Pullman Liverpool

Hotels
•
Accor
9.2 (212 reviews)
Monarchs Quay, Liverpool, England, L3 4FP , Liverpool , GB
44-0151-9451000

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Facilities

Meeting rooms
Fitness facilities
Express check-out
Lot hours - 24 hours
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cleanliness in general
Good value for drinks
Cons:
Slow food service
Cleanliness issues noted
Limited dining options

Categories

Cleanliness
8.53
Room was clean, but cleaning service was lacking as mentioned in some reviews.
Service
9.5
Staff was friendly and welcoming, though some reviewers noted slow service in dining due to understaffing.
Location
10
Very convenient location for M&S arena and easy access to the city center.
Room Quality
9.54
Nice room designs, comfy beds mentioned positively across reviews.
Amenities
8.99
Good amenities like bar and dining options, though menu selection was mentioned as limited.
Value for Money
9.52
Reasonable pricing for drinks and breakfast noted, felt like a good value.
Food and Beverage
7.98
Some disappointment in food service timeliness and quality mentioned.
Overall Experience
9.53
Overall a fantastic hotel experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:14

Property Description

Discover the vibrant allure of Pullman Liverpool, ideally situated just moments away from the city's top attractions.

Modern Comfort
Relax in one of our 216 stylishly designed guestrooms featuring flat-screen televisions, complimentary Wi-Fi, and luxurious private bathrooms with rainfall showerheads and designer toiletries that elevate your stay.

Satisfy Your Cravings
Indulge in delicious meals at our on-site restaurant, or enjoy 24-hour room service at your leisure. Pair your dining experience with your favorite drink at our cozy bar/lounge, perfect for unwinding after a day of exploration.

Stay Active and Connected
Maintain your fitness routine in our 24-hour fitness center or take advantage of complimentary Wi-Fi to stay connected. Our concierge services are also at your fingertips to ensure your experience is seamless and enjoyable.

Book your unforgettable stay at Pullman Liverpool today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 212 reviews
Cleanliness: 8.53
Service: 9.5
Location: 10
Room Quality: 9.54
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 7.98
Overall Experience: 9.53
B
Burn-Tilbury • solo_traveller • gb
7
Good Value
Pros:

Location good, comfortable beds strong shower. Staff good

Cons:

Cheap instant coffee in room. Some breakfast itens had been on hot hold too long. Hard to control room temperature

2026-06-27 • via Nuitee
A
Alex • couple • gb
6
Cosy, comfy, quiet
Pros:

Lovely room, nice staff, good location and quick service.

Cons:

The food was very overpriced for what you get and was cold on arrival, it was very minimal and looked unappetising.

2026-06-27 • via Nuitee
J
James • couple • gb
9
2026-06-27 • via Nuitee
R
Rodney • couple • us
9
Very Good
Pros:

Excellent Breakfast and location for boarding a cruise at the port. Friendly, helpful and courteous staff.

2026-06-26 • via Nuitee
D
David • couple • gb
8
2026-06-26 • via Nuitee
P
Paul • couple • gb
9
2026-06-25 • via Nuitee
S
Sonja • couple • at
9
Hotel in super Lage zum besichtigen der Stadt
Pros:

Sehr große Zimmer, komfortable Betten und ein großes geräumiges Badezimmer. Frühstück wird im Buffet Form angeboten und es ist alles da, was man sich wünscht.
Die Fenster können leider nicht geöffnet werden, aber die Klimaanlage funktioniert sehr gut und ist leise

2026-06-25 • via Nuitee
S
Sam • couple • gb
7
2026-06-25 • via Nuitee
N
Ngozi • solo_traveller • gb
9
2026-06-24 • via Nuitee
A
Alison • couple • gb
10
2026-06-24 • via Nuitee
A
Alun • couple • gb
8
Cons:

Not enough information given at reception on how to use the lift.
Security on the door card to operate the lift, this was not explained properly, when you first booked in.

2026-06-24 • via Nuitee
S
susan • couple • gb
9
Great weekend
Pros:

Great location lovely shower in room very good breakfast

Cons:

Not thing

2026-06-23 • via Nuitee
G
Gillian • couple • gb
8
2026-06-23 • via Nuitee
S
Sean • family_with_children • gb
10
2026-06-23 • via Nuitee
D
David • extended_group • gb
8
2026-06-23 • via Nuitee
K
Kate • couple • gb
8
2026-06-23 • via Nuitee
M
Michaela • couple • gb
10
Efficient check in great room and superb location
Pros:

Location

Cons:

Nothing

2026-06-23 • via Nuitee
R
Rebecca • solo_traveller • gb
2
No AC, did not resolve problem even though reported, bad nights sleep
Pros:

Location

Cons:

Room not ready when I arrived after 3pm. No AC in my room. Phoned desk who said they would send someone to fix. It was never fixed so a very bad night sleep in very warm room. No way to open window

2026-06-23 • via Nuitee
N
NeilWileman • solo_traveller • gb
9
Well located hotel with great staff
Pros:

Nice friendly staff. Great view across the city. Really well located for all the touristy bits

2026-06-22 • via Nuitee
O
Oluwafemi • solo_traveller • gb
10
2026-06-22 • via Nuitee