North House - Auberge la chouette / Hôtel Automatisé

Hotels
Independent
8.6 (363 reviews)
71, rue d'Auteuil, Québec City, Quebec, G1R 4C3 , Québec City , CA

Facilities

Free WiFi
Wheelchair accessible
Smoke-free property
Housekeeping on request

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Room did not match photos

Categories

Cleanliness
8.29
Multiple mentions of cleanliness issues and concerns about room conditions.
Service
9.06
General positive mentions of hospitality, but with some service-related challenges.
Location
9.3
Repeatedly praised as convenient and strategic for visitors.
Room Quality
8.55
Mixed quality noted, with some rooms described as dark and not matching photos.
Amenities
8.28
Basic amenities provided, although some guests found them lacking.
Value for Money
8.74
Considered reasonable, though some reviewers felt prices were high given room issues.
Food and Beverage
7.79
No extensive food options mentioned, and some dissatisfaction with available coffee.
Overall Experience
8.76
Generally positive, with notable praises for location and comfort despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:45

Property Description

Step into a charming blend of history and modern convenience at our exquisite smoke-free hotel, built in 1845.

Unique Accommodations
Choose from 10 individually decorated guestrooms that offer a cozy retreat, each designed to provide a unique atmosphere while ensuring comfort and serenity.

Modern Amenities
Stay connected with complimentary wireless internet and take advantage of conveniences such as coffee/tea makers in your room, along with a virtual front desk to cater to your needs effortlessly.

Prime Location
Nestled in the heart of Québec City, you’re just a short stroll away from prominent attractions like the iconic Château Frontenac and the bustling Quartier Petit Champlain, making it the ideal base for your exploration.

Indulge in both historic charm and modern luxury; book your stay with us today!

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YQB

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.6
Based on 363 reviews
Cleanliness: 8.29
Service: 9.06
Location: 9.3
Room Quality: 8.55
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.76
C
chantal extended_group ca
10
Pros:

Tout était bien proche de tout emplacement activités

Cons:

Sa serai bien d'avoir un four micro onde dans la chambre merci

2026-02-13 via Nuitee
N
Noora couple ca
10
Great location and good value for the price
Pros:

We enjoyed our anniversary and we had a lovely room thank you to the staff!

Cons:

Low shower pressure but this is a historic area so it was not a surprise so it is what it is

2026-01-31 via Nuitee
L
Leo couple ca
8
Bad experience
Pros:

Was central

Cons:

60 stairs to climb,
No chain inside to lock the door from outside.
Bath tube water stopper was not the right size.
No desk or table.

No parking available and in the website booking it was mentioned on the 3 columb in small letters. I got a confirmation 2 days before mentioning no parking. Went i want to cancel from booking website it said I was not able and I loose my money. It was -28c with wind -38c. Five minutes walk to the parking was very hard at 63y in my condition with asmah in this extreme cold.

If I had know about the stare and parking I will never had reserved it. In english in booking website it is mention Hotel lachouette in the beginning. I was thinking that to have the name hotel you need a parking and elevator. I never guest that appartement 8 was on the third floor but appartement 10,11 and 12 was on the first floor.

For all those restrictions we should be able to cancel went we find out about it.

I was there for a funeral so it didn't help for the pain of loosing a 40 years friend.

I call and talk to someone in charge of the hotel lachouette and found he was not very friendly and cooperative to help me

2026-01-25 via Nuitee
W
Wency couple ca
9
Pros:

It's clean, it's quite and good location

2026-01-23 via Nuitee
A
Abigail extended_group ie
9
Overall very good and easy to use
Pros:

Comfortable and quite big room

Cons:

The shower took a long time to warm up

2026-01-23 via Nuitee
L
Lucy couple ca
3
Cons:

Doesn't look like photos and not very clean!

2026-01-20 via Nuitee
P
Priscila couple br
4
Pros:

As camas eram boas

Cons:

Não conseguimos dormir a noite, dava pra ouvir todo o barulho da rua e dos quartos ao redor, o mínimo barulho como uma flatulência no quarto ao lado ouvíamos no nosso, não tinha isolamento acústico algum

2026-01-20 via Nuitee
M
Marie-Claire extended_group ca
6
Correct pour le prix dans le Vieux Québec considérant les autres hébergements
Pros:

L'emplacement est parfait!

Cons:

Très vieillot comme hôtel.

2026-01-19 via Nuitee
A
ATHANASIOS extended_group ca
9
All 4 rooms we booked served their purpose very well. We enjoyed our stay.
Pros:

A decent hotel.

Cons:

Room 9 shower didn’t work.

2026-01-19 via Nuitee
M
Michel couple fr
7
L' essentiel y est pour court séjour
Pros:

Instructions précises pour notre arrivée ( check in et le parking). Chambre très propre et literie très confortable.
Chambre idéalement située dans Québec.

Cons:

Établissement vieillot, les photos sont trompeuses, ou certaines chambres ont été rénovées et pas d' autres?
Aucune possibilité de se restaurer (pas de pièce commune à disposition ou même un bureau dans la chambre pour pouvoir poser sa tasse de café).

2026-01-19 via Nuitee
Y
yousuf extended_group ca
8
Had a really good time. I enjoyed alot
Pros:

I like the cleanliness and location of the hotel.

Cons:

No tooth paste, tooth brush and comb

2026-01-15 via Nuitee
K
Kevin couple ca
7
The best quality/location/value in Quebec (and I’ve had more than 50 stays in different places)
Pros:

✅ Localisation en centre
✅ Chambre spacieuse
✅ Propre et codes d’accès fonctionnels
✅ Lit très confortable
✅ Television facile d’utilisation

Cons:

Ce n’est pas des points extrêmement négatifs mais
👎 Faible quantité de shampooing
👎 Prises d’alimentation trop rares
👎 La vue (donnait sur une cour intérieure)

2026-01-15 via Nuitee
K
Karlos Nuila extended_group sv
9
2026-01-10 via Nuitee
V
Victor family_with_children ca
9
2026-01-10 via Nuitee
S
Susan extended_group us
9
2026-01-09 via Nuitee
S
Steve extended_group ch
8
Cons:

Il faisait un peu froid le matin...

2026-01-08 via Nuitee
L
Lorena extended_group ca
10
2026-01-08 via Nuitee
M
Mazigh couple ca
8
2026-01-07 via Nuitee
M
Madeleine solo_traveller gb
8
simple check in, great location, calm and safe for solo female traveller
Pros:

simple check in, great location, calm and safe for solo female traveller

Cons:

n/a

2026-01-07 via Nuitee
S
Susan couple us
8
A wonderful first visit to Quebec.
Pros:

The location is fantastic, and I would stay on Rue d'Auteil again. The building also has a lot of character, with other similar buildings on either side, which makes the overall ambience very pleasing. The room itself was small but comfortable, with a nice view of the park across the street.

Cons:

A larger room, in which you can move around more easily, is always nice, but it was fine for me and my husband, and I do understand the trade-off between character and size. A few things that could have been better: the soap and shampoo (?) in the shower were not labeled, and the quality was not clear. The soap dispenser next to the sink was very "industrial" looking. It would be nice to have better products and dispensers (though I did appreciate the lack of small bottles). It might have been nice to move the boot tray outside the room (we could have done it ourselves, I suppose), or a different system in the winter so that we don't track snow/mud into the room. Finally, I did not find the hair dryer (in a bureau drawer) until the moment we were leaving! It should be in the bathroom.

The key codes worked great and everything went smoothly. But, when there is no human being present, it does lend an impersonal air to the experience.

2026-01-04 via Nuitee