Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Fax/photocopying
Facilities for disabled guests
Sauna
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Good Onsen Facilities
Nice Surroundings
Cons:
Hotel is a bit old

Categories

Cleanliness
7.88
Hotel is a bit old but efforts for cleanliness and upkeep have been made.
Service
8.35
Standard quality for this hotel tier, with positive feedback on efforts made.
Location
8.39
Nearby nature areas and beautiful sights positively mentioned.
Room Quality
7.84
Standard quality for this hotel tier, a bit dated but satisfactory.
Amenities
8.37
Good onsen facilities and free laundry services appreciated.
Value for Money
8.33
Overall good value for what you get based on the cost.
Food and Beverage
8.38
Positive remarks on the meal content.
Overall Experience
8.05
Generally satisfying experience with some improvement areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:07

Property Description

Nature Retreat at Highland Furano
Surrounded by lush forests and lavender fields, Highland Furano offers a serene escape with natural hot spring baths. Enjoy the beauty of the landscape while indulging in the rejuvenating waters.

Relaxation and Recreation
Unwind in the open-air bath overlooking the blooming lavender garden or sweat out toxins in the sauna. With luggage and ski storage, the hotel ensures a hassle-free stay.

Culinary Delights
Savor a blend of Japanese breakfast and international cuisine at the on-site restaurant. Whether it's a hearty meal or a light bite, your taste buds are in for a treat.

Experience the tranquility and luxury at Highland Furano. Book now for an unforgettable stay.

Important information:

The on-site restaurant is open 7:00-9:00 and 17:00-20:30 (last order at 20:00). Please note that the opening hours are subject to change slightly depending on the day.

Please note that guests intending to check out early are required to settle the bill prior to their day of departure. Credit card transactions are not accepted between 21:00 - 07:30. Please contact the property directly for more details.

Staff at this property speak Japanese only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 64 reviews
Cleanliness: 7.88
Service: 8.35
Location: 8.39
Room Quality: 7.84
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.05
川瑜 couple tw
10
住宿有年代感 但還是整潔很新!服務人員也很用心為整個住宿加分!
Pros:

服務的人員都很有禮貌跟用心!

Cons:

沒有

2026-02-14 via Nuitee
R
Robert extended_group se
9
Family trip japan
Pros:

Nice hotel, good onsen, comfortable japaneese beds and parking just outside. All our needs taken care of

2026-02-11 via Nuitee
C
CHIH KAI extended_group tw
7
Pros:

價格實惠,有露天浴池很加分

Cons:

早餐的形式(日式)太固定,吃多天比較容易膩。

2026-02-09 via Nuitee
良美 extended_group jp
9
まーまー満足
Pros:

価格 お風呂 食事内容が良かった。
洗濯も 無料でした。

Cons:

ちょっと 古いですが、 凄く努力している。

2026-01-20 via Nuitee
又方 family_with_children tw
9
Pros:

旁邊的野鳥之森好美好夢幻,我們還看到令人驚豔的黑啄木。
溫泉設備很好。

2026-01-19 via Nuitee
Y
YPW family_with_children au
7
2026-01-19 via Nuitee
E
Elin couple se
9
Pros:

Traveling for skiing in Furano. Great spot very convinient, only 10 min away from the slopes.
Appreciated the good space in the room and also great to take the skiboots in the hallway.
Fantastic to take the onsen in the end of the day. We’ll definitely come back.

Cons:

You have to travel by car. Otherwise you’ll get isolated from the city.
The hotel staff have limited english skills, and we have limited Japanese skills, sometimes
But they were very helpful, friendly and welcoming so we got through it.

2026-01-15 via Nuitee
C
Chiyang couple tw
7
It’s not bad but also don’t expect too high!
Pros:

The sauna is good!

Cons:

Just a little bit old and small for the room.

2026-01-10 via Nuitee
Y
YUUDAI couple jp
7
結果として、楽しい旅になりました!
Pros:

朝食美味しかったです。この宿泊料金で朝食付きはお得感があり、良かったです。

Cons:

連れが海外の方なので、温泉はあまり馴染めず、部屋にバスルームが欲しかったです。自分は温泉好きなので満足でした。トイレの水量が弱かったので、用を足す際、大きいほうでは共同のトイレまで行ってたので、そこは不便を感じました。

2026-01-05 via Nuitee
P
Pantip couple th
10
2025-12-26 via Nuitee
Y
Yoshie family_with_children jp
7
2025-10-31 via Nuitee
T
Takeshi family_with_children jp
8
2025-10-30 via Nuitee
R
Rosadi family with young children id
8
Very good
Pros:

This hotel is a hidden gem for those seeking a peaceful retreat, but its remote location can be a challenge for those without a vehicle. While taxis are an option, the limited availability and lack of public transportation can make it difficult to get around. Additionally, the center of Furano has a limited selection of dining options. On the plus side, the front desk staff are warm and welcoming, despite their limited English proficiency. However, the breakfast offerings are somewhat disappointing, with a limited selection of traditional Japanese cuisine that may not cater to diverse tastes. Overall, this hotel is ideal for those prioritizing tranquility, but may not be the best fit for those seeking a more vibrant atmosphere or convenient access to amenities.

2025-04-08 via Nuitee
C
Cornelius with friends dk
6
Pleasant
2025-02-16 via Nuitee
E
Eric young couple at
8
Hotel with a traditional service attitude.
Pros:

To my surprise, a vegan breakfast set was available on request. Thus a good option for vegans in the area. Announce the evening beforehand.
Note, no vegan a la carte dinner options apart from fries and edamame. Could be different for the half-pension rate though - you might inquire if a dinner set menu can be made vegan.

Cons:

The fact that they ask/outright require you to return the key to the reception each time you leave the hotel is something I can’t understand. Not the only Japanese hotel where this seems to be the case though.

2025-01-21 via Nuitee
J
Joey young couple jp
9
Affordable stay that's not far from the slopes!
Pros:

Good onsen, decent breakfast, affordable rooms, and only 10 minutes to the slopes!
The staff are very friendly as well!

2025-01-20 via Nuitee
K
Kenichi family with young children au
8
Very good
2024-10-27 via Nuitee
P
Peng young couple nz
6
Pleasant
2024-10-20 via Nuitee
U
Uncleriver young couple au
8
Very good
2024-09-30 via Nuitee
C
Camille with friends fr
6
Pleasant
2024-09-16 via Nuitee