Prime Plaza Hotel Purwakarta

Hotels
•
Prime Plaza Hotels & Resorts
8.4 (110 reviews)
Blok L Kota Bukit Indah, Purwakarta , Purwakarta , id

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Peaceful / calm
Friendly staff
Good / tasty food
Spacious rooms
Authentic atmosphere
Nice pool (including child-friendly)
Live music
Comfortable
Cons:
Rooms somewhat dated
Areas behind curtains not recently cleaned
Located far from Purwakarta
Restaurant smoking policy changed (guest inconvenience)

Categories

Cleanliness
7.2
Mixed signals: one reviewer said rooms were comfortable and clean, but another noted areas (behind curtains) had not been cleaned for some time and rooms felt dated.
Service
9
Positive comments about 'vriendelijk personeel' and staff who know proper service, indicating notably good service.
Location
7.6
Location described as 'very calm' but one reviewer noted it is 'too far out of Purwakarta', giving an overall slightly below-target rating.
Room Quality
8.8
Rooms described as spacious and comfortable with positive mentions, but also noted as somewhat dated; overall slightly above average for spaciousness despite aging decor.
Amenities
9
Strong positives for amenities: nice pool (including child-friendly pool), live music, roomy hotel and authentic atmosphere.
Value for Money
8.4
Standard quality for this hotel tier (not explicitly mentioned in reviews).
Food and Beverage
9
Multiple positive mentions of 'lekker eten' / 'good food' and 'nice food', indicating a strong F&B offering; minor note about restaurant smoking policy change does not reflect quality.
Overall Experience
8.2
Generally very positive stay ('Heerlijk verblijf', wanted to stay longer), balanced by issues like dated rooms and some cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:19

Property Description

Tranquil Resort Environment
Escape to Prime Plaza Hotel in Purwakarta, nestled amidst picturesque rice fields, offering a serene retreat for guests seeking relaxation and recreation.

Abundant Sports & Leisure Facilities
Indulge in a variety of activities with our golf driving range, outdoor pool, tennis courts, and more, ensuring there's never a dull moment during your stay.

Diverse Dining Options and Relaxation
Savor delectable Asian and Western cuisine at Kresna Coffee Shop, unwind with a drink at Kresna Lounge Bar, or pamper yourself with a massage at the spa. Your perfect getaway awaits at Prime Plaza Hotel.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM
Airport code: CGK

Location

Guest Reviews

8.4
Based on 110 reviews
Cleanliness: 7.2
Service: 9
Location: 7.6
Room Quality: 8.8
Amenities: 9
Value for Money: 8.4
Food and Beverage: 9
Overall Experience: 8.2
S
Sandra • family_with_children • nl
8
Heerlijk verblijf gehad helaas voor 1 nacht had eigenlijk langer willen blijven
Pros:

De rust
vriendelijk personeel- die weten hoe het hoort qua service
lekker eten
ruim hotel
authentiek
mooi zwembad
ruime kamers
gezellig live muziek

Cons:

kamers waren heel ruim - maar wel gedateerd en achter gordijnen was al tijdje niet schoongemaakt

2026-04-15 • via Nuitee
D
ditam2026 • Business
10
Prime plaza
Pros:

Very calm and cozy.. Good food.. And nice pool for children...

2026-04-10 • via Tripadvisor
P
Peter • family_with_children • gb
6
Pros:

Was comfortable and clean.

Cons:

Too far out of Purwakarta. Smoking room in restaurant changed to no smoking

2026-03-23 • via Nuitee
S
Sightseer65922649903 • Business
10
Nice room and nice food
Pros:

Nice room and good food…………..

2026-02-25 • via Tripadvisor
N
Nur Hikmat • family_with_children • id
7
Cons:

One Lift needs to be repaired...some time didn't work..

2026-01-20 • via Nuitee
N
Nur Hikmat • family_with_children • id
6
Pros:

The hotel is quite good for resting...

Cons:

The hotel is old...and the furniture was old...the bed in room 125 was not soft not comfy

2026-01-20 • via Nuitee
I
Inspire784918 • Business
10
Very satisfy in here
Pros:

I stay in here for business trip from my office, nice welcome from security until front office. The room quite good and accompany my need also for bathub still in good condition

2026-01-13 • via Tripadvisor
M
Mal • couple • au
5
Good location but the hotel is showing its age, food average
Pros:

Location

Cons:

Poor organisation for pick up at airport left waiting for over 90 minutes for pick up
Food at best was average
Facilities showing their age

2025-12-13 • via Nuitee
M
Muchlis • family_with_children • id
9
Pros:

baik lah

2025-11-05 • via Nuitee
S
syarif lubis • family_with_children • id
8
Pros:

hotel ambience

Cons:

old equipment, sometime room not clean enough

2025-10-21 • via Nuitee
I
Ii Hasim • solo_traveller • id
10
2025-09-19 • via Nuitee
K
Kimie • family_with_children • jp
9
とても快適で充実していました。
Pros:

コストパフォーマンスが良い。小さい子供が満足できるアクティビティが充実している。

Cons:

設備が古い、プールサイドやプール内の遊具など角張っている箇所が多く、子供が転んだりぶつかったった際に怪我をしないような工夫があるとなおよい。

2025-09-07 • via Nuitee
C
constantiam2025 • Friends getaway
10
nice hotel!
Pros:

this is a really nice hotel with a great view, great meal, great activities especially for kids. definitely gonna visit this place again

2025-09-06 • via Tripadvisor
D
Do Soon • couple • kr
6
Well located but a significant improvement required.
Pros:

Well located hotel and reasonable price.

Cons:

The room price in comparison with neighboring hotels was highest, but the quality and size of room was not really impressive. The quality of amenity was very poor and room was not really comfortable to stay.

2025-08-25 • via Nuitee
D
Do Soon • extended_group • kr
7
Value for money
Pros:

Value for money and well located & spacious.

Cons:

Room was not really tidy enough and the quality of amenity was low. Breakfast was so so.

2025-08-25 • via Nuitee
P
Phuc • solo_traveller • vn
10
Great, I recommendation to stay on Prime
Pros:

I stayed at Harper, Nemuru, Harris but the Prime hotel is the one I like the most. Large area, alot of trees, fresh air, big swimming pool, room is clean and comfortable. Not crowded, peacefull.

Cons:

Cannot open the window in the room. The food is a little high price.

2025-08-19 • via Nuitee
S
SHS • couple • au
8
Enjoyable
Pros:

The hotel was comfortable however a bit old dated

Cons:

Nothong

2025-08-17 • via Nuitee
D
Djoechro • couple • id
7
2025-08-07 • via Nuitee
L
lukynugroho • Business
10
Nice experience for Business Stay
Pros:

An old hotel but with neat, cozy, and comfortable ambience. Breakfast and Meals at the restaurant were also tasty. It was a nice experience to stay here even the location is quite far from some attractions. Nice staff, keep the good work.

2025-07-30 • via Tripadvisor
W
Wuryani • family_with_children • id
10
Die Personal sind hilfsbereit und das Frühstück war sehr gut mit vieler Auswahl.
Pros:

Das Frühstück war gut. Viel Auswahl. Von Geschmack war auch gut. Die Personal sind hilfsbereit. Das Zimmer ist groß genug und sauber.

Cons:

Nichts

2025-07-21 • via Nuitee