Grand Mercure Agra - An Accor Brand

Hotels
Grand Mercure
8.7 (1464 reviews)
Fatehabad Road Agra , Agra , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Value for money
Cons:
Food quality issues
Some amenities lacking
View from some rooms inadequate

Categories

Cleanliness
8.45
Generally clean environment but a negative review about food hygiene.
Service
9.45
Multiple reviews highlighted courteous and friendly staff.
Location
9.45
Convenient location with easy access to key attractions.
Room Quality
8.95
Rooms are spacious and comfortable as described in reviews.
Amenities
8.45
Good amenities but some facilities had issues reported.
Value for Money
8.95
Good value noted in several reviews, as compared to similar options.
Food and Beverage
6.95
Negative feedback regarding food quality in some reviews.
Overall Experience
8.95
Overall positive experience despite some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:12

Property Description

Luxurious Accommodation
Indulge in comfort at Crystal Sarovar Premiere Agra, located just 1.9 km from the iconic Taj Mahal. Each room offers modern amenities like a flat-screen TV, mini bar, and a cozy seating area.

Exceptional Services
Experience top-notch hospitality with a 24-hour front desk, tour desk, and concierge services. Enjoy delicious meals at the on-site restaurant, have breakfast in your room, or unwind at the bar with good music.

Convenient Location
Explore Agra effortlessly with Agra Fort and Jama Masjid nearby. With Agra Airport just 10 km away and the Railway Station at 7 km, your travels are made easy.

Book now for a memorable stay at Crystal Sarovar Premiere Agra!

Important information:

Unmarried couples are allowed, Local IDs are not allowed

Early check in and late check out are subject to availability.

Mandatory Gala dinner for Christmas 24/12/24 : Directly payable at hotel: INR 3500 Per Person & INR 2000 Per child.

Mandatory Gala dinner for 31st night 31/12/24 : Directly payable at hotel: INR 6500 Per Person & INR 3250 Per child,Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 5 years old and over stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1464 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 6.95
Overall Experience: 8.95
G
Gianluca couple it
8
Pros:

Posizione perfetta per vedere il Taj Mahal si vede anche dalla terrazza , ottima la colazione , camere accoglienti moderne con tutto il necessario , ottimo rapporto qualità prezzo .

Cons:

La piscina aveva un colore dell acqua verdognolo, sicuramente non curata .

2026-06-06 via Nuitee
P
Patel couple in
9
2026-06-06 via Nuitee
D
Dr Rupali extended_group in
10
It was simply amazing
Pros:

Great service and hospitality

Cons:

Everything right from the breakfast to dinner, cleanliness of rooms and other areas was simply great! A wonderful place to stay.

2026-06-06 via Nuitee
B
Birthe couple de
9
2026-06-06 via Nuitee
P
Pranay solo_traveller in
10
2026-06-05 via Nuitee
P
Pamela extended_group de
10
2026-06-05 via Nuitee
D
Douglas solo_traveller gb
9
An excellent place to stay
Pros:

All the staff were very helpful. There was a real sense that nothing was a problem they couldn't solve.

Cons:

I didn't use the swimming pool since it was disappointing in size

2026-06-05 via Nuitee
M
Mahboubeh couple my
8
Overall a pleasant stay.
Pros:

This is a decent 4-star hotel. Accessibility is good, with a few stalls and shops within walking distance. The cleanliness of the hotel was well maintained, and the staff were excellent - respectful, friendly, and helpful throughout the stay.
The breakfast was enjoyable as well. The buffet offered a good variety of options, primarily Indian cuisine, along with additional selections that added some diversity, such as a cheese platter, pastries, and other bakery items.

Cons:

The only downside was that some of the fruit served at breakfast tasted as though it was no longer fresh. However, this was not a deal breaker and did not significantly affect the overall experience

2026-06-05 via Nuitee
E
Esther couple fr
10
2026-06-04 via Nuitee
F
Firoz solo_traveller in
10
2026-06-03 via Nuitee
R
Rajesh couple in
7
For me it was quite ok and I find the hotel overall, recommendable.
Pros:

Well mannered staff. It was crowded and chaotic in managing the troops of foreigners during breakfast.

Cons:

It was crowded at the time of breakfast and management was poor.

2026-06-02 via Nuitee
M
Marcel solo_traveller nl
9
Heerlijk hotel
Pros:

De kamer en de bedden waar goed, alles zag er netjes en schoon uit. Wij hadden volpension en het enigste wat ik op kan merken is dat bij het buffet er iets meer zaken no spicy mogen zijn maar dat is persoonlijk.

Cons:

Niets

2026-06-02 via Nuitee
S
Sandro solo_traveller es
9
2026-06-02 via Nuitee
N
Neha solo_traveller in
8
2026-06-02 via Nuitee
J
Jerrie couple nl
10
Geweldig hotel met zeer behulpzaam personeel.
Pros:

Prachtig hotel waarbij het personeel er alles aan doet om er voor te zorgen dat de tijd die je er besteedt zo fijn mogelijk is.
Ideaal voor een bezoek aan de Taj Mahal, maar ook om even te relaxen.

2026-06-02 via Nuitee
M
Manish solo_traveller in
10
Pros:

The staff was very courteous especially the resturant staff
True value for money

2026-06-01 via Nuitee
J
Jenielyn couple ae
10
2026-06-01 via Nuitee
S
Sebastian couple co
10
Lovely place
Pros:

Location, clean, food, personal service

2026-06-01 via Nuitee
R
Ruzana couple my
9
Exceptional Stay at Grand Mercure Agra
Pros:

Our stay at Grand Mercure Agra was truly memorable from start to finish. The hotel offers a perfect blend of comfort, hospitality, and excellent service.

The room was spacious, spotless, and very well-maintained. The bed was comfortable, the amenities were thoughtfully arranged and every detail reflected the hotel’s commitment to guest satisfaction. After long days of sightseeing, it was always a pleasure to return to such a relaxing and welcoming room.

What truly made our experience special, however, was the outstanding service provided by the staff. Every team member was warm, attentive and always willing to go the extra mile to ensure that we felt at home.

A special note of appreciation goes to Mr. Satish (the chef) whose passion and dedication were evident in every meal. The food was consistently delicious and his personal touch made dining a delightful experience.

We would also like to extend our heartfelt thanks to Mr. Naveen and Mr. Saleindra for their exceptional hospitality, professionalism and genuine care. Their kindness, attentiveness, and willingness to assist at every opportunity left a lasting impression on us. Thank you.

2026-06-01 via Nuitee
S
Sargam couple in
10
2026-06-01 via Nuitee