Grand Mercure Agra - An Accor Brand

Hotels
•
Grand Mercure
8.7 (1358 reviews)
Fatehabad Road Agra , Agra , in

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Value for money
Cons:
Food quality issues
Some amenities lacking
View from some rooms inadequate

Categories

Cleanliness
8.45
Generally clean environment but a negative review about food hygiene.
Service
9.45
Multiple reviews highlighted courteous and friendly staff.
Location
9.45
Convenient location with easy access to key attractions.
Room Quality
8.95
Rooms are spacious and comfortable as described in reviews.
Amenities
8.45
Good amenities but some facilities had issues reported.
Value for Money
8.95
Good value noted in several reviews, as compared to similar options.
Food and Beverage
6.95
Negative feedback regarding food quality in some reviews.
Overall Experience
8.95
Overall positive experience despite some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:12

Property Description

Luxurious Accommodation
Indulge in comfort at Crystal Sarovar Premiere Agra, located just 1.9 km from the iconic Taj Mahal. Each room offers modern amenities like a flat-screen TV, mini bar, and a cozy seating area.

Exceptional Services
Experience top-notch hospitality with a 24-hour front desk, tour desk, and concierge services. Enjoy delicious meals at the on-site restaurant, have breakfast in your room, or unwind at the bar with good music.

Convenient Location
Explore Agra effortlessly with Agra Fort and Jama Masjid nearby. With Agra Airport just 10 km away and the Railway Station at 7 km, your travels are made easy.

Book now for a memorable stay at Crystal Sarovar Premiere Agra!

Important information:

Unmarried couples are allowed, Local IDs are not allowed

Early check in and late check out are subject to availability.

Mandatory Gala dinner for Christmas 24/12/24 : Directly payable at hotel: INR 3500 Per Person & INR 2000 Per child.

Mandatory Gala dinner for 31st night 31/12/24 : Directly payable at hotel: INR 6500 Per Person & INR 3250 Per child,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 5 years old and over stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1358 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 6.95
Overall Experience: 8.95
E
Elena • family_with_children • ru
10
Pros:

Очень понравилось как в спа-центре массажист Моника сделала массаж.
Также было приятно, что повар приготовил для меня рыбу без специй, поскольку все блюда оказались для меня острыми во время ужина "шведский стол".
В целом отличный отель, рекомендую.

Cons:

-

2026-04-04 • via Nuitee
1
1977A • family_with_children • de
10
Pros:

Wirklich ein Hotel zum wohlfühlen. Alle Mitarbeiter waren unglaublich freundlich. Das Zimmer war sehr geräumig und sauber. Das Essen im Restaurant war immer hervorragend. Vielen Dank für den tollen Service!

Cons:

Nichts!

2026-04-03 • via Nuitee
D
David • family_with_children • ie
9
Top marks and great value.
Pros:

Would highly recommended. The staff were highly professional, and the food was excellent. The location is ideal for Agra fort and th Tajj Mhal. Also, great value for money. All in all, a class hotel.

Cons:

N/A

2026-04-03 • via Nuitee
D
Deborah • couple • ch
10
2026-04-03 • via Nuitee
G
Gaurav • extended_group • in
9
2026-04-03 • via Nuitee
L
Lioba • couple • es
8
Muy buena experiencia
Pros:

La comodidad y amabilidad del personal

2026-04-02 • via Nuitee
P
Peter • solo_traveller • de
10
2026-04-02 • via Nuitee
S
Sonika Kalita • family_with_children • in
9
2026-04-02 • via Nuitee
S
Stuart • couple • es
7
There were worse places we could have been stuck in because of the ME crisis.
Pros:

My review and scores come with a caveat!!!!! I am an Accor Platinum member, would I have chosen to stay in this hotel before I arrived in India - NO! But, after 1 night in a "fake" hotel in Dehli (booked through Booking.com) I didn't want to take any chances so I went with what I know. TBH I could have been anywhere in the world, the hotel was sanitised and so far removed from the world outside, which was only 200 metres away. Take nothing away from the facilities, staff and food that was served, but I wouldn't go again, but then if someone offered me a free trip to India, I'd refuse it.

Cons:

Actually there was nothing I didn't like, but as we were travelling independantly I felt like we were treated a little differently because we weren't spending the same amount of money.

2026-04-02 • via Nuitee
F
Franziska • solo_traveller • de
9
Pros:

- Super aufmerksames, hilfsbereites und freundliches Personal

Cons:

-

2026-04-02 • via Nuitee
M
May Line • solo_traveller • no
10
2026-04-01 • via Nuitee
P
Peter • couple • au
9
2026-04-01 • via Nuitee
S
Simmi • family_with_children • au
10
2026-04-01 • via Nuitee
A
Alice • couple • gb
10
Amazing stay in Agra, would so recommend, lovely staff who can’t do enough for you
Pros:

Perfect stay, lovely staff, gorgeous food, aircon was great, roof top pool

Cons:

Nothing

2026-04-01 • via Nuitee
A
Anna • extended_group • gb
8
2026-03-31 • via Nuitee
S
Suneel • family_with_children • in
9
2026-03-31 • via Nuitee
W
wenyun • couple • au
5
Pros:

Breakfast is ok,

Cons:

Not 5 stars hotel but is cheap. Room is smelly

2026-03-31 • via Nuitee
A
Anastasiya • couple • nl
10
Pros:

Fantastiche kamer en heerlijk eten

2026-03-30 • via Nuitee
E
Edris • couple • fi
8
A good value for mony 5 star hotel with good location
Pros:

Very clean hotel with good selections for dinner. Lots of local shops around.

Cons:

Pool was very small with limited sun beds

2026-03-30 • via Nuitee
S
Susana • couple • es
10
2026-03-30 • via Nuitee