Baan Bandalay Hotel

Hotels
•
Independent
8 (76 reviews)
126/2 Moo 3, Krabi, 81000 , Krabi , TH
66-75-638085

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Facilities

Full-service spa
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Snorkeling nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly, welcoming staff (mostly)
Great location: quiet yet central/walking distance
On-site restaurant, café and bakery
Good value for money
Cons:
Occasional strong sewage/pipe odor in some rooms
Inconsistent service in isolated cases and inconvenient shoe-removal policy
Problematic shuttle/transfer (delays, drop-off issues, luggage damage)
Noise for rooms adjacent to reception
Minor maintenance issues (small insects, faulty terrace window lock)

Categories

Cleanliness
7.5
Many guests report rooms as clean and tidy, but several mention a strong sewage/pipe odor in specific rooms and one report of small insects under a cabinet.
Service
8
Staff are frequently described as welcoming and helpful, though there are isolated reports of unkind or unhelpful staff, an inconvenient shoe-removal policy, and baggage-handling issues during check-in/out and transfers.
Location
8.5
Consistently praised as a very good location — quiet yet within easy walking distance of the centre, night markets, beach, restaurants and shops.
Room Quality
7.5
Rooms are generally spacious, comfortable and well-furnished, but some suffered from persistent odors, occasional noise near reception, a faulty terrace window lock, and at least one report of luggage damage.
Amenities
8
On-site amenities (restaurant, café and bakery) are convenient and appreciated; a shuttle service exists but one guest reported a problematic, delayed transfer.
Value for Money
8
Multiple guests explicitly note good value/quality-price ratio and recommend the hotel for its price.
Food and Beverage
8.5
The on-site restaurant, café and bakery receive positive mentions for quality and convenience.
Overall Experience
8
Majority of stays described as pleasant and recommendable due to cleanliness, staff and location, though experiences are tempered for some by room odors, occasional service lapses and a problematic shuttle transfer.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-23 11:15

Property Description

Luxurious Spa Services

Indulge in massages and facials at the full-service spa to unwind and rejuvenate during your stay.

Ocean View Dining

Experience delectable international cuisine at Cafe Delma while enjoying a picturesque ocean view, or opt for room service for a cozy meal in.

Convenient Amenities

Benefit from complimentary Wi-Fi, concierge services, and free self-parking. Additional perks include a bar/lounge, dry cleaning, and a 24-hour front desk.

Ready to experience relaxation and comfort? Book your stay at Baan Bandalay Hotel today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 76 reviews
Cleanliness: 7.5
Service: 8
Location: 8.5
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
S
Sabina • extended_group • gb
8
Would stay there again.
Pros:

Rooms were a great size, very clean, and the location was perfect for us. The staff were lovely and very helpful.

Cons:

Nothing.

2026-07-14 • via Nuitee
C
Charlie • couple • gb
10
Very very nice hotel would fully recommend to anyone.
Pros:

Staff were so friendly, got a free upgrade and gifted water every day.

2026-06-26 • via Nuitee
Y
Yusei • solo_traveller • jp
9
2026-06-22 • via Nuitee
S
Shelly • extended_group • br
10
2026-06-03 • via Nuitee
M
Maurice • solo_traveller • fr
8
2026-05-10 • via Nuitee
J
Jan • couple • cz
10
Pros:

Velký, krásný a čistý pokoj, příjemný personál a atmosféra. Hotel mě moc mile překvapil. Lokalita je také fajn, za pár minut jste v centru ale zároveň je velice klidná a tichá.

2026-05-02 • via Nuitee
T
Tanya • extended_group • gb
10
2026-04-29 • via Nuitee
M
Malte • couple • de
10
2026-04-27 • via Nuitee
A
Agnes Rygaard • extended_group • dk
10
2026-04-25 • via Nuitee
O
oneill • couple • gb
10
Pros:

The staff were very welcoming and helpful. The room was clean, spacious and well furbished. Good location and walking distance from eateries, 7-eleven, bike rentals etc. The hotel even has a cafe which makes it very convenient. We had such a pleasant stay here, definitely would recommend.

2026-04-22 • via Nuitee
M
Mad • couple • my
7
2026-04-22 • via Nuitee
D
Davone • couple • fr
9
2026-04-21 • via Nuitee
E
Ece • extended_group • tr
8
2026-04-21 • via Nuitee
A
Antony • solo_traveller • in
10
2026-04-21 • via Nuitee
İrem • extended_group • ro
5
Pros:

Hotel was clean and location was good not too far from center or to restaurants or beaches.

Cons:

Staff was not really kind or helpful. Room was smelling a bit bad I think because of old infrastructure also. After lobby you have to take off your shoes which was challenging and weird.

2026-04-20 • via Nuitee
V
Veronika • couple • ua
9
2026-04-17 • via Nuitee
L
Lottie • couple • gb
9
2026-04-17 • via Nuitee
M
Mishell • couple • ec
8
Pros:

La ubicación es muy buena, el personal muy amable y tiene restaurante en la parte de abajo con un menú super deli

Cons:

El cuarto en el que nos hospedamos emanaba un olor súper fuerte a cañería, solicitamos el cambio de cuarto pero no tenían disponibilidad, lo limpiaron pero el olor seguía. Fue realmente molesto dormir así.
Por lo demás el hotel es una muy buena opción, espero arreglen el problema de la habitación 206

2026-04-16 • via Nuitee
M
Martina • family_with_children • th
10
2026-04-14 • via Nuitee
A
Alexej • family_with_children • de
10
Pros:

Sehr saubere Unterkunft in ruhiger Lage, in Laufweite zu den Nachtmärkten und zum Strand.
Empfehlenswert

2026-04-14 • via Nuitee