JW Marriott Minneapolis Mall of America

Hotels
JW Marriott Hotels & Resorts
9 (236 reviews)
2141 Lindau Lane , Bloomington , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Friendly staff
Good food
Cons:
Rude morning staff
High rates

Categories

Cleanliness
8.89
The rooms were described as very clean.
Service
8.36
Some staff reported as rude during checkout, affecting the overall service rating.
Location
9.9
Connected to the Mall of America, very convenient for shopping and close to the airport.
Room Quality
8.85
Rooms noted as nice with good amenities.
Amenities
8.88
Amenities are well received, with a very appreciated restaurant.
Value for Money
8.34
Some guests expressed that rates could be better.
Food and Beverage
9.39
Food quality in the hotel restaurant highly praised.
Overall Experience
9.36
General satisfaction expressed, especially for special occasions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:20

Property Description

Luxurious Stay at JW Marriott Minneapolis Mall of America

Conveniently Connected to Mall of America
Indulge in a luxurious stay at JW Marriott Minneapolis Mall of America, conveniently connected to the famous Mall of America. Explore endless shopping and entertainment options just steps away from your room.

Top-Notch Amenities
Relax and unwind in style with our indoor pool, fitness center, and covered parking facilities. Each guestroom is equipped with modern comforts like a flat-screen cable TV, mini-fridge, and plush seating area. Enjoy complimentary toiletries and a hair dryer for added convenience.

Delightful Dining Options
Savor delectable American cuisine at Cedar & Stone, or unwind with a drink at the Lobby Lounge. Whether it's breakfast, lunch, or dinner, our on-site restaurant offers a casual dining experience for all guests.

Ready to experience luxury and convenience at JW Marriott Minneapolis Mall of America? Book your stay now and create unforgettable memories.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 24 per day.

Location

Guest Reviews

9
Based on 236 reviews
Cleanliness: 8.89
Service: 8.36
Location: 9.9
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
A
Abdullah family_with_children us
10
2026-02-10 via Nuitee
L
Lori family_with_children us
7
2026-01-26 via Nuitee
D
Darla extended_group us
7
Easy access to shopping, but not worth the money.
Pros:

Connection right to the mall.

Cons:

For the price I would have expected some better amenities, breakfast, rooms to be a bit larger. Over priced just because it’s connected to the mall for ease of shopping and staying all in one.

2026-01-19 via Nuitee
S
Sarah extended_group us
9
Our stay was fine, it was nice to have close access to the MOA. But not sure why the price gouging
Pros:

We stayed in the 6th floor and our view was if a parking lot and ikea. We didn't have breakfest at the hotel.

Cons:

The price if the hotel per night, I was never able.to connect to the supposed free internet after signing up for membership bonus program. I have attempted several.times to get it set up and dont get emails requesting password reset or anyt.other help.

2026-01-19 via Nuitee
V
Vered family_with_children il
7
For the purpose but the hotel can do much much better in attending to customer needs.
Pros:

Close to central locations
Convenient
Big rooms

Cons:

Stayed there for 2 weeks. Asked late check out (4 pm) on the last day due to late international flight and got declined, since they only reserve this benefit to senior club members. Very disappointing after 2 weeks! Of stay.
Also - the rooms are not cleaned that well.

2026-01-15 via Nuitee
V
Veronica family_with_children us
10
2026-01-14 via Nuitee
J
Julie extended_group us
10
2026-01-02 via Nuitee
C
Clayton family_with_children us
8
Good stay overall
Pros:

Connected to the mall and good restaurant.

Cons:

Loud A/C heater wall unit.

2025-12-31 via Nuitee
A
Angelique extended_group us
10
2025-12-28 via Nuitee
M
Melanie couple us
8
2025-12-15 via Nuitee
S
Susan extended_group us
9
2025-11-14 via Nuitee
L
Lexianne couple us
10
Pros:

Access to mall, room style

Cons:

No complaints

2025-10-13 via Nuitee
C
Chsmith7 Family Lakeland, Tennessee
10
A GREAT place to stay
Pros:

This was a birthday stay and I had flowers ordered that were int he room when we got there along with choc cov strawberries and champagne. The birthday surprise went so smooth. The room was very clean and the staff was extremely helpful. We were right there at the mall which was SO convenient for our shopping trips and it's very close to the airport. A great place to stay!

2025-10-11 via Tripadvisor
P
Patrick couple us
10
2025-10-08 via Nuitee
D
Deborah
10
Pros:

Staff was to the highest standard, welcoming and friendly. Ni clean rooms, made out accommodations cozy.

2025-10-08 via Nuitee
S
Stephanie
10
Pros:

I was pleasantly surprised by the level of design and upkeep of this property. I only gave 4 stars for area around hotel because it is connected to the Mall of America and overlooks a massive parking lot. Not the hotel's fault, just a circumstance of the area. The hotel restaurant is delicious! This is -not- bar food. It is deliciously orchestrated with interesting flavors and well executed dishes. I would eat there even if I wasn't stya at the hotel. Bravo!

2025-09-28 via Nuitee
C
Ciara couple us
5
Pros:

Convenient location

Cons:

Staff in the morning was so rude & lazy. They acted like we were an inconvenience having to check us out. The front desk staff member who checked us out had to be told we were there as she was just sitting in the back room. Also, the valet service had a friend of his lingering at the desk and instead of going to get our car, he chatted with his friend. Once his friend left, he went to get our car. We were in somewhat of a hurry to catch our flight, so this was frustrating.

2025-09-20 via Nuitee
S
Srib155 Business Los Altos, California
8
MSP visit
Pros:

Great location, next to Mall of America and close to MSP Airport.

I was allotted a room on the 14th floor facing the runway. The room was relatively small but very nice with all good amenities. Being an ambassador elite member,I expected an upgrade, but I did get any, though the hotel was less than busy.

Breakfast in the executive lounge was decent, so we're the snacks in the evening.

Good place for short trips, and the mall has great restaurants.

2025-09-16 via Tripadvisor
A
Amaliri couple ng
10
Gorgeous hotel and location
Pros:

Breakfast and executive lounge servings was breathtaking

Cons:

If the rate could be dropped

2025-09-16 via Nuitee
K
Kent partner
10
Pros:

The Hotel is very nice and the staff is very friendly and helpful!

2025-09-08 via Nuitee