Hotel Indigo Traverse City by IHG

Hotels
•
Hotel Indigo
8.3 (334 reviews)
263 West Grandview Parkway , Traverse City , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Lack of cleanliness
High noise levels
Poor value for money

Categories

Cleanliness
7.01
The hotel had issues with cleanliness, including dirty rooms and mold.
Service
9.48
Staff were mentioned as helpful and friendly, providing excellent service.
Location
9.52
Great location close to downtown with beautiful views.
Room Quality
7.97
Room quality was mentioned positively but with some cleanliness concerns.
Amenities
8
Amenities were lacking, with complaints about features like no pool or safe.
Value for Money
6.96
Many guests felt it was expensive for the services provided.
Food and Beverage
8.51
Food options were decent but staffing issues affected service.
Overall Experience
8.98
Overall experience was mixed with great location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:01

Property Description

Modern Accommodation with Great Amenities

Hotel Indigo Traverse City offers a modern stay just steps away from West End Beach. Guests can unwind on the terrace, dine in the restaurant, or enjoy a drink at the bar. The 3-star hotel provides convenience with room service, a 24-hour front desk, and complimentary WiFi.

Comfortable Rooms with Entertainment Options

Each room at Hotel Indigo features a desk, flat-screen TV, and a private bathroom. Guests can relax with free toiletries and enjoy entertainment with an iPod docking station. Evening entertainment and an ATM are also available for added comfort.

Prime Location for Leisure and Exploration

Located near popular beaches like Clinch Park and Sunset Park, guests can easily explore Traverse City's attractions. Cherry Capital Airport is a short drive away, making travel a breeze.

Book now for a memorable stay at Hotel Indigo Traverse City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TVC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 18 per day.

Location

Guest Reviews

8.3
Based on 334 reviews
Cleanliness: 7.01
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 8
Value for Money: 6.96
Food and Beverage: 8.51
Overall Experience: 8.98
A
Ashley • family_with_children • us
10
2026-07-16 • via Nuitee
J
Jackie • extended_group • us
10
Pros:

Clean

Cons:

N/a

2026-07-13 • via Nuitee
K
Keith • solo_traveller • us
8
A great locationp
Pros:

Great location near the Cherry Festival and Clinch Beach....all within easy walking distance.

Cons:

Parking is all valet parking and you are charged $18 per day for parking on top of what you tip the attendants.

2026-07-09 • via Nuitee
M
Maggie • couple • us
2
Not recommend for a holiday weekend
Pros:

Location was good.

Cons:

For the amount we paid we were highly dissatisfied. Two nights and we couldn’t even get room service after even speaking to the lady saying we would be out in 10 minutes. So we called later that evening for extra towels. The hotel didn’t staff employees properly, people included ourselves weren’t able to get breakfast because she was “ by herself” and wouldn’t be able to get to us. Rooftop was slammed with no service at the table anymore only QR code with limited options for food, they blocked off only a very small portion of hotel guest so it was impossible to get a table. Also staying at the hotel and still paying and tipping valet ? Overall pretty upset about the whole experience and will not return. We did let the staff at the front desk know as well and recommended we contact booking for some type of compensation.

2026-07-06 • via Nuitee
K
Kristi • family_with_children • us
10
First trip to traverse city made even more enjoyable in this hotel.
Pros:

Room was fantastic. Corner view of the lake and all the sunsets.

Cons:

No complaints

2026-06-29 • via Nuitee
M
Martha • solo_traveller • us
3
Cons:

My room was under the rooftop bar/restaurant. No one ever mentioned the DJ playing EDM until 12:00am.
My room was pounding.
also at checkout I had valet get my car, they just left it in the driveway, was hoping for help with my luggage but it was never offered.
Restaurant and bar under staffed,

2026-06-17 • via Nuitee
K
Konstanze • family_with_children • de
9
2026-06-09 • via Nuitee
W
Wiser • extended_group • us
8
2026-06-08 • via Nuitee
D
David • solo_traveller • us
9
I would stay here again, no question.
Pros:

The room was well put together. Nice amenities and super clean. The location was exceptional, right on the water and across from a marina.

2026-06-08 • via Nuitee
L
Lucero • family_with_children • us
9
2026-06-07 • via Nuitee
F
Fagundes • couple • us
9
2026-06-03 • via Nuitee
A
Ali • couple • us
6
All in all it was a great stay but left disappointed with including breakfast that I added
Pros:

There was a lot to like. Clean, friendly and decor.

Cons:

I paid $40 for the breakfast to be included and it was a choice of 1 entire off the menu. The food off the menu was not good. Tasted like frozen food and with no flavor. For $40 we could have gone to a nice upscale brunch restaurant. Was expecting a lot more. Would have been cheaper to order off the menu then to add breakfast to my stay.

2026-05-31 • via Nuitee
L
Lori • couple • us
9
Pros:

Location, nice room and bed, nice bathroom

Cons:

Breakfast at the restaurant wasn’t worth the money. I couldn’t even drink the coffee!

2026-05-29 • via Nuitee
K
Kenji • solo_traveller • us
7
2026-05-15 • via Nuitee
P
Pablo • solo_traveller • cl
10
Todo normal
Pros:

Sin comentarios

Cons:

Sin comentarios

2026-04-25 • via Nuitee
J
Jon • couple • us
10
2026-04-19 • via Nuitee
J
Jaroslav • extended_group • sk
9
2026-04-14 • via Nuitee
D
D • couple • us
10
Pros:

Super cool place, hip vibe, cool rooms, great shower, great location

2026-04-14 • via Nuitee
• couple • us
10
2026-04-13 • via Nuitee
L
Lenore • family_with_children • us
8
Beautifully Decorated-Cleaner Rooms
Pros:

Employee interactions were friendly, knowledgeable and ptofessional.
The decor throughout the hotel is beautiful and calming. Common areas clean.

Cons:

Our room had some cleaning issues that were immediately visible. Dirty floors, pieces of lint around room floor, hair dust bunny. Used looking toilet. The pebble tile floor in bathroom was filthy.
Called front desk, housekeeping arrived right away. Vacuumed whilevwe were there, cleaned toilet. Returned late in evening and noticed the beautiful pebble tile bathroom floor was disgustingly Dirty, especially around toilet base. We left towels on floor to avoid walking on the dirt. For a new hotel, the hairdryer was gross from people handling.
The view from our room was probably worst possible spot.
The Indigo "somewhat" met our expectations.

2026-03-26 • via Nuitee