Grand Mercure Agra - An Accor Brand

Hotels
Grand Mercure
8.7 (1647 reviews)
Fatehabad Road Agra , Agra , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Value for money
Cons:
Food quality issues
Some amenities lacking
View from some rooms inadequate

Categories

Cleanliness
8.45
Generally clean environment but a negative review about food hygiene.
Service
9.45
Multiple reviews highlighted courteous and friendly staff.
Location
9.45
Convenient location with easy access to key attractions.
Room Quality
8.95
Rooms are spacious and comfortable as described in reviews.
Amenities
8.45
Good amenities but some facilities had issues reported.
Value for Money
8.95
Good value noted in several reviews, as compared to similar options.
Food and Beverage
6.95
Negative feedback regarding food quality in some reviews.
Overall Experience
8.95
Overall positive experience despite some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:12

Property Description

Luxurious Accommodation
Indulge in comfort at Crystal Sarovar Premiere Agra, located just 1.9 km from the iconic Taj Mahal. Each room offers modern amenities like a flat-screen TV, mini bar, and a cozy seating area.

Exceptional Services
Experience top-notch hospitality with a 24-hour front desk, tour desk, and concierge services. Enjoy delicious meals at the on-site restaurant, have breakfast in your room, or unwind at the bar with good music.

Convenient Location
Explore Agra effortlessly with Agra Fort and Jama Masjid nearby. With Agra Airport just 10 km away and the Railway Station at 7 km, your travels are made easy.

Book now for a memorable stay at Crystal Sarovar Premiere Agra!

Important information:

Unmarried couples are allowed, Local IDs are not allowed

Early check in and late check out are subject to availability.

Mandatory Gala dinner for Christmas 24/12/26 : Directly payable at hotel: INR 3500 Per Person & INR 2000 Per child.

Mandatory Gala dinner for 31st night 31/12/26 : Directly payable at hotel: INR 6500 Per Person & INR 3250 Per child.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGR

Location

Guest Reviews

8.7
Based on 1647 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 6.95
Overall Experience: 8.95
N
Nitish solo_traveller in
10
Pros:

Very courteous staff and location is excellent

Cons:

Few more options for fruits in breakfast

2026-08-08 via Nuitee
D
Daniel couple es
10
2026-08-08 via Nuitee
חיים solo_traveller il
9
Pros:

Staying, stuff, food was great

Cons:

The street where the hotel is located is maloch and the whole area is disrespectful. The view from the window is as above.
The roof was hot and humid and there were no fans or portable air conditioners. The entrance to the bar is uncomfortable and I had trouble lounging.

2026-08-08 via Nuitee
S
Stéphane solo_traveller fr
10
Très bel hôtel
Pros:

Très bel hôtel parfait pour visiter le Taj Mahal. Petit-déjeuner copieux.

2026-08-07 via Nuitee
R
Ratan solo_traveller in
10
2026-08-07 via Nuitee
S
Sara solo_traveller es
10
Pros:

Todo. La habitación, las vistas, el desayuno, la cena. Magnífico hotel en Agra. Nos dieron una habitación con vistas al Taj Mahal. A pesar de estar al lado de una parada de metro (a dos estaciones del Agra Fort), no había ruido por la noche.

Cons:

El personal del restaurante era muy amable, pero a veces se acercaban a preguntarte algo cuando tenías la boca llena y no podías responder.

2026-08-07 via Nuitee
R
Roberto solo_traveller it
10
Pros:

bella struttura, confortevole, gestita molto bene, ottima colazione

Cons:

posizione

2026-08-07 via Nuitee
C
Charly couple fr
9
Very friendly staff and hotel is very clean
Pros:

Staff very friendly

2026-08-06 via Nuitee
B
Bettina couple de
10
Sehr empfehlenswert für den Besuch in Agra
Pros:

Schöner Blick auf den Taj Mahal und sowohl dieser als auch das Fort schnell zu erreichen. Zuvorkommendes Personal. Sehr gutes Preis-Leistung.

Cons:

Nichts.

2026-08-06 via Nuitee
G
Gal.B solo_traveller il
10
Pros:

Great value! Rooms were very comfortable, we enjoyed the spa treatments, had dinner in the rooftop restaurant.
Overall excellent stay.

2026-08-05 via Nuitee
L
Lore solo_traveller ec
10
Pros:

El personal la atención 10/10

2026-08-05 via Nuitee
B
Beata couple pl
10
Świetny hotel z basenem z widokiem na Taj Mahal.
Pros:

Przytulny pokój, do dyspozycji trzy butelki wody codziennie. Fantastyczna obsługa na najwyższym poziomie. Pyszne jedzenie.

Cons:

Tylko siedem leżaków na basenie na tak duży hotel.

2026-08-04 via Nuitee
N
NAJEEB solo_traveller in
10
Pros:

Courteous and attentive staff

Cons:

My kids are small and one of them were unwell, we had requested for breakfast in the room. Same was facilitated and we were felt obliged for the same.

2026-08-04 via Nuitee
Y
Yash solo_traveller in
10
2026-08-04 via Nuitee
A
asi couple re
9
2026-08-04 via Nuitee
B
Brent solo_traveller gb
10
Great hotel with superb staff.
Pros:

Excellent- very clean, comfortable, friendly staff. Very impressive.

Cons:

Nothing.

2026-08-04 via Nuitee
9
97shubham97 couple in
10
Perfect stay
Pros:

I loved the place and interaction with the staaf was really good.

2026-08-04 via Nuitee
F
Federica couple it
10
Perfetto
Pros:

Rapporto qualità prezzo eccellente: struttura e servizi di alta qualità ad un prezzo eccezionale. Ricco buffet a colazione pranzo e cena..
terrazza con piscina e bar tenuta e con vista eccezionale. Pulizia e cura di ogni dettaglio belle camere. Staff molto gentile e disponibile per ogni richiesta.

2026-08-04 via Nuitee
חיים solo_traveller il
9
2026-08-03 via Nuitee
P
Peter solo_traveller de
8
Pros:

Rooftop-Pool

Cons:

morgens recht laut durch Personal

2026-08-03 via Nuitee