The Journey Hotel Penang

Hotels
8.3 (1243 reviews)
60 - 60A Transfer Road Georgetown , George Town , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Limited amenities

Categories

Cleanliness
8.03
Generally clean with some mention of noise and issues related to facilities.
Service
8.7
Staff were friendly and helped resolve issues promptly.
Location
8.54
Convenient location with good access to nearby cafes and restaurants.
Room Quality
8.29
Rooms were clean and well-equipped but had issues with noise.
Amenities
8.02
Good facilities but could benefit from additional amenities like a mini-fridge.
Value for Money
8.48
Good value especially considering location and service.
Food and Beverage
8.03
No specific mention but standard quality for this hotel tier.
Overall Experience
8.3
Overall a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:31

Property Description

Convenient Location
Modern Amenities
Nearby Attractions

Experience comfort and convenience at The Journey Hotel in George Town. With free WiFi, parking, and a helpful concierge service, your stay is sure to be stress-free. The modern rooms feature kitchenettes, adding an extra touch of convenience. Explore nearby attractions like 1st Avenue Penang and Wonderfood Museum. Book now and make The Journey Hotel your home away from home.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests and a Local Penang Heritage Fee of RM2 will be collected upon arrival. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Local Penang Heritage Fee of RM2 per night will be collected upon arrivalPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 1243 reviews
Cleanliness: 8.03
Service: 8.7
Location: 8.54
Room Quality: 8.29
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
K
Kieran • couple • gb
7
2026-08-08 • via Nuitee
M
Marcel Wai • solo_traveller • au
7
Pros:

Near the city centre

Cons:

Room a bit narrow. Voices from adjacent rooms can be heard.

2026-08-08 • via Nuitee
I
imran • solo_traveller • tr
7
2026-08-07 • via Nuitee
H
Hxmzh Zulkifly • solo_traveller • my
6
2026-08-07 • via Nuitee
S
Stacey • family_with_children • gb
7
2026-08-06 • via Nuitee
I
ili • couple • my
9
Pros:

Dekat dengan semua tempat. Bilik luas. Dapat check in awal tq so much pada staff really appreciate sebab kita tak tidur lagi dari malam sebelum nya.

Cons:

Parking terhad

2026-08-05 • via Nuitee
P
PUTERI ZULIANI • couple • my
9
Recommended & will put in my fav hotel in Penang 🤗
Pros:

Super cozy & clean hotel. Friendly staff. Strategic location 👏🏼👏🏼👏🏼

Cons:

Limited car park.

2026-08-05 • via Nuitee
C
chia fong • family_with_children • tw
8
2026-08-04 • via Nuitee
T
Thư • couple • vn
8
2026-08-03 • via Nuitee
S
Sykes • solo_traveller • gb
10
2026-08-03 • via Nuitee
N
Nadhirah • couple • my
9
2026-08-03 • via Nuitee
C
chen23023 • solo_traveller • tw
7
2026-08-03 • via Nuitee
国吉 • solo_traveller • jp
5
Cons:

シャワー室がせまい。シャワー室の仕切りが半分しかなく、水がトイレに結構流れた。また、水漏れがしていた。

2026-08-03 • via Nuitee
A
Arnida • couple • my
7
2026-08-02 • via Nuitee
O
Olga • solo_traveller • es
9
Muy recomendable
Pros:

La ubicación fué maravillosa. Cerca de todo pero con tranquilidad para dormir

2026-07-24 • via Nuitee
C
CHEWYEAN • family_with_children • jp
6
普通
Pros:

ジョージタウンに近い

Cons:

近くの部屋うるさかった、窓がない

2026-07-22 • via Nuitee
P
Philippe • couple • fr
9
Bon rapport qualité prix et personnel très gentil
Pros:

Chambre très confortable bonne douche

Cons:

Bruyant on entend les bruits du couloir et les conversations
Un peu excentre

2026-07-22 • via Nuitee
K
Kasithibhu • extended_group • us
8
2026-07-21 • via Nuitee
E
Elangovan • solo_traveller • my
7
2026-07-20 • via Nuitee
S
shaohua • couple • cn
9
很不错
Pros:

性价比很高 风格简约 洗漱方便

Cons:

房间比较小

2026-07-15 • via Nuitee