Golden Tower Express Franca by Fênix Hotéis

Hotels
•
Fênix
8.3 (1649 reviews)
Av. Francisco de Paulo Quintanilha Ribeiro, 510 , Franca , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Good staff interaction
Excellent location
Comfortable rooms
Variety in breakfast options
Cons:
Cleanliness issues noted
Noise from adjacent rooms
Small bathrooms
Occasional poor service from specific personnel

Categories

Cleanliness
7.26
Several reviews mentioned issues with cleanliness, especially in the bathrooms.
Service
8.73
Staff were generally described positively, though some complaints about specific personnel were noted.
Location
9.27
Frequent mention of very good location with easy access, contributing to positive experiences.
Room Quality
7.72
Some comments on small bathrooms and noise issues indicate room quality is acceptable but not stellar.
Amenities
8.25
General satisfaction with room amenities but some noted limitations in breakfast offerings.
Value for Money
8.71
Overall perceived as a good deal for the price considering location and comfort.
Food and Beverage
7.76
Mixed reviews on breakfast quality, with some stating it was lacking at times.
Overall Experience
8.73
Overall experience highlighted as good with a blend of pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 13:31

Property Description

Modern Comfort and Convenience

Convenient Location: Situated just 1.5 km from Franca city centre and a shopping mall, Ibis Styles Franca offers a prime location for both leisure and business travelers.

Cozy Rooms: Each room is equipped with a flat-screen satellite TV, air conditioning, and a minibar, ensuring a comfortable stay. The private bathroom stocked with complimentary toiletries adds a touch of luxury.

24-Hour Service: With a 24-hour front desk and free parking, guests can enjoy a seamless and hassle-free experience throughout their stay.

Experience the perfect blend of comfort and convenience at Ibis Styles Franca. Book your stay now for a memorable experience!

Important information:

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents, and presented along with notarized copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In the case of a minor accompanied by only one of the parents, it is necessary to present a notarized authorization signed by the absent parent, along with a notarized copy of that parent's ID.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1649 reviews
Cleanliness: 7.26
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.73
J
Jose Carlos • couple • br
8
Excelente
Pros:

Localização, funcionários.

2026-05-16 • via Nuitee
C
Carlos Henrique • couple • br
10
Excelente. Recomendo a todos
Pros:

Localização, conforto, limpeza e o excepcional café da manhã. Até a música ambiente quando chegamos era rock 😁

Cons:

Nada a criticar.

2026-05-16 • via Nuitee
Y
Yndaiá • couple • br
7
Pros:

Café da manhã bom, colchão bom.trocaram as toalhas e a roupa de cama sem precisar pedir

Cons:

Limpeza elevador e quarto(muita poeira em cima do frigobar), e pia banheiro enchia de agua. Cama rangendo

2026-05-14 • via Nuitee
E
Eric Alves • couple • br
10
2026-05-13 • via Nuitee
A
André • solo_traveller • br
8
2026-05-11 • via Nuitee
L
lourinaldo • solo_traveller • br
9
2026-05-11 • via Nuitee
J
Janice • couple • br
8
2026-05-11 • via Nuitee
R
Roberto • couple • br
8
2026-05-10 • via Nuitee
G
Galvão Fernandes • solo_traveller • br
8
2026-05-10 • via Nuitee
L
Lilian • solo_traveller • br
8
2026-05-08 • via Nuitee
J
Jose Rubens • solo_traveller • br
9
Muito satisfatoria
Pros:

Tudo muito bom, atendimento, limpeza, cafe da manha

Cons:

O box do banheiro muito apertado

2026-05-06 • via Nuitee
R
Rodrigues • solo_traveller • br
9
Pros:

Localização

2026-05-06 • via Nuitee
D
Dominique • solo_traveller • br
7
A melhorar
Pros:

Localizaçao

Cons:

Internet muito fraca, cafe da manha muito tumultuado com hotel cheio

2026-05-05 • via Nuitee
P
Palloma • solo_traveller • br
5
Satisfatorio
Pros:

Localização

Cons:

Limpeza. Ar condicionado com defeito

2026-05-05 • via Nuitee
C
Carlos • solo_traveller • br
5
2026-05-04 • via Nuitee
E
Eduardo César • couple • br
10
Prazerosa
Pros:

Muito bom.

Cons:

Nada a reclamar

2026-05-04 • via Nuitee
A
ALESSANDRA • family_with_children • br
7
atendeu a minha necessidade
Pros:

localização muito boa.

Cons:

não havia tolhas de rosto

2026-05-04 • via Nuitee
E
EDMILSON BOVOLINI • solo_traveller • br
10
Pros:

Localização, café da manhã excelente, tudo ok 100%, hotel top.

2026-05-04 • via Nuitee
M
Mauro DF • family_with_children • br
8
Bom custo X benefício, localização e atendimento.
Pros:

Boa localização e atendimento dos funcionários. Custo X Benefício muito bom também!

Cons:

Estacionamento com bastante vagas, porém apertadas.

2026-05-04 • via Nuitee
A
Alves • family_with_children • br
7
2026-05-04 • via Nuitee