Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Tour desk
Private check-in/check-out
Outdoor furniture
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
Lack of restaurant
Hard beds

Categories

Cleanliness
8.56
There were multiple comments about cleanliness issues within the rooms, including stains and lack of upkeep.
Service
10
Many reviews praise the staff for their helpfulness and friendly demeanor.
Location
9.53
The hotel is well-located near central attractions and public transport.
Room Quality
8.57
Rooms were reported as comfortable, but some comments indicated that furniture cleanliness could be improved.
Amenities
9.02
Although some amenities were well-received, there were comments about the lack of a restaurant.
Value for Money
9.55
Most reviews suggest that the offerings were worth the price, with good compliments about service and location.
Food and Beverage
8.01
A lack of structured dining options was noted, although breakfast was mentioned positively by some guests.
Overall Experience
9.56
Guests often expressed a strong satisfaction with their stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 11:54

Property Description

Central Location
Casa Eugenia Hotel is conveniently situated in the heart of Morelia, making it the perfect base for exploring the city's attractions like Guadalupe Sanctuary and Museo Casa Natal de Morelos.

Modern Amenities
Guests can enjoy a comfortable stay in our 4-star accommodation, featuring a 24-hour front desk, terrace, and modern amenities such as flat-screen TVs, free WiFi, and city views in selected rooms.

Convenience
With private parking available for an extra charge and a paid airport shuttle service, Casa Eugenia Hotel ensures a hassle-free stay for guests looking to explore Morelia's landmarks and events.

Book Casa Eugenia Hotel now for a memorable stay in Morelia's vibrant city center.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MLM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs MXN 100 per day.

Location

Guest Reviews

9.1
Based on 71 reviews
Cleanliness: 8.56
Service: 10
Location: 9.53
Room Quality: 8.57
Amenities: 9.02
Value for Money: 9.55
Food and Beverage: 8.01
Overall Experience: 9.56
L
LeanDekle family_with_children mx
9
2026-01-31 via Nuitee
J
Julie family_with_children ca
8
Pros:

La chambre, le personel, l,emplacement , silencieux pour dormir

Cons:

C'était humide , une personne doit ouvrir la porte de l'entrée chaque fois qu,on sort,mais très sécuritaire. Le wifi ne fonctionne pas toujours bien.

2026-01-26 via Nuitee
L
Luis Ignacio couple mx
10
2026-01-16 via Nuitee
D
Dulce Carolina solo_traveller mx
10
Bellísima la casona antigua
Pros:

Lo que más me gustó fue la casona antigua en la que se encuentra el hotel, su decoración, la comodidad de las habitaciones y la atención de su personal.

Cons:

Todo me gustó, si bien no está en las calles más cercanas a la plaza principal, el hotel está muy cerca de los principales atractivos de la ciudad.

2026-01-14 via Nuitee
E
ELVIRA couple es
6
2026-01-14 via Nuitee
N
Nuria couple es
3
2026-01-11 via Nuitee
R
RODRIGO ADOLFO family_with_children mx
10
Muy bonito lugar
Pros:

El hotel está muy bonito por dentro

Cons:

Las camas estaban muy duras. Creo que deberían considerar sustituir los colchones.

2026-01-08 via Nuitee
B
Brenda Elizabeth family_with_children mx
9
Pros:

La ubicación es buena y se llega caminando a distintos lugares céntricos. si necesitas desplazarte a otros lugares de la cd el transporte publico esta super fácil de tomar.

Cons:

El Hotel no tienes estacionamiento propio y supuestamente se cobraba un extra por un lugar en un estacionamiento que trabaja con el hotel, el cual me cobro el el triple de lo que me dijeron en el hotel, si van en carro propio recomiendo otros hoteles de la ciudad.

2026-01-07 via Nuitee
H
Hitoshi solo_traveller mx
10
2026-01-01 via Nuitee
V
Victor M solo_traveller mx
9
2025-12-22 via Nuitee
L
Liliana couple mx
10
2025-12-16 via Nuitee
P
Priscilla couple us
10
Pros:

Good location, helpful staff, good breakfast.

2025-12-12 via Nuitee
K
Kathryn solo_traveller us
9
Pros:

Beautiful, quiet, great soft sheets! The staff was very friendly. The location was very central and easy to get around. The property was stunningly beautiful.

Cons:

Parking is difficult during the day, but there is a public parking lot across the street. Otherwise this is a great hotel!

2025-12-08 via Nuitee
G
GUILLERMO couple mx
10
maravilloso
Pros:

el lugar

Cons:

falta restourante en el hotel

2025-12-05 via Nuitee
A
Andrea family_with_children us
9
2025-12-02 via Nuitee
A
Adangyta solo_traveller mx
10
Pros:

La calidez del lugar , la ubicación e personal tan amable.
La presión del agua increible , una cama comoda, super bien!!

2025-11-29 via Nuitee
J
Jess UM family_with_children mx
10
2025-11-28 via Nuitee
M
María Angeles couple es
10
Pros:

Todo. Ubicación, comodidad, ptecio y atención de su personal.

Cons:

Nada

2025-11-23 via Nuitee
D
De la vega couple mx
10
muy comodo
Pros:

la amabilidad y todo excelente el trato

2025-11-20 via Nuitee
E
Ernestina family_with_children mx
10
2025-11-18 via Nuitee