Hyatt Place Houston Galleria

Hotels
•
Hyatt Place
8.4 (1041 reviews)
5252 West Alabama , Houston , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Clean facilities
Friendly staff
Comfortable stay
Cons:
Old sofa bed
Inconvenient parking
Breakfast quality varies

Categories

Cleanliness
8.11
The hotel is clean, but there were concerns about the room and pool area.
Service
9.08
The reception staff and service were praised highly in multiple reviews.
Location
9.12
Great location near attractions, consistently mentioned as a pro.
Room Quality
7.57
Some complaints about the sofa bed being old and uncomfortable.
Amenities
8.6
Standard amenities reported with a good breakfast.
Value for Money
8.56
Overall good value compared to the location and facilities.
Food and Beverage
7.61
Breakfast options were criticized by several guests.
Overall Experience
8.58
Generally positive experience with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:29

Property Description

Prime Location near The Galleria Mall
Located adjacent to The Galleria Mall Houston, Hyatt Place Houston Galleria offers a convenient and luxurious stay for guests.

Modern Amenities and Services
Experience comfort and convenience with flat-screen TVs, free WiFi, and a 24-hour front desk. Enjoy a delicious dinner buffet or in-room dining at the on-site Urban Star restaurant and bar.

Complimentary Shuttle Service and Parking
Relax with private valet parking and take advantage of the free shuttle service. Explore nearby attractions like Water Wall and Lakewood Church Central Campus easily from the hotel.

Book now for a memorable stay at Hyatt Place Houston Galleria, where luxury meets convenience.

Important information:

Please not that cash is not an accepted form of payment at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 33 per day.

Location

Guest Reviews

8.4
Based on 1041 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 7.61
Overall Experience: 8.58
M
Monica • family_with_children • mx
8
2026-02-11 • via Nuitee
D
Defoor • couple • us
8
2026-01-29 • via Nuitee
M
Maria Cecilia • couple • us
8
2026-01-28 • via Nuitee
L
Lopez • family_with_children • us
10
Pros:

The staff was great and so was our room.

Cons:

Nothing

2026-01-26 • via Nuitee
J
Jessica • couple • us
10
Was perfect for what we needed will stay again
Pros:

Walking distance from galleria, clean, great breakfast, friendly staff

2026-01-26 • via Nuitee
S
Sebastian • family_with_children • au
8
2026-01-25 • via Nuitee
N
Nancy • extended_group • co
8
Buena
Pros:

Bueno

Cons:

Todo estuvo bien

2026-01-25 • via Nuitee
L
Lisa • couple • us
10
We had a wonderful vacation.
Pros:

The location was great. The property was well maintained. There was a great selection for breakfast. The valet service was outstanding.

Cons:

There wasn’t anything we didn’t like.

2026-01-23 • via Nuitee
S
SHOT • solo_traveller • us
10
2026-01-22 • via Nuitee
A
Amina • extended_group • pa
10
2026-01-21 • via Nuitee
R
Roman • solo_traveller • se
10
I will return for sure.
Pros:

Well maintained and the location is perfect.

2026-01-21 • via Nuitee
S
Shamekia • family_with_children • us
6
Nice location for the price.
Pros:

I loved the location, Near shopping and food.

Cons:

The pool area was dangerous with tiles moving, my sister was bitten by something in the room and no microwaves.

2026-01-20 • via Nuitee
A
Andrea • family_with_children • us
10
Pros:

ladies at the breakfast area were super nice and accommodating!! we were late and still helped us !! Bed was comfortable and area was walking distance to many restaurants

2026-01-20 • via Nuitee
L
Lisa • extended_group • us
8
Pros:

Our valet parking fee got waived.

Cons:

The room we reserved got cancelled from a 2 queen bed room to a 1 king, but was still overall nice.

2026-01-19 • via Nuitee
C
Cory • family_with_children • us
9
2026-01-19 • via Nuitee
R
Richard • couple • mx
6
Hyatt Place Houston Galleria Reseña Septiembre 2025
Pros:

El hotel está muy bien ubicado. Es funcional y limpio, y tiene buen mantenimiento.

Cons:

En booking no decía que el estacionamiento tiene un costo de $25.- Este costo adicional debería ser mencionado / desglosado a la hora de hacer la reserva en Booking.

2026-01-19 • via Nuitee
M
Maria Fernanda • family_with_children • mx
10
Muy cómodo y bien ubicado
Pros:

Comodidad de las camas, ubicación y el personal super amable.

Cons:

El desayuno que usa solo desechables

2026-01-19 • via Nuitee
K
Kenneth • couple • us
10
Pros:

Great

Cons:

Na

2026-01-19 • via Nuitee
J
javier • family_with_children • us
10
2026-01-19 • via Nuitee
C
cristina • couple • us
10
2026-01-19 • via Nuitee