Grand Mercure Agra - An Accor Brand

Hotels
•
Grand Mercure
8.7 (1728 reviews)
Fatehabad Road Agra , Agra , IN
+91 562 711 0711

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Value for money
Cons:
Food quality issues
Some amenities lacking
View from some rooms inadequate

Categories

Cleanliness
8.45
Generally clean environment but a negative review about food hygiene.
Service
9.45
Multiple reviews highlighted courteous and friendly staff.
Location
9.45
Convenient location with easy access to key attractions.
Room Quality
8.95
Rooms are spacious and comfortable as described in reviews.
Amenities
8.45
Good amenities but some facilities had issues reported.
Value for Money
8.95
Good value noted in several reviews, as compared to similar options.
Food and Beverage
6.95
Negative feedback regarding food quality in some reviews.
Overall Experience
8.95
Overall positive experience despite some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:12

Property Description

Luxurious Accommodation
Indulge in comfort at Crystal Sarovar Premiere Agra, located just 1.9 km from the iconic Taj Mahal. Each room offers modern amenities like a flat-screen TV, mini bar, and a cozy seating area.

Exceptional Services
Experience top-notch hospitality with a 24-hour front desk, tour desk, and concierge services. Enjoy delicious meals at the on-site restaurant, have breakfast in your room, or unwind at the bar with good music.

Convenient Location
Explore Agra effortlessly with Agra Fort and Jama Masjid nearby. With Agra Airport just 10 km away and the Railway Station at 7 km, your travels are made easy.

Book now for a memorable stay at Crystal Sarovar Premiere Agra!

Important information:

Unmarried couples are allowed, Local IDs are not allowed

Early check in and late check out are subject to availability.

Mandatory Gala dinner for Christmas 24/12/26 : Directly payable at hotel: INR 3500 Per Person & INR 2000 Per child.

Mandatory Gala dinner for 31st night 31/12/26 : Directly payable at hotel: INR 6500 Per Person & INR 3250 Per child.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AGR

Location

Guest Reviews

8.7
Based on 1728 reviews
Cleanliness: 8.45
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 6.95
Overall Experience: 8.95
N
Namrata • extended_group • gb
10
Highly recommended | Exceptional value
Pros:

Clean and vibrant hotel with professional and courteous staff. Nice large lobby area with lots of comfortable seats. Room was lovely too. All in all, wonderful stay and great value for money.

Cons:

NA. Loved it.

2026-10-24 • via Nuitee
C
Colin • solo_traveller • gb
10
One of the very best hotels I've stayed in - and I've stayed in hundreds
Cons:

Fitness room/gym needs an upgrade. It does not match the rest of the hotel.

2026-10-24 • via Nuitee
C
coussaud • couple • fr
7
Pros:

La proximité avec le taj mahal

2026-10-24 • via Nuitee
C
Christina • family_with_children • gb
8
Pros:

Excellent hotel, great location and helpful staff

Cons:

Waited 2 long for drinks with evening meal and breakfast was extremely busy so line for coffee very long.

Asked for a Taj view which was further away than expected and twin beds allocated despite request for King bed. They were to push the beds together for us but never actually did.

2026-10-24 • via Nuitee
M
MCPE_PC • solo_traveller • kr
10
Pros:

Free room upgrade, best price, credible brand, good English

Cons:

Location, operation time of some facilities

2026-10-23 • via Nuitee
I
Ivania • couple • lu
10
Creat value for money
Pros:

The price and the amazing rooms. Staff super helpful and friendly and good restaurant

Cons:

All was Good

2026-10-23 • via Nuitee
M
Mohammed Saad • extended_group • in
10
2026-10-23 • via Nuitee
V
Vaithiyanatha • family_with_children • in
9
Pros:

Clean rooms, courteous staff

Cons:

Few items in break fast menu got repeated on seconday also.

2026-10-23 • via Nuitee
R
rolando • solo_traveller • cl
9
2026-10-23 • via Nuitee
維倫 • solo_traveller • tw
7
2026-10-23 • via Nuitee
F
Fabienne • family_with_children • ch
9
2026-10-22 • via Nuitee
L
Lea • couple • ch
8
2026-10-22 • via Nuitee
P
PAULO • family_with_children • br
10
2026-10-22 • via Nuitee
H
Harpreet Singh • family_with_children • in
6
Pros:

Property is good

Cons:

Food is not good
Service is bad

2026-10-21 • via Nuitee
N
Nathalie • extended_group • be
9
2026-10-21 • via Nuitee
H
Harjit • family_with_children • in
10
Pros:

Everything was perfect

Cons:

Odors in the room .
May be rooms was close for long .,

2026-10-21 • via Nuitee
A
Ayush • couple • ee
8
Pros:

Service n food

2026-10-21 • via Nuitee
M
Mugdha • family_with_children • in
10
Pros:

We received a free room upgrade and late check out! It made our day.

2026-10-21 • via Nuitee
R
Rahul • family_with_children • in
10
Pros:

Nothing to complain. Room good, breakfast good, people good.

Cons:

No complaints

2026-10-21 • via Nuitee
S
sarah • couple • gb
10
2026-10-19 • via Nuitee