AM Hotel & Plaza

Hotels
•
Independent
8 (103 reviews)
Boulevard Chahue 1601 Esq Calle Gardenia, Santa María Huatulco, OAX, 70989 , Santa María Huatulco , MX
52-958-1051696

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Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Shopping on site
Snorkeling nearby
Hiking/biking trails nearby
See all facilities

Review Highlights

Pros:
Good location
Affordable prices
Cons:
Parking issues
Small bathrooms

Categories

Cleanliness
7.39
The review mentions a small inconvenience regarding cleanliness standards.
Service
8.36
Standard quality for this hotel tier.
Location
8.4
Centrally located and very accessible.
Room Quality
7.85
Rooms are described as small but sufficient.
Amenities
7.88
Parking availability noted but could improve.
Value for Money
8.34
Good prices for the services received.
Food and Beverage
7.89
Not mentioned, assumed standard for this hotel tier.
Overall Experience
7.86
Overall positive experience noted despite small drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:48

Property Description

Outdoor Pool and Terrace
Enjoy a refreshing dip in the outdoor pool or relax on the terrace while taking in the beautiful surroundings.

Concierge Services and Shopping
Benefit from concierge services to enhance your stay and explore the convenience of on-site shopping options.

Comfortable Guestrooms
Unwind in one of the 44 air-conditioned guestrooms with complimentary Wi-Fi, cable TV, and daily housekeeping for a cozy stay.

Make the most of your Santa María Huatulco trip by booking a stay at AM Hotel & Plaza.

Important information:

  • Pool access available from 9:30 AM to 9:30 PM.
  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUX

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8
Based on 103 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.89
Overall Experience: 7.86
G
Gazi Alberto Galindo • friends
8
Pros:

Falla wifi

2025-08-17 • via Nuitee
I
Inocencio
10
Muy bien 👍
Pros:

Un buen hotel, buenos precios y muy accesible por la ubicación que tiene, los baños muy pequeños pero con lo necesario, es estacionamiento es otro pequeño punto mal ya que está prácticamente al descubierto y sobre calles principales, no hacen respetar los cajones de discapacitados, fuera de esos pequeños inconvenientes, muy bien todo

2025-07-23 • via Nuitee
I
Israel • partner
8
Pros:

Buena opción en especial si vas a la central o aeropuerto, es cercana

2025-07-21 • via Nuitee
E
Ericka • family_with_children
8
Pros:

The hotel rooms were nice and clean, though the sheets and pillows could use some improvement for better comfort. The staff was friendly, and check-in was quick and easy. Great location—close to several restaurants, with a Xoxo convenience store right next door. The hotel also has its own restaurant, which is a plus!

2025-06-17 • via Nuitee
C
Caleb
2
Pros:

They took my booking then cancelled before I arrived leaving me no where to stay.. they didn't reply when I emailed... Nice staff terrible management

2025-05-05 • via Nuitee
F
FLORENCIO • family
2
Pros:

Por todo ponían peros, su baño se estaba cayendo a pedazos

2025-04-22 • via Nuitee
J
Joseph
8
Pros:

Friendly and accommodating staff !

2025-03-27 • via Nuitee
V
Violeta Lizeth Camargo • family
8
Pros:

.

2025-02-03 • via Nuitee
M
Manuel
10
Pros:

Excelente servicio

2025-01-03 • via Nuitee
J
Jair Obed • family
8
Pros:

El lugar está muy bonito, sin embargo tienen muy pocos espacios de estacionamiento.

2024-12-31 • via Nuitee
M
Melinda • family
10
Pros:

Really nice and clean newly built 👌 excellent for the price

2024-10-31 • via Nuitee
J
JUAN FRANCISCO
10
Genial
Pros:

Excelente, lo recomiendo mucho!

2024-10-05 • via Nuitee
P
petrona • partner
10
Pros:

Excelente todo limpio hab standar amplia

2024-09-01 • via Nuitee
E
Erika • family
10
Pros:

Me gustó el diseño y ubicación

2024-08-04 • via Nuitee
J
Jose Antonio • family
8
Pros:

Los baños dejan mucho que desear!

2024-06-16 • via Nuitee
S
SERGIO ARTURO GONZALEZ
10
Pros:

Todo muy bien

2024-06-07 • via Nuitee
N
Nestor Daniel
10
Pros:

Está muy cerca del centro y de la terminal de autobuses por si te gusta mochilera a otras poblaciones. Cuando vas en tour es el primer hotel al que se llega.

2024-05-11 • via Nuitee
N
Nelly
2
Pros:

No me pude hospedar en este hotel, ya que a mi llegada no contaba con energía eléctrica, el personal a cargo del hotel no sabía qué hacer, así que hice los arreglos pertinentes con Expedía lo cual fue maravilloso.
La gerente del hotel no estaba y todo estaba de cabeza en el hotel.
Si vuelvo a Huatulco definitivamente no m hospedaría en ese hotel.

2024-04-23 • via Nuitee
C
Claudia Alejandra
2
Hotel AM plaza
Pros:

No es un hotel familiar es más como un motel el hotel es más como un contenedor la piscina se encuentra arriba de un Oxxo no me gustó nada

2024-04-09 • via Nuitee
M
Mario • family_with_children
8
Pros:

Bonito

2024-04-08 • via Nuitee