The Journey hotel

Hotels
8.3 (1155 reviews)
60 - 60A Transfer Road Georgetown , George Town , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Physical distancing rules followed
Fire extinguishers
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Limited amenities

Categories

Cleanliness
8.03
Generally clean with some mention of noise and issues related to facilities.
Service
8.7
Staff were friendly and helped resolve issues promptly.
Location
8.54
Convenient location with good access to nearby cafes and restaurants.
Room Quality
8.29
Rooms were clean and well-equipped but had issues with noise.
Amenities
8.02
Good facilities but could benefit from additional amenities like a mini-fridge.
Value for Money
8.48
Good value especially considering location and service.
Food and Beverage
8.03
No specific mention but standard quality for this hotel tier.
Overall Experience
8.3
Overall a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:31

Property Description

Convenient Location
Modern Amenities
Nearby Attractions

Experience comfort and convenience at The Journey Hotel in George Town. With free WiFi, parking, and a helpful concierge service, your stay is sure to be stress-free. The modern rooms feature kitchenettes, adding an extra touch of convenience. Explore nearby attractions like 1st Avenue Penang and Wonderfood Museum. Book now and make The Journey Hotel your home away from home.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 1155 reviews
Cleanliness: 8.03
Service: 8.7
Location: 8.54
Room Quality: 8.29
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
C
Cheng Kwee • couple • sg
8
2026-04-08 • via Nuitee
A
Azlan • couple • my
10
2026-04-07 • via Nuitee
S
Syed Ahmad Fauzi • couple • my
7
Pros:

Clean room, comfortable bed, good bathroom

2026-04-07 • via Nuitee
N
Norakmal Syafiqah • couple • my
9
It was wonderful for a short gateway and it also near with food stall. Most important is clean.
Pros:

I love big mirror in the room and the pressure of the shower is amazing.

Cons:

Hard to get a parking.

2026-04-06 • via Nuitee
S
Shekhar • solo_traveller • sg
9
2026-04-04 • via Nuitee
H
How Ee • solo_traveller • my
8
Comfortable, convenient & lovely stay
Pros:

Convenient and strategic location

Cons:

-

2026-04-04 • via Nuitee
N
Nanthini 1982 • couple • my
10
2026-03-31 • via Nuitee
D
dessy • couple • id
8
Pros:

The hotel is in central.. plenty nice street food and shops. Room is clean and bed is comfortable. Staff are friendly.. Casey the receptionist helped us book transport to seberang jaya

2026-03-28 • via Nuitee
J
Jin Shing • solo_traveller • my
9
2026-03-27 • via Nuitee
C
Chiara • couple • it
8
Pros:

La struttura si trova in un'ottima posizione, centrale vicino alle attrazioni principali. La stanza era abbastanza spaziosa e pulita. Se noleggiate auto o moto la struttura ha a disposizione un parcheggio coperto e costudito

2026-03-23 • via Nuitee
M
Michi Unterwegs • solo_traveller • be
9
Pros:

Sehr gute Betten, Dusche mit Druck und warm wasser.

Cons:

Trotz Fensterlose zimmerbuchung war immer noch ein wenig von außenlärm zu hören. Zum Glück waren nicht viele Zimmer in meiner nähe belegt.

2026-03-19 • via Nuitee
M
Mattia • couple • it
10
2026-03-19 • via Nuitee
L
louieleewy • solo_traveller • my
8
2026-03-16 • via Nuitee
S
Soo Yin • solo_traveller • my
8
2026-03-15 • via Nuitee
A
Ali • extended_group • mv
7
2026-03-13 • via Nuitee
B
Barbara • couple • hr
5
2026-03-12 • via Nuitee
B
Barbara • couple • hr
4
2026-03-12 • via Nuitee
G
Gisa • couple • de
7
Pros:

Die Unterkunft liegt wirklich sehr zentral. Wir haben alles zu Fuß erreicht. Es gibt einen Fahrstuhl und einen Wasserspender. Es sieht so wie auf den Bildern aus.

2026-03-11 • via Nuitee
留河 • couple • jp
10
2026-03-01 • via Nuitee
T
Tanausú • solo_traveller • gb
9
2026-02-26 • via Nuitee