Ibis Mexico Alameda

Hotels
ibis
7.8 (519 reviews)
Balderas No 49 Colonia Centro Delegacion Cuauhtemoc , Mexico City , mx

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Small room sizes

Categories

Cleanliness
7.05
Multiple comments about issues with the room and cleanliness.
Service
8.55
Staff were noted as friendly and attentive in several reviews.
Location
9.55
Repeatedly praised for excellent location near attractions.
Room Quality
6.55
Concerns about small rooms and issues like unpleasant smells.
Amenities
7.55
Average feedback regarding the amenities offered.
Value for Money
8.05
Value perceived as fair based on location and services.
Food and Beverage
6.55
Mixed reviews about breakfast quality.
Overall Experience
8.55
General sentiment is positive, with some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:37

Property Description

Central Location in Mexico City

Comfortable Accommodations and Amenities
The air-conditioned rooms at Ibis Mexico Alameda offer city views, a flat-screen TV, and a private bathroom. Guests can also enjoy free WiFi, room service, and a 24-hour front desk for convenience.

Dining Options and Nearby Attractions
Start your day with a delicious breakfast offering buffet, continental, and American options. Explore popular attractions like Museo de Memoria y Tolerancia and Museo de Arte Popular located near the hotel.

Book your stay at Ibis Mexico Alameda for a memorable experience in Mexico City!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 519 reviews
Cleanliness: 7.05
Service: 8.55
Location: 9.55
Room Quality: 6.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 6.55
Overall Experience: 8.55
E
Elif solo_traveller de
3
Schlechtestes Ibis Hotel
Pros:

Nichts, außer die Lage direkt an der U-Bahn Station

Cons:

Das Hotel ist ziemlich in die Jahre gekommen. Die Zimmer sind sehr klein, nicht sauber und die Betten sind unbequem. In meinem Stockwerk war es zudem Dank der Nachbarn sehr laut, absolut keine Geräuschdämmung. Das Personal ist sehr unfreundlich und unkooperativ! Sogar für einen Städtetrip, wo man nur zum übernachten im Hotel ist, kann ich diese Unterkunft nicht empfehlen!

2026-03-11 via Nuitee
S
Susana family_with_children pt
8
2026-03-09 via Nuitee
S
Sun couple ca
7
还可以。
Pros:

市中心,交通比较方便。房间设施有点简陋。自助烤肉公交方便。

2026-03-09 via Nuitee
E
Espinosa family_with_children mx
10
Excelente ubicación
Pros:

Excelente servicio

Cons:

Todo bien

2026-03-08 via Nuitee
S
Sandra solo_traveller ar
6
Pros:

Personal agradable, habitación correcta

Cons:

Mal desayuno

2026-03-06 via Nuitee
J
Jorgeapg93 couple co
10
Pros:

La ubicación. Personal muy amable

2026-03-06 via Nuitee
L
Leo couple mx
10
Pros:

La ubicacion es exelente y tiene todo lo nesario para esta comodo

Cons:

Podria mejorar la comodidad de la cama y dejar algunas almohadas extras

2026-03-04 via Nuitee
B
BULMARO family_with_children mx
10
Muy buena ubicación, no atienden las solicitudes de limpieza a primera hora.
Pros:

La ubicación y amabilidad del personal

Cons:

Que las recamareras inician la limpieza de los cuartos en un sentido que cuando le toca a mi cuarto asignado, ya es muy tarde y yo ya estaba de regreso, ya no se limpió.

Avisé a la recepción, para que hicieran el cuarto a primera hora, y cuando regresé aún no estaba lista mi recámara.

Eso me enfadó mucho.

2026-03-03 via Nuitee
J
José Antonio family_with_children mx
10
2026-03-03 via Nuitee
L
Luis Eduardo family_with_children mx
9
2026-03-02 via Nuitee
D
Dachelie solo_traveller ht
9
I definitely would go back again
Pros:

The non smoking policy

2026-03-01 via Nuitee
M
Mary solo_traveller ae
8
Pros:

Clean, modern, comfortable.

Cons:

Horrible location.
Horrible overpriced breakfast . Who eats brocolli, spaghetti carbonara and meatballs for breakfast?

2026-02-25 via Nuitee
L
Lizbeth Garcia Cantu couple mx
8
2026-02-25 via Nuitee
N
Nora Luz couple mx
9
Bonito , tranquilo y excelente precio con relación al servicio
Pros:

es un lugar muy tranquilo cercano a todo y muy limpio y bonito

Cons:

mi colchoneta de la cama era mas pequeña del tamaño de la cama, sugiero cambar las toallas a toallas mas nuevas ya se ven viejitas aunque impecables

2026-02-24 via Nuitee
P
Paulina family_with_children mx
10
placentera
Pros:

La ubicación es perfecta ya que cuentas con centro comerciales, reforma esta cerca, museos y esta céntrico el hotel, además de que cuenta con varios medios de transporte

Cons:

La cama estaba un poco dura y se veía un colchoneta adaptada pero dentro de lo cabe todo muy bien, me gusto mucho el hotel

2026-02-24 via Nuitee
L
Lorena family_with_children co
7
Pros:

La calidad de sus empleados , genial

Cons:

La limpieza fatal , el olor de las toallas sábanas , los baños sucios y el colchón súper malo , estuve 9 días y nunca limpiaron el espejo de la habitación , las sábanas no las cambiaron en los 9 días y las ducha cuando llegue llena de vello pubico 🙂‍↔️

2026-02-23 via Nuitee
M
Matheus couple br
10
Adorei muito
Pros:

Adorei muito bom

2026-02-22 via Nuitee
B
Barrientos couple gt
10
Cordial
Pros:

Está en una zona muy céntrica, está justo al lado de una estación de metro, lo que lo hace sumamente accesible.

2026-02-22 via Nuitee
S
SAMUELCARINE family_with_children cl
10
Pros:

Al lado del metro y del centro historico. Desayuno rico.

Cons:

Poca ventilacion de habitacion.

2026-02-13 via Nuitee
R
Robert extended_group gb
7
Good value but wouldn’t stay with Ibis again!
Pros:

Bed comfortable. Shower great ( but no hot water at 4:30)(up early for a full day trip).

Cons:

Breakfast was plentiful for flesh eaters. Very limited for vegetarians, even less so for vegans - so, disappointing!
Nice bar and garden, but not allowed to smoke out in the garden with a beer - again, disappointed!

2026-02-12 via Nuitee