Best Western Plus Hotel Du Parc Chantilly

Hotels
Best Western Plus
8.4 (1551 reviews)
36 Avenue du Maréchal Joffre , Chantilly , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good location
Quality food and drink
Comfortable beds
Cons:
Some service issues
Parking signage could improve
Wi-Fi issues highlighted
Breakfast variety could be better
Hammam not functional as promised

Categories

Cleanliness
8.48
The hotel is reported to be very clean overall.
Service
8.75
Friendly and helpful staff were frequently mentioned.
Location
8.69
Well-situated, particularly for accessing local attractions and transportation.
Room Quality
8.14
Rooms were reported as spacious and comfortable, but some issues noted.
Amenities
7.97
Some amenities reported issues, such as the hamman not functioning as planned.
Value for Money
8.33
Generally good value, but some felt it did not meet expectations regarding service quality.
Food and Beverage
8.48
Positive notes on restaurant quality and breakfast, despite some complaints.
Overall Experience
8.35
Overall experiences varied, with many positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 13:43

Property Description

Luxurious Accommodation in the Heart of Chantilly

Modern Amenities and Professional Services
The Best Western Plus Hôtel Du Parc offers air-conditioned rooms with contemporary comforts, some with park views and terraces. Enjoy the convenience of professional services and a lift for easy access to all rooms.

Delightful Dining and Relaxing Atmosphere
Start your day with a delicious continental breakfast and unwind at Le Valcat bar with a drink on the terrace overlooking the hotel's scenic grounds.

Exceptional Staff and Convenience
Experience 24-hour assistance from the friendly staff and make use of the luggage storage. Your stay in Chantilly will be seamless at Best Western Plus Hôtel Du Parc.

Book now for an unforgettable stay at our hotel in Chantilly!

Important information:

Please note that pets are allowed with an extra fee of EUR 20 per day.

for the dinner formula including starter + main course or main course + dessertGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 13 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 1551 reviews
Cleanliness: 8.48
Service: 8.75
Location: 8.69
Room Quality: 8.14
Amenities: 7.97
Value for Money: 8.33
Food and Beverage: 8.48
Overall Experience: 8.35
C
Cédric couple fr
9
2026-07-18 via Nuitee
A
Alain couple fr
6
Pros:

Situation

Cons:

Absence de réfrigérateur

2026-07-17 via Nuitee
C
Carine couple fr
10
Confortable
Pros:

La chambre très agréable et le personnel toujours disponible et très aimable

2026-07-17 via Nuitee
G
Gérard solo_traveller fr
8
2026-07-17 via Nuitee
L
Levrel couple fr
10
Pros:

la propreté, le confort et la climatisation ! Vu sur le sur le jardin en plein centre-ville

2026-07-16 via Nuitee
P
Pippa couple gb
7
Great location
Pros:

Modern and super clean, aircon and dog friendly. Staff were really helpful. You cannot hear the road noise either and it has a back garden for the dogs

Cons:

We booked 20 minutes before arriving and must have received one of the last rooms available on floor 5. This is difficult to get to as the lift finishes on floor 4 and then you have to climb a spiral staircase into the attic for the fifth floor. The Felix window was open when we got into the room and the extractor for the deep fat fryer was right outside pumping fumes into the room so it smelt really bad and our clothes smelt the next day. The bed was too hard for us personally but absolutely fine for one night

2026-07-15 via Nuitee
L
Laurent couple fr
2
2026-07-15 via Nuitee
extended_group tw
10
2026-07-13 via Nuitee
L
Laurent couple fr
9
Hôtel confortable bien situé à Chantilly
Pros:

Hôtel situé entre la gare et le centre-ville à Chantilly. Bon accueil, chambres spacieuses et climatisées.

Cons:

Rien.

2026-07-11 via Nuitee
P
Paul solo_traveller fr
9
2026-07-10 via Nuitee
K
Karen couple fr
9
great
Pros:

Eell fitted out, bar and restaurant and small garden nice clean rooms with balcony

2026-07-09 via Nuitee
J
John couple gb
8
A pleasant hotel with good rooms in a charming town.
Pros:

The room was spacious and tastefully (neutrally) decorated. We were worried on the first day when we were told of an offer from Housekeeping - free drinks if we didn't have the room made up. That implied to me that they were short of housekeeping staff. Anyway we refused that offer - and I have to say that in spite of our fears the housekeeping staff provided an excellent service. They definitely worked long days and worked very hard. The only thing I did not like was that the bathroom, instead of having a proper shower cubicle, had a shower over the bath. If a hotel goes that route - and I wish they wouldn't - the bath has to have a non-slip surface - which this did not.

Cons:

Only for people wanting to park there: The car park is a problem. It has 6 bays - blocks of 3/2/1. The size of the bays does not take into account the size of modern cars and the space is tight. We were lucky over our 4 night stay in that we were usually one of the first to arrive in the evening and last to leave in the morning - otherwise I am not sure how many manoeuvres it would have taken to get in and park / get out! A redesign / reduction of bays is needed.

2026-07-07 via Nuitee
A
Anne Haddeland solo_traveller no
8
2026-07-07 via Nuitee
P
Pekka couple fi
8
Good place to overnight
Pros:

Good location

2026-07-07 via Nuitee
S
Samir solo_traveller dz
10
Pros:

Merci, merci ! L'hôtel était impeccable et le personnel de la réception était très accueillant, souriant et chaleureux. Leur hospitalité était exceptionnelle. Un grand merci !

2026-07-06 via Nuitee
L
Liennard solo_traveller fr
9
2026-07-05 via Nuitee
D
Diego couple pe
9
2026-07-05 via Nuitee
M
margaret family_with_children gb
9
2026-07-04 via Nuitee
C
corinne extended_group fr
8
Pros:

la situation près du centre bonne literie

Cons:

nous n'avons pas été prévenu que le service bien être était hors service.

2026-07-04 via Nuitee
G
Gauthier couple fr
8
Pros:

Tout était propre est fonctionnel

Cons:

Un peu cher pour ce que c’était. Plus de 200€ la nuit alors qu’il n’y a vraiment rien d’extraordinaire: les chambres ne sont pas spacieuses, il n’y a pas de vue remarquable, pas d’accès gratuit au spa (il faut payer un supplément…)

2026-07-04 via Nuitee