SpringHill Suites by Marriott Wisconsin Dells

Hotels
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SpringHill Suites
8.3 (475 reviews)
461 Wisconsin Dells Parkway , Wisconsin Dells , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
Staff service inconsistencies
Faulty amenities

Categories

Cleanliness
7.26
Several reviews mentioned issues with cleanliness, including hair in the shower and peeling wallpaper.
Service
8.73
Mostly positive comments about staff, with some negative incidents but overall friendly service.
Location
9.27
Multiple reviews highlighted the great location and accessibility to attractions.
Room Quality
8.22
Rooms were described as spacious and comfortable, though some discomfort reported with furniture.
Amenities
8.75
Positive feedback on amenities like breakfast and clean facilities.
Value for Money
8.21
Average value rating given the issues with cleanliness and service.
Food and Beverage
7.76
Breakfast received mixed reviews, some enjoyed it while others found it lacking.
Overall Experience
8.23
Generally positive stay with some noted issues, making it an average experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-01 20:30

Property Description

Luxurious Accommodation
Experience comfort and style at SpringHill Suites by Marriott Wisconsin Dells. Each room features a flat-screen TV, cozy seating area, and a coffee machine. Enjoy the convenience of a private bathroom with complimentary toiletries and a hair dryer for a relaxing stay.

Convenient Amenities
Our hotel offers a 24-hour front desk to cater to your needs anytime. Whether you are here for business or leisure, we ensure a seamless experience throughout your stay.

Nearby Attractions
Located just a short distance from Crystal Grand Music Theatre and Rick Wilcox Magic Theatre, entertainment is right at your doorstep. Explore the vibrant surroundings and make the most of your Wisconsin Dells getaway.

Book your stay at SpringHill Suites by Marriott Wisconsin Dells for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 475 reviews
Cleanliness: 7.26
Service: 8.73
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.21
Food and Beverage: 7.76
Overall Experience: 8.23
L
Lori • solo_traveller • us
1
Pros:

The only good thing was the breakfast

Cons:

I reserved this hotel 6 months ago for $594 for 2 queen beds and a sofa bed for my family of 5. When we go to check in, they gave us a key for a king bed and a sofa. Went back down to the front desk where we waited for 20 mins for staff to come back. I showed him what I booked and the price. He said, "That's an issue with booking.com, not us. Take it up with them. We do have 2 queen beds available." So he put us in the right room but then charged me $894. We get to the room, tv doesn't work, we only have 2 towels, and there is melted cheese on the microwave plate. My husband goes back down to the lobby. We get 2 more towels because they're "behind" on towels. I ended up fixing the TV and cleaning the plate. We never did get more the whole 4 nights we stayed. We also never had housekeeping either, and there no sign to put out that we needed it. The pool was disgusting. My kids kept pulling hair out of it and piling it up on the side of the pool along with the chewed up pickle chunk. It sat there for 3 days before it ever got cleaned. The fitted sheet of the bed I slept on wouldn't stay on. The elastic on it was shot. Middle of the night, I kept having to fix the bed sheet. The wad of hair I pulled out of the tub drain because it was draining a little slow. The morning we left a nice little black bug crawled out of the sink. Never staying there again.

2026-06-27 • via Nuitee
C
Carla • couple • us
4
Cons:

Maid service was non existent. We had to ask for trash to be emptied several times and still ended up doing it ourselves. Asked for exrta towels at the front desk and still had to find a maid who spoke no english. I had to physically show her what I wanted and they never took the dirty ones. We were there from Sunday to Friday and there was never a maid in our room the entire time other than when we asked for towels.

2026-06-20 • via Nuitee
C
christine • family_with_children • us
10
2026-06-18 • via Nuitee
S
Sheryle • family_with_children • us
9
Great
Pros:

Friendly staff great breakfast good location sleeps four to five

2026-06-08 • via Nuitee
A
Angela • couple • us
8
Pros:

Staff

2026-05-29 • via Nuitee
C
Courtney • solo_traveller • us
1
They overbook and don’t fill reservations.
Pros:

Nothing. They overbooked and they couldn’t fulfill our reservation.

Cons:

They didn’t try to contact us once they knew they couldn’t fill our reservation. We had to find another hotel chain after a four hour drive and after midnight. We were exhausted and frustrated. The staff did nothing to assist with accommodations after waiting for 30 mins when we tried to check in.

2026-05-27 • via Nuitee
B
Bunch • family_with_children • us
7
The room was not properly clean. There was food underneath the bed and in the bathroom there was hair in the sink as wel
Pros:

Property was clean inside and outside.

Cons:

N/A

2026-05-27 • via Nuitee
A
Analilia • solo_traveller • us
8
2026-05-26 • via Nuitee
L
Lydia • family_with_children • us
7
2026-05-18 • via Nuitee
S
Seema • family_with_children • us
8
2026-05-02 • via Nuitee
G
Grace • family_with_children • us
5
OK for the value
Pros:

The staff was very nice. Check in was easy. The room was a good size. The A/C worked great and wasn't limited to a particular temp! The location was good for what we needed. The breakfast was adequate but well stocked.

Cons:

The room smelled like dog and feet. :-\ The side and back parking lots could use better lighting.

2026-05-01 • via Nuitee
J
Judi • extended_group • us
9
2026-04-17 • via Nuitee
E
Emmanuel • family_with_children • us
10
Pros:

Very friendly staff. Good breakfast and great location!

2026-04-15 • via Nuitee
C
Christine • family_with_children • us
9
Pros:

Lovely facility, easy check-in.

Cons:

Breakfast hot foods were watery.
Higher profile toilets would make the rooms perfect.

2026-04-08 • via Nuitee
S
Sandoval • family_with_children • us
10
2026-04-07 • via Nuitee
C
Cassie • family_with_children • us
1
Pros:

Rude desk staff

2026-04-05 • via Nuitee
A
Ana • family_with_children • us
8
Great value, great staff and breakfast, awesome condition!
Pros:

Bed comfort, bathroom size, hotel amenities (gym, pool)

Cons:

No soap in the shower, bathroom forces only one person to be in at one time, gym was missing some dumbell sizes.

2026-03-29 • via Nuitee
J
Juley • family_with_children • us
6
2026-03-23 • via Nuitee
K
Kari • couple • us
6
2026-03-20 • via Nuitee
A
Angela • family_with_children • us
10
2026-03-09 • via Nuitee