Pullman Liverpool

Hotels
Pullman Hotels and Resorts
Kings Dock , Liverpool , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cleanliness in general
Good value for drinks
Cons:
Slow food service
Cleanliness issues noted
Limited dining options

Categories

Cleanliness
8.53
Room was clean, but cleaning service was lacking as mentioned in some reviews.
Service
9.5
Staff was friendly and welcoming, though some reviewers noted slow service in dining due to understaffing.
Location
10
Very convenient location for M&S arena and easy access to the city center.
Room Quality
9.54
Nice room designs, comfy beds mentioned positively across reviews.
Amenities
8.99
Good amenities like bar and dining options, though menu selection was mentioned as limited.
Value for Money
9.52
Reasonable pricing for drinks and breakfast noted, felt like a good value.
Food and Beverage
7.98
Some disappointment in food service timeliness and quality mentioned.
Overall Experience
9.53
Overall a fantastic hotel experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:14

Property Description

Luxurious Waterfront Accommodation
Pullman Liverpool Hotel offers a luxurious stay overlooking Kings Dock waterfront. The 216 modern rooms are equipped with top-notch amenities including flat-screen TVs, free Wi-Fi, and mini fridges. Upgrade to a Premium Deluxe room for added luxuries like a complimentary mini bar, Bose docking station, and Nespresso coffee maker.

Dining Experience and Vinoteca
Indulge in British cuisine at the on-site restaurant while watching the chefs in action in the theatre-style kitchen. Explore a wide selection of wines at the unique Vinoteca by Pullman concept.

Convenience and Attractions
Benefit from a 24-hour front desk and on-site fitness suite during your stay. Visit nearby attractions such as The Beatles Story and Tate Liverpool, both within walking distance. Aintree Racecourse is also a short drive away.

Book your luxurious waterfront stay at Pullman Liverpool Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Location

Guest Reviews

Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 7.98
Overall Experience: 9.53
T
Thorsten solo_traveller de
3
Nicht wieder
Pros:

Lage

Cons:

Hygiene
Service
Schimmel im Bett

2026-08-15 via Nuitee
R
Robert couple gb
10
Can’t think of a better location
Pros:

Modern spacious and great location

Cons:

Nothing

2026-08-15 via Nuitee
G
Gary couple gb
6
No service was given to us during our two nights stay after just checking in. We felt neglected.
Pros:

Good location and friendly welcome on arrival.

Cons:

We stayed for 2 nights and the room was only made up for us on arrival and at no other time. The bed was not made up after the first night and out used up coffee and tea facilities were not replenished so no drinks were available in our room for the second day and our bed was not make up for us after our first night of the two we stayed. The room was not that clean on arrival also and we therefore feel we overpaid and our stay did not come up to our expectations for what we paid for the two nights.

2026-08-15 via Nuitee
L
lujain couple sa
10
2026-08-15 via Nuitee
N
Noreen solo_traveller gb
9
A lovely, clean & comfortable hotel, will definitely recommend to family & friends
Pros:

It’s close proximity to the centre

Cons:

Nothing

2026-08-14 via Nuitee
C
Craig couple gb
9
2026-08-14 via Nuitee
S
Shirley solo_traveller gb
10
Pros:

We stayed for 2 nights and enjoyed every second . Room was lovely also the room temperature was great as it was 33 out in the sun . Hotel is in a great location close to everything .

Cons:

Nothing we loved it all

2026-08-13 via Nuitee
M
Melanie family_with_children gb
8
This is a very good hotel, it is comfortable and the staff are very helpful.
Pros:

A good sized room with aircon and good tea/coffee making facilities.

Cons:

The car park situation was not clear. You have to park in the multi story which says it is £28 but then get your ticket stamped and go to the parking office to get £10 off.

2026-08-13 via Nuitee
C
christina couple gb
8
2026-08-13 via Nuitee
T
Tracey solo_traveller gb
9
Excellent and luxury
Pros:

It was premium room it was a luxury room

Cons:

The view from my window

2026-08-13 via Nuitee
D
David solo_traveller gb
9
Superb; will be place to stay on future visits
Pros:

Friendly professional staff, super location, great room (and view), superb bathroom and brilliant monsoon shower. Very comfortable bed and amazing pillows; best ever!

Cons:

Couldnt find any faults!

2026-08-13 via Nuitee
R
ryan solo_traveller gb
10
Our wonderful stay
Pros:

Loved the hotel .clean comfortable bed with an amazing view down over the Mersey.staff were so so friendly and accomodating

2026-08-13 via Nuitee
G
Glenn couple gb
9
2026-08-13 via Nuitee
P
Paul couple gb
9
Very good hotel great location at a good price and staff brilliant
Pros:

Very polite staff nice room spotlessly clean also very quiet at night.Great location 5 mins walk to Albert docks and 10 mins to Liverpool 1.Nice breakfast in the morning.

Cons:

Nothing

2026-08-13 via Nuitee
M
Margaret couple gb
9
A great stay at the Pullman Hotel.
Pros:

Location and decor are excellent

Cons:

Needs a more comprehensive restaurant menu

2026-08-13 via Nuitee
B
Bettina solo_traveller ch
7
2026-08-12 via Nuitee
N
NATALIE solo_traveller gb
8
Pros:

Morder and clean hotel. Nice breakfast.

Cons:

No or poor internet service even when using hotel wifi. The arean blocks a lot of natural light , so at times the hotel felt dark which resulted in thr lack of atmosphere. The receptionist is was very helpful but gave information incredibly fast which was a lot to take in.

2026-08-12 via Nuitee
A
Angela couple gb
7
2026-08-11 via Nuitee
J
James family_with_children gb
10
2026-08-11 via Nuitee
G
Geoffrey solo_traveller gb
10
Pros:

This is a top class hotel.

Cons:

Everything was excellent.

2026-08-11 via Nuitee