was my third time staying and would definitely stay again.
Pros:

The property was clean and the location was great. Loved that it was close enough to walk downtown. Breakfast wasn’t fancy there were a lot of choices. Love the view from the gathering area while we ate

Cons:

The only thing is it needs air vents and fan in bathroom. Room got stuffy afternoon all three people ran hot water

2026-10-26 • via Nuitee
C
Carla • family_with_children • us
9
2026-10-26 • via Nuitee
M
mike • couple • us
10
Great
2026-10-25 • via Nuitee
J
JAMES • couple • us
7
Good overall.
Pros:

Location

Cons:

Breakfast. Still waiting on email receipt.

2026-10-25 • via Nuitee
S
Shirley • family_with_children • us
10
2026-10-25 • via Nuitee
T
Tori Netzer • family_with_children • us
7
Pros:

Quiet road so that was great. Very clean.

Cons:

We were in the Carriage House. Nice, but pricey. TV is blue, mattress really awful.

2026-10-25 • via Nuitee
A
Amy • couple • us
2
Awful
Pros:

Location

Cons:

The staff are not friendly.

The beds feel like you’re sleeping on a piece of plywood.

The room was really dirty, had a nice size spider web with friends 😳

The toilet sits so low it is incredibly difficult for an older person to get up and down.

Breakfast?? Joke

2026-10-24 • via Nuitee
J
Judyann • couple • us
10
2026-10-24 • via Nuitee
I
Ida • extended_group • us
10
2026-10-24 • via Nuitee
D
Diana • family_with_children • us
9
2026-10-24 • via Nuitee
P
Pam • family_with_children • us
9
Pros:

Clean and comfortable

Cons:

Traffic noise

2026-10-24 • via Nuitee
D
Darla • couple • us
6
Good view from our window. Good location. Front staff was not pleasant but the breakfast staff was very nice.
Pros:

Close to shops and restaurants.

Cons:

Ice machine was very loud and we could hear it in our room. Hard to sleep at night.
Coffee was not good. We had to go elsewhere each morning to get coffee.

2026-10-23 • via Nuitee
S
Steve • couple • us
10
2026-10-23 • via Nuitee
M
Michael • family_with_children • us
10
Clean and comfortable
Pros:

The staff is very nice and helpful! The rooms and eating area are exceptionally clean The breakfast was wonderful!

Cons:

Liked everything about this place.

2026-10-22 • via Nuitee
R
Rodney • couple • us
10
2026-10-22 • via Nuitee
B
Barbara • couple • us
8
We had a quick little overnight stay for a fall drive and a little shopping, we visit Amish Country several times a year
Pros:

Very clean, comfortable and in a good location!

Cons:

We had no complaints! We enjoyed our stay and look forward to coming back.

2026-10-22 • via Nuitee