Boutique Hotel Museumkwartier

Hotels
8.5 (1209 reviews)
Oudegracht 399 , Utrecht , nl

Children allowed

Facilities

Non-smoking rooms
Family rooms
Luggage storage
Non-smoking throughout
Private check-in/check-out
Concierge service
Pet bowls
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Charming atmosphere
Cons:
Poor room lighting
Uncomfortable bed quality
Limited amenities

Categories

Cleanliness
7.89
Some reviews mentioned cleanliness positively, but also raised concerns about poor amenities like bad Wi-Fi and insufficient room lighting.
Service
9.36
Several reviews highlighted friendly and helpful staff, contributing positively to the overall experience.
Location
9.4
Consistently praised as a central and charming location near the canals, making it a major positive.
Room Quality
7.35
There were mixed reviews, with issues like uncomfortable beds and steep stairs mentioned.
Amenities
7.88
Comments suggest a lack of sufficient amenities, particularly relating to coffee and poor Wi-Fi service.
Value for Money
8.84
Value was seen as acceptable by some due to the location, but breakfast quality received criticism, affecting overall value perception.
Food and Beverage
8.39
Breakfast received both praise and criticism, indicating room for improvement but overall it was satisfactory.
Overall Experience
8.86
Despite mixed reviews on certain aspects, the overall sentiment was positive with many indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:11

Property Description

Charming Boutique Hotel in Utrecht

Delightful Breakfast and Connectivity: Start your day with a scrumptious à la carte breakfast and stay connected with complimentary WiFi available throughout the property.

Comfortable Rooms with Modern Amenities: Relax in rooms equipped with a flat-screen TV, coffee machine, and a private bathroom with free toiletries. Selected rooms even feature a kitchen with a dishwasher for added convenience.

Convenient Location: Situated near popular attractions like TivoliVredenburg and Museum Speelklok, this non-smoking hotel offers easy access to key landmarks in Utrecht.

Experience comfort and convenience at Boutique Hotel Museumkwartier. Book now for an unforgettable stay!

Important information:

Please note that the property is only accessible via steep stairs that are characteristic for historical buildings in Utrecht.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1209 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.86
M
Mariëlle solo_traveller nl
10
Pros:

Super leuk hotel. De aankleding was erg leuk en de volgende ochtend kwam er een heerlijk ontbijt. Alles lekker vers en lekker

2026-05-08 via Nuitee
M
Mira solo_traveller fi
9
2026-05-08 via Nuitee
E
EVANGELOS couple gr
9
Ιδανική τοποθεσία, σε ήσυχο και κεντρκό σημείο.
Pros:

Εξαιρετική τοποθεσία, ήσυχο μέρος, ωραία θέα από το δωμάτιο δίπλα στο κεντρικό κανάλι της Ουτρέχτης.

Cons:

Περιορισμένης ποικιλίας και ποσότητας πρωινό.

2026-05-07 via Nuitee
A
Anja couple de
10
2026-05-07 via Nuitee
A
Anne Marie solo_traveller ca
8
Wonderful, but disappointed initially
Pros:

The hotel is absolutely charming and located along the canal in a very lively and desirable part of the city.

Cons:

We had booked two separate rooms; one of our party was given a downstairs room which was (compared to the upstairs rooms) of a very different standard - bar fridge on floor, a piece of raw plywood shielding the fireplace, a repurposed meat cleaver for bathroom door handle and other issues.
Thankfully, a new upstairs room was assigned the following day. So, make sure you are upstairs!

2026-05-06 via Nuitee
M
Mónika solo_traveller hu
9
2026-05-05 via Nuitee
N
Nat en Rem couple nl
7
Bijzonder verblijf
Pros:

De kamer was prachtig , vooral als je van deze stijl houdt. Uitzicht op de gracht en heerlijke bedden. Je waant je echt even terug in de tijd maar met slaapcomfort van nu. Koffie en thee op de kamer, dit vind ik altijd een dikke plus. Het hotel ligt in een leuke buurt.

Cons:

Behalve de kamer verdiend het hotel wel een opknapbeurt. De sfeer is prachtig maar er is wat achterstallig onderhoud. Weinig tot geen contact met personeel. Ontbijt was erg lekker maar de porties niet ruim en de kaas had iets te lang buiten de verpakking gelegen. Wij hadden een kamer met bad genomen maar het water was koud. Aan het begin wel iets warm maar al snel werd het koud. Jammer.
Voor ons viel de afstand vanaf het station nog wel een beetje tegen maar dat ligt meer aan ons.

2026-05-05 via Nuitee
E
Evan couple us
3
Would definitely not recommend and the property was very over priced
Pros:

Historic building
Good breakfast

Cons:

Location was far from city center
The room was on ground floor next to busy sidewalk and street
Passersby could look in windows
Bathroom / shower was very poor
Very small outdated, no soap. , no hand towels
Front desk was only available sporadically . No services

2026-05-01 via Nuitee
A
Amanda extended_group us
10
Pros:

I really like the canal view. The neighborhood is picturesque, quiet, and very close to an Albert Heijn (grocery store) and the Miffy museum. A bit far to walk to Utrecht Central, but we found much closer to use the Utrecht Vaartsche Rijn station even if it meant a transfer at Central. I really appreciate that the room had a mini fridge to keep drinks cold. The bed / sheet / blankets are super soft.

Cons:

None

2026-04-30 via Nuitee
K
Karen extended_group au
7
Pros:

Nice quiet location yet close to everything. Very old property and quite quirky

Cons:

Having to carry suitcase up a narrow winding staircase- just be aware of this if you have a large heavy bag

2026-04-27 via Nuitee
J
Jeanne couple us
5
Pros:

Location

Cons:

Decor was tired and poorly kept. Breakfast was included and I asked staff twice about providing it in the morning or day before so we wouldn’t miss it. We were leaving before breakfast time. They said that something would be done. They didn’t provide us any breakfast. They did send an apology and said reimbursement would be sent through booking.com. It hasn’t been sent.

2026-04-27 via Nuitee
T
Tjitske v solo_traveller nl
9
Super locatie als uitvalsbasis naar de stad
Pros:

Super vriendelijk personeel/ontvangst
Fijne kamer en badkamer
Fijne bedden
Klein keukentje erin ook heel fijn
Fijn ontbijtgerechten.
Zelf de koffie/thee maken, super
De locatie van het hotel super, vlakbij leuke restaurantjes en supermarkt
Met 10 minuten lopen langs de gezellige grachten waren we in het centrum bij de Dom

Cons:

Alles heel goed bevallen

2026-04-25 via Nuitee
N
Nikolaos solo_traveller gr
8
2026-04-25 via Nuitee
M
Mike solo_traveller ca
8
Not bad.. comfortable
Pros:

Location.. cozy, comfortable

Cons:

We were disappointed that the bedrooms were not separate bedrooms. We had yo pass from one bedroom into another.. sitting at the table felt odd since it's actually in thd middle of a bedroom.
Breakfast with good. Overall. Felt too expensive

2026-04-21 via Nuitee
D
Dietmar extended_group de
10
2026-04-20 via Nuitee
K
Kreienberg solo_traveller de
10
Pros:

Die Lage, das freundliche Personal und das leckere Frühstück.

2026-04-18 via Nuitee
P
Peter couple nl
8
2026-04-16 via Nuitee
Y
Yana couple bg
10
2026-04-16 via Nuitee
L
Lisa solo_traveller us
10
Bright Little Gem!
Pros:

Location was wonderful- quiet and just outside if the hustle and bustle of the city but close enough to walk to in 5-10 minutes. Loved being right on the canal and able to watch the activity. Room was very clean and vibrant with many happy bright paint colors!

Cons:

Needs more space for bathroom toiletries. Stairs could be difficult for elderly people to navigate.

2026-04-13 via Nuitee
M
Megan couple us
10
2026-04-12 via Nuitee