Pullman Liverpool

Hotels
•
Accor
9.2 (212 reviews)
Monarchs Quay, Liverpool, England, L3 4FP , Liverpool , GB
44-0151-9451000

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Lot hours - 24 hours
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cleanliness in general
Good value for drinks
Cons:
Slow food service
Cleanliness issues noted
Limited dining options

Categories

Cleanliness
8.53
Room was clean, but cleaning service was lacking as mentioned in some reviews.
Service
9.5
Staff was friendly and welcoming, though some reviewers noted slow service in dining due to understaffing.
Location
10
Very convenient location for M&S arena and easy access to the city center.
Room Quality
9.54
Nice room designs, comfy beds mentioned positively across reviews.
Amenities
8.99
Good amenities like bar and dining options, though menu selection was mentioned as limited.
Value for Money
9.52
Reasonable pricing for drinks and breakfast noted, felt like a good value.
Food and Beverage
7.98
Some disappointment in food service timeliness and quality mentioned.
Overall Experience
9.53
Overall a fantastic hotel experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:14

Property Description

Discover the vibrant allure of Pullman Liverpool, ideally situated just moments away from the city's top attractions.

Modern Comfort
Relax in one of our 216 stylishly designed guestrooms featuring flat-screen televisions, complimentary Wi-Fi, and luxurious private bathrooms with rainfall showerheads and designer toiletries that elevate your stay.

Satisfy Your Cravings
Indulge in delicious meals at our on-site restaurant, or enjoy 24-hour room service at your leisure. Pair your dining experience with your favorite drink at our cozy bar/lounge, perfect for unwinding after a day of exploration.

Stay Active and Connected
Maintain your fitness routine in our 24-hour fitness center or take advantage of complimentary Wi-Fi to stay connected. Our concierge services are also at your fingertips to ensure your experience is seamless and enjoyable.

Book your unforgettable stay at Pullman Liverpool today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 212 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 7.98
Overall Experience: 9.53
S
Susan • solo_traveller • gb
10
2026-07-11 • via Nuitee
D
David • couple • fr
10
Good modern hotel
Pros:

Modern hotel, good location

Cons:

Need more staff during breakfast

2026-07-11 • via Nuitee
W
Wdowicki • couple • gb
8
2026-07-11 • via Nuitee
P
Paul • couple • gb
10
Lovely definitely will stay again
Pros:

Very welcoming and really friendly staff the rooms were very clean and the meal we got from the room service menu was good as we missed the evening meal as we were at a concert nextdoor

Cons:

If anything the parking was a separate site but discount was applied on leaving the hotel

2026-07-10 • via Nuitee
G
Gary • solo_traveller • gb
10
Fantastic stay
Pros:

Perfect hotel. The location is fantastic. The staff are very friendly and helpful.

Cons:

Nothing

2026-07-10 • via Nuitee
C
Catherine • solo_traveller • gb
10
Liverpool26
Pros:

Check in was easy the young man who checked us in was pleasent and gave excellent service the room was spotless bed was very comfortable and view amazing breakfast was excellent plenty of choice staff were excellent we had a wonderful stay

Cons:

Nothing

2026-07-10 • via Nuitee
R
Rory • couple • gb
10
Pros:

Staff/location

Cons:

No coathangers 😜

2026-07-10 • via Nuitee
H
Heikki • solo_traveller • ee
8
2026-07-09 • via Nuitee
K
karthik • couple • gb
9
2026-07-09 • via Nuitee
C
Carol • couple • gb
9
Enjoyable
Pros:

Lovely room. Great view. Loved the shower. Brilliant location
Staff very friendly. Breakfast great
Parking very easy in nearby car park.

Cons:

If only there was a wee biscuit in room for the tea and coffee.

2026-07-09 • via Nuitee
K
Kevin • couple • gb
8
Really liked everything but may not stay there again as the bed was so uncomfortable.
Pros:

Great location, relaxed feel

Cons:

Bed was very uncomfortable

2026-07-08 • via Nuitee
C
Craig • couple • gb
8
2026-07-07 • via Nuitee
L
Louise • couple • gb
9
Was enjoyable weekend which the Pullman Hotel was part of.
Pros:

Good location, nice room with a view. Excellent value for money

Cons:

The only thing was the pillows on bed were not the same shape one was square and hard the other normal shaped so were a bit uncomfortable.

2026-07-07 • via Nuitee
L
Lindsey • couple • gb
9
Pros:

The bed was very comfy

Cons:

Shower / prefer a bath

2026-07-07 • via Nuitee
K
Kathrin • solo_traveller • de
10
2026-07-07 • via Nuitee
S
Stuart • solo_traveller • gb
9
Pros:

Location, Stylish

Cons:

Car Park Detached

2026-07-06 • via Nuitee
L
Luljeta • extended_group • ch
8
2026-07-05 • via Nuitee
M
Manal • solo_traveller • sa
8
Pros:

Location

Cons:

Room not very clean

2026-07-05 • via Nuitee
I
Imogen • couple • gb
10
2026-07-05 • via Nuitee
M
Michelle • couple • gb
10
2026-07-05 • via Nuitee