Ibis Mexico Alameda

Hotels
ibis
7.8 (519 reviews)
Balderas No 49 Colonia Centro Delegacion Cuauhtemoc , Mexico City , mx

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.05
Multiple comments about issues with the room and cleanliness.
Service
8.55
Staff were noted as friendly and attentive in several reviews.
Location
9.55
Repeatedly praised for excellent location near attractions.
Room Quality
6.55
Concerns about small rooms and issues like unpleasant smells.
Amenities
7.55
Average feedback regarding the amenities offered.
Value for Money
8.05
Value perceived as fair based on location and services.
Food and Beverage
6.55
Mixed reviews about breakfast quality.
Overall Experience
8.55
General sentiment is positive, with some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:37

Property Description

Central Location in Mexico City

Comfortable Accommodations and Amenities
The air-conditioned rooms at Ibis Mexico Alameda offer city views, a flat-screen TV, and a private bathroom. Guests can also enjoy free WiFi, room service, and a 24-hour front desk for convenience.

Dining Options and Nearby Attractions
Start your day with a delicious breakfast offering buffet, continental, and American options. Explore popular attractions like Museo de Memoria y Tolerancia and Museo de Arte Popular located near the hotel.

Book your stay at Ibis Mexico Alameda for a memorable experience in Mexico City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 519 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.55
Room Quality: 6.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 6.55
Overall Experience: 8.55
J
Jorge couple cr
8
Excelente ubicación
Pros:

La ubicación es estrategica, la estación del metro queda a la par, parada de bus, queda a menos de 100mts, restaurantes, mercado todo queda super cerca.

Cons:

El colchón no es nada cómodo.

2026-04-10 via Nuitee
J
Jorge Alonso family_with_children mx
6
Mas o menos
Pros:

Ubicación

Cons:

Toallas viejas y no hay agua para beber. Sistema de ventilación ruidoso.

2026-04-09 via Nuitee
F
Fabiola extended_group co
9
2026-04-07 via Nuitee
C
Claudia family_with_children mx
5
bien pero podría estar mejor
Pros:

me gusta mucho la ubicación porque esta sumamente céntrico y te puedes trasladar fácilmente por todo reforma y Juárez. el servicio en recepción muy rápido y el personal muy amable.

Cons:

nos tocó una habitación en el piso 9 que todo el tiempo se escuchaba el sonido de la caldera por lo que tuvimos mucha dificultad para dormir, las camas limpias pero las almohadas muy incomodas, el techo de la habitación muy sucio al igual que las paredes del baño. Generalmente cuando voy a cdmx me hospedo en ese hotel por la excelente ubicación pero ahora tal vez por la fecha vacacional lo percibi algo sucio.

2026-04-06 via Nuitee
D
daniel couple mx
5
Solo el personal sirve, el restoran poca oferta y jugos mal estado y en las noches ni hablar, urge r
Pros:

Atención del personal, excelente y muy atentos

Cons:

Relación calidad precio,habitación extremadamente pequeña,sin nevera,baño con ducha tupida,tv pequeño y conexión mala,puerta habitación mal estado

2026-04-05 via Nuitee
M
MAO8A extended_group co
4
No lo recomiendo
Pros:

la ubicación

Cons:

las instalaciones son de apariencia muy antigua, el ascensor se ve de modelo muy viejo, los pasillos de la zona de habitaciones parecen de película de terror, las habitaciones son pequeñas, incómodas, el baño se ve viejo.

2026-04-02 via Nuitee
D
Damian family_with_children mx
4
Pros:

La ubicación al centro de la cdmx

Cons:

Instalaciones muy viejas y el estacionamiento pésimo servicio para que te cobren un extra

2026-04-02 via Nuitee
P
Pratik family_with_children gb
5
Good hotel for location and access to main tourist attractions with average facilities.
Pros:

Location is great , average as compared to other Ibis hotels we have used. Staff were unhelpful at times.

Cons:

We had experience not accommodating to customer needs.

2026-03-31 via Nuitee
R
Rodolfo family_with_children mx
9
2026-03-28 via Nuitee
G
garcia extended_group co
8
2026-03-24 via Nuitee
M
MARIA LISSENIA family_with_children ec
9
Muy buena ubicación
Pros:

Ubicación muy buena, se puede tomar el metro y metrobus sin problema

Cons:

Requerimientos muy temprano fueron difícil de solucionar

2026-03-23 via Nuitee
R
RAMON couple mx
8
2026-03-23 via Nuitee
K
Keli solo_traveller br
9
2026-03-21 via Nuitee
J
jorge family_with_children mx
8
Pros:

El desayuno es lo mismo todos los días.

2026-03-18 via Nuitee
K
Karin couple us
7
Location is very central and Theo breakfast was very good
Pros:

Location was great and the entire staff was kind and professional

Cons:

There seemed to be a mechanical problem with the elevator and a terrible high pitched noise would go off at 3am! It happened every other night. I would call and they would turn it off as soon as I complained

2026-03-18 via Nuitee
P
Prita Issolikha couple nl
5
2026-03-15 via Nuitee
E
Elif solo_traveller de
3
Schlechtestes Ibis Hotel
Pros:

Nichts, außer die Lage direkt an der U-Bahn Station

Cons:

Das Hotel ist ziemlich in die Jahre gekommen. Die Zimmer sind sehr klein, nicht sauber und die Betten sind unbequem. In meinem Stockwerk war es zudem Dank der Nachbarn sehr laut, absolut keine Geräuschdämmung. Das Personal ist sehr unfreundlich und unkooperativ! Sogar für einen Städtetrip, wo man nur zum übernachten im Hotel ist, kann ich diese Unterkunft nicht empfehlen!

2026-03-11 via Nuitee
S
Sun couple ca
7
还可以。
Pros:

市中心,交通比较方便。房间设施有点简陋。自助烤肉公交方便。

2026-03-09 via Nuitee
S
Susana family_with_children pt
8
2026-03-09 via Nuitee
E
Espinosa family_with_children mx
10
Excelente ubicación
Pros:

Excelente servicio

Cons:

Todo bien

2026-03-08 via Nuitee