Ibis Mexico Alameda

Hotels
ibis
7.8 (600 reviews)
Balderas No 49 Colonia Centro Delegacion Cuauhtemoc , Mexico City , mx

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.05
Multiple comments about issues with the room and cleanliness.
Service
8.55
Staff were noted as friendly and attentive in several reviews.
Location
9.55
Repeatedly praised for excellent location near attractions.
Room Quality
6.55
Concerns about small rooms and issues like unpleasant smells.
Amenities
7.55
Average feedback regarding the amenities offered.
Value for Money
8.05
Value perceived as fair based on location and services.
Food and Beverage
6.55
Mixed reviews about breakfast quality.
Overall Experience
8.55
General sentiment is positive, with some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:37

Property Description

Central Location in Mexico City

Comfortable Accommodations and Amenities
The air-conditioned rooms at Ibis Mexico Alameda offer city views, a flat-screen TV, and a private bathroom. Guests can also enjoy free WiFi, room service, and a 24-hour front desk for convenience.

Dining Options and Nearby Attractions
Start your day with a delicious breakfast offering buffet, continental, and American options. Explore popular attractions like Museo de Memoria y Tolerancia and Museo de Arte Popular located near the hotel.

Book your stay at Ibis Mexico Alameda for a memorable experience in Mexico City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 600 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.55
Room Quality: 6.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 6.55
Overall Experience: 8.55
P
Portilla solo_traveller mx
9
Buen hotel
Pros:

Su ubicación, la distribución de espacios en el restaurante, los alimentos de buen sabor y con una variedad adecuada para elegir, cuenta con un futbolito que le encantó a mi pequeño.

Cons:

Las almohadas son muy incomodas. El baño no tiene tapete antiderrapante y no tiene puerta en el área de regadera lo que provoca que el agua salpique.

2026-07-25 via Nuitee
C
Camilo extended_group co
8
2026-07-23 via Nuitee
C
carlos couple cl
10
Excelente ubicación
Pros:

La ubicación, su decoración y la atención del personal cuando tuvimos algún problema el cual nos ayudaron en todo momento a solucionar.
Además la accesibilidad a agua filtrada a disposición en todo momento.

2026-07-18 via Nuitee
F
Franco Hernandez couple mx
8
¡Buen precio y buena ubicación!
Pros:

Muy bien ubicada y el staff es muy amable. Resuelven cualquier tema puntualmente!

Cons:

Algunos cuartos pueden recibir bastante ruido de tuberías y/o vecinos del cuarto.

2026-07-18 via Nuitee
Z
Zayra couple mx
8
Estancia adecuada.
Pros:

En general el servicio del personal es bueno y el desayuno me parece adecuado.

Cons:

La habitación tenia un detalle con el aire acondicionado, también ampliar un poco el horario del desayuno.

2026-07-18 via Nuitee
J
Javier extended_group mx
8
excelente si vas para actividades cerca de Alameda
Pros:

ubicación, nos toco un cuarto para personas con capacidades especiales que no necesitabamos,

Cons:

nos toco un cuarto para personas con capacidades especiales que no necesitabamos,

2026-07-17 via Nuitee
R
Roger Aguilar Jerez solo_traveller ni
8
Pros:

Céntrico

Cons:

Ducha muy pequeña e incómoda

2026-07-14 via Nuitee
M
Mayra solo_traveller mx
10
2026-07-08 via Nuitee
J
Jessica couple cr
9
Pros:

Exc todo

Cons:

El desayuno el precio era caro

2026-07-06 via Nuitee
O
Oluwatoyosi extended_group ca
2
Not worth the money
Pros:

Good location and easy to move around

Cons:

Basic toiletries are not provided. Not even a toothbrush or a flip flop to wear in the room. We got to the hotel tired and the bathroom smells so bad with dust everywhere and a dirty mirror.

2026-07-06 via Nuitee
C
carlos couple cl
10
Excelente ubicación
Pros:

Ubicación excelente a un buen precio

2026-06-29 via Nuitee
A
adolfo solo_traveller mx
10
2026-06-27 via Nuitee
Ömer solo_traveller tr
7
Peaceful
Pros:

Behaviours of personnels and foods. Also location of hotel is awesome.

Cons:

If rooms have more clean and minibar my trip is better than my real trip.

2026-06-25 via Nuitee
C
Clara Cázares solo_traveller mx
9
2026-06-22 via Nuitee
C
Carlos couple mx
8
Agradable
Pros:

Limpieza y que no me molestaron en la mañana para iniciar dicha limpieza

Cons:

Atención encargada desayuno y recepcionista

2026-06-21 via Nuitee
S
Shuanghua couple cn
4
2026-06-18 via Nuitee
L
Lubiere Solo travel Ottawa, Ontario
8
Good option near the Alameda
Pros:

Booked on AlAccor App for about 120$CAN a night for 5 nights, including breakfast.

Check in was quick and friendly and was provided with a typical Ibis room, with queen bed, wall mounted TV (99% spanish language stations), ok bathroom with old towels, and view from the street. They do provide a glass bottle for you to fill out with fresh cold water in lobby. Room would benefit from a little renovation.

Breakfast was excellent, with a good rotation of items during my stay, but with a Mexican focus. Chilaquiles, stews, rice, pasta, baked goods, fruits, and jellos.

Location is excellent, next to the Juarez metro station, so getting around is easy. There are plenty of food options around, both restaurants and street food.

Note there is no gym at this location

2026-06-14 via Tripadvisor
R
Raull solo_traveller co
5
2026-06-08 via Nuitee
C
CARMEN couple cr
8
2026-06-07 via Nuitee
G
Garcia Ruiz couple mx
9
2026-06-06 via Nuitee