Mercure Warragul

Hotels
•
Mercure
8.8 (1127 reviews)
Corner William and Mason St , Warragul , au

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Spacious rooms
Clean premises
Cons:
Noisy restaurant
Inconsistent cleanliness
Staff behavior issues

Categories

Cleanliness
8.24
Several guests mentioned cleanliness, but issues like dirty facilities and housekeeping were noted.
Service
9.41
Guests praised the friendly and helpful staff, although a few mentioned some staff being rude.
Location
9.45
Location was frequently highlighted positively, being convenient and central.
Room Quality
8.9
General sentiment was positive regarding room quality, though there were some issues with odors.
Amenities
8.63
Amenities mentioned were decent, but a few guests pointed out some needed improvements.
Value for Money
8.89
Most guests felt they received fair value for their stay, despite some cleanliness concerns.
Food and Beverage
7.94
A few guests disliked the food quality and noise in the restaurant area.
Overall Experience
8.91
Overall, guests had a pleasant experience but noted specific areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:28

Property Description

Luxurious Suites with Modern Amenities

Mercure Warragul offers spacious suites with LED TVs, room service, and quality bedding for a comfortable stay. Enjoy free WiFi and parking, along with access to the on-site Snap Fitness center.

Dining and Entertainment Options

Indulge in delicious meals at Newmason Eat Drink Relax restaurant, offering breakfast, bistro dining, and wood-fired pizzas. Relax at the Lounge Bar or enjoy alfresco dining on the outdoor terrace.

Convenient Location with Nearby Attractions

Located in the heart of Warragul, Mercure Warragul is close to the West Gippsland Arts Centre, shopping, and entertainment districts. Explore activities like golfing and cycling, with the hospital just 2 km away.

Book your stay at Mercure Warragul for a perfect blend of luxury, convenience, and entertainment.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
You must show a valid photo ID upon check in. You must show a valid credit card upon check in. Please note reception hours on Sunday are 08:00 - 18:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1127 reviews
Cleanliness: 8.24
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.63
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
P
Paula • family_with_children • au
8
2026-03-14 • via Nuitee
C
Charlotte • solo_traveller • au
10
2026-03-13 • via Nuitee
J
Jill • extended_group • au
9
2026-03-09 • via Nuitee
E
Erin • couple • au
10
A lovely large room with king bed. Was very clean and had everything we needed. Having the underground carpark was a bon
Pros:

Lovely large room, very clean and quiet.

2026-03-09 • via Nuitee
M
Michael • solo_traveller • au
10
2026-03-08 • via Nuitee
J
John • solo_traveller • au
9
Enjoyed the stay
Pros:

Location

Cons:

Some noise from nearby music venue

2026-03-08 • via Nuitee
G
Gary • couple • au
9
2026-03-04 • via Nuitee
J
Julie Leatham • family_with_children • au
10
Lovely place to stay we always try to get accommodation here
Pros:

everything reached our expectations

Cons:

n/a

2026-03-02 • via Nuitee
K
Krystina • family_with_children • au
8
Very welcoming!
Pros:

Comfort and cleanliness, walking distance to surroundings. The staff were exceptionally kind and welcoming, nothing was too much trouble.

Cons:

The shower did not have a fan! Had to prop the door open otherwise everything got wet.

2026-03-01 • via Nuitee
P
Paul Charles • couple • au
9
Would stay there again
Pros:

Clean room , good location, easy parking

Cons:

Nothing

2026-03-01 • via Nuitee
J
Jason • family_with_children • au
6
Pros:

Good location in town

Cons:

Super soft bed and pillows.
Noise from pub across the road until 2am.

2026-03-01 • via Nuitee
B
Beer • couple • au
3
Pros:

The staff and accommodation were excellent. However, it was misleading to be informed after payment that an additional $200 would be withheld for up to 14 days.

2026-02-26 • via Nuitee
A
Aleki • solo_traveller • au
10
Definitely a Home from Home, A great experince. Thank you.
Pros:

Great to have a slide door for fresh air and could leave open at night as on upper level. Everything needed was there.Bed was comfy. Very clean and cleaning staff in the morning were very friendly.

Cons:

nothing i can remember.

2026-02-25 • via Nuitee
R
Richard • couple • au
9
Pros:

The room was spacious, clean and comfortable.

Cons:

Exhaust in toilet was working, but not an issue.

2026-02-24 • via Nuitee
D
David • family_with_children • au
9
2026-02-22 • via Nuitee
S
Sally • couple • au
8
2026-02-22 • via Nuitee
D
donna • solo_traveller • au
9
Great location
Pros:

Clean comfortable and great location

Cons:

Reception staff wasn’t very welcoming but staff when leaving the next day was lovely

2026-02-22 • via Nuitee
P
Paula • couple • au
10
2026-02-14 • via Nuitee
C
Cindy • couple • au
9
2026-02-12 • via Nuitee
K
Kim • extended_group • au
7
2026-02-12 • via Nuitee