Grand Mercure Agra - An Accor Brand

Hotels
Grand Mercure
8.7 (1191 reviews)
Fatehabad Road Agra , Agra , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Value for money
Cons:
Food quality issues
Some amenities lacking
View from some rooms inadequate

Categories

Cleanliness
8.45
Generally clean environment but a negative review about food hygiene.
Service
9.45
Multiple reviews highlighted courteous and friendly staff.
Location
9.45
Convenient location with easy access to key attractions.
Room Quality
8.95
Rooms are spacious and comfortable as described in reviews.
Amenities
8.45
Good amenities but some facilities had issues reported.
Value for Money
8.95
Good value noted in several reviews, as compared to similar options.
Food and Beverage
6.95
Negative feedback regarding food quality in some reviews.
Overall Experience
8.95
Overall positive experience despite some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:12

Property Description

Luxurious Accommodation
Indulge in comfort at Crystal Sarovar Premiere Agra, located just 1.9 km from the iconic Taj Mahal. Each room offers modern amenities like a flat-screen TV, mini bar, and a cozy seating area.

Exceptional Services
Experience top-notch hospitality with a 24-hour front desk, tour desk, and concierge services. Enjoy delicious meals at the on-site restaurant, have breakfast in your room, or unwind at the bar with good music.

Convenient Location
Explore Agra effortlessly with Agra Fort and Jama Masjid nearby. With Agra Airport just 10 km away and the Railway Station at 7 km, your travels are made easy.

Book now for a memorable stay at Crystal Sarovar Premiere Agra!

Important information:

Unmarried couples are allowed, Local IDs are not allowed

Early check in and late check out are subject to availability.

Mandatory Gala dinner for Christmas 24/12/24 : Directly payable at hotel: INR 3500 Per Person & INR 2000 Per child.

Mandatory Gala dinner for 31st night 31/12/24 : Directly payable at hotel: INR 6500 Per Person & INR 3250 Per child,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 5 years old and over stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1191 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 6.95
Overall Experience: 8.95
R
Rokaya solo_traveller ma
9
2026-02-13 via Nuitee
P
paul family_with_children gb
10
Excellent hotel
Pros:

Lovely hotel, very helpful staff. Food was delicious, rooms clean and spacious. Highly recommended.

2026-02-12 via Nuitee
N
Neelesh solo_traveller in
9
2026-02-11 via Nuitee
N
Nuria couple gb
9
2026-02-10 via Nuitee
K
Katherine family_with_children gb
8
Pros:

Clean an efficient. When issues were reported they were quickly dealt with

Cons:

The thermostat in the room for the air conditioning didn't work, resulting in the room getting colder and colder. It should have stopped at the set temperature

2026-02-10 via Nuitee
Y
Yokesh couple in
10
Wonderful
2026-02-09 via Nuitee
L
Lorena couple es
10
Gran sitio para alojarse
Pros:

Muy lujoso y servicio muy amable. Nos pusieron en una habitacion von vistas al taj mahal.

2026-02-08 via Nuitee
G
Gabriele couple it
8
2026-02-08 via Nuitee
P
Pooja family_with_children in
10
2026-02-08 via Nuitee
S
Sandeep family_with_children au
10
2026-01-31 via Nuitee
D
Dayene couple fr
8
Pros:

Friendly staff, good location next to the metro, great food variety in the restaurants and very clean and comfortable rooms.

Cons:

Rooms facing the street would benefit from better soundproofing, as the constant honking throughout the night was quite exhausting.

2026-01-31 via Nuitee
R
Rajiv family_with_children in
5
Stay was decent
Pros:

breakfast, dinner is excellent, lot of options for vegetarians. rooms are clean and comfortable.

Cons:

Hotel staff parked my car. when the car handed to me, it had a bump on the boot. So, I complained to the front office. Mr. khan assured me that they will scrutinize the cctv footage and get back to me, as I was in a rush to leave. But Mr. Khan never called me.

2026-01-31 via Nuitee
J
James family_with_children us
10
A Wonderful Hotel Stay
Pros:

Fabulous room with a view of the Taj Mahal. Wonderful breakfast.

2026-01-31 via Nuitee
G
Gerardo couple mx
7
2026-01-30 via Nuitee
Z
Zbigniew family_with_children pl
7
2026-01-30 via Nuitee
F
Fabrizio couple it
9
Pros:

Bella struttura in pieno centro. Camera spaziosa e confortevole. Personale gentile e disponibile. Ottimo il
Buffet serale per la cena e la colazione.

2026-01-30 via Nuitee
J
Jonathan couple de
9
2026-01-29 via Nuitee
D
Deep family_with_children ke
10
2026-01-29 via Nuitee
P
Philip couple lk
10
2026-01-29 via Nuitee
S
sylvie couple fr
9
2026-01-29 via Nuitee