Pullman Liverpool

Hotels
Pullman Hotels and Resorts
Kings Dock , Liverpool , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cleanliness in general
Good value for drinks
Cons:
Slow food service
Cleanliness issues noted
Limited dining options

Categories

Cleanliness
8.53
Room was clean, but cleaning service was lacking as mentioned in some reviews.
Service
9.5
Staff was friendly and welcoming, though some reviewers noted slow service in dining due to understaffing.
Location
10
Very convenient location for M&S arena and easy access to the city center.
Room Quality
9.54
Nice room designs, comfy beds mentioned positively across reviews.
Amenities
8.99
Good amenities like bar and dining options, though menu selection was mentioned as limited.
Value for Money
9.52
Reasonable pricing for drinks and breakfast noted, felt like a good value.
Food and Beverage
7.98
Some disappointment in food service timeliness and quality mentioned.
Overall Experience
9.53
Overall a fantastic hotel experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:14

Property Description

Luxurious Waterfront Accommodation
Pullman Liverpool Hotel offers a luxurious stay overlooking Kings Dock waterfront. The 216 modern rooms are equipped with top-notch amenities including flat-screen TVs, free Wi-Fi, and mini fridges. Upgrade to a Premium Deluxe room for added luxuries like a complimentary mini bar, Bose docking station, and Nespresso coffee maker.

Dining Experience and Vinoteca
Indulge in British cuisine at the on-site restaurant while watching the chefs in action in the theatre-style kitchen. Explore a wide selection of wines at the unique Vinoteca by Pullman concept.

Convenience and Attractions
Benefit from a 24-hour front desk and on-site fitness suite during your stay. Visit nearby attractions such as The Beatles Story and Tate Liverpool, both within walking distance. Aintree Racecourse is also a short drive away.

Book your luxurious waterfront stay at Pullman Liverpool Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Location

Guest Reviews

Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 7.98
Overall Experience: 9.53
A
Anna couple gb
10
2026-08-29 via Nuitee
T
Tee solo_traveller gb
10
Pros:

A lovely hotel, had a lovely river view, very comfortable bed.
We had a breakfast, it was lovely, very tasty.
All staff were lovely.

2026-08-29 via Nuitee
A
Alfie couple gb
10
2026-08-28 via Nuitee
L
Lars solo_traveller ae
6
2026-08-28 via Nuitee
L
Lars couple ae
6
2026-08-28 via Nuitee
M
Michael couple gb
8
Good location for Liverpool sites
Pros:

Location

Cons:

Breakfast a bit cramped and canteen like

2026-08-28 via Nuitee
M
Morgan solo_traveller gb
10
Pros:

Staff great

Cons:

Too many bus trips

2026-08-27 via Nuitee
A
Arwa couple om
7
انصح به
Pros:

الموظفون متعاونون
والموقع ممتاز
والغرفة واسعة
ويوجد تكييف

Cons:

ملاحظات في مستوى النظافة

2026-08-27 via Nuitee
M
Mahon solo_traveller ie
9
A good hotel centrally located with friendly staff
Pros:

This hotel is very central, I found the staff very welcoming. The premises was very clean, and well serviced, and I would have no hesitation in staying again.

Cons:

I thought that the aircon was a bit on the cold side in the reception area, and indeed I felt the rate was on the high side.

2026-08-27 via Nuitee
J
João extended_group pt
9
2026-08-27 via Nuitee
A
Alison solo_traveller gb
7
Great rooms and location. Exceptionally clean and wonderful staff
Pros:

Great location and we upgraded to a room overlooking the Mersey

Cons:

The open reception/bar/restaurant/reception areas

2026-08-26 via Nuitee
D
Dawn solo_traveller gb
8
3 night stay
Pros:

View from window, mini fridge, bed and pillows.

Cons:

The lighting in room was quite dark, had trouble doing make up and light switches were very confusing, they didn't seem to light up same areas each time. Also decor a bit tired. Not keen on bathroom door, very noisy if you go to bathroom in night.

2026-08-26 via Nuitee
A
Alison couple gb
8
2026-08-26 via Nuitee
A
Aimi couple gb
10
2026-08-25 via Nuitee
P
Pauline couple gb
10
2026-08-25 via Nuitee
A
Akkharaphirom couple ie
10
Great value.
Pros:

Location

2026-08-24 via Nuitee
L
Lee extended_group gb
7
Great location but expensive
Pros:

Great location

Cons:

Pricey

2026-08-24 via Nuitee
O
Olivia couple gb
10
Great location, great staff, great stay!
Pros:

The hotel was in a great location check-in and check out were extremely seamless and easy and the staff were very friendly and helpful when we needed anything! I would definitely recommend staying at this hotel

Cons:

NA

2026-08-24 via Nuitee
J
Jonathan couple gb
8
Absolutely fine in every way but, bike storage aside, didn't stand out in any way
Pros:

It was absolutely fine, if unexceptional, in every way. We really appreciated their capacity and willingness to store our bicycles

2026-08-24 via Nuitee
B
Benjamin solo_traveller gb
8
Good quality hotel.
Pros:

Good location. Good size room, very clean bathroom and comfortable bed.

Cons:

Perhaps lacking in atmosphere.

2026-08-24 via Nuitee