Holiday Inn Express & Suites Johor Bahru by IHG

Hotels
Holiday Inn Express
8.4 (2561 reviews)
Lot 512, Jalan Syed Mohd Mufti, Johor Bahru, Johor, 80000 , Johor Bahru , MY

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Limited breakfast options
Shared facilities issues

Categories

Cleanliness
8.11
Issues reported with bed cleanliness and shared towels.
Service
9.58
Staff are generally praised for being friendly and helpful.
Location
8.62
Good for city travel, but some mention congestion and distance from amenities.
Room Quality
8.57
Rooms are functional but some mention discomfort with bed hardness.
Amenities
7.6
Limited breakfast options and issues reported with shared facilities.
Value for Money
8.56
Mixed views on whether facilities match pricing, especially regarding breakfast.
Food and Beverage
7.11
Breakfast experiences reported as negative; issues with variety and food availability.
Overall Experience
9.08
Overall a good stay with some complaints regarding amenities and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:08

Property Description

Welcome to Holiday Inn Express & Suites Johor Bahru, your ultimate retreat in the vibrant Central District.

Exceptional Dining Experiences
Indulge in local and international flavors at Rilek, our onsite café, or enjoy quick bites from our coffee shop. Start your day with a complimentary buffet breakfast, served daily to energize you for your adventures.

Comfort and Convenience
Stay in one of our 203 air-conditioned rooms equipped with modern amenities, including LCD televisions, refrigerators, and rainfall showerheads. Enjoy free Wi-Fi throughout the hotel, making it easy to stay connected during your stay.

Event and Recreational Facilities
With a fully equipped fitness center, a banquet hall for special occasions, and multiple meeting rooms, we make it easy to combine work and leisure. Our 24-hour front desk and concierge services ensure all your needs are met.

Don't miss the chance to experience comfort and convenience. Book your stay with us today!

Important information:

  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JHB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 2561 reviews
Cleanliness: 8.11
Service: 9.58
Location: 8.62
Room Quality: 8.57
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 7.11
Overall Experience: 9.08
N
Nurhayati family_with_children my
10
2026-04-11 via Nuitee
K
Kenji couple my
8
2026-04-11 via Nuitee
M
Muhammad Fazli family_with_children sg
8
Pleasant stay overall
Pros:

Nice and clean.

Cons:

Breakfast (Sahur) was too early. Food variety was ok

2026-04-10 via Nuitee
S
Sazlin extended_group my
8
2026-04-06 via Nuitee
C
chloe family_with_children fr
1
Pas eu de sejour. J’ai payé une nuit pour rien et j’ai du booker un nouvel hotel
Cons:

L’hotel etait trop loin de l’aeroport de singapour j’ai jamais pu m’y rendre. Attention. De plus mensonge il n’y a pas de navettes

2026-04-06 via Nuitee
B
Bek family_with_children sg
8
Pros:

Staff are nice and friendly

2026-04-05 via Nuitee
Z
zuliana family_with_children sg
10
Pros:

Love d room...cleanliness n helpfull staff

Cons:

None

2026-04-04 via Nuitee
Z
zuliana family_with_children sg
10
Excellent hotel to spend ur holiday
Pros:

I love d cleanliness of d hotel with nice smell...very helpfull front desk staff

Cons:

None that i didnt like

2026-04-04 via Nuitee
I
Ilyas Mohd solo_traveller sg
8
Pros:

Great value

Cons:

NA

2026-04-03 via Nuitee
J
Joseph family_with_children hk
8
2026-04-02 via Nuitee
M
Mislia family_with_children sg
8
Pros:

The comfort and friendly service

Cons:

Two of kids and I were in one room and my mom another kid were in a room in a different level. We had to meet at Level 1 or 2 when we need to pass things to one another.

2026-04-01 via Nuitee
D
Dennis solo_traveller ng
8
Fantastic
Pros:

Clean and close to the city center. Pocket friendly

2026-04-01 via Nuitee
B
Bai couple au
8
2026-03-30 via Nuitee
R
Rufai Mohammed family_with_children ng
10
Pros:

Hospitality by the people

Cons:

Size of the rooms

2026-03-30 via Nuitee
L
Liew couple sg
1
Cons:

Bed springs were damaged and table laminate all peeling cracked. Regretted. Would try other hotel in future.

2026-03-29 via Nuitee
A
antony family_with_children my
9
Pros:

Clean premises . Separate toilet and bath.6

Cons:

The room that was given to us was exceptionally small . There was not enough space to place the luggage even. We kept tripping over our luggage. The wash basin was in the middle of the room. Brushing teeth and washing face was a chore. There was no Iron or an Ironing board. No wardrobe to hang clothes.I had booked two single beds but was given a double bed. It was an absolute nightmare until we were given a different room. I understand it was a suite with one room locked up. Anyway since it was complimentary , it eased the pain of the first night somewhat. The nightmare room was number 719 . I hope this is not the size of your standard rooms.

2026-03-29 via Nuitee
I
Ismawatty extended_group my
9
Enjoyable
Cons:

The rooms a bit small compare to its peer hotel..Understand it more for bussiness transit

2026-03-28 via Nuitee
S
STEPHEN couple gb
7
2026-03-28 via Nuitee
L
Luis Daniel family_with_children co
10
Pros:

Comfort and staff service

Cons:

Every thing okay

2026-03-27 via Nuitee
A
Ashwin solo_traveller sg
6
2026-03-26 via Nuitee