Holiday Inn Express & Suites Johor Bahru by IHG

Hotels
•
Holiday Inn Express
7.9 (2760 reviews)
Lot 512 , Johor Bahru , MY

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly, helpful staff
Good breakfast
Free/safe parking
Family-friendly room features (separate WC/shower, suites available)
Cons:
Location a bit far from malls/amenities; awkward parking entrance
Limited amenities (no ironing service, no hand towels/shower cap)
Maintenance issues: noisy AC, TV interference, loose taps, weak WC flush
Occasional laundry machine outage
Some room layout/design inconveniences (microwave near toilet, very large bed)

Categories

Cleanliness
8.8
Consistently praised across reviews: rooms and public areas described as clean and well kept.
Service
8.6
Staff repeatedly noted as friendly, approachable and helpful (including reception coverage at 4am and prompt assistance).
Location
6.5
Multiple guests mentioned the hotel is a bit far from malls/amenities and parking/entrance can be awkward; location inconvenient for some.
Room Quality
7.6
Rooms described as comfortable and roomy but with some design/maintenance issues (large bed hard to move around, microwave near toilet, noisy AC, TV interference, wear and tear).
Amenities
6.8
Basic in-room amenities present (fridge, microwave, hair dryer) but several guests noted limited hotel amenities, missing items (no ironing, no hand towels/shower cap) and occasional broken laundry machine.
Value for Money
8.2
Multiple comments indicate reasonable pricing and 'worth the money' for short stays or family stays, especially with included breakfast.
Food and Beverage
8
Breakfast is frequently praised for quality and variety, though a few guests noted the selection can be minimal; early breakfast positively mentioned.
Overall Experience
8.7
Generally pleasant and enjoyable stays reported; guests would recommend the hotel for comfort, cleanliness and helpful staff despite some location and minor maintenance drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Convenient Location

  • Near Woodlands Checkpoint & upcoming SG-JB RTS
  • 30-minute drive from Senai International Airport

Accessible to Key Destinations

  • Close to main commercial park & convention center
  • Near government offices & popular shopping centers

Warm Hospitality & Cleanliness

  • IHG Clean Promise for safety
  • Thoughtful service for a relaxing stay

Experience hassle-free travel at Holiday Inn Express and Suites Johor Bahru. Book now for a comfortable and convenient stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Location

Guest Reviews

7.9
Based on 2760 reviews
Cleanliness: 8.8
Service: 8.6
Location: 6.5
Room Quality: 7.6
Amenities: 6.8
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.7
K
K • family_with_children • sg
8
Pros:

Room was clean and comfy

Cons:

A little too far off from malls. Bf was cold though it’s buffet

2026-10-31 • via Nuitee
S
Sunita • family_with_children • in
9
2026-10-30 • via Nuitee
S
Sunita • family_with_children • in
9
Pros:

Location was good very central. The receptionist staff was very warm, friendly and welcoming. Other staff was friendly too

Worth the money

Cons:

One of the washers wasn't working so there was a long wait to use the laundry.

The bed size was too big difficult to move around

2026-10-30 • via Nuitee
N
NURA ADILA • couple • my
9
2026-10-29 • via Nuitee
H
Huda Mohd Ali • family_with_children • my
9
Recommended
Pros:

Both Rooms was clean & confortable (801 & 829).. We were surprise to have 3 TV in the Double Room, (801) it was so convenient..
The staff we all very Friendly, approachble & quick to lend a hand.. We really appreciate that.

Cons:

The design of the rooms make it hard for us to find space for Praying & we don't like that the Microwave & Coffee Table is too near the toilet..
One of the aircond was making quite a noise but still bareable..

2026-10-27 • via Nuitee
H
Hidayu • family_with_children • sg
9
It was a pleasant and enjoyable stay! My children love the stay and I noticed that everything was well kept and clean be
Pros:

The breakfast spread especially

Cons:

The parking arrangement and the separated toilet from their shower and no ironing services

2026-10-25 • via Nuitee
J
Jinwei • family_with_children • us
9
Pros:

Clean facilities, free parking.

Cons:

A bit out of the way from city center

2026-10-24 • via Nuitee
N
Noor Ashikin • family_with_children • my
9
Good experience
Pros:

The unit is nice! Comfortable and clean. The breakfast spread is pretty good, and tasteful. Keep up!

Cons:

The parking entrance is a bit far - need to enter through the back side of the hotel. But once u know, then its actually pretty easy.

2026-10-24 • via Nuitee
W
Wan Ching • family_with_children • sg
7
Family night staycation
Pros:

The room was comfortable and clean, reception staff were friendly during hotel check in. General amenities were provided with complimentary bottles of water for our family. Fridge, microwave, hair dryer and water kettle are available.
Bathroom and WC are separated so convenient for multiple family members usage.
Breakfast inclusive is nice to warm up the tummy although selection is minimal...

Cons:

There are 3 TVs adjacent to each other hence the channels are affected if more than one TV is switched on and when the remote is pressed. There is wear and tear that needs maintenance - loosed tap at the bathroom sink, WC flush is not strong...need pressed twice just to flush the toilet paper etc.

2026-10-24 • via Nuitee
M
Mahmud • extended_group • ng
10
2026-10-23 • via Nuitee
I
Iqbal • couple • bd
9
Pros:

Location

2026-10-23 • via Nuitee
M
Mahmud • solo_traveller • ng
10
Fantastic!
Pros:

I had a lovely stay at Holiday Inn Express & Suites in Johor Bahru. The location was convenient, the service was excellent, and the environment was quiet and peaceful, making it a great place to relax. The breakfast was good, with a nice variety of options, and the staff were friendly, helpful, and always ready to assist. Overall, I had a pleasant and comfortable experience and would gladly recommend this hotel to anyone visiting Johor Bahru.

2026-10-23 • via Nuitee
M
Martin • solo_traveller • de
6
2026-10-23 • via Nuitee
S
Sally • extended_group • my
9
Great hotel with wonderful staff and comfortable rooms.
Pros:

Great breakfast, safe parking and comfortable rooms. Like that there were 2-bedroom suites.

Cons:

Amenities a bit limited. No hand towels and shower cap provided.

2026-10-21 • via Nuitee
N
Nik Izham • solo_traveller • my
10
Great staff and service.
Pros:

Thank you for the room upgrade. Very comfortable room. Your staffs were still manning the check in counter even at 4am.

Cons:

The neighboring area was not really interesting.

2026-10-20 • via Nuitee
J
Jayanthinathan • couple • sg
8
Ok for 1 or 2 days stay
Pros:

Reasonable pricing and good for short term stay

Cons:

Location. Too far away from amenities. Need to Grab everywhere

2026-10-20 • via Nuitee
H
Hasim • couple • my
9
2026-10-18 • via Nuitee
N
Ng • family_with_children • sg
8
Pros:

Breakfast hi

2026-10-16 • via Nuitee
A
Azlina • family_with_children • sg
10
2026-10-15 • via Nuitee
K
Khan • solo_traveller • fj
9
Pros:

The cleanliness environment

Cons:

The food

2026-10-13 • via Nuitee