Hoian Sincerity Hotel & Spa

Hotels
9.8 (425 reviews)
No1 Le Dinh Tham , Hoi An , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful and clean hotel
Friendly staff
Great food options
Good location
Cons:
Somewhat isolated location
Room views not great

Categories

Cleanliness
9.75
Multiple reviews mention the hotel and rooms are very clean.
Service
10
Numerous mentions of excellent service and friendly staff throughout several reviews.
Location
9.72
General consensus on convenient location with shuttle service and proximity to attractions.
Room Quality
9.76
Rooms described as comfortable and well-maintained.
Amenities
9.71
Various amenities highlighted, including pool and bike rentals available.
Value for Money
9.74
Perceived as excellent value for the price based on positive feedback.
Food and Beverage
9.7
Breakfast and dining options mentioned as very good with plenty of choices.
Overall Experience
10
Overall sentiment reflects a highly positive experience with many recommending a return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:00

Property Description

Convenient Location

Located just 1.2 km from Hoi An Historic Museum, Hoi An Sincerity Hotel offers easy access to popular destinations. The proximity to the Assembly Hall of the Fujian Chinese Congregation and Da Nang International Airport makes it a convenient choice for travelers.

Comfortable Accommodation

The hotel provides well-equipped rooms with flat-screen TVs and cozy seating areas. The private bathrooms with bath or shower ensure a relaxing stay for guests.

Exceptional Services

With 24-hour front desk services and complimentary WiFi, guests can enjoy a seamless experience throughout their stay at Hoi An Sincerity Hotel.

Book now for a delightful stay at Hoi An Sincerity Hotel and enjoy the convenience and comfort it offers to make your trip memorable.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 11 years old stay for VND 300,000 per person per night when using an existing bed.
    People 6 years old and over stay for VND 345,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.8
Based on 425 reviews
Cleanliness: 9.75
Service: 10
Location: 9.72
Room Quality: 9.76
Amenities: 9.71
Value for Money: 9.74
Food and Beverage: 9.7
Overall Experience: 10
S
Sudeep couple np
10
Amazing
Pros:

Property is located at very good location, shuttle bus running in interval to old town. The staff were very helpful and nice.

2026-02-13 via Nuitee
J
JAIME family_with_children es
8
Pros:

El personal es super atento

2026-02-12 via Nuitee
solo_traveller tw
10
It’s t really worthy to live in such comparable price
Pros:

The facility is great. I like the vibe here.

2026-01-28 via Nuitee
N
Nonhlanhla family_with_children za
8
Pros:

Shuttle to anf from old town

2026-01-24 via Nuitee
A
Arti couple us
10
Best Vietnamese breakfast buffet
Pros:

Great staff and comfortable beds. Amazing breakfast buffet

Cons:

Nothing

2026-01-24 via Nuitee
R
Russell family_with_children gb
9
2026-01-20 via Nuitee
G
Gijsbert family_with_children nl
9
2026-01-20 via Nuitee
S
Sudeep couple np
10
Amazing and wonderful.
Pros:

The Staff were very helpful especially i remember hugh, the location and the shuttle bus to Hoi An old town is frequent, food no comments at all.

2026-01-18 via Nuitee
D
djoko couple id
10
Pros:

The staff is world class .. top service my favorite hotel and staff hotel in all Vietnam

2026-01-13 via Nuitee
A
Ayush36 couple au
4
Overall a disappointing stay.
Pros:

Only three positives about this place.
1. The staff is very nice, and helpful.
2. The big swimming pool.
3. Free bike rental and shuttle service.

Cons:

The rooms are very old and warn down. There is no art or decorations to make it feel cozy. It felt like an old apartment room rather than a hotel.
The pool towels are old and dirty. Pool water very very cold.
Breakfast was very disappointing as well. Many options for the breakfast but the quality is very low.
Worst part is it is a cheap sister hotel to the next door hotel and you can tell it is treated that way.
Any drinks or food you order comes from the next door hotel.

2026-01-08 via Nuitee
N
Noah couple se
8
Väldigt bra hotel om man inte vill bo i old town hoi an
Pros:

Service mindset på personalen var outstanding

Cons:

De var mögel i vårt rum som gjorde att jag fick mycket besvär med näsan men annars var de inget annat problem

2026-01-08 via Nuitee
V
Valeria Bohorquez family_with_children ar
8
Hermoso lugar
Pros:

Muy buen desayuno!

Cons:

No sabíamos el primer día que para tener presión de agua en el 5to piso había que abrir 2 canillas a la vez

2026-01-08 via Nuitee
D
Denise family_with_children ch
9
2026-01-04 via Nuitee
T
tania solo_traveller au
7
2026-01-03 via Nuitee
Z
Zuzia solo_traveller pl
10
2026-01-03 via Nuitee
G
GoPlaces10182037319 Friends getaway Frankfurt, Hesse
10
Excellent Service & Friendly Staff
Pros:

Very nice hotel with excellent service. Special thanks to Flora and Silvia at the reception – extremely friendly, helpful and welcoming. We felt very comfortable.

2026-01-02 via Tripadvisor
C
Chongjie couple tw
9
2025-12-29 via Nuitee
J
Jan couple nl
8
Heel fijn verblijf gehad
Pros:

Het hotel ligt in een rustige omgeving. Weinig lawaai van buiten… Vriendelijk personeel. Nette , schone kamers. Het ontbijt was uitstekend. Voor elk wat wils en ook voor ons veel keus met lekker brood en beleg. We konden fietsen van het hotel lenen en elke dag een rondje maken. Het strand is op fietsafstand . Wij konden prima naar het oude centrum lopen, maar het hotel heeft ook een shuttle naar het centrum en strand. Ook vlakbij het hotel een goed restaurantje (Tin Tin)

2025-12-28 via Nuitee
R
R2644CPdianas Solo travel
10
Thank you Hugh and Ken!
Pros:

Excellent service from Hugh and Ken!!! Loved my stay. They made it so special.

Excellent local location. Big breakfast spread. Clean. Lovely pool. EXCELLENT SERVICE.

2025-12-26 via Tripadvisor
M
micop194 Friends getaway
10
Highly recommend
Pros:

Very pleasent, nice and beautiful place. Wonderful massage and tasty food. I higly recommend. Greetings from Poland.

2025-12-16 via Tripadvisor