Pullman Liverpool

Didn't realise that the labour party conference was on again this year, in the arena next door, as we were in the Pullman last year at the same time, that's only thing getting to and from the hotel,

Very convenient for the M&S arena with very close parking.
Also quick and easy to get to the centre.

Dining limited, service slow due to staff focus on a bus tour.

Great hotel, such a comfy bed and pillows, but disappointing service in the restaurant. The girls did a great job but they were understaffed. After waiting nearly an hour for food it unfortunately came out Luke warm. I’d stay again though.

It was handy for m&s bank arena has we were going to a concert

Lovely room, comfy bed, good pillows, nice sense of design to the rooms and spaces. Really impressed. Great view from 8th floor.

Beautiful hotel, great location, friendly staff. 10/10 vibes

Not bad and near docks

A very warm welcome and pleasant stay.
Great facilities, location and stylish accommodation.
Would definitely recommend.

Room wash very clean, the bed was a king-size and very comfortable, I slept like a log. I didn't eat here but had a drink from the bar and the cost was reasonable for a Hotel. The Albert Dock marina was a 5 min walk where there are options for bars and restaurants. The staff here were excellent, nothing to much trouble and the buffet breakfast was worth it too.

Staff was friendly. Room was clean. Great location.

I had a lovely comfortable room on a high floor with a great view and a window seat too! I was able to watch out cruise ship docking from my window! The staff here were also very welcoming and helpful. My aunty and I ate in the restaurant twice and had lovely food which adapted well to my dietary needs. The only disappointment really was the tea provided - I drink earl grey tea and would have loved some early grey teabags !

Great room and hotel.

We booked a superior room which turned out to be pretty average. The free mini bar was a joke! Hardly anything in it! Couple bottles of wine and beer and a couple of cans of Pepsi! To ice water with no gin! Room never was swept while we were there and used glasses not cleaned or renewed! Very disappointed in your hotel! Won’t be returning

Nice hotel & excellent staff.

Perfect place to stay for the M & S bank arena. Also convenient for Albert Dock & a short walk to the city centre

Hotel was perfectly placed for the M&S arena and was a lovely place to stay. The only downside was how busy the lobby was, not many seats at all for the vast amount of people there and the wait for bar snacks was over an hour. The lobby is open to anyone though, not just hotel guests so that’s probably why.

Clean modern and comfortable room with a great view of the river. Very good restaurant with an above average breakfast buffet. Competent staff. Close to all the Beatles attractions - 10 minute walk to Beatles Story - and to lots of food options. The bed was on the firm side. Excellent rainfall shower and modern bathroom. Only instant coffee packets in the room but when I asked they brought up a very good fresh pot (I was desperate for good coffee).

Fantastic hotel.
We ate in the bar snd the menu had enough to chose from and portions were plentiful.
Room was comfortable and airy.
Breakfast there is plenty to chose from whether you want the compete full english or something lighter like continental.
The hotel does not have its own car park but the kings dock car park is literary 2 mins walk and they have a discount rate for ovetnight parking her just remember to get your parking ticket validated at the hotel reception. (we use this car park when ever we vist Liverpool).
I will definitely book here againif wr are staying over in Liverpool again

Staff were amazing,went out of their way to make us feel welcome !