North House - Auberge la chouette / Hôtel Automatisé

Hotels
•
Independent
8.6 (363 reviews)
71, rue d'Auteuil, Québec City, Quebec, G1R 4C3 , Québec City , CA
1-581-9425221

listing image 1
Show all photos

Facilities

Free WiFi
Wheelchair accessible
Smoke-free property
Housekeeping on request

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Room did not match photos

Categories

Cleanliness
8.29
Multiple mentions of cleanliness issues and concerns about room conditions.
Service
9.06
General positive mentions of hospitality, but with some service-related challenges.
Location
9.3
Repeatedly praised as convenient and strategic for visitors.
Room Quality
8.55
Mixed quality noted, with some rooms described as dark and not matching photos.
Amenities
8.28
Basic amenities provided, although some guests found them lacking.
Value for Money
8.74
Considered reasonable, though some reviewers felt prices were high given room issues.
Food and Beverage
7.79
No extensive food options mentioned, and some dissatisfaction with available coffee.
Overall Experience
8.76
Generally positive, with notable praises for location and comfort despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:45

Property Description

Step into a charming blend of history and modern convenience at our exquisite smoke-free hotel, built in 1845.

Unique Accommodations
Choose from 10 individually decorated guestrooms that offer a cozy retreat, each designed to provide a unique atmosphere while ensuring comfort and serenity.

Modern Amenities
Stay connected with complimentary wireless internet and take advantage of conveniences such as coffee/tea makers in your room, along with a virtual front desk to cater to your needs effortlessly.

Prime Location
Nestled in the heart of Québec City, you’re just a short stroll away from prominent attractions like the iconic Château Frontenac and the bustling Quartier Petit Champlain, making it the ideal base for your exploration.

Indulge in both historic charm and modern luxury; book your stay with us today!

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.6
Based on 363 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9.3
Room Quality: 8.55
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.76
A
Avantika • couple • se
7
Pros:

Nice location.

Cons:

No staff around.

2026-04-06 • via Nuitee
L
Laura • couple • fr
9
Super emplacement pour visiter Québec
Pros:

Très bon emplacement dans la vieille ville, l'appartement est bien chauffé en hiver et cela permet de bien se réchauffer ! Nous recommandons vivement l'emplacement pour 2 nuits. Nous avons tout fait à pieds, parking très proche pour les voitures

2026-04-03 • via Nuitee
M
Maguy • couple • ca
9
2026-04-03 • via Nuitee
N
Naomi • solo_traveller • ca
7
2026-04-01 • via Nuitee
J
Jarolim • solo_traveller • us
9
Nice Location but Needed Some Help
Pros:

It is in a great location and easy to walk everywhere I wanted to. The room was clean and had what I needed.

Cons:

I did reach out with a question on my first night. I messaged through Booking.com and through text and never got a response. I ended up figuring it out, so I didn't push but never got a response. I also wasn't sure what to do with my trash throughout the week as it accumulated.

2026-03-30 • via Nuitee
C
Charlotte • couple • fr
9
2026-03-30 • via Nuitee
V
Violeta Raquel • couple • cl
8
Convenient
Pros:

The location is very convenient and the bed was very comfortable

Cons:

The shower took long to get warm, the light in the washroom went off twice, the room was too small.

2026-03-22 • via Nuitee
G
Gaia • couple • it
8
2026-03-20 • via Nuitee
M
Michele • couple • it
6
2026-03-19 • via Nuitee
O
Orhan • solo_traveller • us
9
Very comfortable stay overall!
Pros:

The location. Comfort and cleanliness of the room. Prompt response from the property manager.

Cons:

Only stairs (no elevator). No breakfast. More decorations can help too.

2026-03-16 • via Nuitee
M
Murray • family_with_children • au
4
Good location but no hospitality, no staff, steep steps.
Pros:

Great location.

Cons:

There are no staff. No-one. It is the opposite of hospitality. No-one to have a chat with or share advice. There are long steep flights of stairs to all but 3 of the rooms. There are very few amenities in the rooms - a handful of coffee pods.

2026-03-15 • via Nuitee
W
Wilf • solo_traveller • gb
7
2026-03-11 • via Nuitee
E
Eléonore • solo_traveller • fr
10
2026-03-07 • via Nuitee
R
Rioux • couple • ca
8
constatation
Pros:

je connaissais pour y avoir séjourné en 1990

Cons:

question dans le forfait il était question d'un déjeuner entre 8h et 9h30 nous n'avons trouvé aucune information à ce sujet.
mal insonorisé des voix une partie de la nuit au 1er plancher.

2026-03-06 • via Nuitee
A
Aryan • family_with_children • ca
9
Super !
Pros:

La chambre était très spacieuse, elle sentait super bon et était très propre ! Nos lits étaient très confortables et l’hébergement est hyper bien situé ! Parfait rapport qualité prix !

Cons:

Pas de stationnement ! Nous en avons trouvé un sur la rue, mais très dispendieux !

2026-03-02 • via Nuitee
N
Nathalie • extended_group • fr
6
Pas mal uniquement dû à son emplacement
Pros:

La discrétion

Cons:

La salle de bain

2026-02-28 • via Nuitee
L
Lila • extended_group • fr
2
Pros:

la localisation de l'hotel et les lits etaient confortable

Cons:

Très déçu par mon séjour dans cet établissement. La douche était complètement défectueuse (pas d’eau chaude, tuyauterie qui fuyait), rendant impossible toute utilisation correcte. De plus, l’une des serviettes sentait fortement la cigarette, au point d’embaumer toute la chambre. Les prises électriques étaient également très dangereuses, sorties du mur avec les câbles apparents.

2026-02-27 • via Nuitee
K
Kim • solo_traveller • be
8
2026-02-25 • via Nuitee
K
Kylä-Setälä • couple • ca
9
2026-02-24 • via Nuitee
M
MATIAS • family_with_children • cl
9
Pros:

La ubicación

Cons:

No se podía poner Netflix

2026-02-23 • via Nuitee