Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Comfortable rooms
Cons:
Limited breakfast options
Poor jacuzzi cleanliness
Staff unhelpfulness at check-in

Categories

Cleanliness
8.64
Multiple reviews mention cleanliness positively, but some concerns about jacuzzi residue.
Service
9.11
General positive sentiment about staff, but one review noted staff were unpleasant at check-in.
Location
9.65
Several reviewers praised the location as central and perfect for exploring Amish Country.
Room Quality
8.6
Most rooms were described as comfortable, but issues with bathroom size and jacuzzi cleanliness noted.
Amenities
8.63
Amenities were generally appreciated, though breakfast options were criticized.
Value for Money
9.59
Several guests felt they received good value for the price, particularly for the cleanliness.
Food and Beverage
8.14
Breakfast was mentioned as needing improvement, but there were some positive notes about coffee options.
Overall Experience
9.61
Overall sentiment is very positive, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:45

Property Description

Continental Breakfast and Amish Country Charm
Experience the essence of Ohio's Amish Country at Berlin Heritage Inn. Start your day with a delightful continental breakfast before exploring the picturesque surroundings.

Cozy Rooms with Modern Amenities
Relax in comfort with air conditioning, cable TV, and private bathrooms stocked with toiletries. Upgrade to a room with a spa bath or fireplace for a touch of luxury during your stay.

Convenience and Hospitality
Enjoy the convenience of complimentary WiFi and phone service while being greeted by our friendly 24-hour front desk staff. With meeting facilities, a shared lounge, and a tour desk, your needs are always catered to at Berlin Heritage Inn.

Book your stay now to immerse yourself in Amish culture and hospitality at Berlin Heritage Inn!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Check-in is located in the main building, regardless of room type location.

Pets are only allowed in pet friendly notated rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAK

Location

Guest Reviews

9
Based on 2251 reviews
Cleanliness: 8.64
Service: 9.11
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.59
Food and Beverage: 8.14
Overall Experience: 9.61
B
Becky • extended_group • us
10
Welcoming, wonderful and very relaxing. Will stay there again.
Pros:

Location, walking accessibility to all the downtown area. Dining area and breakfast were wonderful! Back deck to sit and relax. Very friendly staff.

Cons:

I can’t think of anything!

2026-08-22 • via Nuitee
R
Robin • couple • us
9
Clean comfortable and convenient lodging at a great rate!
Pros:

Convenient location along with friendly helpful staff. It was very clean as well as being a good bang for my buck. Upper level room was a plus.

Cons:

I didn’t get to stay longer! More nights would have been a plus.

2026-08-22 • via Nuitee
C
Carla • couple • us
10
Great trip
Pros:

Clean room great selection for breakfast and friendly staff

Cons:

Bathroom fan doesn’t work

2026-08-22 • via Nuitee
M
Michele • solo_traveller • us
8
Berlin Heritage Good and Not So Good
Pros:

Location is perfect. Views unmatched. Front desk friendly and helpful. Allowed us to bring our cat.

Cons:

Table tops in room were sticky. Floor were dirty. Mattress was way too soft

2026-08-22 • via Nuitee
S
Shellie • couple • us
7
2026-08-21 • via Nuitee
K
Karen • couple • us
9
Our stay was comfortable in a nice location.
Pros:

The breakfast area was bright and clean. We also enjoyed the outdoor seating with a beautiful view of the countryside.

Cons:

There wasn’t anything negative.

2026-08-21 • via Nuitee
R
Robin • family_with_children • us
9
We enjoyed comfortable accommodations at a reasonable price; very clean.
Pros:

Friendly helpful staff going the extra mile to accommodate us. Large back porch made for a great place to relax in the evening. The view was wonderful. All this comfort at a very reasonable price.

Cons:

My bed could have been a luxury pillow top complete with 1600 thread count sheets. Towels could have been fluffier. But, I’ll gladly take what was provided.

2026-08-21 • via Nuitee
V
Victor • couple • us
9
Pros:

Location and price

Cons:

Breakfast did not meet expectations

2026-08-21 • via Nuitee
R
RANDY • solo_traveller • us
10
2026-08-20 • via Nuitee
K
Kathy • solo_traveller • us
7
Disappointing
Pros:

Location was nice. Outside balcony was nice to sit on.

Cons:

There is no room service which was very disappointing. One of the perks of staying at a hotel is having your room freshened up. You only got new towels by leaving them outside your door rain or shine (we had an exterior door) and then leaving a slip of paper requesting more in a black box in the lobby. The breakfast was mostly individually wrapped. One piece of bread in a Ziploc, omelets were prepackaged, boiled eggs were prepackaged ,didn't seem like anything was made on site. They do have a waffle maker. Coffee was not the best we walked across the road to a gas station to get our morning coffee.

2026-08-19 • via Nuitee
J
Joy • solo_traveller • us
10
2026-08-18 • via Nuitee
R
Ron • solo_traveller • us
10
2026-08-18 • via Nuitee
M
Michelle • couple • us
10
Pros:

Location and price

2026-08-16 • via Nuitee
S
Spencer • extended_group • us
10
2026-08-15 • via Nuitee
C
Connie • couple • us
9
Comfortable and clean rooms, good location and good value! We return often and ALWAYS stay here.
Pros:

Comfortable and clean rooms, good location and good value!

Cons:

It’s really unnecessary to continue wrapping the apples in plastic baggies. Also, it would be very nice if the drink machine was available all day and evening. The coffee is available but not the cold drinks

2026-08-15 • via Nuitee
F
Frances • couple • us
5
Over all room was nice if they gave it a good cleaning
Pros:

Great breakfast like waffle machine
Not a fan of packaged eggs
Like coffee and tea available 24/7

Cons:

Floor needed scrubbed had to wash feet before getting in bed.
First impression was great until you shut off air conditioners then you had a smell. Got air freshener for room. Towels need replaced

2026-08-15 • via Nuitee
J
Julie • family_with_children • us
10
Pros:

Everything was good we have been going since it was opened in the 90's

2026-08-13 • via Nuitee
K
Karen • family_with_children • us
8
2026-08-13 • via Nuitee
R
Roland • couple • fr
8
2026-08-12 • via Nuitee
K
Kimberly • solo_traveller • us
8
Pros:

Location was perfect...

Cons:

Work station was a joke. Tried to open a website to print tickets for a show and after a hour I gave up. As the workers sat at the desk watching but never trying to help 😕

2026-08-11 • via Nuitee