The Journey Hotel Penang

Hotels
8.3 (1260 reviews)
60 - 60A Transfer Road Georgetown , George Town , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Limited amenities

Categories

Cleanliness
8.03
Generally clean with some mention of noise and issues related to facilities.
Service
8.7
Staff were friendly and helped resolve issues promptly.
Location
8.54
Convenient location with good access to nearby cafes and restaurants.
Room Quality
8.29
Rooms were clean and well-equipped but had issues with noise.
Amenities
8.02
Good facilities but could benefit from additional amenities like a mini-fridge.
Value for Money
8.48
Good value especially considering location and service.
Food and Beverage
8.03
No specific mention but standard quality for this hotel tier.
Overall Experience
8.3
Overall a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:31

Property Description

Convenient Location
Modern Amenities
Nearby Attractions

Experience comfort and convenience at The Journey Hotel in George Town. With free WiFi, parking, and a helpful concierge service, your stay is sure to be stress-free. The modern rooms feature kitchenettes, adding an extra touch of convenience. Explore nearby attractions like 1st Avenue Penang and Wonderfood Museum. Book now and make The Journey Hotel your home away from home.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests and a Local Penang Heritage Fee of RM2 will be collected upon arrival. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Local Penang Heritage Fee of RM2 per night will be collected upon arrivalPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 1260 reviews
Cleanliness: 8.03
Service: 8.7
Location: 8.54
Room Quality: 8.29
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
逐日少年 • solo_traveller • my
4
价格贵！噪音太大
Pros:

服务员态度好，交通方便

Cons:

价格贵！临街晚上太吵！房间里的配电箱发出滋啦滋啦的声音

2026-09-19 • via Nuitee
逐日少年 • solo_traveller • my
4
价格贵！临街太吵！
Pros:

员工服务态度也很好！

Cons:

价格太贵，临街晚上太吵！没有一次性拖鞋跟免费矿泉水、我觉得有窗户的房间120元以内才合理、

2026-09-19 • via Nuitee
M
Muhammad nazri • extended_group • my
7
2026-09-16 • via Nuitee
F
foo • solo_traveller • my
10
2026-09-15 • via Nuitee
M
michele • solo_traveller • it
9
Pros:

Posizione centrale per girare la città. La camera era pulita. Lo staff accogliente.

Cons:

Niente

2026-09-15 • via Nuitee
A
Alex • solo_traveller • be
8
A Good Journey, as always! :)
Pros:

Very spatious room, with TV and A/C. Within walking distance to sites, food venues and attractions.

Cons:

The family room has no windows.

2026-09-14 • via Nuitee
G
gaku • solo_traveller • jp
10
2026-09-12 • via Nuitee
Y
Youssef • couple • fr
4
Catastrophique
Pros:

L’emplacement

Cons:

Le personnel, un homme à l’accueil était très méchant + l’hôtel donne des bible dans les chambre

2026-09-12 • via Nuitee
G
Gary • solo_traveller • my
5
Great location and nice rooms, but the noise level made it hard to get a good night's sleep.
Pros:

The room was clean and nice, internet is quite fast, and the location is amazing - pretty much close to everywhere you'd want to go in Georgetown

Cons:

if you have a sleeping problem due to any noice, this might not be the best spot for you. The walls are fairly thin, so you can clearly hear people in the hallway and the next-door rooms. I had a tough time sleeping because of the noise. That said, if noise doesn't bother you much, it’s still a solid option.

2026-09-10 • via Nuitee
M
Marianna • couple • it
6
2026-09-09 • via Nuitee
W
Wei Ling • extended_group • my
7
Enjoyable
Pros:

Near to many eateries

2026-09-07 • via Nuitee
A
Angie • family_with_children • my
10
Fantastic stay, good location, didn't expect this good.
Pros:

Nice view before walking to the room. Love the cozy feel.

Cons:

The Deco. Simple, nice and cozy.
Staff working there are all so friendly and helpful. Keep it up, guys.

2026-09-07 • via Nuitee
N
Nurfitrah • couple • my
9
2026-09-07 • via Nuitee
S
Sangho • couple • my
4
There will be better accommodations with the similar price.
Pros:

The location is good.

Cons:

You have to pay an extra RM10 for an additional key card; it’s not a deposit.

Also, I strongly recommend not booking a room without windows. It feels very suffocating, and the room isn’t very soundproof, so you may wake up several times during the night because of noise coming from outside the room

The water pressure from the shower hose is inconsistent, and the ventilator in the bathroom is quite noisy as well.

The location is good, but it’s not the best.

2026-09-07 • via Nuitee
C
choo seen • couple • my
10
2026-09-07 • via Nuitee
N
Nitin • solo_traveller • gb
8
2026-09-06 • via Nuitee
A
Axel • couple • fr
7
Bon séjour mais trop de bruits
Pros:

La sympathie du personnel, la taille des chambre.

Cons:

Pas d’insonorisation, nous entendons tout ce qu’il se passe dans les chambres à côté et à l’extérieur
Manque d’occultation dans la salle de bain qui dispose d’une porte vitrée et au niveau de la porte d’entrée, le manque de barre de seuil faisait passer la lumière du couloir

2026-09-05 • via Nuitee
P
pragas • solo_traveller • my
10
I love with room quiet
Pros:

Nice and Parking also they manage space for my day parking

Cons:

All ok

2026-09-04 • via Nuitee
R
Rosita • extended_group • id
7
Pros:

tidak ada sarapan

Cons:

tidak ada sarapan

2026-09-03 • via Nuitee
F
Federica • solo_traveller • it
10
Pros:

Ottima posizione, camera pulitissima

Cons:

Niente, tutto perfetto

2026-09-03 • via Nuitee